Polycom VSX 7000 Administrator's Manual page 7
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Also See for VSX 7000:
- Product reference manual (17 pages) ,
- Integrator's reference manual (418 pages) ,
- Administrator's manual (248 pages)
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Chapter 6 - Diagnostics and General Troubleshooting
Sending a Message ................................................................................................................................... 88
System Screens Quick Reference ........................................................................................................... 88
Diagnostic Screens ................................................................................................................................... 89
System Status Tools .......................................................................................................................... 90
The System Status screen ......................................................................................................... 90
The Call Summary screen ........................................................................................................ 90
Call Statistics Tools ........................................................................................................................... 91
The Call Status screen ............................................................................................................... 91
The Call Statistics screens ......................................................................................................... 91
Network Tools ................................................................................................................................... 92
The Near End Loop test ............................................................................................................ 92
The PING Screen ....................................................................................................................... 92
Video Tool ......................................................................................................................................... 93
Audio Tools ....................................................................................................................................... 93
The Speaker Test screen ........................................................................................................... 93
The Audio Meter screen ........................................................................................................... 94
The Reset System Screen ................................................................................................................. 95
General Troubleshooting ........................................................................................................................ 96
Critical Problems .............................................................................................................................. 96
Severe Problems ................................................................................................................................ 98
Minor Issues .................................................................................................................................... 101
Normal System Behaviors ............................................................................................................. 104
How to Contact Technical Support ..................................................................................................... 105
By Telephone ............................................................................................................................ 105
By Internet ................................................................................................................................ 105
Graphics Displays ...................................................................................................................................... 1
Multipoint Dialing Speed Information ................................................................................................... 2
Cable Descriptions ..................................................................................................................................... 2
Cable Drawings .......................................................................................................................................... 4
Q.850 Cause Codes .................................................................................................................................... 8
© Polycom, Inc.
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Table of Contents
Troubleshooting
