Ness PowerPlex EDR400 Instruction Manual page 64

Q: How to black out the live images for the cameras?
A: To black out the live images for the cameras, login as Administrator and set those
cameras as playback in the Sequence Mode display & Static Page Mode display.
There are 7 static display pages and 2 display sequences. Later on, the
Operator/Guest will not be able to see the live images for those cameras.
Q: There are no pre-recorded images for the camera?
A: There must be at least one Action corresponding to that camera, and the pre-record
time of those Actions must be non-zero. Besides, the normal recording rate for that
camera must be non-zero. (Exception: If the normal recording rates for all the
installed cameras are all zero, the pre-record will still be effective.) Please refer to
Chapter 6 for the detailed setup.
Q: The displayed date and time on the lower-left corner are not correct.
A: Please login as administrator, click on the displayed time, then the Date & Time Setup
dialog box will be shown. Enter your local time, and then click on the OK button to
update the system's date & time.
Q: How to play the retrieved files on a PC?
A: Double click on the filename of the .MPG file, the Media Player in MS Windows will
be run to play the .MPG file. Download QuickTime from www.apple.com to play
the .MOV files. The playback version of QuickTime is free.
Q: Why does the system have the confused images in some channel?
A: We suggest you to check if there's any camera with Line Lock function on.
The camera frequency is according to AC power if line lock function is set as ON,
the instable frequency of power supply will cause the variant frequency to camera.
When V-sync frequency is unstable, it affects the next captured camera images.
Please set this camera to line lock OFF if you have the problem, the camera
frequency will be consistent according to itself if line lock off.
Q: How to login to the system if the administrator's login name and password are lost?
A: For the security reason, it's impossible to retrieve the login name and password once
they're lost. Once the administrator's login name and password are lost, the only way
to re-login to the system is through the backdoor program. Please click the logo icon on
the upper right corner of the main screen, there will be a serial number shown on the
screen. Contact our worldwide branch offices or your local distributor to give them the
serial number you have, you will be given a new set of login name and password once
your identification is verified. Make sure you setup your own login name and password
after you re-login to the system. Each serial number can be used only once, there will
be a new serial number given to the system once you re-login.
Administrator's Guide and Operating Instructions
60