Remote Office; Click To Dial From Microsoft Outlook - Polycom Business VoiceEdge User Manual

Remote Office

The Remote Office feature enables users to access and use their Business VoiceEdge service from any end
point, on-net or off-net (e .g ., home office, mobile phone) . This service is especially useful for mobile workers,
as it enables them to use all of their advanced features while working remotely (e .g ., extension dialing,
transfers, conference calls, Outlook Integration, directories, etc .) .
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Note:
If you have Remote Office enabled, be sure to DISABLE Be Anywhere for the duration, as it will have a service interaction and not
work as expected .
Outbound Dialing with Remote Office
Outbound dialing requires access to the Telephony Toolbar . Enter the number in the Dial Contact field and
hit the enter key on your keyboard . Alternately, you may click on "Telephony Toolbar" from an open contact
record, then select the phone number of the contact you wish to dial by clicking the icon of the phone number
you wish to dial (business, home or mobile) .
The Remote Office service will first dial your Remote Office line (mobile or home number), and when you
answer your Remote Office line, it will start ringing the number you entered into the Toolbar . The remote
calling party will see your office line caller ID .
Receiving Inbound Calls with Remote Office
All calls to your office line will ring to your Remote Office line (mobile or home number) assigned in the Toolbar .
Note:
It is important to turn off Remote Office if you leave the location of the Remote Office line . Incoming calls to your business line will
continue to ring at the Remote Office number until you turn off the feature .

Click to Dial from Microsoft Outlook

End User
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Step 1: Click the "Services" button from the Toolbar .
Step 2: Select "Remote Office" .
Step 3: Turn the feature "On" .
Step 4: Enter the telephone number to which calls should
be forwarded . Click "OK" when finished .
Step 5: Once configured via the Services Menu, Remote
Office can be turned "On" or "Off" via the
Remote Office button on the Toolbar .
From within the Contacts Menu of Outlook, users
have the ability to click on the contact and have the
contact's telephone number dialed automatically . You
may also dial from an open contact record by clicking
on the Telephony Toolbar tab of the contact record, then
clicking on the Business, Home or Mobile icons in the
upper left-hand corner of the contact record to dial the
respective phone numbers .
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