Mobotix Q25M Manual
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Mobotix Q25M Manual

Ultra-compact and weatherproof 5mp dome camera
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Q25M Camera Manual
Allround Easy. Allround Secure.
Elegant, ultra-compact and weatherproof 5MP dome camera. Its 360° allround view allows moni-
toring and recording an entire room, while the panorama image and image analysis tools of the
Q25M Hemispheric provide an unparalleled range of application scenarios.
HiRes Video Innovations
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost efficient.
MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com

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  • Page 1 Q25M Hemispheric provide an unparalleled range of application scenarios. HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient. MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com...
  • Page 2 For more information, visit www.mobotix.com > Seminars. Copyright Information All rights reserved. MOBOTIX , the MX logo, MxControlCenter , MxEasy and MxPEG are trademarks of MOBOTIX AG registered in the European Union, the U.S.A., and other countries. Microsoft , Windows and Windows Server are registered trademarks of Microsoft Corporation.
  • Page 3 1.4.15 MX-GPS-Box 1.4.16 MX-232-IO-Box 1.4.17 ExtIO Expansion Module 1.4.18 Mx2wire+ Media Converter 1.4.19 Other Accessories MOBOTIX Software 1.5.1 Integrated Camera Software (Firmware) 1.5.2 MxControlCenter 1.5.3 MxEasy 1.5.4 MOBOTIX App © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 4: Table Of Contents

    Network And Power Connection 2.9.1 Notes on Cable Lengths and Power Supply 2.9.2 Connecting the Q25M to the Network Using a Patch Cable 2.9.3 Power Supply Using a Switch 2.9.4 Power Supply When Connected Directly to a Computer 2.9.5 Power Supply with Power-Over-Ethernet Products ©...
  • Page 5 3.4.3 Activating MicroSD Card Recording 3.4.4 Accessing Data on the MicroSD Card 3.4.5 Deactivating Card Recording 3.4.6 Using a MicroSD Card in a Different MOBOTIX Camera 3.4.7 Limitations on Warranty When Using Flash Storage Media Configuration in the Browser 3.5.1 Overview 3.5.2 General Browser Settings...
  • Page 6 MOBOTIX products. § Depending on national laws and the installation location of the Q25M, the recording of video and sound data may be subject to special documentation or it may be prohibited.
  • Page 7 1 W! Never touch the lens: Due to the high performance of the Q25M, the area of the image sensor can get quite hot, especially when the ambient temperature is also high. This does not affect the proper functioning of the camera in any way. For this reason, the product must not be installed within the reach of persons without the dome.
  • Page 8 If you have any questions, our support and international sales staff are available at intl-support@mobotix.com from Monday to Friday, 8 am to 6 pm (German time). We would like to thank you for your trust and wish you all the best with your new MOBOTIX camera Q25M Hemispheric! ©...
  • Page 9 /156 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 10: Product Overview

    This makes it hard to comprehend the overall setting. The new panorama function of the Q25M delivers a widescreen image of a high-resolution 180° allround view. High image quality is achieved through the use of a five-megapixel sensor and the new hemispheric lens.
  • Page 11 Q25M Hemispheric Panorama Focus – One Camera, Three Views (Wall-Mounted) Maximum room overview while simultaneously viewing detail in a single image: the Q25M is capable of providing two more views at the same time with the 180° panorama, allow- ing you to focus on two scenes in parallel ("Panorama Focus" display mode).
  • Page 12 The overview image provided by a single Q25M, which may be tailored in a number of ways according to specific user require- ments, not only reduces the number of required cameras, but also minimizes the system costs by reducing the wiring complexity, emergency power requirements and number of recording devices required.
  • Page 13 Q25M Hemispheric Surround View (Quad View), Based on the Correct Full Image The Q25M “Surround” display mode replaces (when ceiling mounted) four cameras, and shows four directions simultaneously on the monitor in a quad view. The preset North position can be moved to any direction in the image; the camera generates the other three directions (East, South, West) automatically and stores them as separate views.
  • Page 14 Low Light Conditions – No Problem The maximum resolution of the color and black&white image sensors is 5 megapixels. The higher light sensitivity of the new color image sensors now allow using MOBOTIX color cameras around the clock even when the illumination is low.
  • Page 15 Q25M Hemispheric Virtual PTZ (vPTZ) – No Motor Required The Q25M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated Q25M camera software. The image from the hemispheric camera can be enlarged using e.g. the mouse wheel, a joystick or a software- controlled PTZ panel, and you can "move"...
  • Page 16 "visible" portion of the image; the rest is lost and cannot be examined later on. For this reason, MOBOTIX has added the new full image recording feature to the Q25M. This will not store the currently viewed image that reflects the pan/tilt position and the zoom setting chosen by the user, but the full sensor image - without vPTZ settings or image correction.
  • Page 17 While other camera systems must transport the full QXGA image over the network for further processing, a MOBOTIX camera will only transmit the desired image sections. This means that a Q25M panorama image will only require a small part of the usual data and Corrected image after bandwidth.
  • Page 18 Some application scenarios benefit from a surveillance camera that is present, but without attracting attention. The low-key, elegant appearance of the camera, especially when installed with the In-Ceiling set, makes the Q25M an optimum solution where discreet design and an inconspicuous look are important. Hotels and restaurants present an ideal example, but installations in public buildings, waiting rooms and showrooms are also highly suitable.
  • Page 19 Set with stainless steel ring (elevator) Model Versions The Q25M is available in Secure and Basic models, which come with different features. Both models can also be ordered with an L25 Super Wide-Angle lens with a horizontal image angle of 82°.
  • Page 20 /156 Q25M Camera Manual: Product Overview Q25M with 10° On-Wall Set Q25M with In-Ceiling Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 21: Hemispheric Technology

    Featuring one (S14M) or two hemispheric L12 lenses (S14D), offers all the image views known from MOBOTIX‘ other hemispheric cameras, including Panorama , Panorama Focus , Double Panorama , Full Image , Normal and Surround . What‘s new on the S14D is that the selected view can be displayed as a dual image that combines both sensor modules.
  • Page 22 Traditional optical PTZ cameras can only record what is being viewed live. The virtual PTZ feature from MOBOTIX allows users to pan to other areas at a later stage in the recording because the entire room can be recorded as a hemispheric image.
  • Page 23 This is a superb overview for the user – provided by a single sensor module. Original full image © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 24: Advantages And New Features

    The more light-sensitive an image sensor is, the better the image quality, especially when the ambient light level is low, such as at dusk and in heavy rainfall. The Q25M offers the best MOBOTIX image quality that is currently available thanks to the light sensitivity provided by the five-megapixel color sensor that is four times higher than that of the previously used 3.1-megapixel color sensor and the new MxLEO exposure control.
  • Page 25 Q25M Hemispheric Black&White Image Sensor with Five Megapixels You can now order the Q25M with a five-megapixel night sensor that can deliver black and white images with up to QXGA resolution. This results in larger images than those delivered by the previous 1.3-megapixel sensor with a perceptibly higher degree of details.

  • Page 26: Decentralized Video System

    The Q25M is equipped with a shock detector as standard (for all IT and Secure models). For example, if the camera receives a blow to the housing, it can simultaneously take a video of the offender, trigger a sound alarm and notify the security company by a SIP call.
  • Page 27 /156 Q25M Hemispheric The decentralized MOBOTIX video solutions are superior to traditional systems in all major aspects. They are also considerably cheaper to operate since they require • Fewer cameras due to the more accurate detail of panorama images with mega-...

  • Page 28: Green Ip Video

    Due to the special product and system properties, the decision to install MOBOTIX video systems is also a decision for Green IP Video: low power consump- tion and environmental friendly because of long life expectancy and minimal amount of materials involved.
  • Page 29 /156 Q25M Hemispheric Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 30: Technical Specifications

    1.2.1 Lens Options MOBOTIX Q25M cameras come with a standard L12 fisheye lens with a 180° horizontal image angle. The camera is also available with an L25 Super Wide-Angle lens with a horizontal image angle of 82°. The integrated virtual PTZ features of the camera software or MxControlCenter/MxEasy properly correct the lens distortion that is specific to each of the lenses.
  • Page 31 Another benefit is that you can easily set a 35 mm camera (analog or digital) to the same focal length as the MOBOTIX lens (Lxx) to obtain the same field of vision. This approach greatly facilitates lens selection.
  • Page 32 CIF images with 4 GB MicroSD DVR – 250,000 VGA images with 4 GB MicroSD DVR – 125,000 MEGA images with 4 GB MicroSD DVR – 40,000 QXGA images with 4 GB MicroSD DVR – 20,000 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 33 Video Motion detector – • MxAnalytics – – MxActivitySensor – • Free-of-charge Video Management Software download from www.mobotix.com MxEasy, MxCC • • or App Store MOBOTIX App • • © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 34: Technical Data

    Software (included) MxEasy video management software, MxControlCenter control center software, MOBOTIX App for iOS devices with iOS 5.0 and higher Image processing Backlight compensation, automatic white balance, Functionality depends on image distortion correction, panorama correction,...
  • Page 35 450 g/1 lb (including lens) Delivered parts Housing (high-resistance composite, PBT), white, mounting parts, Allen wrench, 50 cm patch cable, manual, software, 4 GB MicroSD card (only Secure models, pre-installed) © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 36: Delivered Parts And Dimensions

    Stainless steel wood screws with hex head 4.5x60 mm 1.14 Stainless steel Allen screws M4x16 mm 1.15 Stainless steel washers Ø 4.3 mm 1.16 Cable retainer with bayonet catch (patch cable, MiniUSB) © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 37 /156 Delivered Parts and Dimensions Camera Housing and Connectors The MOBOTIX Q25M consists of the camera housing (motherboard and lens), the outer shell and the mounting ring. Connections • NET (Ethernet network incl. PoE power supply) • MiniUSB (e.g. for ExtIO) •...
  • Page 38 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 39: Mounting Kits And Mounts

    On-Wall set housing Stainless steel Allen screws M4x35 mm Stainless steel washers Ø 4.3 mm Foam rubber washers Lock screws with counter nuts Cable fitting with counter nut and O-ring cord © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 40 Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). The maximum torque for all screws is 1 to 1.2 Nm. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 41 The In-Ceiling Set must be ordered separately from the MOBOTIX camera. Item Quantity Part Name Ceiling mounting ring incl. 4 flat headed screws Decoration ring Wrench for In-Ceiling mount Clamps © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 42 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 43 Stainless steel cover 2 mm stainless steel Spacers for Vandalism set Security screws M4x16 mm Two-hole driver bit for security screws Polycarbonate dome incl. washer Lens wrench ø 160 mm/6.3 in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 44 /156 Q25M Camera Manual: Product Overview Available Variants of Vandalism Set: Stainless steel, polished Stainless steel, matt © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 45 Stainless steel washers Ø 6.4 mm Stainless steel wood screws with hex head 6x50 mm Wall sealing Stainless steel Allen screws M4x16 mm Stainless steel washers Ø 4.3 mm Bottom plate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 46 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 47 Stainless steel lock nuts M6 Stainless steel straps Cable fitting with counter nut and O-ring cord Wood screws 6x80mm incl. screw anchors and washers Width: 218 mm/8.58 in Depth: 92 mm/3.62 in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 48: Available Accessories

    Alternative design featuring matt stain- The matt vandalism protection housing is less steel housing. As above incl. lens made from stainless protector and security screws. steel 1.5 mm strong © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 49: In-Ceiling Set

    The set also includes an Allen wrench as well as a Torx screw with dowel and the corresponding Torx wrench for installing as alternative wall mount for testing. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 50: Miniusb Cable To Miniusb (Angled/Straight)

    Order no.: MX-CBL-MU-EN-EN-PG-05/2/5 (angled/angled) The MOBOTIX ExtIO can be connected directly to the Q25M with this cable, which is up to five meters long. 1.4.10 MiniUSB Cable to USB-A Socket Order no.: MX-CBL-MU-EN-AB-05/2/5 USB-based storage media (for example, USB hard drives) can be connected directly to the Q25M with this cable, which is up to five meters long.

  • Page 51: Npa-Poe-Set

    The NPA-PoE-Set connects and remotely supplies a Q25M with power via an Ethernet cable up to 100 m in length. The blue adapter can also be connected to mobile voltage sources from 12 to 57 V DC by means of an additionally available battery cable.

  • Page 52: Mx-Gps-Box

    D-Sub 15-HD connector. The MX-232-IO-Box (protection class IP65, –30 to +60°C/–22 to +140°F) can be attached to all MOBOTIX cameras with an MxBus or USB interface. The maximum length of the MxBus wiring (0.8 mm diameter wires) is 50 m/55 yd. If the MiniUSB connector is used, the maximum cable length is 5 m/16 ft.

  • Page 53: Mx2Wire+ Media Converter

    1.4.19 Other Accessories Since the range of accessories for the MOBOTIX system keeps growing, you should visit the MOBOTIX website www.mobotix.com in the Products > Accessories section to see the entire list of available accessories.

  • Page 54: Mobotix Software

    MxControlCenter, MxEasy remote stations and MOBOTIX App. The Q25M models therefore also feature a variety of functions that are integrated in the firmware: from motion detection and long-term storage right through to alarm notification via video IP telephony. The virtual PTZ functions allow you to continuously zoom into or out of a MOBOTIX camera image using either the mouse wheel or a joystick.

  • Page 55: Mxcontrolcenter

    The state-of-the-art software, specifically tailored to support high-resolution MOBOTIX network cameras, provides a user-friendly user interface and camera image display, convenient video search functions, effective alarm handling, automatic camera integra- tion, video storage on file servers as well as useful configuration and update wizards.

  • Page 56: Mxeasy

    MOBOTIX cameras. The clear design allows you to manage up to 16 cameras, and the application can show up to four cameras at the same time.

  • Page 57: Mobotix App

    MOBOTIX Software 1.5.4 MOBOTIX App Premium solution: There for you whenever and wherever you need it, the MOBOTIX App serves as the perfect remote mobile station that uses intelligent detailed solutions to increase security and convenience for users on a daily basis. The controls are optimized for use with...

  • Page 58: Installation

    Q25M Camera Manual: Installation INSTALLATION The Q25M is primarily designed for installation on walls or ceilings. The supplied L12 180° lens captures the entire room, practically from wall to wall and from floor to the ceiling. See Section 2.2, «Mounting the Camera Without Accessories» and the following sections for information on the different installation options;...

  • Page 59: Wall-Mounted

    2.1.1 Wall-Mounted To make optimal use of the high-resolution 180° panorama functionality of the Q25M, the camera must be mounted on an internal or external wall. The entire hemisphere of the room directly in front of the camera is then effectively monitored, from the wall on the left of the camera to the wall on the right.
  • Page 60 Hint: The Q25M should always be installed on a wall such that the arrow on the camera housing marked OBEN / TOP points towards the ceiling of the room. © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
  • Page 61 However, due to elevation of the rear casing of the camera caused by connections and holders, a wall outlet should be installed prior to camera installation (see drilling template Q25M). This provides perfect protection to the cabling, ensuring that it cannot be seen or damaged from outside.

  • Page 62: Ceiling-Mounted

    Q25M. increases: 1 very good, 2 good, 3 satisfactory Outdoors, the Q25M is usually mounted on a building wall, corner or pole instead of the ceiling. For this situation, we recommend the use of the practical wall mount from the range of accessory products (see Section 2.6 ) or an extension.
  • Page 63 Bearing this in mind, it is advisable to install the Q25M in rectangular room ceilings so that the arrow marked OBEN / TOP points towards one of the longer walls of the room as shown in the figure.
  • Page 64 Installation on Building Corners with the For the installation on building corners, Corner and Pole Mount the Corner and Pole This is a special method of Q25M installation, Mount and a Wall Mount will be needed offering substantial advantages for the outdoor surveillance of buildings.

  • Page 65: Mounting Options

    In-Ceiling Installation (MX-OPT-IC) The In-Ceiling Set allows the Q25M camera to be installed in suspended Discreet in-ceiling installation; decorative ceilings, for example. This type of installation provides optimum pro-...
  • Page 66 Stand/Wall Mount. Note: The print on the camera back is legible. Installation hint: The print on the camera back is legible. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 67 The Stand/Wall Mount has been only designed used for testing purposes. Make sure that you replace this mount by a proper wall mount before bringing the system into service. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 68: Network Connection And Power Supply, Ups

    Power Over Ethernet (PoE Conforming to IEEE 802.3af) The Q25M sup- All Q25M models are supplied with power using the PoE standard. The Network Power ports the Power over Adapter (MX-NPA-PoE-Set) may be used for smaller installations. For larger installations, Ethernet standard it is worth investing in a PoE capable supply device available on the market.

  • Page 69: Preparing The Camera Connections, Mx-Overvoltage-Protection-Box

    3.5 watts is very low. This, in turn, means that you can centralize the UPS-protected power supply by injecting power into the Ethernet cables (max. 100  m). This kind of protected power supply can be used either with MOBOTIX PoE products (MX-NPA-PoE + Universal Power Supply) or with PoE-compliant switches according to IEEE 802.3af.

  • Page 70: Wiring, Fire Prevention, Lightning And Surge Protection

    When installing the wiring inside or outside of buildings, make sure you always adhere to the relevant regulations on wiring, fire prevention and protection against lightning. MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur.
  • Page 71 Preparing the Installation Lightning and Surge Protection In order to avoid damage to MOBOTIX cameras from overvoltages, you should always install the MX-Overvoltage-Protection-Box. This competitively priced and weatherproof network connector provides reliable protection against overvoltages of up to 4 kV; the box is easily installed in the Outdoor Wall Mount, for example (see Section 1.4.13, «MX-Overvoltage-...

  • Page 72: Mounting The Camera Without Accessories

    To guarantee maximum coverage of the room by the camera, the Q25M should be positioned on the wall or ceiling as close to the middle of the room as possible.
  • Page 73 • Scissors to cut out the template • Pen to mark the drill holes • Materials and any tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Wall outlet and tools to install the outlet in the wall/ceiling (keyhole saw) •...

  • Page 74: Procedure

    5. Connect the cable: Connect the on-site network cable to the camera patch cable using a standard connector. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 75 1 to 1.2 for all screws is Only use the factory pre-installed network cable supplied with the MOBOTIX camera. Always ensure that the cable retainer with bayonet catch is closed properly around the network cable. All openings at the back of the camera housing except the pres- sure equalization element need to be sealed properly with the rubber plugs.
  • Page 76 The cable can now be pulled out of the camera. Open the cable retainer by rotating the bayonet catch to the marked position Bayonet catch open © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 77 (opening points to the right). Rotate the bayonet catch clockwise to the "filled circle" symbol (see image). The cable is now properly retained. Close the cable retainer by rotating the bayonet catch to the marked position Bayonet catch closed © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 78: Mounting The Camera With The On-Wall Set

    It is not possible to install the on-wall set directly above an on-wall or flush-mounted outlet. Installation using the 10° On-Wall Set is often the right choice if a Q25M is to be used as a panorama camera installed at a greater than usual height (3 m or higher). Tilting the lens in the direction of the center of activity in the room maximizes image quality.
  • Page 79 Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). The maximum torque for all screws is 1 to 1.2 Nm. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 80 • Scissors to cut out the template • Pen to mark the drill holes • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Soft cotton cloth to clean the front of the lens ©...

  • Page 81: Procedure

    3. Mount the On-Wall Set: Mount the On-Wall Set (with- out the camera) at the intended position using e.g. the wood screws (included with Q25M camera, Pos. 1.13). Make sure the OBEN / TOP arrow points in the correct direction.
  • Page 82 Section 3.1 and the following sections. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 83: Mounting The Camera With The In-Ceiling Set

    For these reasons, the Q25M installed with the In-Ceiling Set is the preferred option for most indoor spaces frequented by customers or the general public (e.g. hotels, restaurants, banks, retail stores, public buildings, etc.).
  • Page 84 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 85 • Pen to mark the hole positions • Two blue In-Ceiling wrenches from the In-Ceiling Set • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Soft cotton cloth to clean the front of the lens ©...

  • Page 86: Procedure

    In-Ceiling mounting ring. 6. Connect the cable: Connect the on-site network cable to the camera network cable using a standard connector. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 87 Section 3.1 and the following sections. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 88: Installing The Vandalism Set

    Installing the Vandalism Set 2.5.1 Mounting Instructions The Vandalism Set serves to provide additional security and protection for Q25M cameras. It may be installed with little effort and at low cost. This set is recommended for use under particularly demanding conditions (such as prisons, trouble areas, train stations, etc.). The set consists of a robust stainless steel cover for the camera housing (matt or polished) and an impact-resistant dome cover made of reinforced plastic.

  • Page 89: Procedure

    Installing the Vandalism Set 2.5.2 Procedure In order to install the Vandalism Set, replace the white plastic outer shell of the Q25M, including the Allen screws, with the stainless steel cover, the security screws and the four spacers of the Vandalism set.
  • Page 90 Stainless steel cover must be positioned correctly to line up with the LED openings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 91: Installing The Wall Mount

    Maximum width x height of the outlet: 88 mm x 80 mm. • Only use the Q25M factory installed patch cable (50 cm cable length) or a MOBOTIX cable of different length available from the range of accessories.
  • Page 92 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 93 • Scissors to cut out the template • Pen to mark the hole positions • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Clean and soft cotton cloth ©...

  • Page 94: Procedure

    Mount. Pay attention to the direction of the camera (OBEN / TOP arrow pointing in the direction of the lon- ger wall for ceiling installation in rectangular rooms). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 95 Section 3.1 and the following sections. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 96: Installing The Corner And Pole Mount

    It is used in combination with the Wall Mount described in Section 2.6 , in the case that a Q25M is to be installed on a pole or building corner. The Wall Mount required for complete installation must be ordered separately.
  • Page 97 The following additional tools are required for installation as a pole mount: • Screwdriver • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. The following additional tools are required for installation of the corner mount: •...

  • Page 98: Mounting To A Pole

    80 cm! • Tighten the stainless steel straps on the Pole Mount with a screwdriver. If necessary, the ends of the straps can be cut off. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 99: Mounting To A Wall Or Building Corner

    • Next, install the Wall Mount on the Corner and Pole Mount (see next section). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 100: Mounting The Wall Mount To The Corner And Pole Mount

    M6 nuts included with the Corner and Pole Mount and attach the Wall Mount to the Corner and Pole Mount. • Then continue with the remaining work steps described in Section 2.6.2 ! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 101: Replacing The Microsd Card

    Gently push on the MicroSD card in the card slot of the camera. The card will be released from the slot and can then be removed from the camera. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 102: Inserting A Microsd Card

    6. If you have inserted a new MicroSD card, it must first be formatted as described in Section 3.4, «MicroSD Card Recording» . © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 103: Network And Power Connection

    • If you are using IEEE 802.3af or IEEE 802.3at (PoE+) Power-over-Ethernet network components to supply power to MOBOTIX cameras, make sure, if possible, that these components do not have a fan. Since the power consumption of MOBOTIX cameras is very low compared to other products, the reliability of the entire system is increased, thus extending the life of these components.

  • Page 104: Power Supply Using A Switch

    Products  > Accessories  > Interface Boxes section on www.mobotix.com. When using a standard network outlet (only for indoor installations), insert the MOBOTIX patch cable of the Q25M directly into the network outlet. If additional cables are required inside the housing, they must be connected as described in Section 2.9.6, «Connecting a USB Cable»...

  • Page 105: Power Supply When Connected Directly To A Computer

    The switch/router must support the PoE standards IEEE 802.3af or IEEE 802.3at. IP addresses in the PoE/PoE+ switch/ diagram are shown LAN/www router only as an example (10.8.0.11/255.0.0.0) Camera (10.8.0.99) © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 106: Connecting A Usb Cable

    2. Remove bayonet catch and USB plug: Turn the bayonet catch to the left (red arrow in figure), take it off and remove the blue USB plug. 3. Connect USB cable: Push the MOBOTIX cable with the angled MiniUSB plug into the connector (red circle in figure).

  • Page 107: Connecting A Two-Wire Mxbus Cable

    /156 Network And Power Connection 2.9.7 Connecting a Two-Wire MxBus Cable You can use such a cable to connect additional MOBOTIX modules (e.g., the MX-GPS-Box or the MX-232-IO-Box) to the Q25M. Note that you can attach two MxBus cables (each having...

  • Page 108: Variable Poe

    4. Next, restart the camera: Disconnect the camera from the power supply. Then reconnect it, for example, by disconnecting and then reconnect- ing the Ethernet cable at the PoE switch. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 109: Camera Startup Sequence

    (using a browser, MxControlCenter, MxEasy, MOBOTIX App, etc.). Note During the startup sequence of the camera, the LEDs will always light up, even if they have been deactivated in Admin Menu > LED Setup. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 110: Operating The Camera

    (for example, 10.8.0.99). However, local computer networks usually have IP addresses in the 172 or 192 ranges. In order to access a MOBOTIX camera via the network, the camera needs to obtain an IP address in the same address range. You can set up the network parameters of the MOBOTIX camera using one of the following methods: Manually, using MxCC and MxEasy or by DHCP.

  • Page 111: Manually Using A Computer In The 10.X.x.x Ip Address Range

    – The computer or the network needs to operate in the 10.x.x.x IP address range or need to be able to access such a network. – The setup does not work automatically. – You need to know the relevant network parameters. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 112: Automatically Using Mxcontrolcenter Or Mxeasy

    MxControlCenter or MxEasy (see Section 3.2.3 and Section 3.2.4 ). You can also use one of these applications to automatically configure the network parameters of MOBOTIX cameras that are not operating on the same IP address range as the computer. MxControlCenter software (free download from www.mobotix.com)

  • Page 113: Automatically Using Dhcp

    – The camera needs to be physically accessible as you need to press a key on the camera housing to boot it using DHCP. – Requires a running DHCP server on the network. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 114: First Images And The Most Important Settings

    Q25M Camera Manual: Operating the Camera First Images and the Most Important Settings Once the MOBOTIX camera has been connected to the network, you need to set up the camera’s network interface accordingly. This step involves setting up and checking the network parameters of the camera.
  • Page 115 2. Set Up the Target Network Parameters of the MOBOTIX Camera: 1. Open a web browser on the computer and enter the default IP address of the MOBOTIX camera in the address bar of the browser (for example, 10.8.0.99). Pressing Enter displays the user interface of the MOBOTIX camera (see also Section 3.2.2, «First...

  • Page 116: First Images And The Most Important Settings In The Browser

    3.2.2 First Images and the Most Important Settings in the Browser Once the MOBOTIX camera has been connected to the power supply and to the network, you can access the user interface with the live camera image in the web browser. Internet Explorer, Firefox, Safari or any other graphical browser with activated JavaScript is suitable.
  • Page 117 For more information on camera screens, see Section «Camera Screens In The Browser» Guest screen: in the Camera Software Manual Part 2 or the online help of the camera’s user interface. http://<camera IP>/ cgi-bin/guestimage.html © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 118: First Images And Network Parameter Configuration In Mxcontrolcenter

    Installation Download the setup file from the MOBOTIX website to install the latest version. The latest versions are available at www.mobotix.com in the Support > Software Downloads > MxControlCenter section. To install MxControlCenter, simply double-click on the setup file and follow the instructions.
  • Page 119 The Add Video Sources dialog box appears and the application automatically searches for MOBOTIX cameras in the local network when you launch the program for the first time. Select Video Source > Add from the menu to perform a camera search at a later time.
  • Page 120 For more information, see «Creating a New Layout» further down. Reconfiguring Cameras in a Different Subnet If one or more MOBOTIX cameras are displayed with the status Different subnet (for example, cameras with a factory IP address), MxControlCenter automatically offers to configure the network settings of these cameras.
  • Page 121 MxControlCenter. • Camera: Here, you can enter the known IP address or DNS name of a MOBOTIX camera or a third-party IP camera if it was not found by the automatic search feature.
  • Page 122 If you select the second option, the video sources you selected are simply integrated in the MxCC system where you can use them to generate a layout at a later time. Click on OK to confirm. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 123: First Images And Network Parameter Configuration In Mxeasy

    When you start MxEasy for the first time on a computer, the MxEasy Assistant automatically begins to search for MOBOTIX cameras and displays all cameras found in a list. The camera list will be updated automatically as soon as new MOBOTIX cameras are con- nected to, or removed from the network.
  • Page 124 *Bonjour: automatic recognition of network but also MOBOTIX cameras located in other subnets (the Invalid Network status). In such a services in IP networks case, you would not be able to establish any connection to cameras in a different network or subnet (without going into much further detail regarding TCP/IP network configurations).
  • Page 125 MxEasy Assistant until the main window appears. If one of the integrated cameras includes a Q25M , the MxEasy Assistant opens an addi- tional page where you can specify the mounting positions ( Ceiling, Wall, Floor ) and display modes ( Panorama, Surround, etc.

  • Page 126: Starting The Camera With The Factory Ip Address

    As opposed to resetting the camera using Admin Menu > Reset configuration to factory defaults, the user information will not be reset if the camera is booted using the factory IP address. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 127: Starting The Camera With An Automatic Ip Address (Dhcp)

    3.2.6 Starting the Camera with an Automatic IP Address (DHCP) If your network has a DHCP server, you can start the MOBOTIX camera with DHCP support. The camera automatically obtains an IP address from the DHCP server and announces the new network data.

  • Page 128: Virtual Ptz And Full Image Recording

    Operation Using the Mouse and Scroll Wheel The vPTZ function of the Q25M can be controlled in the browser using the mouse. This position becomes the new image center by clicking on any position on the image displayed on the monitor. The image moves accordingly and the image distortion is automatically corrected.
  • Page 129 PTZ Features» , the MxControlCenter manual, Section 2.4.6, «Using the vPTZ Features» and Section 3.1.4, «The “PTZ Controls” Section In The Sidebar Panel» ). Current versions of all manuals can be downloaded anytime from the MOBOTIX website www.mobotix.com under Support > Manuals).

  • Page 130: Full Image Recording

    Full image recording off: The event that triggered a video motion (VideoMotion VM) window may not be in the recorded sequences while the window was not displayed at the time. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 131 Activate/Deactivate Full Image Recording in the Browser To configure this feature, open the Setup Menu > Event Control > Recording dialog box and activate or deactivate the Full Image Recording option. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 132: Special Q25M Configuration In The Browser

    Q25M is first installed. A corresponding adjustment of the image setting is strongly recommended if the on-wall set is mounted with an inclination of 10 degrees (available as a Q25M accessory).
  • Page 133 These tilted lines are primarily caused if the camera or sensor module is tilted (for example, due to mounting with 15° wedges) or if the image tilt is modified. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 134 6. Click on the lock icon again to close it (lock clasp is down). The panorama image setting is then locked until the camera is next restarted. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 135 Virtual PTZ and Full Image Recording Caution To permanently save the standard image setting defined for the Q25M, go to the Store Complete Configuration option in the Manage Settings Quick Control. The settings will then remain in effect, even after rebooting.
  • Page 136 Ceiling-Mounted: Set North (User-Defined North Direction) Once the Q25M has been mounted on a ceiling, you need to specify its North direction. This is not the ”true” direction of North but rather the main line of sight or the focus of the lens.
  • Page 137 In the next step, you can set these views as the standard view for the camera live image. North East Caution: No OnScreen Control is available in ”Double Panorama” mode West South © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
  • Page 138 For each of the subviews ( North , East , etc.), the OnScreen Control on the side can be used to adapt it (open lock, click on subview, adapt view, click on next subview, adapt view and close lock again). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 139: Microsd Card Recording

    Admin Menu > Camera Status dialog box. Conservative Memory Usage Thanks to MOBOTIX MxFFS File System MxFFS formatting of the MicroSD card means that MOBOTIX camera software will use the flash device as evenly as possible, thus allowing for the maximum possible number of write/delete cycles.
  • Page 140 SD card (Admin Menu > Error Notification Function.). The MicroSD card can then be replaced to ensure that any existing data is not lost. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 141: Formatting The Microsd Card

    MxFFS-formatted). The following steps are necessary to format a storage device (Admin / Flash Device Menu > Storage on External File Server / Flash Device): 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Click Format in the SD Memory Card line.

  • Page 142: Activating Microsd Card Recording

    Storage on External File Server / Flash Device 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Make sure that the MicroSD card is formatted in MxFFS format. 3. Activate the SD Flash Card option.

  • Page 143: Accessing Data On The Microsd Card

    • In MxControlCenter: Play back the recorded video sequences with audio by accessing the MicroSD card in the MOBOTIX camera via the camera or with a direct access to the MicroSD card via a card reader connected to the computer. Access the card by setting the MicroSD card’s drive/volume as a directory in MxControlCenter.

  • Page 144: Using A Microsd Card In A Different Mobotix Camera

    This is limited to 4 MB of lost data per incident due to MxFFS formatting. 3.4.6 Using a MicroSD Card in a Different MOBOTIX Camera A MicroSD card containing recorded video data from a MOBOTIX camera can be inserted into any MicroSD card-enabled MOBOTIXMOBOTIX camera. Once a MicroSD card record- ing has been activated (requires a reboot), the ”new”...

  • Page 145: Configuration In The Browser

    HTTP commands using programs and scripts of the embedded software. The settings are stored in the camera’s flash memory. This section contains an overview of the basic browser settings of the MOBOTIX camera as well as further configuration options. Detailed information on the software functions is provided in the camera’s online help.
  • Page 146 MOBOTIX camera. The camera can use either NTP time servers or Time Protocol servers. For more information on this topic, refer to the online help for the specific dialog boxes.

  • Page 147: General Browser Settings

    (Image Programs Quick Control). • Set the resolution of the live image: By default, all MOBOTIX cameras are factory- set to an image resolution of 640 x 480 pixels. You can select the desired resolution using the Resolution Quick Control.
  • Page 148 Action Group Overview dialog box. • Activate shock detector: The Q25M is also equipped with a shock detector as stan- dard (for all IT and Secure models). If, for example, the camera’s housing receives a blow, it automatically registers it and sends a notification via a network message or telephone call.

  • Page 149: Additional Notes

    Additional Notes 3.6.1 Weatherproofness The MOBOTIX Q25M-Secure is has been certified according to protection class IP65 (absolutely dustproof and resistant against water jets) and can also be wall-mounted outdoors using the corresponding wall mount. The MOBOTIX Q25M-Basic has been certified according to protection class IP54.

  • Page 150: Resetting The Camera To Factory Settings

    Text and logos can be also deactivated or and the MOBOTIX logo at the top of the image. Once the camera arming has been acti- individually configured vated, the text at the bottom of the live image (event, action, messaging and recording symbols) will also appear.

  • Page 151: Browser

    All users of MOBOTIX products are therefore required to familiarize themselves with all valid regula- tions and comply with these laws. MOBOTIX AG is not liable for any illegal use of its products.

  • Page 152: Online Help In The Browser

    1 W! used, Never touch the lens: Due to the high performance of the Q25M, the area of the image sensor can get quite hot, especially when the ambient temperature is also high. This does not affect the proper functioning of the camera in any way.

  • Page 153: Declaration Of Conformity

    Electrical and electronic products contain many reusable materials. For this reason, we would ask that you dispose of MOBOTIX products at the end of their service life in accor- dance with all legal requirements and regulations (or deposit these products at a munic- ipal collection center).
  • Page 154 /156 Q25M Camera Manual Notes Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...

  • Page 155: Manufacturer

    /156 /156 Manufacturer To demonstrate our confi dence in the quality of our products, MOBOTIX cameras have been used to capture all images that appear in this manual. Manufacturer MOBOTIX AG Kaiserstrasse 67722 Langmeil Germany Phone: +49 6302 9816-103 Fax: +49 6302 9816-190 www.mobotix.com...
  • Page 156 Q25M Hemispheric provide an unparalleled range of application scenarios. HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient. MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com...

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