Page 2 Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Note: This User Guide covers the DishPro 301 receiver and software model DP301. This Guide may cover other receivers, not listed here. Copyright © 2007 EchoStar Technologies Corporation, Englewood, Colorado 80112 All rights reserved.
Page 3: Table Of Contents
Testing the System ............58 Chapter 4 - Installation Instructions ........59 Mounting the Dish ............60 Installing a DishPro DISH 500 system ......62 DishPro Wiring Diagrams ..........70 Installing a Legacy DISH 500 System ......75 Alternate Legacy Wiring Diagrams ......84 Grounding the System ..........
Page 4 Installing a Receiver into an Existing System ... 113 Installing a DishPro or Legacy Receiver in an Existing System with Legacy Dual LNBFs ..116 Installing a DishPro or Legacy Receiver ......in an Existing System with Legacy Twin LNBF ..116 Appendix B ..............117 Limited Warranty ............
Page 5: Important Safety Instructions
Safety You should always follow these instructions to help ensure against injury to yourself and damage to the system. 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6.
Page 6 Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
Page 7: Chapter 1 - Introduction
ETWORK DISH I NTERACTIVE Congratulations on choosing the DISH Network. You are about to experience the excitement and convenience of Digital Broadcast Satellite (DBS) service. DBS delivers the very best in picture and sound quality. And the DISH Network consistently delivers state-of-the-art, satellite- delivered products and services —...
Page 8: Quick Start Guide
2. Press Guide on the remote control. to your subscription simply by calling the DISH Network at 1-800-333-DISH. You will see that some channels appear in white. These channels can be viewed immediately. However, many channels will be in red. You cannot view these channels until you order programming.
Page 9 OLAR NTERFERENCE Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it will be around the beginning of spring and again around the beginning of autumn.
Page 10 This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers. During this period, you will not be able to see programs on the DISH Network. Once the sun has moved from behind the satellite, the programs will reappear.
Page 11: Chapter 2 - The Parts Of The System
Chapter 2 The Parts of the System Parts of the System ECEIVER RONT ANEL CCESS The Smart Card should already be inserted in the receiver front panel slot, behind the door. ONTROL UTTONS The front panel buttons give you some control over the receiver. These buttons work the same way as the matching remote control buttons, described in the chapter titled Using the System.
Page 12: The Receiver Back Panel
Chapter 2 The Parts of the System ECEIVER ANEL TV Antenna/Cable Input Power Cord and Plug Telephone Jack The back panel of the receiver provides the connections that you use to wire the receiver to other electronic devices. It also provides the receiver power cord and telephone jack.
Page 13: The Menus
The Menus EMOTE ONTROL ATTERIES The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Page 14: The Menu Structure
Favorites List menu includes a category called Adult Chan (if you have this category, you will find information describing it on page Note: The Mail feature is only for delivery of DISH Network messages to you, and only under special circumstances.
Page 15 The Menu Structure The Main Menu is the key to the menus. Each option on this menu displays another menu. ROGRAM UIDE The Program Guide lists the available channels and programs. It also has a one-quarter screen video window that shows the last program you were viewing Note: Your Program Guide will look like one of the two shown below.
Page 16 Chapter 2 The Parts of the System AVORITE ISTS The Favorite Lists menu allows you to create, change, and activate lists of favorite channels. Note: Your Favorite Lists menu will look like one of the two shown here. Tip: This menu is where you start to set up lists of your favorite channels.
Page 17 The Menu Structure IMER The Timers Menu allows you to set up the receiver to tune in and/or record a future “event,” that is, a program. Tip: This menu lets you set timers to remind you when that important program is on. Or you can set timers to video- tape events.
Page 18 Chapter 2 The Parts of the System Notes Page 16...
Page 19: Chapter 3 - Using The System
Chapter 3 Using the System Using the System ANEL ONNECTIONS For information on wiring, and wiring diagrams, see the installation instructions in Chapter 4. It includes information on installing multi-dish setups and switches. Tighten the ATELLITE coaxial cable connections only by hand.
Page 20: Using The Remote Control
Chapter 3 Using the System change the input from local broadcast TV to satellite TV. See the user manuals that came with the other devices for more information. VHS V (S-VIDEO) O UPER IDEO UTPUT Tip: If you use the TV Set Out connection, you The receiver provides S-VIDEO, which supports the highest quality...
Page 21 Using the Remote Control TV/V IDEO UTTON If you connect the receiver using its back panel TV Antenna/ Cable In and TV Set Out connections, use this button to switch the receiver between the satellite signal (routed into the receiver’s Satellite In input) and another video signal such as cable or broadcast TV antenna input (routed into the receiver’s TV Antenna/Cable In input).
Page 22 Chapter 3 Using the System OLUME UTTON Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume. Note: You must program the remote to control your TV for the Volume button to work as described.
Page 23 Using the Remote Control 5.Press the Pound (#) button. The AUX mode button backlight blinks three times. UIDE UTTON Press this button to open the Program Guide. When the Program Guide is open, press this button to switch among Favorite Lists. IGHT RROW UTTONS...
Page 24 Chapter 3 Using the System NFORMATION UTTON Tip: When you’re Press this button for more information when the Program Guide or the in the Program Browse Banner is open, or when watching a program. Guide, a Theme • When a menu is open that includes a Help option, press this button Category or a to see help information for that menu.
Page 25: Using The Menus
Using the Menus UMBER UTTONS Tip: You can quickly change channels by using the Number buttons on the When watching a program or with the Program Guide open, use these remote. Just enter buttons to enter a channel number to change to that channel. the numbers for the channel you •...
Page 26 Chapter 3 Using the System Display the Browse Banner. LOSING THE ENUS To close a menu and return to watching a program, press the remote control TV View button, or the remote control Cancel button. Note: If you do not do anything in a menu for several minutes, the menu closes.
Page 27 Using the Menus ISTS OF HOICES IN THE ENUS When you make a choice in a list, the receiver does not apply the change until you select the Save or OK option. If you do not want to save any changes, select the Cancel option to discard all the changes made in the menu.
Page 28: Using The Program Guide
Chapter 3 Using the System When you select a choice in a list, it looks like this: ANCELING A ROCEDURE To cancel a procedure, you must press the remote control Cancel or View TV button before you do the last step of the procedure. If this does not work, you must finish the procedure.
Page 29 Using the Program Guide Note: Your Program Guide will look like one of the two shown here. If the All Sub list is active, the Program Guide displays only the channels in your subscription. If another list is active, the Program Guide displays only the channels in that list.
Page 30 Chapter 3 Using the System ELECTING A ROGRAM IN THE ROGRAM UIDE 1. Use the number pad buttons to enter the desired channel number. The Program Guide displays a block of channels including the one that you just entered. 2. Use the Up/Down/Left/Right buttons to move the highlight to the desired program.
Page 31: Displaying Program Information
Displaying Program Information ISPLAYING ROGRAM NFORMATION SING THE ROGRAM ANNER The Program Banner provides information about the program you are watching. The receiver displays the Program Banner for a few seconds at the top of the TV screen every time you change the channel or press the remote control View button.
Page 32 Chapter 3 Using the System PENING THE ROWSE ANNER To open the Browse Banner, press the remote control Right arrow button. An example of an open Browse Banner is shown below. ISPLAYING NFORMATION ON THER ROGRAMS 1. Press the remote control Right arrow button to open the Browse Banner for the program that you are watching Note: Your Browse Banner may look a bit different than the one shown here.
Page 33: Using Themes
Using Themes LOSING THE ROWSE ANNER To close the Browse Banner, press the remote control Cancel button. The receiver stays tuned to the program you are watching. RDERING ROGRAMS 1. Highlight the desired pay per view program in the Program Guide and press the Select button.
Page 34: Using Favorite Lists
Chapter 3 Using the System 2. Highlight the desired program in the program list. Press the button to watch the program. Select Note: If the program you highlighted is on some time in the future, the receiver will open the Create An Event Timer menu. Note: If your receiver’s Favorite List menu shows the Adult Chan list, none of the Themes categories such as Movies, will show any adult events.
Page 35 Using Favorite Lists •When you first get the receiver, the four lists are named List 1, List 2, List 3, and List 4. The lists are empty until you add channels to them. AKING A AVORITE CTIVE If the Program Guide is open, press the Guide button to select the next Favorite Lists.
Page 36: Using Timers
Chapter 3 Using the System Note: You can use the number pad buttons to enter the channel number, or select the Page Up or Page Down option to move quickly through the list. 6. Press the Select button to add the highlighted channel to the Favorite Lists.
Page 37 Using Timers VENT IMER YPES Reminder Reminds you that a program is about to start. Auto-Tune Reminds you that a program is about to start; tunes the receiver to the program when it begins. VCR Reminds you that a program is about to start; tunes the receiver to the program when it begins;...
Page 38 Chapter 3 Using the System instead of having the option to stop the timer, you have the option to tune to the program. ETTING P AN UTOMATIC VENT IMER Tip: You may start any timer one minute early. But 1. Select a future program using the Browse Banner, Themes Menu if you set back-to- or the Program Guide.
Page 39 Using Timers 3. Select the Create option. The receiver displays the Create a Manual Event Timer menu. 4. Select a Timer Type option. 5. Select a Timer Frequency option. 6. Select a channel: Either: Highlight a channel using the Up or Down arrow button. Then, press the Select button.
Page 40 Chapter 3 Using the System 3. The receiver displays a menu that allows you to create an event timer. 4. If you want to start the timer one minute early, select the Start 1 min. early option. 5. Select the option.
Page 41 Using Timers 2. Select the Timers option. 3. The receiver displays the Event Timer Management menu. Tip: Remember that editing an automatic event timer converts the timer to a manual event timer. This is why the receiver Select the event timer that you want to edit. A check mark appears in the displays the Edit a box next to the event timer.
Page 42 Chapter 3 Using the System 10. Select the Timers option. The receiver displays the Event Timer Management menu. 11. Select an event timer that you want to delete. A check mark appears in the box next to the event timer. 12.
Page 43 Using Timers OCKS LACKED ROGRAMS VENT IMERS You must enter the receiver password before you can create an automatic event timer for a locked program, and you must order a pay per view program before you can create such a timer for it. You can create a manual event timer for a locked program without entering the password.
Page 44 Chapter 3 Using the System Note: The tables containing the code number you need to program your remote to control a VCR can be found in the instructions that came with the remote. Or: Highlight each digit of the VCR code, and then press the Up or Down arrow button until you reach the correct number and then press Select.
Page 45: Using Locks
Using Locks If you fail to do this, the receiver does not allow more tries for several minutes. • If you enter the correct password, you can access the locked item or open the Parental and System Locks menu. • If you exit a locked item or close the Parental and System Locks menu, you must enter the password again to access the item or open the menu again.
Page 46 Chapter 3 Using the System If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.
Page 47 Using Locks If the receiver is not already locked, you must lock it to put the locks you just created into effect. OCKING THE ECEIVER 1. Press the Menu button. 2. Select the Locks option. 3. Select the Lock System option. The receiver displays a message prompting you to enter a password.
Page 48 Chapter 3 Using the System To lock the receiver front panel buttons, do the following: 1. Press the Menu button. 2. Select the Locks option. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.
Page 49 Using Locks 1. Press the Menu button. 2. Select the Locks option. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.
Page 50 Chapter 3 Using the System 2. Select the Locks option. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.
Page 51: Resetting The Receiver
Resetting the Receiver HANGING THE ECEIVER ASSWORD 1. Press the Menu button. 2. Select the Locks option. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password.
Page 52: Changing Program Languages
Chapter 3 Using the System Note: Resetting the receiver discards all Favorite Lists except the All Chan and All Sub lists. Note: If you have set any locks on the receiver, and the receiver is locked, these locks will be kept. If the receiver is unlocked, any such locks will be lost.
Page 53: Control Other Devices With The Remote
Control Other Devices with the Remote 5. Either: Select the Save option to save your language choice. The receiver displays the System Setup menu. Or: Press the Cancel button to cancel any changes. The receiver displays a confirmation menu. At that menu: Either: Select the Yes option to discard any language changes.
Page 54 Chapter 3 Using the System 7. Turn the device back ON and try some other buttons to make sure they work. Sometimes, the Power button may work when other buttons do not. If the code works for other buttons, stop here. 8.
Page 55 Control Other Devices with the Remote Use the Up/Down arrow buttons to change channels on the TV. ECALL UTTON Press this button to return to the last channel you were watching. Press it again to switch between the last two channels that you watched. UMBER UTTONS Use these buttons to enter numbers in a menu, or to go directly to a new...
Page 56 Chapter 3 Using the System ELECT UTTON The Select button works as the Play button. Press this button to play or to resume playing a videotape. IGHT RROW UTTONS • The Up arrow button works as the Stop button. Press this button to stop a videotape.
Page 57 Control Other Devices with the Remote UTTON Press this button to turn off the sound. Press it again to restore the sound. OLUME UTTON Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume. ELECT UTTON The Select button works as the Enter button for the cable box.
Page 58 Chapter 3 Using the System AUX M UTTON To use the remote to operate a tuner or amplifier, you must first set up the remote to control the device, then you must press the AUX mode button to set the remote to AUX mode. The AUX mode button’s backlight turns ON to show that the remote is set to AUX mode.
Page 59 Control Other Devices with the Remote 5. Press the blank Power button. 6. Press the up or down arrow button to set the remote to the next code. The up arrow button scans ahead and the down arrow button scans back.
Page 60: Testing The System
Chapter 3 Using the System Here’s what to do 1. Press and hold the mode button for the device, for about three seconds. When all the other mode buttons light up, let go of the mode button. 2. Press the Pound (#) button twice. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes.
Page 61: Chapter 4 - Installation Instructions
DISH 500 A NSTALLING A NTENNA Whether you are installing a DishPro or Legacy system, you will need to first assemble the satellite dish, mount it, and point it in the general direction of a satellite. To do this, follow these instructions:...
Page 62: Mounting The Dish
Chapter 4 Installation Instructions Do the following to get these angles: 1. Connect the TV Set Out port on the receiver’s back panel to the television’s RF Tuner Input using a coaxial cable. Make sure that the TV is tuned to the same channel as the Channel 3/4 Switch on the receiver’s back panel (for example, if this switch is at “3,”...
Page 63 Mounting the Dish these angles. With a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky from your location. Make sure nothing blocks the line of sight to the satellites. 2.
Page 64: Installing A Dishpro Dish 500 System
SYSTEM The following instructions are for installing a DishPro receiver in a system with a DishPro Twin LNBF. If you are installing a multi-dish system, you will need to follow these instructions and then the ones that begin on page 67. If you are installing a DISH 500 with Legacy LNBFs (with no DishPro logo), go to Installing a DISH 500 Legacy System beginning on page 75.
Page 65 2. Attach the Y-bracket, using the Y-bracket screw. 3. Connect the RG-6 cable from the DISHPro Satellite In connection on the back of the receiver directly to port 1 of the DISHPro Twin LNBF, as shown below. lPage 63...
Page 66 Device line, you will see the word “Twin” twice. In the LNBF line, you should ““Twin-1.” This indicates that your receiver has confirmed the connection with Port 1 on your DishPro Twin LNBF is working. If your Installation Summary screen matches this, you can go directly to step #10.
Page 67 • If “Twin-2” is in the LNBF line, your receiver is connected to Port 2 of the DishPro Twin LNBF. Disconnect the cable and reconnect it to Port 1 of the LNBF, and then select Retest to run Check Switch again.
Page 68 Chapter 4 Installation Instructions If you cannot find the signal, turn the dish back to the first Note: azimuth angle. Then, loosen both elevation bolts just enough so you can tilt the dish. Tilt the dish up by two degrees, and then tighten both bolts.
Page 69 DishPro logo) together with Legacy switches and LNBFs (those without the DishPro logo).You must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work.
Page 70 Azimuth:___________ Elevation:___________ 4. Mount the dish following the mounting instructions that came with it. 5. Connect an RG-6 cable from the TV Set Out port on the DishPro receiver’s back panel directly to the single DishPro LNBF on the DISH 300. Make sure there are no multi-dish switches between the LNBF and the DishPro receiver (refer to the wiring diagrams that begin on page 84 for detailed cabling instructions).
Page 71 Refer to the DishPro wiring diagrams for examples of installation summary screens. 12. Select OK to exit this menu, and then Cancel to exit the Point Dish/Signal screen. Now, turn the page to see alternate DishPro wiring diagrams. lPage 69...
Page 72: Dishpro Wiring Diagrams
Chapter 4 Installation Instructions IRING IAGRAMS DISH 500, O LNBF, ECEIVERS This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information. When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 73 DishPro Wiring Diagrams DISH 500, O LNBF, F ABLES WITCH ECEIVERS This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information.
Page 74 DishPro34 Switches for eight DishPro Receivers Three DishPro34 Switches for twelve DishPro Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below. Page 72...
Page 75 DishPro Wiring Diagrams LNBF ISHES HREE INGLE UTPUT HREE DP34 S ABLES WITCH ULTIPLE ECEIVERS This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System...
Page 76 This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information A DishPro Twin LNBF could be substituted...
Page 77: Installing A Legacy Dish 500 System
NSTALLING A EGACY YSTEM If the LNBFs in your system do not have the DishPro logo, you are installing a Legacy system. Important: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy switches and LNBFS (those without the DishPro logo).
Page 78 Chapter 4 Installation Instructions the 119 side and the “110” cables are threaded through the “110” as shown. 110 West 119 West 110 West 119 West 119 West 3. Attach the Y-bracket using the Y-bracket screw. Connect the cables to the LNBFs.
Page 79 Installing a Legacy DISH 500 System If you cannot find the signal, turn the dish back to the original Note: azimuth setting. Then, loosen both elevation bolts just enough to be able to tilt the dish. Tilt the dish up by two degrees, and then tighten both bolts. Now, try turning the dish back and forth again.
Page 80 YSTEM WITH A : If you are installing a Legacy (non-Dishpro) LNBF (that does Note not have a DishPro logo), you can have as much as 100 feet of cable between the satellite dish’s LNBF connectors and the receiver, so Page 78...
Page 81 2. Attach the Y-bracket, using the Y-bracket screw. 3. Connect the RG-6 cable from the Satellite In connection on the back of the receiver directly to the DISHPro Twin LNBF, as shown below. Be sure there are no multi-dish switches between the LNBF and the receiver.
Page 82 Chapter 4 Installation Instructions should be displayed (see example below). If not, open the Main Menu and press 6-1-1 on the remote. Select the 119 West option if it is not already selected. 7. Turn the dish back and forth very slowly, until the signal strength bar turns green.This shows that you have found the signal.
Page 83 Installing a Legacy Multiple Dish System If the answer is no, you will need to repoint your dish following the preceding steps until the mounting and positioning is complete and you do have the “locked” indication. 10. Once the software upgrade is complete, you will see a message that your receiver’s memory is being upgraded.
Page 84 Chapter 4 Installation Instructions 2. On the Point Dish and Signal Strength menu, use the Up/Down/ Left/Right arrow buttons to move the highlight to the field Satellite and choose the satellite at which you would like to aim, for example 61.5. 3.
Page 85 Installing a Legacy Multiple Dish System all the bolts in the dish assembly so that the dish cannot be moved. 10.Mark the final locations on the mast and mounting bracket with a permanent marker. This assists you later if you have to realign the dish because of movement due to wind or weather.
Page 86: Alternate Legacy Wiring Diagrams
Chapter 4 Installation Instructions LTERNATE EGACY IRING IAGRAMS DISH 500, T LNBF SW44 M UTPUT S AND ULTI WITCH ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.
Page 87 Alternate Legacy Wiring Diagrams DISH 500, O LNBF, F ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures. When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 88 Chapter 4 Installation Instructions LNBF SW64 M ISHES HREE UTPUT ULTI WITCH ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.
Page 89 Alternate Legacy Wiring Diagrams LNBF, T SW21 ISHES ECEIVERS ULTI WITCHES ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.
Page 90 Chapter 4 Installation Instructions LNBF SW44 S ISHES HREE UTPUT WITCH SW21 S WITCHES ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.
Page 91 Alternate Legacy Wiring Diagrams LNBF, O LNBF, O SW64 ISHES UTPUT ULTI WITCH ECEIVERS This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.
Page 92: Grounding The System
Chapter 4 Installation Instructions ROUNDING THE YSTEM After you have installed either the DishPro or Legacy system, you must ground the system, and then connect each receiver to a telephone line, following these instructions. NSTALLING THE ROUND LOCK A properly grounded multi-dish switch can take the place of a ground block.
Page 93 Do not use a longer cable between the satellite dish and the LNBF than is specified in the DishPro or Legacy system installation instructions. In the case of a Legacy system, you may have to install a line amplifier to boost the satellite signal.
Page 94 Chapter 4 Installation Instructions ONNECTING ECEIVER TO A ELEPHONE You must keep each receiver connected to an active telephone line. Otherwise, you may not be able to order pay per view programs. Run a telephone cable with a standard RJ-11 connector from each receiver’s back panel Phone Jack to an active telephone connection.
Page 95 Grounding the System a) Enter the first digit in the top box. b) Move the highlight to the bottom box. c) Enter the second digit in the bottom box. 6. Move the highlight to the option. Press the button to save the Save Select settings.
Page 96 Chapter 4 Installation Instructions Notes Page 94...
Page 97: Chapter 5 - Reference
Chapter 5 Reference ROUBLE HOOTING ABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.
Page 98 Viewers in specific areas are Remember that the program providers specify which programs prohibited from watching certain are “blacked out” for which viewers, not DISH Network programs. For example, viewers who live close 011, 012 to a particular football stadium may...
Page 99 Trouble-Shooting Tables You may have just plugged in the Wait a few minutes to see if the message is removed. Make sure that receiver, and it is acquiring the all required cables are in place, and check that all cable connections satellite signal.
Page 100 Chapter 5 Reference You may have set up the receiver It is very important for the receiver to get the latest operating to accept a transmission (a software, “download”) of the latest operating so let the receiver do so. The “download” may take several minutes. software via the satellite signal.
Page 101 Trouble-Shooting Tables EARING ROGRAM What Is Possible Reason What to Do Happening The receiver front panel You may have muted the sound, or Check the volume level on the TV or audio device. Turn off the Power light is on and set the volume so low that you mute or turn up the volume, as required.
Page 102 Chapter 5 Reference SING THE ENUS What Is Possible Reason What to Do Happening You were using a menu, The receiver has a time-out feature Start over again. and it suddenly closed. that closes any menu after several minutes of no activity. This will discard any changes you have made, but otherwise does no harm to the receiver.
Page 103 Trouble-Shooting Tables HANGING HANNELS What Is Possible Reason What to Do Happening You enter a desired You may have made a mistake Carefully retry entering the channel number you want. Press the remote control Recall button to return to the previous channel number.
Page 104 The receiver cannot connect Maybe the receiver is connected to a Install a DSL filter between the receiver and the telephone wall jack. to the DISH Network. DSL (Digital Subscriber Line) phone line. You pick up the telephone to The receiver was calling the Customer Hang up, and then pick up the telephone again to get a dial tone.
Page 105 Trouble-Shooting Tables Your computer or facsimile The receiver was calling the Customer Resend the FAX or modem transmission. (FAX) machine tries to send Service Center to send pay per view a FAX or modem information. When the receiver found transmission, but fails. that the telephone was busy, it automatically disconnected.
Page 106 Chapter 5 Reference You set up a VCR Event You may not have turned the VCR Make sure the VCR is turned ON, with a tape inserted on which you Timer, but the VCR does not ON, inserted a tape, or rewound the want to record, that the tape is rewound, and that the write-protect tab record the program you tape.
Page 107: Device Codes
EVICE ODES Codes These tables contain the manufacturer Contec/Cony 541, 655, 657, 661, codes for programming the remote to 662, 726 control your TV, a VCR, DVD player, or Craig 536, 541, 657, 661, audio amplifier. Every attempt has been 662, 666, 667, 694 made to include all codes.
Page 108 Chapter 5 Reference Codes Codes Goldstar 505, 523, 526, 545, 563, 566, 590, 595, 546, 566, 573, 652, 667, 631, 635, 645, 653, 654, 655, 656, 646, 650, 654, 659, 658, 659, 660, 664, 668, 683, 691, 701, 665, 670, 671, 693, 730, 747 Magnasonic 573, 659, 660, 669,...
Page 109 Codes Codes Optonica 521, 605, 607 Sampo 506, 519, 652, 654, 658, 663, 664, 665, Orion 698, 730, 746 Osaki Samsung 505, 506, 516, 523, Panasonic 508, 509, 512, 566, 526, 566, 573, 612, 644, 651, 662, 663, 627, 647, 652, 653, 668, 672, 673, 676, 654, 655, 656, 658, 685, 689, 698, 700,...
Page 110 Chapter 5 Reference Codes CODES Techwood 523, 573, 652, 654, Bush 660, 676 Calix Teknika 504, 505, 512, 516, Canon 554, 678, 679 523, 524, 525, 526, Capehart 534, 536, 541, 573, 644, 652, 653, 654, 655, 657, 658, 661, Citizen 534, 591, 592, 594, 662, 664, 665, 666,...
Page 111 CODES CODES Panasonic 523, 554, 598, 614, 628, 633, 678, 679, JC Penney 554, 581, 591, 592, 685, 747 594, 595, 600, 674, 675, 676, 678, 679, Pentax 592, 595, 677, 680, 680, 681, 685, 686 683, 686 Jensen 595, 680, 682 Pentex Research 561, 562, 563, 581,...
Page 112 Chapter 5 Reference DVD P LAYER ODES CODES Programming in AUX mode : In most Sony 500, 501, 502, 504 cases use these codes to program in VCR mode; however, if programming in AUX Sylvania 554, 556, 567, 588, mode, press 1 before entering the VCR code. 678, 679 DVD Players Codes...
Page 113 DVD Players Codes Tuner/ Codes Amplifier Samsung 651, 652, 667, 668, 691, 740, Marantz 651, 740, 742, Sansui 725, 754 Sanyo 643, 726 Nakamichi 671, 748, 750 Sharp 669, 727, 746 716, 739 Sherwood Onkyo 642, 660, 662, Sony 617, 644, 645, 670, 671, 729, Optimus 648, 664, 734,...
Page 114 Chapter 5 Reference TV/DVD C OMBO ODES Programming for combination equipment : Program the remote control in TV mode and then in VCR (or AUX - press 1 before entering the DVD code) mode. TV/DVD Codes Codes Aiwa Broksonic Konka Panasonic Sansui Toshiba...
Page 115: Installing A Receiver Into An Existing System
Both types of receivers can be installed in Dish antenna systems with either DishPro LNBFs and switches (with the DishPro logo) or Legacy LNBFs and switches (without the DishPro logo). The first step is to identify whether your new receiver is DishPro or Legacy. Then: •...
Page 116: Appendix A
ECEIVER INTO AN EXISTING LNBF SYSTEM WITH Your DishPro satellite receiver has an advanced satellite tuner. While it is completely compatible with DishPro LNBFs and switches, its software may need to be upgraded via satellite for it to fully function as designed and provide all the many benefits of DishPro technology.
Page 117 Installing a DishPro Receiver into an existing system with DishPro LNBFs 7. Press Cancel on the remote to exit the Point Dish/Signal screen. 8. An screen will open. Attention This screen asks if the mounting and positioning of your dish is complete with a “Locked”...
Page 118: Installing A Dishpro Or Legacy Receiver In An Existing System With Legacy Dual Lnbfs
Appendix A and the message “Satellite reception verified.” If not, you will need to check all your cables and connections, and then run Check Switch again. NSTALLING A RO OR EGACY ECEIVER IN AN LNBF XISTING YSTEM WITH EGACY Note: Use RG-6 cable for all receiver to switch or LNBF connections, and make sure there is less than 100 feet of cable between the receiver and the dish.
Page 119: Limited Warranty
Appendix B IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.
Page 120: Appendix B
Appendix B EGAL IMITATIONS REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM.
Page 121: Residential Customer Agreement
USTOMER GREEMENT Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a day, any day of the year, by any of the...
Page 122 Services and, in addition to all other applicable fees, you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network receiver on your account.
Page 123 DISH Network. If a change affects you, we will provide you notice of such change and its effective date. In the event that we delete, rearrange or change any programming,...
Page 124 All payments for Services must be made directly by you to us. For example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf.
Page 125 PVR/DVR Products and, upon notice to you, introduce or change fees for the use of PVR/DVR Product features. DISH Network will notify you of any change that is within its reasonable control. Unless otherwise specified in the terms...
Page 126 (i) such Equipment, except for the satellite antenna, shall at all times remain the sole and exclusive property of DISH Network and we will have the right, in our sole discretion, to provide or replace leased Equipment with new or reconditioned...
Page 127 Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any consumer reporting agency. Please include the specific item of dispute and why you believe the information reported is in error in any such notice.
Page 128 G. Remedies Cumulative. It is agreed that the rights and remedies provided under the terms and conditions of this Agreement to DISH Network in case of default or breach by you of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach by you at law, in equity, under contract or otherwise (all of which are expressly reserved).
Page 129 Page 127...
Page 130 Appendix B Notes Page 128...
Page 131: Index
Index Alternate Legacy Wiring Diagrams 84 Audio Changing Program Languages 50 Automatic Event Timer 3Olm4 Back Panel, Receiver 10 Banner, Browse 29 Banner, Program 29 Blacked-Out Program 41 Browse Banner 15 Changing Channels Using the Browse Banner 45 Displaying Information on Other Programs 30 Opening the Browse Banner 30 Using the Browse Banner 29 Buttons...
Page 132 Index DISH 500 Antenna - How to Install 59 DishPro 500 System - How to Install 59, 62 DishPro DISH 500 System - How to Install 62 DishPro Wiring Diagrams 70 Displaying Program Information 29 Using the Browse Banner 29...
Page 133 Selecting a Menu Option 24 System Setup Menu 14 Theme Categories (Themes) Menu 13 Time-Out Feature 24 Using the Menus 23 Multiple DishPro System - How to Install 67 On-Screen Messages 96 Opening the Menus 23 Opening the Program Guide 27 Options, Menu 24...
Page 134 Index Parental and System Locks Menu (Locks Menu) 14 Opening the Menu When You Have Locked the Receiver 42 Pay Per View Programs Locking Pay Per View Programs 46 Personal Identification Number (PIN) 49 PIN (Personal Identification Number) 49 Power Light 9 Problems and Solutions Tables 95 Using the Remote Control 98 Program Banner...
Page 135 Index Selecting a Program in the Program Guide 28 Service, Customer 95 Setting and Using Security Locks Locks, Blacked-Out Programs, and Event Timers 41 Setting Up the Receiver and VCR to Use a VCR Event Time 41 Setting up the Remote to Control Other Devices 51 Signal Quality, Satellite 7 Smart Card Access Door 9 Solar Interference 7...
Page 136 Selecting a Choice in a Menu List 25 Selecting a Menu Option 24 Using the Program Guide 26 Using the Remote Control 98 VCR Event Timers 40 Warranty 119 Wiring Diagrams - Alternate Legacy 84 Wiring Diagrams - DishPro 70 Page 134...
Page 137 Index Notes Page 135...
Page 138 Index Notes Page 136...
Page 139 Write the following information in the spaces below. You may need to provide this info if you call the Customer Service Center. To get the Conditional Access Numbers, open the Important System Information menu (see Ordering Your Programming on page 6). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

Dish Network DishPro User Manual

Important Safety Instructions

Chapter 1 - Introduction

Chapter 2 - the Parts of the System

Chapter 3 - Using the System

Chapter 4 - Installation Instructions

Chapter 5 - Reference

Appendix A

Appendix B

Index

Quick Links

Related Manuals for Dish Network DishPro

Summary of Contents for Dish Network DishPro

Table of Contents