Polycom VVX500 User Manual
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Also See for VVX500:
- User manual (142 pages) ,
- Owner's manual (55 pages) ,
- Training (42 pages)
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Table of Contents
Related Manuals for Polycom VVX500
Summary of Contents for Polycom VVX500
- Page 1 User Guide Polycom VVX500 & VVX600...
- Page 2 VVX500 VVX600...
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Page 3: Table Of Contents
Content Phone overview Voicemail & Call history Basic telephony features • • How to listen to your voicemail How to place a call ? • • How to consult the Call history How to answer a call ? • • How to clear the Call history How to terminate a call ? •... - Page 4 Polycom VVX500/600 : phone overview...
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Page 5: Phone Views
Phone views Phone views • Your phone has 4 main views: Home, calls, Active Call and Lines View (the default) For Home View press From Home View, press to display either Lines, Calls or Active Call View To switch between Lines View and either Calls or Active Call View, swipe the screen... -
Page 6: Basic Telephony Features
Basic telephony features • How to place a call ? • Using the handset: Pick-up the handset Type the number on keypad Type the number Press the “DIAL” green icon on screen Push the “DIAL” green icon on screen Pick-up the handset Press the speaker button •... -
Page 7: How To Answer A Call
Basic telephony features (2) • How to answer a call ? Incoming call indicator • Using the handset: Pick-up the handset • Using the speaker: Press the “speaker” button Press the “Answer” softkey* • Using the touch screen 1. Tap “answer” in the incoming call window Note : ... - Page 8 Basic telephony features (3) • How to end a call ? • Press the “End call” softkey • Replace the handset • Press “handsfree” button if in handsfree mode • How to redial a call ? • Press “Home” button •...
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Page 9: How To Mute A Call
Basic telephony features (4) • • How to set a call on hold ? How to mute a call ? • From an active call, tap “Hold” • Press the “Mute” key. softkey on screen. The microphone is muted (with If you are in calls view and the the handset and in handsfree active call isn’t highlighted, tap it... -
Page 10: How To Transfer A Call
Basic telephony features (5) • How to transfer a call ? 2 options Blind transfer (1) Attended transfer (2) You first speak to the third You transfer the call without person before transferring the speaking to the third person call. and you “forget”... - Page 11 Basic telephony features (6) • How to do a blind transfer ? From active call view, tap “Transfer” The active call is set on hold Select “Blind” softkey on top of the screen. If you don’t see it, tap “More”, select “blind” Enter extension to transfer to Call is directly transferred to the 3 party...
- Page 12 Basic telephony features (7) • How to do an attended transfer ? From active call view, tap “Transfer” The active call is set on hold Enter extension to transfer to Tap DIAL green icon on screen to call 3 party When 3 party picks up and accepts transfer, tap “Transfer”...
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Page 13: How To Make Conference Calls
Basic telephony features (8) • How to make conference calls with 3 people ? • Initiate a 3-party conference call directly via your phone. Call the first person During the call, tap the “Confrnc” softkey (the current call is on hold) Using the dialer, call the second person When 3 person answers, tap “Confrnc”... -
Page 14: Phone Preferences
Phone preferences • How to change the ringtone ? • Click on “Home key” • Tap “Settings” from the menu • Tap” basic” from the menu • Select “4.Ring Type” • With the touch screen, navigate through the different ring types and play/select the ringtones •... - Page 15 Phone preferences (2) • How to change the language ? • Click on “Home key” • Tap “Settings” from the menu • Tap” basic” from the menu • Select “Basic” by clicking on the “v” • Select “1. Preferences” • Select “1.
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Page 16: How To Adjust The Volume
Phone preferences (3) • How to adjust the volume ? • Click on the “volume keys” • Ring tone : click on « + » or « - » when ringing • Voice : click on « + » or « - » when speaking... -
Page 17: How To Adjust The Backlight
Phone preferences (4) • How to adjust the backlight ? 3 types of Intensity : • Backlight on : brightness of the screen when there is phone activity • Backlight idle : brightness of the screen when there is no phone activity •... -
Page 18: How To Listen To Your Voicemail
Voicemails & Call history • How to listen to your VoiceMails? • Everyone has its own voicemail service * • Works like GSM voicemail • Red light flashing ? New voicemail is in ! • Little envelope on screen? New voicemail is in ! •... - Page 19 Voicemails et Call history (2) • How to consult your call history ? • From Home screen, tap • Filter based on call type • Missed calls • Received calls • Placed calls • OR from Home screen, tap « New call » icon and « Recent » •...
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Page 20: Contacts Management
Contacts management • How to add a contact? Manual add-on • Tap “Home key” • Tap “Directories” icons on touch screen • Tap “1. Contact directory” (not possible to add contact in Corporate directory) • Tap the “+” on top of touch screen •... - Page 21 Contacts management (2) • How to add a contact? Add contact from call lists (incoming / outgoing) • Consult call history • Tap on on touch screen • From Home screen > New call > recent • Next to contact to add, tap •...
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Page 22: How To Edit A Contact
Contacts management (3) • How to edit a contact? • Tap “Home key” • Tap “Directories” icons on touch screen • Tap “1. Contact directory” • Select contact to edit • Tap next to contact • Edit necessary fields • Navigate using the touch screen •... -
Page 23: How To Delete A Contact
Contacts management (4) • How to delete a contact? • Tap “Home key” • Tap “Directories” icons on touch screen • Tap “1. Contact directory” • Select contact to delete by pressing for 2 seconds • Tap next to contact •... -
Page 24: How To Search A Contact
Contacts management (5) • How to search a contact? • Tap “Home key” • Tap “Directories” icons on touch screen • Tap “1. Contact directory” • Tap “Search” • Tap for a full keyboard • Fill in key words • Type “search” softkey to confirm search... -
Page 25: Idle Display
Idle display • User extension & status • The phone can display the extension & current user status * • OFFICE • BUSY • TELEWORK • HOLIDAY • OUTOFOFFICE • Status can be changed using the Status softkey * • Dynamic queue login status •... -
Page 26: How To Reboot Your Phone
Reboot • How to reboot your phone? • Plug out – plug in the PoE cable • Press Home > Settings > Basic > 9. Restart Phone This operation takes about 2 minutes Why should I reboot my phone ? If the IT administrator has made changes to the configuration If there is any problem, a reboot is the first action to take...