Placing A Call; Voicemail Set Up - Polycom Business VoiceEdge User Manual

Navigation Arrows
If you are not in any Menu lists your Navigation Arrows act as a quick access tool for your recent call logs . By
pressing each of the Navigation Arrows you can access Placed calls, Missed calls, Received calls and Speed
Dial . All calls are ordered in order by time stamp with the most recent appearing at the top of the list .
Arrow Key Call Log
▷ Right arrow
Placed calls
▽ Down arrow
Missed calls
◁ Left arrow Received calls
△ Up arrow
Speed dial
Soft Keys
Your Polycom phone is equipped with a number of soft keys . The soft keys are the buttons directly below the
screen, and the display changes depending on the current call state . For example, if you are on a call, the soft
keys may display transfer or conference as options . As the phone goes through different states, the Soft keys
provide different options . To use a soft key, press the button below the screen that corresponds to the option
you would like to select .

Placing a Call

There are many ways to place a call — you can pick up the handset and dial, you can select the soft key for
"new call", you can hit the speaker button and dial, and more . To see a short video on time-saving tricks to
place calls, please visit business.comcast.com/getstarted .
Placing calls using the number pad
To place a call using your phone number pad simply pick up the handset and dial your desired telephone
number or extension using the number pad . If you would like to use a headset or speaker phone, activate the
headset or speaker phone by pressing the appropriate button and then dial the number or extension .
Dialing from Call Logs
To place a call from a number that is stored in your call logs, enter a call log of your choice by pressing the
corresponding Navigation Arrow key . Using the Navigation Arrow keys scroll up or down to highlight the
number you wish to dial . And then, press the Dial soft key .

Voicemail Set Up

Comcast Business VoiceEdge voicemail enables you to manage your time without missing your calls . Callers
can leave a message while you're on the phone, off-site, or just need phone-free time to focus on a project .
If you are away from the office, you can opt to be notified via email that you have messages waiting . Voicemail
is included with a Unified Communication seat, and can be added as an a la carte item to a Standard seat,
Hunt Group or Auto Attendant .
Activate your voicemail account
To setup your voicemail for the first time you have to be physically present at your desk phone . For voicemail
activation:
1 . Press the "Messages" button on your phone or dial your extension or 10-digit telephone number .
2 . A tutorial will guide you through the setup of your new voicemail service .
Note:
You will be prompted to enter the default password, which is the numbers 17932486 . Once you're in the system, listen carefully
to the recorded instructions . You will be prompted to create a password, record your name and record a customized business
greeting .
Quick Start 7