Conduct In The Case Of Malfunctions; Contacts And Service Address - Soyer BMK-12 W Operating Instructions Manual

BMK-12 W
1.5.3

Conduct in the case of malfunctions

If malfunctions occur, first try to detect and eliminate the causes according to the list in
chapter 10 "Troubleshooting" of the operating instructions. In all other cases, please
contact our service department.
If you require our service, please make sure that you supply us with the following
information:
• Customer number
• Product designation
• Serial number
• Year of construction
• Options
• Material of stud and workpiece
• Stud dimensions
This information will help us both to save time and unnecessary costs, e.g. caused by
delivering the wrong spare parts.
1.6

Contacts and service address

If you have any questions regarding the operation of the stud welding system, retrofits
or if you require service, please contact your responsible service office or the following
address:
Heinz Soyer Bolzenschweißtechnik GmbH
Etterschlag
Inninger Straße 14
D-82237 Wörthsee
Telephone +49 (0) 8153-885-0
Telefax
info@soyer.de
www.soyer.de
+49 (0) 8153-8030
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