Polycom VSX 7000 Administrator's Manual page 103

Symptom
Cannot access the system
from the VSX web interface.
System does not allow
management via the VSX
web interface.
© Polycom, Inc.
Cause
DHCP Client is ON and no DHCP
server is available.
The LAN cable is not connected.
Bad LAN cable.
There is a firewall between your PC
and your system.
Your PC is on a different subnet and
there is a router between you and your
system.
Wrong password.
Too many managers are logged into
the system.
Chapter 6 - Diagnostics and General Troubleshooting
Solution
Contact your network administrator.
Connect the LAN cable to the LAN port on
the rear of the system.
Check the lights on the back of the
system. There should be a steady green
light indicating a connection to the LAN,
and a flashing orange light indicating LAN
traffic.
Consult your network administrator.
Change your PC or system subnet mask
and IP address so that they are both on
the same LAN or subnet.
Enter the correct user name and
password. Note: The default user name is
admin, and the default password is the
unit's serial number.
Only five system managers are allowed at
any one time. To log everyone out, restart
your system.
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