Xerox Phaser 7400DN User Manual
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Xerox Phaser 7400DN User Manual

Xerox Phaser 7400DN User Manual

Color printer
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Phaser
7400
®
c o l o r p r i n t e r

User Guide

Guide d'utilisation
Guida dell'utente
Benutzerhandbuch
Guía del usuario
Guia do Usuário
Gebruikershandleiding
Anv ä ndarhandbok
www.xerox.com/office/support
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Summary of Contents for Xerox Phaser 7400DN

  • Page 1: User Guide

    Phaser 7400 ® c o l o r p r i n t e r User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Anv ä ndarhandbok www.xerox.com/office/support Downloaded From ManualsPrinter.com Manuals...
  • Page 2 Copyright © 2005 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

  • Page 3: Table Of Contents

    Xerox Support Centre ........
  • Page 4 Contents Printing Basics Overview of Basic Steps ........... . 3-2 Supported Paper and Media.
  • Page 5 Contents Solving Print-Quality Problems..........4-5 Light or Dark Lines or Smudges in One Color .

  • Page 6: Printer Features

    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-6 ■ Control Panel on page 1-8 ■ More Information on page 1-12 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 7: Parts Of The Printer

    Parts of the Printer Parts of the Printer This section includes: ■ Front-Right View on page 1-2 Rear-Left View on page 1-3 ■ ■ Internal Components on page 1-4 ■ Options on page 1-5 Front-Right View 7400-001 Top cover handle Control panel Tray 2 Front door...

  • Page 8: Rear-Left View

    Parts of the Printer Rear-Left View 7400-002 Power cord receptacle Door D (when optional duplex unit installed) Door E Left-side output tray Power switch USB connection Ethernet 10/100 Base-T connection Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 9: Internal Components

    Parts of the Printer Internal Components 7400-003 Imaging Unit basket handle Fuser LED bars Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black) Toner Cartridge Imaging Unit 7400-004 Imaging Unit basket (lifted) Transfer Unit Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 10: Options

    Parts of the Printer Options 7400-005 Finisher Finisher base Door J (access to stapler) Finisher lower output tray Door F Door I Finisher upper output tray (output delivered faceup or facedown) Door H Punch waste box Door G Tray 3: 550-Sheet Feeder Trays 4–6: 1650-Sheet High-Capacity Feeder Door C, Trays 3–6 Phaser®...

  • Page 11: Printer Configurations

    Printer Configurations Printer Configurations This section includes: ■ Standard Features on page 1-6 Available Configurations on page 1-6 ■ ■ Options on page 1-7 ■ More Information on page 1-12 Standard Features Maximum Print Speed: 36 ppm (pages per minute) color, 40 ppm monochrome ■...

  • Page 12: Options

    Printer Configurations Options The following options are available on the Phaser 7400 Color Printer. Print the Configuration page to see which options are installed on your printer. To print the Configuration page, Information Pages on page 1-10. Available Trays Tray 1 (MPT) and Tray 2 are standard on all configurations. The following additional tray combinations are supported: ■...

  • Page 13: Control Panel

    Control Panel Control Panel This section includes: ■ Control Panel Features on page 1-8 Control Panel Layout on page 1-9 ■ ■ Menu Map on page 1-10 ■ Information Pages on page 1-10 ■ Sample Pages on page 1-10 Control Panel Features The control panel: ■...

  • Page 14: Control Panel Layout

    Control Panel Control Panel Layout 7400-006 7400-007 Status Indicator LED: Back button Green: Printer is ready to print. Returns to the previous menu item. Yellow: Warning condition, printer continues to Up Arrow button print. Scrolls upward through the menus. Red: Startup sequence or error condition. Down Arrow button Blinking: Printer is busy or warming up.

  • Page 15: Menu Map

    Control Panel Menu Map The Menu Map helps you navigate the control panel menus. To print the Menu Map: On the control panel, select Information, and then press the OK button. Select Menu Map, and then press the OK button to print. Note: Print the Menu Map to see other information pages available for printing.
  • Page 16 Pages, and then press the OK button. Select Select either CMYK Sampler Pages RGB Sampler Pages, and then press the OK button to print. See also: Advanced Features Guide at www.xerox.com/office/7400support. Phaser® 7400 Color Printer 1-11 Downloaded From ManualsPrinter.com Manuals...

  • Page 17: More Information

    More Information More Information This section includes: ■ Resources on page 1-12 Xerox Support Centre on page 1-13 ■ Resources You can obtain information regarding your printer and its capabilities from the following sources: Information Source Setup Guide* Packaged with printer...

  • Page 18: Xerox Support Centre

    More Information Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher. The Xerox Support Centre appears on the desktop for Windows systems or is placed in the Mac OS X dock.

  • Page 19: Network Basics

    Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 20: Overview Of Network Setup And Configuration

    CD-ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 21: Setting Up The Network

    Setting Up the Network Setting Up the Network This section includes: ■ Choosing a Connection Method on page 2-3 Connecting via Ethernet (Recommended) on page 2-3 ■ ■ Connecting via USB on page 2-4 Choosing a Connection Method Connect the printer to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods.

  • Page 22: Connecting Via Usb

    Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to one computer, a USB connection offers fast data speeds. However, a USB connection is not as fast as an Ethernet connection. To use USB, PC users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000.

  • Page 23: Configuring The Network Address

    DSL router, see your router’s documentation for information on IP addressing. See also: Knowledge Base at www.xerox.com/office/7400support Automatically Setting the Printer’s IP Address (Windows Only) If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer.

  • Page 24: Dynamic Methods Of Setting The Printer's Ip Address

    Configuring the Network Address Dynamic Methods of Setting the Printer’s IP Address Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreWare IS ■ AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol (IP) address of the printer...
  • Page 25 To enable DDNS, enter the following DDNS/WINS settings information: ■ DDNS: Set to ON. ■ Release Host Name: Set to NO. DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ ■ Primary WINS Server (optional) ■...

  • Page 26: Manually Setting The Printer's Ip Address

    Configuring the Network Address Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address.

  • Page 27: Installing The Printer Drivers

    Macintosh OS X, Version 10.2 and Higher on page 2-11 Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Source*...

  • Page 28: Windows 98 Se Or Later And Windows 2000 Or Later

    Select Install Printer Driver. Select the installation method you want to use, and then follow the onscreen instructions. See also: Advanced Features Guide at www.xerox.com/office/7400support Knowledge Base at www.xerox.com/office/7400support Macintosh OS 9.x A USB-connected printer does not display in the Chooser. To create a desktop USB printer: Insert the Software and Documentation CD-ROM into the CD-ROM drive.

  • Page 29: Macintosh Os X, Version 10.2 And Higher

    Click the Add icon in the Printer List window, and then select Bonjour from the drop- down menu. Select the printer in the window. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer model from the list of available devices. Click the Add button.

  • Page 30: Printing Basics

    Printing on Both Sides of the Paper on page 3-29 ■ ■ Printing on Specialty Media on page 3-32 ■ Choosing Output Options on page 3-50 See also: Using paper trays video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 31: Overview Of Basic Steps

    Overview of Basic Steps Overview of Basic Steps Follow these steps to print jobs: Load paper in the tray. At the control panel, either confirm the paper type and size or change them as required. Caution: Setting the appropriate paper type improves print quality and avoids damage to the printer.

  • Page 32: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 7400 Color Printer. They are guaranteed to produce excellent results with your printer.

  • Page 33: Paper That Can Damage Your Printer

    Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■...

  • Page 34: Supported Paper Sizes And Weights

    On the control panel, select Information, and then press the OK button. Select Information Pages, and then press the OK button. Paper Tips, and then press the OK button to print. Select See also: Recommended Media List at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 35 Supported Paper and Media Supported Paper Sizes and Weights for Tray 1 (MPT) 7400-245 Tray 1 (MPT) 64–270 g/m (17–72 lb. Bond, 22–100 lb. Cover) Statement 5.5 x 8.5 in. Custom Sizes Width: 100–320 mm (3.95–12.60 in.) Executive 7.25 x 10.5 in. Height: 90–1219 mm (3.55–48.00 in.) Letter 8.5 x 11 in.
  • Page 36 Supported Paper and Media Supported Paper Sizes and Weights for Trays 2–6 7400-250 Trays 2–6* 64–216 g/m (17–57 lb. Bond, 22–80 lb. Cover) Statement 5.5 x 8.5 in. Custom Sizes (Tray 2 only) Width: 100–328 mm (3.95–12.90 in.) Executive 7.25 x 10.5 in. Height: 148–457 mm (5.85–18.00 in.) Letter 8.5 x 11 in.

  • Page 37: Loading Paper

    (58–72 lb. Bond, 81–100 lb. Cover) ■ Glossy paper: 120–160 g/m Envelopes ■ ■ Labels ■ Transparencies See also: Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Advanced Features Guide at www.xerox.com/office/7400support. Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 38 Loading Paper Long-Edge Feed Use long-edge feed for all supported paper types and sizes, except labels and paper that is longer than 305 mm (12.0 in.) or narrower than 142 mm (5.6 in.). To load paper or other media in Tray 1 (MPT): Open Tray 1 (MPT) by pulling out on the handle, and then unfold the tray extensions.
  • Page 39 Loading Paper ■ For automatic two-sided printing, place side one facedown, with the top of the page towards the back of the printer. Prepunched holes should enter the printer last. For more information, see Printing on Both Sides of the Paper on page 3-29.
  • Page 40 Loading Paper If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side output tray. 7400-012 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup.
  • Page 41 Loading Paper Short-Edge Feed Use short-edge feed for labels, for A6 size paper, and for paper that is narrower than 142 mm (5.6 in.) or longer than 305 mm (12.0 in.). Open Tray 1 (MPT) by pulling out on the handle, and then unfold the tray extensions. 7400-094 Load the paper or other media with the short edge against the roller, as shown in the following illustrations:...
  • Page 42 Loading Paper ■ For automatic two-sided printing, place side one facedown, with the top of the page entering the printer first. Prepunched holes should be towards the back of the printer. For more information, see Printing on Both Sides of the Paper on page 3-29.
  • Page 43 Loading Paper If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side output tray. 7400-012 7400-012 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup.

  • Page 44: Using Manual Feed In Tray 1 (Mpt)

    Loading Paper Using Manual Feed in Tray 1 (MPT) If you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job. Selecting Manual Feed Using Windows To select this option using Windows: In the Windows printer driver, click the Paper/Quality tab.

  • Page 45: Loading Paper In Trays 2-6

    Loading Paper Loading Paper in Trays 2–6 Use Trays 2–6 for a wide range of paper and media types including: ■ Plain paper, colored paper, preprinted paper, prepunched paper: 64–105 g/m (17–28 lb. Bond, 22–39 lb. Cover) ■ Heavy plain paper, letterhead: 106–128 g/m (29–34 lb.
  • Page 46 Loading Paper If necessary, adjust the length and side paper guides to match the size of the paper. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Fan the paper to release sheets that are stuck together. 7400-019 Phaser®...
  • Page 47 Loading Paper Load the paper with the long edge towards the right side of the tray, as shown in the following illustrations: ■ For single-sided printing, insert the side to be printed facedown with the top of the paper at the back of the tray. Prepunched holes should be on the right side of the tray. 7400-020 ■...
  • Page 48 Loading Paper Push the tray completely into the printer. 7400-023 If you changed the type of paper in the tray, do the following: Paper Tray Setup, and then press the OK button. At the control panel, select Select Tray N Paper, and then press the OK button.
  • Page 49 Loading Paper Short-Edge Feed Use short-edge feed for paper that is longer than 328 mm (12.9 in.), and for A6 size paper. A6 size paper should be printed single-sided, from Tray 2 only. To load paper or other media in Trays 2–6: Pull out the tray.
  • Page 50 Loading Paper Fan the paper to release sheets that are stuck together. 7400-019 Load the paper with the short edge towards the right side of the tray, as shown in the following illustrations: ■ For single-sided printing, insert the side to be printed facedown with the top of the page on the right side of the tray.
  • Page 51 Loading Paper ■ For automatic 2-sided printing, insert side one faceup with the top of the page on the right side of the tray. Prepunched holes should be towards the back of the tray. For more information, see Printing on Both Sides of the Paper on page 3-29.
  • Page 52 Loading Paper If you changed the type of paper in the tray, do the following: At the control panel, select Paper Tray Setup, and then press the OK button. Select Tray N Paper, and then press the OK button. Select Change setup, and then press the OK button.

  • Page 53: Selecting Printing Options

    3-27 See also: Advanced Features Guide at www.xerox.com/office/7400support Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

  • Page 54: Selecting Printing Options For An Individual Job (Windows)

    Paper Quality, Output Options, or TekColor tab, and then press the Saved Settings button. Click the Help button for more information. Click the OK button to save your selections. Print the job. See also: Advanced Features Guide at www.xerox.com/office/7400support Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options...
  • Page 55 Selecting Printing Options Printing Options for Windows Operating Systems (Continued) Operating System Driver Tab Printing Options Windows NT 4 Page Setup tab Orientation ■ Automatic 2-sided printing ■ Number of copies ■ Paper/Quality tab Paper type, size, and tray selection ■...

  • Page 56: Selecting Printing Options For An Individual Job (Macintosh)

    Selecting Printing Options Selecting Printing Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select the desired printing options from the menus and drop-down lists that are displayed.
  • Page 57 Selecting Printing Options Macintosh PostScript Driver Settings (Continued) Operating System Driver Drop-Down Title Printing Options Mac OS 9.x General Copies ■ Pages ■ Paper source ■ Color Matching Print color ■ Cover Page Cover pages ■ Layout Pages per sheet ■...

  • Page 58: Printing On Both Sides Of The Paper

    Automatic two-sided printing is available from all trays. Before printing a two-sided document, verify the following requirements: ■ You must have a Phaser 7400DN, Phaser 7400DT, Phaser 7400DX, or Phaser 7400DXF printer. ■ The paper you are using must be within the following ranges: ■...

  • Page 59: Binding Edge Options

    Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.
  • Page 60 Printing on Both Sides of the Paper To select automatic 2-sided printing: Operating System Steps Windows 98 SE or Select the Setup tab. Windows Me Select Print on 2 Sides. Select or deselect Bind On Top Edge. Windows 2000, Select the Layout tab. Windows XP, or Select either Flip On Long Edge or Flip On Short Edge under Print Windows Server 2003...

  • Page 61: Printing On Specialty Media

    Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
  • Page 62 Printing on Specialty Media Printing Transparencies from Tray 1 (MPT) Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two extensions. 7400-094 Insert the transparencies into the tray, and adjust the paper guides to match the size of the transparencies: 7400-024 ■...
  • Page 63 Printing on Specialty Media When the control panel prompts you to confirm the type and size of paper in the tray, Change setup, and then press the OK button. select Select Phaser 35-Series Transparency as the paper type, and then press the OK button.
  • Page 64 Printing on Specialty Media If necessary, adjust the length and side paper guides to fit the transparency size. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Insert transparencies into the tray. 7400-025 Phaser®...
  • Page 65 Printing on Specialty Media Push the tray completely into the printer. 7400-023 At the control panel, select Paper Tray Setup, and then press the OK button. Tray 2 Paper, and then press the OK button. Select Select Change setup, and then press the OK button. Select Phaser 35-Series Transparency as the paper type, and then press the...

  • Page 66: Printing Envelopes

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 67 Printing on Specialty Media Insert the envelopes into Tray 1 (MPT), and adjust the paper guides to match the size of the envelopes: ■ Insert envelopes flap-side down, so the top of the envelope enters first. 7400-015 ■ For C4 envelopes, fold and tuck the envelope flaps into the envelopes. Insert envelopes flap-side down, so the bottom of the envelope enters first.

  • Page 68: Tray

    Printing on Specialty Media If you loaded envelopes with a height less than 111 mm (4.4 in.), open the left-side output tray. 7400-012 7400-012 When the control panel prompts you to confirm the type and size of paper in the tray, select Change setup, and then press the OK button.

  • Page 69: Printing Labels

    Printing Labels Labels can be printed from Tray 1 (MPT) only. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. See also: Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Guidelines ■...
  • Page 70 Printing on Specialty Media Insert the labels into the tray: Place the side to be printed faceup, with the top of the sheet entering the printer first. ■ 7400-265 Caution: Do not load paper or media past the fill line indicated on the tray. Overloading the tray may cause jams.

  • Page 71: Printing Glossy Paper

    Tray 1 (MPT). It should be printed on one side only. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Guidelines ■ Do not open sealed packages of glossy paper until you are ready to load them into the printer.
  • Page 72 Printing on Specialty Media Printing Glossy Paper from Tray 1 (MPT) Open Tray 1 (MPT) by pulling up and out on the handle, and then unfold the two extensions. 7400-094 Phaser® 7400 Color Printer 3-43 Downloaded From ManualsPrinter.com Manuals...

  • Page 73: Select

    Printing on Specialty Media Insert the paper into the tray, and adjust the paper guides to fit the paper: Place the side to be printed faceup, with the long edge against the roller, and the top of ■ the page towards the back of the printer. ■...

  • Page 74: Printing Custom Size Paper

    Printing on Specialty Media Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions. Tray 1 (MPT) Tray 2 Width 100–320 mm (3.95–12.60 in.) 100–328 mm (3.95–12.90 in.)
  • Page 75 Printing on Specialty Media Insert the paper into Tray 1 (MPT), and adjust the paper guides to fit against the sheets. The paper can be loaded with either the long or short edge entering first, as shown in ■ the following illustrations. ■...
  • Page 76 Printing on Specialty Media If you loaded paper or media with a height less than 111 mm (4.4 in.), open the left-side output tray. 7400-012 7400-012 When the control panel prompts you to confirm the type and size of paper in the tray, select Change setup, and then press the OK button.
  • Page 77 Printing on Specialty Media Printing Custom Size Paper from Tray 2 Pull out the tray. 7400-017 If necessary, adjust the length and side paper guides to fit the paper size. 7400-018 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides.
  • Page 78 Printing on Specialty Media Insert the paper into Tray 2: The paper can be loaded with either the long or short edge on the right side of the tray, ■ as shown in the illustrations. ■ The maximum paper width (W) is 328 mm (12.90 in.). The maximum paper height (H) 457 mm (18.00 in.).

  • Page 79: Choosing Output Options

    Choosing Output Options Choosing Output Options This section includes: ■ Output Tray Guidelines on page 3-50 Offsetting Output on page 3-52 ■ ■ Stapling Output on page 3-53 ■ Using the Hole Puncher on page 3-54 Output Tray Guidelines The printer has an output tray on top of the printer and an output tray on the left side of the printer.
  • Page 80 Choosing Output Options 7400-030 Finisher Output Tray (Optional) Use for paper and other media within the following dimensions: ■ Width: 305 mm (12 in.) or less Height: 125 mm (4.9 in.) or more Delivers paper less than 457 mm (18 in). long facedown; delivers longer paper, ■...

  • Page 81: Offsetting Output

    Choosing Output Options Offsetting Output When you send output to the Top Output Tray or the Finisher Output Tray, the copies or jobs can be offset in the tray. Offsetting shifts the pages in the output tray for each job or each copy of a collated job.

  • Page 82: Stapling Output

    The Booklet option in the printer driver can be used with the Saddle stapling option to print, staple, and fold the sheets into a booklet. For information about printer driver options, see the Advanced Features Guide at www.xerox.com/office/7400support. Front, Rear, and Dual stapled copies are sent to the finisher upper output tray. Saddle stapled copies are sent to the finisher lower output tray.

  • Page 83: Using The Hole Puncher

    Choosing Output Options Selecting Stapling from the Printer Driver To select a stapling option for a specific print job: Operating System Steps Windows 98 SE, Select the Output Options tab. Windows Me, Select the stapling option from the Stapling drop-down list. Windows 2000, Windows XP, Windows Server...
  • Page 84 Choosing Output Options Selecting Hole Punching from the Printer Driver To select a hole punching option for a specific print job: Operating System Steps Windows 98 SE, Select the Output Options tab. Windows Me, Select the number of holes from the Hole Punching drop-down list. Windows 2000, Select Finisher Output Tray from the Paper Destination drop-down Windows XP,...

  • Page 85: Print Quality

    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 86: Controlling The Quality Of Your Prints

    Controlling the Quality of Your Prints Controlling the Quality of Your Prints This section includes: ■ Selecting a Print-Quality Mode on page 4-2 Adjusting Color on page 4-3 ■ Selecting a Print-Quality Mode The print-quality mode and TekColor correction directly control the quality of your prints. The print-quality mode and paper type directly control the print speed.

  • Page 87: Adjusting Color

    Controlling the Quality of Your Prints To select the print-quality mode in a supported driver: Operating System Steps Windows 98 SE or Select the Setup tab. Windows Me Select a print-quality mode. Windows 2000, Select the Paper/Quality tab. Windows XP, Select a print-quality mode.
  • Page 88 In the Print dialog box, select Image Quality from the drop-down list. 10.2 and higher Select the desired color correction from the Color Correction drop- down list. See also: Knowledge Base at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 89: Solving Print-Quality Problems

    Printed Area Does Not Fit on the Paper or Margins Are Incorrect on page 4-20 See also: Knowledge Base at www.xerox.com/office/7400support Light or Dark Lines or Smudges in One Color Problem Thin, light or white lines appear in only Thin, dark lines or smudges appear in one color.
  • Page 90 Solving Print-Quality Problems Solution Open the top cover. 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or opaque paper as a cover.
  • Page 91 Solving Print-Quality Problems Clean the LED bar for the problem color using the cleaning pad supplied with each new toner cartridge, or with a soft, clean cloth. 7400-201 Visually inspect the toner cartridges and imaging units and remove any foreign material. 7400-161 If the problem persists after cleaning the LED bars, check the toner for the problem color.
  • Page 92 Solving Print-Quality Problems If the problem persists, lift out the imaging unit for the problem color, keeping the toner cartridge installed. 7400-174 To avoid toner spills, hold the imaging unit in an upright position. Slide the cover away from the shiny coating at the bottom of the unit, and lift it high enough to visually inspect it.

  • Page 93: Dark Lines, Smudges, Or Streaks Through All Colors

    Solving Print-Quality Problems If the shiny coating has scratches or damage that align with the print defect, replace the imaging unit. Note: Some slight scratching is normal. Dark Lines, Smudges, or Streaks Through All Colors Problem The page has dark lines, smudges, or streaks in all colors. 7400-209 Solution ■...
  • Page 94 Solving Print-Quality Problems Open the top cover and verify that the levers on the fuser are in the locked position. 7400-163 Close the top cover. On the control panel, select Troubleshooting, and then press the OK button. Select Print Quality Issues, and then press the OK button.
  • Page 95 Solving Print-Quality Problems Grasp the imaging unit basket handle and lift up the basket. 7400-056 Inspect the transfer unit. If you see excess toner on the transfer unit, replace it. 7400-241 Phaser® 7400 Color Printer 4-11 Downloaded From ManualsPrinter.com Manuals...

  • Page 96: All Colors Are Too Light Or Too Dark

    Setting the TekColor correction to Automatic produces the best results for most documents. If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level.

  • Page 97: Repeating Defects

    Solving Print-Quality Problems Repeating Defects Problem 7400-212 7400-210 Marks or voids recur in only one color. Marks of any color or voids recur uniformly in all colors and/or in non-printed areas. Solution Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page: On the control panel, select Troubleshooting, and then press the OK button.

  • Page 98: Print Image Is Offset

    Solving Print-Quality Problems Print Image Is Offset Problem Toner appears to have been pulled off the page and placed across the page from where it should be. 7400-214 Solution ■ Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3.

  • Page 99: Fusing Is Incomplete Or Toner Is Flaking

    Solving Print-Quality Problems Fusing Is Incomplete or Toner Is Flaking Problem Toner appears to be pulled off the print, or is easy to rub off. 7400-211 Solution ■ Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3.

  • Page 100: Color Misregistration

    Solving Print-Quality Problems Color Misregistration Problem Color has shifted outside of the expected print area or has been superimposed over another color area. 7400-213 Solution Turn the printer off. 7400-188 Phaser® 7400 Color Printer 4-16 Downloaded From ManualsPrinter.com Manuals...
  • Page 101 Solving Print-Quality Problems Open the top cover. 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or dark paper as a cover.
  • Page 102 Solving Print-Quality Problems Inspect the four LED bars for any foreign material. 7400-160 Visually inspect the imaging units and remove any foreign material. 7400-161 Phaser® 7400 Color Printer 4-18 Downloaded From ManualsPrinter.com Manuals...
  • Page 103 Solving Print-Quality Problems Close the top cover. 7400-065 Turn the printer on. 7400-187 Phaser® 7400 Color Printer 4-19 Downloaded From ManualsPrinter.com Manuals...

  • Page 104: Printed Area Does Not Fit On The Paper Or Margins Are Incorrect

    Solving Print-Quality Problems Printed Area Does Not Fit on the Paper or Margins Are Incorrect Problem The printed area appears outside the margins on the page. Solution In the paper tray, verify that the paper is loaded correctly and paper guides are adjusted to fit the paper.

  • Page 105: Maintenance

    Emptying the Punch Waste Box on page 5-10 ■ Ordering Supplies on page 5-12 Moving and Repacking the Printer on page 5-14 ■ See also: Maintenance video tutorials at www.xerox.com/office/7400support Replacing supplies video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 106: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer This section includes: ■ Cleaning the Outside of the Printer on page 5-2 Cleaning the LEDs on page 5-3 ■ For safety information, see User Safety on page A-1. Cleaning the Outside of the Printer To remove stains, clean the outside of the printer using a soft, damp, cloth moistened with a mild neutral detergent.

  • Page 107: Cleaning The Leds

    Cleaning the Printer Cleaning the LEDs Open the top cover. 7400-055 Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as damage could result. Use the dark bag that came with the imaging unit or opaque paper as a cover.
  • Page 108 Cleaning the Printer Move the LED shutter to the right, and clean the four LED bars using the cleaning pad supplied with each new toner cartridge or with a soft, clean cloth. 7400-201 Close the top cover. 7400-065 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 109: Adding Staples

    Adding Staples Adding Staples Open Door J on the front of the finisher. 7400-084 Grasp the handle and pull the stapler out of the finisher. 7400-034 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 110 Adding Staples To access the staple cartridge, rotate the small knob at the top clockwise until it stops. 7400-138 Squeeze the tabs on each side of the staple unit, and then lift and pull the staple unit out of the stapler. 7400-035 Phaser®...
  • Page 111 Adding Staples Press together the sides of the staple unit where it is labeled “Push”, and then lift the part that was released. 7400-193 Remove the empty staple cartridge. 7400-196 Slide a new staple cartridge into the staple unit and pull the tab to release the packaging. Phaser®...
  • Page 112 Adding Staples Push down the top of the staple unit until you hear it click. 7400-195 Squeeze the green tabs on the side of the staple unit, and then replace the unit in the stapler. Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 113 Adding Staples Push the stapler back into the finisher, and close Door J. 7400-037 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 114: Emptying The Punch Waste Box

    Emptying the Punch Waste Box Emptying the Punch Waste Box Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Remove the punch waste box. 7400-038 Empty the waste box. Phaser®...
  • Page 115 Emptying the Punch Waste Box Insert the punch waste box into its position in the finisher. 7400-039 Close the finisher. 7400-074 Phaser® 7400 Color Printer 5-11 Downloaded From ManualsPrinter.com Manuals...

  • Page 116: Ordering Supplies

    Ordering Supplies Ordering Supplies This section includes: ■ Consumables on page 5-12 Routine Maintenance Items on page 5-12 ■ ■ When to Order Supplies on page 5-12 ■ Recycling Supplies on page 5-13 Certain consumables and routine maintenance items need to be ordered occasionally. Each item includes installation instructions in the package.

  • Page 117: Recycling Supplies

    Ordering Supplies To order supplies and accessories, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/7400supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.

  • Page 118: Moving And Repacking The Printer

    Preparing the Printer for Shipment Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.

  • Page 119: Troubleshooting

    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-63 See also: Print Quality on page 4-1 Troubleshooting video tutorials at www.xerox.com/office/7400support Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 120: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams This section includes: ■ Preventing Jams on page 6-2 Jams in the Printer on page 6-3 ■ ■ Jams in the Finisher on page 6-36 Note: For safety information, see User Safety on page A-1. Preventing Jams To reduce the frequency of paper jams, follow the guidelines and instructions in the Printing Basics...

  • Page 121: Jam Under Imaging Units

    Clearing Paper Jams Jams in the Printer This section includes: ■ Jam Under Imaging Units on page 6-3 ■ Jam in Fuser or Jam at Duplex Entrance on page 6-8 ■ Jam in Duplex Unit on page 6-13 ■ Jam at Door A or Misfeed at Tray 1 (MPT) on page 6-19 ■...
  • Page 122 Clearing Paper Jams Grasp the handle of the imaging unit basket and lift the basket. 7400-056 If jammed paper is present under the imaging units, carefully remove it. 7400-057 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 123 Clearing Paper Jams Lower the imaging unit basket back into the locked position. 7400-064 Slowly lower the top cover into place. 7400-065 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 124 Clearing Paper Jams If the jam persists, fold in the Tray 1 (MPT) tray extensions and close the tray. 7400-254 Pull up on the release lever to open Door A on the right side of the printer. 7400-040 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 125 Clearing Paper Jams Carefully remove the jammed paper. 7400-041 Close Door A. 7400-042 If you closed Tray 1 (MPT), open it. 7400-094 Phaser® 7400 Color Printer Downloaded From ManualsPrinter.com Manuals...

  • Page 126: Jam In Fuser Or Jam At Duplex Entrance

    Clearing Paper Jams Jam in Fuser or Jam at Duplex Entrance Follow these steps to clear the jam. Lift the latch on the front of the printer to open the top cover. 7400-055 Caution: Avoid touching or handling the LED bars. Move the fuser locking lever to the right to the unlocked position.
  • Page 127 Clearing Paper Jams Grasp the fuser by the handle and lift the fuser out of the printer. 7400-105 Warning: Do not touch the sides of the fuser; they may be hot. Place the fuser on a flat surface. If jammed paper is present inside the printer, remove it. 7400-253 Phaser®...
  • Page 128 Clearing Paper Jams If paper is jammed in the fuser, do the following: Lift the two jam-release levers on the fuser, and then carefully pull out the jammed paper. 7400-059 Note: The jam-release levers may be loose. If the jam-release levers are open, press the levers back to the locked position. 7400-200 Open the fuser roller cover.
  • Page 129 Clearing Paper Jams If paper is jammed inside the fuser, remove it. 7400-257 Close the fuser roller cover. 7400-258 Reinsert the fuser into the printer. 7400-168 Phaser® 7400 Color Printer 6-11 Downloaded From ManualsPrinter.com Manuals...
  • Page 130 Clearing Paper Jams Move the fuser locking lever to the left to the locked position. 7400-169 Slowly lower the top cover into place. 7400-065 Phaser® 7400 Color Printer 6-12 Downloaded From ManualsPrinter.com Manuals...

  • Page 131: Jam In Duplex Unit

    Clearing Paper Jams Jam in Duplex Unit Follow these steps to clear the jam. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 Press the release button on the left side of the printer to open Door D.
  • Page 132 Clearing Paper Jams Pull out the duplex unit by holding Door D and pressing down on the release levers on either side of the door. 7400-046 Push in and lift the tab on the first inside cover. If jammed paper is present in the duplex unit, remove it.
  • Page 133 Clearing Paper Jams Push in and lift the tab on the second inside cover. If jammed paper is present in the duplex unit, remove it. 7400-049 Pull the tab forward on each cover to lock the covers in their original positions. 7400-050 Phaser®...
  • Page 134 Clearing Paper Jams If the jam persists, do the following: Pull the duplex unit out of the printer. 7400-259 If paper is jammed in the duplex unit, remove it. 7400-260 If paper is jammed inside the printer, remove it. 7400-261 Phaser®...
  • Page 135 Clearing Paper Jams Replace the duplex unit in the printer. 7400-262 Lift Door D and slide the duplex unit back into the printer. 7400-052 Phaser® 7400 Color Printer 6-17 Downloaded From ManualsPrinter.com Manuals...
  • Page 136 Clearing Paper Jams If the printer has a finisher, slide it back into place. 7400-053 Phaser® 7400 Color Printer 6-18 Downloaded From ManualsPrinter.com Manuals...

  • Page 137: Jam At Door A Or Misfeed At Tray 1 (Mpt)

    Clearing Paper Jams Jam at Door A or Misfeed at Tray 1 (MPT) Follow these steps to clear the jam. If paper is jammed in Tray 1 (MPT), remove it. 7400-054 Fold in the Tray 1 (MPT) tray extensions and close the tray. 7400-254 Phaser®...
  • Page 138 Clearing Paper Jams Pull up on the release lever to open Door A on the right side of the printer. 7400-040 If jammed paper is present, carefully remove it. 7400-041 Close Door A. 7400-042 Phaser® 7400 Color Printer 6-20 Downloaded From ManualsPrinter.com Manuals...
  • Page 139 Clearing Paper Jams If you closed Tray 1 (MPT), open it. 7400-094 If the jam persists, do the following: Open Door B on the right side of the printer. 7400-066 Phaser® 7400 Color Printer 6-21 Downloaded From ManualsPrinter.com Manuals...
  • Page 140 Clearing Paper Jams If jammed paper is present, carefully remove it. 7400-240 If the paper guide is still in position, pull it down. 7400-263 Phaser® 7400 Color Printer 6-22 Downloaded From ManualsPrinter.com Manuals...
  • Page 141 Clearing Paper Jams If jammed paper is present, carefully remove it. 7400-264 Close Door B. 7400-070 Phaser® 7400 Color Printer 6-23 Downloaded From ManualsPrinter.com Manuals...

  • Page 142: Jam At Door B Or Misfeed At Tray 2

    Clearing Paper Jams Jam at Door B or Misfeed at Tray 2 Follow these steps to clear the jam. Open Door B on the right side of the printer. 7400-066 If jammed paper is present, carefully remove it. 7400-240 Phaser® 7400 Color Printer 6-24 Downloaded From ManualsPrinter.com Manuals...
  • Page 143 Clearing Paper Jams If the paper guide is still in position, pull it down. 7400-263 If jammed paper is present, carefully remove it. 7400-264 Close Door B. 7400-070 Phaser® 7400 Color Printer 6-25 Downloaded From ManualsPrinter.com Manuals...
  • Page 144 Clearing Paper Jams If the jam persists, do the following: Pull out Tray 2 and remove the jammed paper. 7400-166 Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper. Push the tray back into the printer.

  • Page 145: Jam At Door C Or Misfeed At Trays

    Clearing Paper Jams Jam at Door C or Misfeed at Trays 3–6 Follow these steps to clear the jam. Open Door C for the indicated tray, and all of the trays above it. 7400-182 If jammed paper is present, carefully remove it. 7400-231 Phaser®...
  • Page 146 Clearing Paper Jams Close Door C. 7400-186 If the jam persists, pull out the indicated tray and remove the jammed paper. 7400-180 Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper.
  • Page 147 Clearing Paper Jams Push the tray back into the printer. 7400-181 See also: Loading Paper in Trays 2–6 on page 3-16 Phaser® 7400 Color Printer 6-29 Downloaded From ManualsPrinter.com Manuals...
  • Page 148 Clearing Paper Jams Jam at Door D Follow these steps to clear the jam. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 Press the release button on the left side of the printer to open Door D.
  • Page 149 Clearing Paper Jams Carefully remove the jammed paper. 7400-045 Close Door D. 7400-136 Phaser® 7400 Color Printer 6-31 Downloaded From ManualsPrinter.com Manuals...
  • Page 150 Clearing Paper Jams If the printer has a finisher, slide it back into place. 7400-053 Phaser® 7400 Color Printer 6-32 Downloaded From ManualsPrinter.com Manuals...
  • Page 151 Clearing Paper Jams Jam at Door E Follow these steps to clear the jam. If the printer has a finisher, press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 If the left-side output tray is closed, open it.
  • Page 152 Clearing Paper Jams Open Door E and carefully remove the jammed paper. 7400-223 Close both Door E and the left-side output tray. 7400-224 Phaser® 7400 Color Printer 6-34 Downloaded From ManualsPrinter.com Manuals...
  • Page 153 Clearing Paper Jams If the printer has a finisher, slide it back into place. 7400-053 Phaser® 7400 Color Printer 6-35 Downloaded From ManualsPrinter.com Manuals...
  • Page 154 Clearing Paper Jams Jams in the Finisher This section includes: ■ Jam at Finisher Stapler or Finisher Saddle Stapler on page 6-36 ■ Jam at Finisher Upper Output Tray on page 6-41 ■ Jam at Finisher Punch Unit on page 6-43 ■...
  • Page 155 Clearing Paper Jams Open Door G on the left inside of the finisher. 7400-088 If jammed paper is present, carefully remove it. 7400-089 Phaser® 7400 Color Printer 6-37 Downloaded From ManualsPrinter.com Manuals...
  • Page 156 Clearing Paper Jams Close Door G. 7400-090 Close the finisher. 7400-083 If the jam persists, do the following: Open Door J on the front of the finisher. 7400-084 Phaser® 7400 Color Printer 6-38 Downloaded From ManualsPrinter.com Manuals...
  • Page 157 Clearing Paper Jams Turn the lower knob clockwise to eject any jammed paper. 7400-085 Remove the paper. 7400-086 Grasp the handle and pull the stapler out of the finisher. 7400-034 Phaser® 7400 Color Printer 6-39 Downloaded From ManualsPrinter.com Manuals...
  • Page 158 Clearing Paper Jams If jammed paper is present, carefully remove it. 7400-244 Push the stapler back into the finisher. 7400-242 Phaser® 7400 Color Printer 6-40 Downloaded From ManualsPrinter.com Manuals...
  • Page 159 Clearing Paper Jams Close Door J. 7400-087 Jam at Finisher Upper Output Tray Follow these steps to clear the jam. If paper is jammed in the finisher output tray, remove it. 7400-079 Phaser® 7400 Color Printer 6-41 Downloaded From ManualsPrinter.com Manuals...
  • Page 160 Clearing Paper Jams Open Door H at the top of the finisher. 7400-080 Carefully remove the jammed paper. 7400-081 Close Door H. 7400-082 Phaser® 7400 Color Printer 6-42 Downloaded From ManualsPrinter.com Manuals...
  • Page 161 Clearing Paper Jams Jam at Finisher Punch Unit Follow these steps to clear the jam. Press the button on the front of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-43 Downloaded From ManualsPrinter.com Manuals...
  • Page 162 Clearing Paper Jams Rotate the wheel on the top left inside of the finisher. Align the arrow tab on the wheel with the mark on the finisher. 7400-091 Open Door H at the top of the finisher. 7400-080 Phaser® 7400 Color Printer 6-44 Downloaded From ManualsPrinter.com Manuals...
  • Page 163 Clearing Paper Jams Carefully remove the jammed paper. 7400-081 Close Door H. 7400-082 Close the finisher. 7400-083 Phaser® 7400 Color Printer 6-45 Downloaded From ManualsPrinter.com Manuals...
  • Page 164 Clearing Paper Jams Jam Inside Finisher Follow these steps to clear the jam. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-46 Downloaded From ManualsPrinter.com Manuals...
  • Page 165 Clearing Paper Jams Open Door F on the left side of the finisher base. 7400-071 Carefully remove the jammed paper. 7400-072 Phaser® 7400 Color Printer 6-47 Downloaded From ManualsPrinter.com Manuals...
  • Page 166 Clearing Paper Jams Close Door F. 7400-073 Close the finisher. 7400-083 Phaser® 7400 Color Printer 6-48 Downloaded From ManualsPrinter.com Manuals...
  • Page 167 Clearing Paper Jams Press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 Open Door I on the right side of the finisher base. 7400-075 Phaser® 7400 Color Printer 6-49 Downloaded From ManualsPrinter.com Manuals...
  • Page 168 Clearing Paper Jams Remove the jammed paper. 7400-076 Close Door I. 7400-077 Phaser® 7400 Color Printer 6-50 Downloaded From ManualsPrinter.com Manuals...
  • Page 169 Clearing Paper Jams Slide the finisher back into place. 7400-053 Phaser® 7400 Color Printer 6-51 Downloaded From ManualsPrinter.com Manuals...
  • Page 170 Clearing Paper Jams Jam at Finisher Entrance Follow these steps to clear the jam. Press the lower lever on the front of the finisher base and slide the finisher away from the printer. 7400-043 Remove the jammed paper from the finisher entrance. 7400-243 Phaser®...
  • Page 171 Clearing Paper Jams Slide the finisher back into place. 7400-053 Phaser® 7400 Color Printer 6-53 Downloaded From ManualsPrinter.com Manuals...
  • Page 172 Clearing Paper Jams Jam at Finisher Door G Follow these steps to clear the jam. Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-54 Downloaded From ManualsPrinter.com Manuals...
  • Page 173 Clearing Paper Jams Open Door G on the right side of the finisher. 7400-088 If jammed paper is present, carefully remove it. 7400-089 Phaser® 7400 Color Printer 6-55 Downloaded From ManualsPrinter.com Manuals...
  • Page 174 Clearing Paper Jams Close Door G. 7400-090 Close the finisher. 7400-083 If the jam persists, do the following: Open Door J on the front of the finisher. 7400-084 Phaser® 7400 Color Printer 6-56 Downloaded From ManualsPrinter.com Manuals...
  • Page 175 Clearing Paper Jams Grasp the handle and pull the stapler out of the finisher. 7400-034 Carefully remove the jammed paper. 7400-244 Phaser® 7400 Color Printer 6-57 Downloaded From ManualsPrinter.com Manuals...
  • Page 176 Clearing Paper Jams Push the stapler back into the finisher. 7400-242 Close Door J. 7400-087 Phaser® 7400 Color Printer 6-58 Downloaded From ManualsPrinter.com Manuals...
  • Page 177 Clearing Paper Jams Jam at Finisher Door H Follow these steps to clear the jam. Open Door H at the top of the finisher. 7400-080 Carefully remove the jammed paper. 7400-081 Phaser® 7400 Color Printer 6-59 Downloaded From ManualsPrinter.com Manuals...
  • Page 178 Clearing Paper Jams If the jammed paper is difficult to remove, press the button on the front of the finisher near Door J and slide the finisher away from the finisher base. 7400-093 Phaser® 7400 Color Printer 6-60 Downloaded From ManualsPrinter.com Manuals...
  • Page 179 Clearing Paper Jams Rotate the wheel on the top left inside of the finisher. Align the arrow tab on the wheel with the mark on the finisher. 7400-091 Carefully remove the jammed paper. 7400-081 Phaser® 7400 Color Printer 6-61 Downloaded From ManualsPrinter.com Manuals...
  • Page 180 Clearing Paper Jams Close Door H. 7400-082 Close the finisher. 7400-083 Phaser® 7400 Color Printer 6-62 Downloaded From ManualsPrinter.com Manuals...

  • Page 181: Getting Help

    ■ PrintingScout Alerts on page 6-64 ■ Web Links on page 6-65 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. See also: Xerox Support Centre on page 1-13 Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.

  • Page 182: Phasersmart Technical Support

    Follow the instructions on the screen. PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention.

  • Page 183: Web Links

    Xerox provides several websites that offer additional help on your Phaser 7400 Color Printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.

  • Page 184: User Safety

    User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer. Electrical Safety ■ Use the power cord supplied with your printer. ■...
  • Page 185 Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 7400 Color Printer...
  • Page 186 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.
  • Page 187 Operational Guidelines Do not block or cover the slots and openings on the printer. The printer may overheat ■ without adequate ventilation. ■ For optimum performance, use the printer at elevations below 2,000 m (6,562 ft.). Do not place the printer near a heat source. ■...
  • Page 188 Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies. Caution: If you attempt to use a non-Xerox toner cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Phaser® 7400 Color Printer...
  • Page 189 Symbols Marked on Product The following symbols may be marked on your product: Use caution (or draws attention to a particular component). See the manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. Use caution to avoid personal injury.
  • Page 190 Index Numerics colors adjusting, 4-3 2-sided printing, 3-29 all colors too light or too dark, 4-12 binding edge options, 3-30 description, 4-3 selecting, 3-30 light or dark lines appear in one color, 4-5 shifted or superimposed over another color, 4-16 adding staples, 5-5 configuring the network address, 2-5 adjusting color, 4-3...
  • Page 191 Index Domain Name Service (DNS) local domain name space database, 2-7 getting help using host names, 2-7 PhaserSMART, 1-12, 6-64 drivers PrintingScout Alerts, 6-64 available, 2-9 Technical Support, 1-12, 6-65 installing, 2-9 web links, 6-64 Macintosh OS 9.x, 2-10 glossy paper Macintosh OS X, version 10.2 and printing from Tray 1 (MPT), 3-42 higher, 2-11...
  • Page 192 User Guide, 1-12 jam at finisher Door H, 6-59 video tutorials, 1-12 jam at finisher entrance, 6-52 Xerox Support Centre, 1-12 jam at finisher punch unit, 6-43 inside the printer, 1-4 jam at finisher stapler or finisher saddle installing printer drivers, 2-9...
  • Page 193 Index maintenance, 5-1 operating systems adding staples, 5-5 printer drivers, 2-9 cleaning the printer, 5-2 operational safety, A-3 emptying the punch waste box, 5-10 ordering supplies, 5-12 ordering routine items, 5-12 output options, 3-50 safety, A-2 hole punching, 3-54 manual feed, 3-15 offsetting output, 3-52 manually setting the printer’s IP address, 2-8 output tray guidelines, 3-50...
  • Page 194 4-13 UNIX, 2-9 router address Windows 2000 or later, 2-10 IP address, 2-6 Windows 98 SE or later, 2-10 routine maintenance, 5-1 Xerox Support Centre, 1-13 routine maintenance items ordering, 5-12 Phaser® 7400 Color Printer Index-5 Downloaded From ManualsPrinter.com Manuals...
  • Page 195 Index Support Centre, 1-13 supported paper and media, 3-3 saddle stitch stapling option, 3-53 symbols marked on the printer, A-6 safety, A-1 electrical, A-1 maintenance, A-2 operational, A-3 TCP/IP addresses, 2-5 printing guidelines, A-5 Technical Support, 1-12 supplies, A-5 PhaserSMART, 6-64 symbols, A-6 TekColor correction sample pages, 1-10...
  • Page 196 Index troubleshooting all colors too light or too dark, 4-12 Xerox color is shifted or superimposed over supplies recycling programs, 5-13 another, 4-16 supplies web site, 5-12 controlling the quality of your prints, 4-2 Support Centre, 1-13 dark lines, smudges or streaks in all...

Table of Contents