Mobotix Q24M User Manual

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Page 1 > Support > Manuals HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient. MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com...
Page 2 2.3 m in a bank High-resolution 180° Panorama MOBOTIX Seminars MOBOTIX offers inexpensive seminars that include workshops and practical exer- cises. For more information, visit www.mobotix.com > Seminars. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 3: Table Of Contents
2.2.2 Camera Housing And Connectors 2.2.3 Q24M: Dimensions Without Mounting Options Available Q24M Accessories - Overview Mounting The Camera Without Accessories 2.4.1 Mounting Instructions 2.4.2 Required Tools 2.4.3 Procedure © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 4 Operating The Camera Manual and Automatic Operation – Overview 3.1.1 Manually Using A Computer In The 10.x.x.x IP Address Range 3.1.2 Automatically Using MxControlCenter Or MxEasy 3.1.3 Automatically Using DHCP © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 5 3.4.2 Formatting The MicroSD Card 3.4.3 Activate Recording 3.4.4 Accessing Camera Data 3.4.5 Deactivating The Card Memory 3.4.6 Using A MicroSD Card In A Different MOBOTIX Camera 3.4.7 Limitations On Warranty When Using Flash Storage Media Configuration In The Browser 3.5.1 Overview 3.5.2 General Browser Settings...
Page 6: Contents
All users of MOBOTIX products are therefore required to familiarize themselves with all valid regulations and comply with these laws. MOBOTIX AG is not liable for any illegal use of MOBOTIX products.
Page 7 ( Support > Manuals ). All rights reserved. MOBOTIX ™, MxControlCenter® and MxEasy® are internationally protected trademarks of MOBOTIX AG. Microsoft , Windows and Windows Server are registered trademarks of Microsoft Corporation. Apple , the Apple logo, Macintosh , OS X , Bonjour , the Bonjour logo and the Bonjour symbol are trademarks of Apple...
Page 8: Foreword
If you have any questions, our support and international sales staffs are available under intl-support@mobotix.com from Monday to Friday, 8 a.m. to 6 p.m (German time). We would like to thank you for your trust and wish you all the best with your new MOBOTIX camera! ©...
Page 9 /164 Q24M with 10° On-Wall mount Q24M with In-Ceiling mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 10: The Mobotix Concept
MOBOTIX video systems have been in operation on every continent for years. Technology Leader Of Network Cameras In a short time, MOBOTIX has gained the second place in Europe and the fourth place worldwide in terms of market share. MOBOTIX has been solely producing megapixel cameras for years and, in this area, ranks as global market leader in high-resolution video systems with a market share of over 60%.
Page 11 The PC now serves purely for viewing, not for analysis or recording. As a result, MOBOTIX cameras can record in response to an event even without the PC being switched on and digitally store the videos with sound.
Page 12: Innovative Hemispheric Technology
Hemispheric cameras are without mechanical moving parts and require low maintenance. In addition, they are silent when Q24M with In-Ceiling mount panning and focusing on a specific image area. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 13 Traditional optical PTZ cameras can only record what is being viewed live. The virtual PTZ Integrated MicroSD card feature from MOBOTIX allows users to pan to other areas at a later stage in the recording (max. 64 GB) because the entire room can be recorded as a hemispheric image.
Page 14: Mobotix Hemispheric Technology
This makes it hard to comprehend the overall setting. The new panorama function of the Q24M delivers a widescreen image of a high-resolution 180° allround view. High image quality is achieved through the use of a 3.1 megapixel sensor and the new hemispheric lens.
Page 15 Virtual PTZ is available for each of the four views. Together with the 180° panorama the Q24M can deliver two more views simultaneously, making it possible to see the overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).
Page 16: Superior Storage Solution
Central PC is a bottleneck and a risk for the entire system MOBOTIX Stores HiRes Cost Efficiently MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly effective method - through the camera itself. High-resolution video with lip synchronized sound is saved either remotely over the network or locally on flash memory devices (com- mercial SD or CF cards, USB memory).
Page 17 • Ring buffer: Old images can be overwritten automatically or deleted after a speci- fied time MOBOTIX Stores Data Reliably MOBOTIX’ own flash file system (MxFFS) prevents unauthorized persons from reading or transferring the internally stored data, even if the card is stolen. MOBOTIX Only Saves What Is Necessary...
Page 18: Added Security Value
SSL when they are transferred over the network. Notification Of Failure MOBOTIX cameras will automatically report any impairment or failure. This ensures maxi- mum reliability and readiness for use. Subsequent Searches Events rarely confine themselves to just one spot.
Page 19 /164 Sound Increases The Chance Of Detection In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and record lip-synchronous sound. They are therefore an even greater help in analyzing a situation and easing clarification. In addition, the video system can be used for bidirectional communication via a loudspeaker/microphone.
Page 20: Cost Benefits And Technical Advantages
(WLAN). Intelligent Cameras Reduce The Number Of Storage Devices The decentralized MOBOTIX concept enables the user to save around 10 times the standard number of cameras using just one storage device. Event-Controlled Image Format Minimizes Storage Costs Automatic image adjustment (frame rate, size) in the case of movement, noises or sensor action reduces bandwidth and storage requirements.
Page 21 Day & Night Maintenance-Free MOBOTIX dual cameras with two sensors and digital switching between day and night modes operate reliably with no mechanical components in all lighting conditions. Simultaneous Recording, Event Search And Live Viewing Live video for multiple users, simultaneous recording and event search possible in seconds from anywhere in the world via a network connection.
Page 22: Introduction
This makes it hard to comprehend the overall setting. The new panorama function of the Q24M delivers a widescreen image of a high-resolution 180° allround view. High image quality is achieved through the use of a 3.1 megapixel sensor and the new hemispheric lens.
Page 23 Q24M Overview Panorama Focus – One Camera, Three Views (Wall-Mounted) Maximum room overview while simultaneously viewing detail in a single image: the Q24M is capable of providing two more views at the same time with the 180° panorama, allow- ing you to focus on two scenes in parallel ("Panorama Focus" display mode).
Page 24 The overview image provided by a single Q24M, which may be tailored in a number of ways according to specific user require- ments, not only reduces the number of required cameras, but also minimizes the system costs by reducing the wiring complexity, emergency power requirements and number of recording devices required.
Page 25 Each of the four views features a software-controlled pan/tilt/zoom function (virtual PTZ), allowing it to be customized as necessary. In order to reduce user workload, the Q24M can store in addition to the North, East, South and West standard views, a total of 256 user-defined camera views vPTZ &...
Page 26 Q24M Camera Manual: Introduction Virtual PTZ (vPTZ) – No Motor Required The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated Q24M camera software. The image from the hemispheric camera can be enlarged using e.g.
Page 27 Integrated vPTZ func- tions allow "analysis" of not have been recorded by a regular PTZ camera; the full image recording of the Q24M the complete saved full allows to determine for example, the exact time at which the people entered the image image at a later point area recorded by the camera.
Page 28 MOBOTIX camera will only transmit the desired image sections. This means that a Q24M panorama image will only require a small part of the usual data and bandwidth. Data from up to six times as many MOBOTIX cameras may be transported over the same network compared to “standard”...
Page 29 Q24M models feature the highest operating temperature range from -30°C to +60°C (-22°F to +140°F). Both Q24M models (BASIC & SECURE) are absolutely dust proof to IP54, with the SECURE model being resistant against water jets (IP65) also. Since the cameras neither fog up nor require heating, power can be supplied all-year round via the network cabling using standard PoE products.
Page 30 Set with stainless steel ring (elevator) Model Versions The Q24M is available in Secure and Basic models, which come with different features. Both models can also be ordered with an L22 Super Wide-Angle lens with a horizontal image angle of 90°.
Page 31: Q24M Next Generation Hemispheric Technology
Only About 4 Watt Power Consumption Despite the use of a more powerful processor, the power consumption of the Q24M is maintained at the extremely low level of only about 4 watts. © MOBOTIX AG • Security-Vision-Systems • Made in Germany...
Page 32: General Mobotix Camera Functions
Q24M Camera Manual: Introduction General MOBOTIX Camera Functions Like all other MOBOTIX cameras, the Q24M models include a range of (software) func- tions, such as video motion detection, long-term recording, alarm messaging and video IP telephony, to name but a few. Unlike in camera systems from other manufacturers, buying and installing additional software on the computer is unnecessary.
Page 33 Long-Term Storage On File Servers Included MOBOTIX cameras have an integrated long-term storage system for Linux, Windows and Mac OS X computers. Every camera manages its own ring buffer storage on the shared folder. Thanks to this decentralized approach, 30 live cameras can store images of up to 30 frames per second each, including audio, on a single computer.
Page 34 The cameras can use network/wireless, GSM/GPRS/UMTS (3G) or Internet connections for this purpose. Integrated Power-over-Ethernet Power is supplied as Power over Ethernet via the network cabling using the MOBOTIX NPA- No heating required - PoE is no problem PoE-Set or from a PoE compatible switch (both according to the IEEE 802.3af PoE Standard).
Page 35 Instead of using a web browser, you can also download the free-of-charge MxControlCenter Management of sev- eral hundred cameras from www.mobotix.com, which allows fast display of up to 30 MOBOTIX cameras on one on one standard PC monitor. In addition, MxControlCenter can process incoming alarms with sound from the cameras and allows comfortable search and evaluation of alarm video clips (including audio).
Page 36 A Linux version will be available soon. Diverse Installation Options Not only can MOBOTIX cameras be installed under almost all weather and temperature conditions, they also offer suitable installation materials from a wide range of accessories for any conceivable application scenario.
Page 37 SSL-protected transmission of the video sequences and the data (using SSL encryption and X.509 certificates). Free Software Updates (www.mobotix.com) MOBOTIX provides software updates free-of-charge at regular intervals that improve Free-of-charge soft- ware updates from and expand the camera’s functionalities. Chapter 6, Software Update , in the Software www.mobotix.com...
Page 38: Lens Options, Hardware And Software Features
Q24M Camera Manual: Introduction Lens Options, Hardware And Software Features MOBOTIX Q24M cameras come with a standard L11 fisheye lens with a 180° horizontal image angle. The camera is also available with an L22 Super Wide-Angle lens with a horizontal image angle of 90°. The integrated virtual PTZ features of the camera software or MxControlCenter/MxEasy properly correct the lens distortion that is specific to each of the lenses.
Page 39 Another benefit is that you can easily set any average 35 mm camera (analog or digital) to the same focal length as the MOBOTIX lens (L xx ) to obtain the same image angle. This approach greatly facilitates lens selection.
Page 40 External audio (Line-In/Out) Signal input pins Signal outputs Concealed cabling Q24M Software Features Digital zoom (continuous) with panning Panorama and surround views Additional storable views Full image recording © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 41 Image Sensor Color Color Color & B/W Color & B/W Standard lens for software version M12 lens included if requested by customer Audio support (Microphone/Speaker) -/L** -/L** M/L** M/L** © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 42: Installation
Q24M Camera Manual: Installation INSTALLATION The Q24M is primarily designed for installation on walls or ceilings. The supplied L11 180° lens captures the entire room, practically from wall to wall and from floor to the ceiling. See sections 2.4 and above. for the different installation options; drilling templates can be found at the end of the manual.
Page 43: Wall-Mounted
2.1.1 Wall-Mounted To make optimal use of the high-resolution 180° panorama functionality of the Q24M, the camera must be mounted on an internal or external wall. The entire hemisphere of the room directly in front of the camera is then effectively monitored, from the wall on the left of the camera to the wall on the right.
Page 44 Mounting in the middle of the wall Hint: The Q24M should always be installed on a wall such that the arrow on the camera The OBEN / TOP label is only visible when the housing marked OBEN / TOP points towards the ceiling of the room.
Page 45 However, due to elevation of the rear casing of the camera caused by connections and holders, a wall outlet should be installed prior to camera installation (see drilling template Q24M). This provides perfect protection to the cabling, ensuring that it cannot be seen or damaged from outside.
Page 46: Ceiling-Mounted
Q24M. increases: 1 very good, 2 good, 3 satisfactory Outdoors, the Q24M is usually mounted on a building wall, corner or pole instead of the ceiling. For this situation, we recommend the use of the practical wall mount from the range of accessory products (section 2.8) or an extension.
Page 47 Bearing this in mind, it is advisable to install the Q24M in rectangular room ceilings so that the arrow marked OBEN / TOP points towards one of the longer walls of the room as shown in the figure.
Page 48 Mount (MX-D22-OPT-WH). Installation On Building Corners With The Corner And Pole Mount For the installation on building corners, This is a special method of Q24M installation, offering the Corner and Pole substantial advantages for the outdoor surveillance Mount and a Wall Mount will be needed of buildings.
Page 49: Mounting Options
In-Ceiling Installation (MX-OPT-IC) The In-Ceiling Set allows the Q24M camera to be installed in suspended Discreet in-ceiling installation; decorative ceilings, for example. This type of installation provides optimum pro-...
Page 50: Network Connection And Power Supply, Ups
Q24M Camera Manual: Installation 2.1.4 Network Connection And Power Supply, UPS Power over Ethernet (PoE Conforming To IEEE 802.3af) All Q24M models are supplied with power using the PoE standard. The Network Power The Q24M sup- ports the Power over Adapter (MX-NPA-PoE-Set) may be used for smaller installations.
Page 51: Preparing The Camera Connections, Wall Outlets
4.5 W is very low. This in turn means that you can centralize the UPS-protected power supply by injecting power into the network cables (max. 100 m). This kind of protected power supply can be used either with MOBOTIX PoE products (MX-NPA-PoE + Universal Power Supply) or with PoE-compliant switches accord- ing to IEEE 802.3af.
Page 52: Wiring, Fire Prevention, Lightning And Surge Protection
When installing the wiring inside or outside of buildings, make sure you always adhere to the relevant regulations on wiring, fire prevention and protection against lightning.: MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur.
Page 53 More information is available at an institution such as the International Electrotechnical Commission (IEC, www.iec.ch) or at a manufacturer of protection devices against lightning and electrical surges, such as Dehn (www.dehn.de). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 54: Q24M Basic/Secure: Delivered Parts, Components, Dimensions
Stainless steel wood screws with hex head 4.5x60 mm 1.14 Stainless steel Allen screws M4x16 mm 1.15 Stainless steel washers Ø 4.3 mm 1.16 Cable retainer with bayonet catch (patch cable, MiniUSB) © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 55: Camera Housing And Connectors
/164 Q24M Basic/Secure: Delivered Parts, Components, Dimensions 2.2.2 Camera Housing And Connectors The MOBOTIX Q24M consists of the camera housing (motherboard and lens), the outer shell and the mounting ring. Connections • NET (Ethernet network incl. PoE power supply) • MiniUSB (e.g. for ExtIO) •...
Page 56: Q24M: Dimensions Without Mounting Options
Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 57: Available Q24M Accessories - Overview
Alternative design featuring matt stain- The matt vandalism protection housing is less steel housing. As above incl. lens made from stainless protector and security screws. steel 1.5 mm strong © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 58 MOBOTIX injecting the power supply for the MOBOTIX (DE, US, GB, AUS, JP) Q24M into the network cable. This makes it possible to use the network cable to both connect the camera and remotely supply power (up to 100 m). The MOBOTIX Network...
Page 59 /164 Available Q24M Accessories - Overview Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 60 2 input and 2 output contacts and 2 illuminated buttons. It is ideal for door communication, elevators, access control, etc. The ExtIO may be operated directly with the Q24M over a separately available MOBOTIX USB cable. The ExtIO can operate in two different modes: •...
Page 61 PoE signal is transmitted parallel to the network signal. The Mx2wire is delivered in a standard wall outlet frame available in different designs, but may also be used with the included on-wall outlet. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 62 The print on the camera back is legible. Installation hint: The print on the camera back is legible. © MOBOTIX AG • Security-Vision-Systems • Made in Germany © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com www.mobotix.com • sales@mobotix.com...
Page 63 The Stand/Wall Mount has been only designed used for testing purposes. Make sure that you replace this mount by a proper wall mount before bringing the system into service. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 64: Mounting The Camera Without Accessories
To guarantee maximum coverage of the room by the camera, the Q24M should be positioned on the wall or ceiling as close to the middle of the room as possible.
Page 65: Required Tools
• Scissors to cut out the template • Pen to mark the drill holes • Materials and any tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Wall outlet and tools to install the outlet in the wall/ceiling (keyhole saw) •...
Page 66: Procedure
5. Connect the cable: Connect the on-site network cable to the camera patch cable using a standard connector. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 67 1 to 1.2 for all screws is Only use the factory pre-installed network cable supplied with the MOBOTIX camera. Always ensure that the cable retainer with bayonet catch is closed properly around the network cable. All openings at the back of the camera housing except the pres- sure equalization element need to be sealed properly with the rubber plugs.
Page 68 The cable can now be pulled out of the camera. Open the cable retainer by rotating the bayonet catch to the marked position Bayonet catch open © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 69 (opening points to the right). Rotate the bayonet catch clockwise to the "filled circle" symbol (see image). The cable is now properly retained. Close the cable retainer by rotating the bayonet catch to the marked position Bayonet catch closed © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 70: Mounting The Camera With The On-Wall Set
It is not possible to install the on-wall set directly above an on-wall or flush-mounted outlet. Installation using the 10° On-Wall Set is often the right choice if a Q24M is to be used as a panorama camera installed at a greater than usual height (3 m or higher). Tilting the lens in the direction of the center of activity in the room maximizes image quality.
Page 71: On-Wall Set
On-Wall set housing Stainless steel Allen screws M4x35 mm Stainless steel washers Ø 4.3 mm Foam rubber washers Lock screws with counter nuts Cable fitting with counter nut and O-ring cord © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 72 Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). The maximum torque for all screws is 1 to 1.2 Nm. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 73 • Scissors to cut out the template • Pen to mark the drill holes • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Soft cotton cloth to clean the front of the lens ©...
Page 74: Procedure
3. Mount the On-Wall Set: Mount the On-Wall Set (with- out the camera) at the intended position using e.g. the wood screws (included with Q24M camera, Pos. 1.13). Make sure the OBEN / TOP arrow points in the correct direction.
Page 75 3.1 and above. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 76: Mounting The Camera With The In-Ceiling Set
For these reasons, the Q24M installed with the In-Ceiling Set is the preferred option for most indoor spaces frequented by customers or the general public (e.g. hotels, restaurants, banks, retail stores, public buildings, etc.).
Page 77: In-Ceiling Set0
The In-Ceiling set must be ordered separately from the camera Item Quantity Part Name Ceiling mounting ring incl. 4 flat headed screws Decoration ring Wrench for In-Ceiling mount Clamps © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 78 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 79 • Pen to mark the hole positions • Two blue In-Ceiling wrenches from the In-Ceiling Set • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Soft cotton cloth to clean the front of the lens ©...
Page 80: Procedure
In-Ceiling mounting ring. 6. Connect the cable: Connect the on-site network cable to the camera network cable using a standard connector. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 81 3.1 and above. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 82: Installing The Vandalism Set
Installing The Vandalism Set 2.7.1 Mounting Instructions The Vandalism Set serves to provide additional security and protection for Q24M cameras. It may be installed with little effort and at low cost. This set is recommended for use under particularly demanding conditions (such as prisons, trouble areas, train stations, etc.). The set consists of a robust stainless steel cover for the camera housing (matt or polished) and an impact-resistant dome cover made of reinforced plastic.
Page 83: Vandalism Set
Stainless steel cover 2 mm stainless steel Spacers for Vandalism set Security screws M4x16 mm Two-hole driver bit for security screws Polycarbonate dome incl. washer Lens wrench ø 160 mm/6.3 in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 84 /164 Q24M Camera Manual: Installation Available Variants Of The MOBOTIX Q24m Vandalism Set: Stainless steel, polished Stainless steel, matt © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 85 The Following Additional Tools Are Required For Installation: • Allen wrench for removing the standard outer shell (included in Q24M packaging) • Screwdriver with bit receptacle for the two-hole driver bit • Clean and soft cotton cloth ©...
Page 86: Procedure
Q24M Camera Manual: Installation 2.7.3 Procedure In order to install the Vandalism Set, replace the white plastic outer shell of the Q24M, including the Allen screws, with the stainless steel cover, the security screws and the four spacers of the Vandalism set.
Page 87 Stainless steel cover must be positioned correctly to line up with the LED openings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 88: Installing The Wall Mount
Maximum width x height of the outlet: 88 mm x 80 mm. • Only use the Q24M factory installed patch cable (50 cm cable length) or a MOBOTIX cable of different length available from the range of accessories.
Page 89: Wall Mount
Stainless steel washers Ø 6.4 mm Stainless steel wood screws with hex head 6x50 mm Wall sealing Stainless steel Allen screws M4x16 mm Stainless steel washers Ø 4.3 mm Bottom plate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 90 Find the folded drilling template at the end of the manual. Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file (enlarged or reduced). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 91 • Scissors to cut out the template • Pen to mark the hole positions • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. • Clean and soft cotton cloth ©...
Page 92: Procedure
Mount. Pay attention to the direction of the camera (OBEN / TOP arrow pointing in the direction of the lon- ger wall for ceiling installation in rectangular rooms). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 93 3.1 and above. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 94: Installing The Corner And Pole Mount
It is used in combination with the Wall Mount described in section 2.8, in the case that a Q24M is to be installed on a pole or building corner. The Wall Mount required for complete installation must be ordered separately.
Page 95: Corner And Pole Mount
Stainless steel lock nuts M6 Stainless steel straps Cable fitting with counter nut and O-ring cord Wood screws 6x80mm incl. screw anchors and washers Width: 218 mm/8.58 in Depth: 92 mm/3.62 in © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 96 The Following Additional Tools Are Required For Installation As A Pole Mount: • Screwdriver • Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable. The Following Additional Tools Are Required For Installation Of The Corner Mount: •...
Page 97: Mounting To A Pole
80 cm! • Tighten the stainless steel straps on the Pole Mount with a screwdriver. If necessary, the ends of the straps can be cut off. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 98: Mounting To A Wall Or Building Corner
• Then: Install the Wall Mount on the Corner and Pole Mount (section 2.9.5). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 99: Mounting The Wall Mount To The Corner And Pole Mount
M6 nuts included with the Corner and Pole Mount and attach the Wall Mount to the Corner and Pole Mount. • Then continue with the remaining work steps described in section 2.8.3! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 100: Replacing The Microsd Card
Gently push on the MicroSD card in the card slot of the camera. The card will be released from the slot and can then be removed from the camera. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 101: Inserting A Microsd Card
File Server / Flash Device. Once the camera has been rebooted, it automatically activates recording. 6. If you have inserted a new MicroSD card, it must first be formatted as described in section 3.4, MicroSD Card Recording. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 102: Network And Power Connection
2.11 Network And Power Connection 2.11.1 Notes On Cable Lengths And Power Supply • Power may only be supplied to the camera via its Ethernet connector. A MOBOTIX Power Adapter or similar high-quality PoE product is recommended to provide the power supply via the network cable (see section 2.3, Available Q24M Accessories ):...
Page 103: Power Supply Using A Switch
/164 Network And Power Connection The MOBOTIX factor default is Class 2, because a Q24M with SD card storage activated requires around 4.5 W. This default is usually fine, and nothing needs to be changed. However, if the lower power level class 1 is sufficient for your application, it may - due to...
Page 104: Power Supply When Connected Directly To A Computer
Connect the factory pre-installed cable of the camera to the Ethernet connector of the PoE switch/router. The switch/router must support the PoE standard IEEE 802.3af. The IP addresses in the figures are only examples! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 105: Camera Startup Sequence
As soon as the camera's power supply has been established, the two LEDs will show the progress of the startup sequence (see section 5.4.3, LED Signals and LED Configuration , in the MOBOTIX Camera Software Manual Part 2 ). • Booting: Immediately after connecting the power supply, the red LED lights up, blinks for two seconds, then stays on permanently red.
Page 106: Operating The Camera
(for example, 10.8.0.99). However, local computer networks usually have IP addresses in the 172 or 192 ranges. In order to access a MOBOTIX camera via the network, the camera needs to obtain an IP address in the same address range. You can set up the network parameters of the MOBOTIX camera using one of the following methods: Manually, using MxCC and MxEasy or by DHCP.
Page 107: Manually Using A Computer In The 10.X.x.x Ip Address Range
– The computer or the network needs to operate in the 10.x.x.x IP address range or need to be able to access such a network. – The setup does not work automatically. – You need to know the relevant network parameters. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 108: Automatically Using Mxcontrolcenter Or Mxeasy
MxControlCenter or MxEasy (see Section 3.2.3 and Section 3.2.4 ). You can also use one of these applications to automatically configure the network parameters of MOBOTIX cameras that are not operating on the same IP address range as the computer. MxControlCenter software (free download from www.mobotix.com)
Page 109: Automatically Using Dhcp
– The camera needs to be physically accessible as you need to press a key on the camera housing to boot it using DHCP. – Requires a running DHCP server on the network. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 110: First Images And The Most Important Settings
Q24M Camera Manual: Operating The Camera First Images And The Most Important Settings Once the MOBOTIX camera has been connected to the network, you need to set up the camera’s network interface accordingly. This step involves setting up and checking the network parameters of the camera.
Page 111 2. Set Up The Target Network Parameters Of The MOBOTIX Camera: 1. Open a web browser on the computer and enter the default IP address of the MOBOTIX camera in the address bar of the browser (for example, 10.8.0.99). Pressing Enter displays the user interface of the MOBOTIX camera (see also Section 3.2.2, «First...
Page 112: First Images And The Most Important Settings In The Browser
3.2.2 First Images And The Most Important Settings In The Browser Once the MOBOTIX camera has been connected to the power supply and to the network, you can access the user interface with the live camera image in the web browser. Internet Explorer, Firefox, Safari or any other graphical browser with activated JavaScript is suitable.
Page 113 For more information on camera screens, see the section ”Camera Screens In The Guest screen: Browser” in the Camera Software Manual Part 2 or the online help of the camera’s http://<camera IP>/ cgi-bin/guestimage.html user interface. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 114: First Images And Network Parameter Configuration In Mxcontrolcenter
Installation Download the setup file from the MOBOTIX website to install the latest version. The latest versions are available at www.mobotix.com in the Support > Software Downloads > MxControlCenter section. To install MxControlCenter, simply double-click on the setup file and follow the instructions.
Page 115 The Add Video Sources dialog box appears and the application automatically searches for MOBOTIX cameras in the local network when you launch the program for the first time. Select Video Source > Add from the menu to perform a camera search at a later time.
Page 116 For more information, see «Creating A New Layout» further down. Reconfiguring Cameras In A Different Subnet If one or more MOBOTIX cameras are displayed with the status Different subnet (for example, cameras with a factory IP address), MxControlCenter automatically offers to configure the network settings of these cameras.
Page 117 MxControlCenter. • Camera: Here, you can enter the known IP address or DNS name of a MOBOTIX camera or a third-party IP camera if it was not found by the automatic search feature.
Page 118 If you select the second option, the video sources you selected are simply integrated in the MxCC system where you can use them to generate a layout at a later time. Click on OK to confirm. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 119: First Images And Network Parameter Configuration In Mxeasy
When you start MxEasy for the first time on a computer, the MxEasy Assistant automatically begins to search for MOBOTIX cameras and displays all cameras found in a list. The camera list will be updated automatically as soon as new MOBOTIX cameras are connected to, or removed from the network.
Page 120: Integrating And Displaying Cameras
*Bonjour: automatic recognition of network but also MOBOTIX cameras located in other subnets (the Invalid Network status). In such a services in IP networks case, you would not be able to establish any connection to cameras in a different network or subnet (without going into much further detail regarding TCP/IP network configurations).
Page 121 MxEasy Assistant until the main window appears. If one of the integrated cameras includes a Q24M , the MxEasy Assistant opens an addi- tional page where you can specify the mounting positions ( Ceiling, Wall, Floor ) and display modes ( Panorama, Surround, etc.
Page 122: Starting The Camera With The Factory Ip Address
As opposed to resetting the camera using Admin Menu > Reset configuration to factory defaults, the user information will not be reset if the camera is booted using the factory IP address. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 123: Starting The Camera With An Automatic Ip Address (Dhcp)
3.2.7 Starting The Camera With An Automatic IP Address (DHCP) If your network has a DHCP server, you can start the MOBOTIX camera with DHCP support. The camera automatically obtains an IP address from the DHCP server and announces the new network data.
Page 124: Virtual Ptz And Full Image Recording
Operation Using The Mouse And Scroll Wheel The vPTZ function of the Q24M can be controlled in the browser using the mouse. This position becomes the new image center by clicking on any position on the image displayed In case of an error, the cam- on the monitor.
Page 125 PTZ Features» , the MxControlCenter manual, Section 2.4.6, «Using the vPTZ Features» and Section 3.1.4, «The “PTZ Controls” Section In The Sidebar Panel» ). Current versions of all manuals can be downloaded anytime from the MOBOTIX website www.mobotix.com under Support > Manuals).
Page 126: Full Image Recording
Full image recording off: The event that triggered a video motion (VideoMotion VM) window may not be in the recorded sequences while the window was not displayed at the time. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 127 Activate/Deactivate Full Image Recording In The Browser To configure this feature, open the Setup Menu > Event Control > Recording dialog box and activate or deactivate the Full Image Recording option. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 128: Special Q24M Configuration In The Browser
Q24M is first installed. A corresponding adjustment of the image setting is strongly recommended if the on-wall set is mounted with an inclination of 10 degrees (available as a Q24M accessory).
Page 129 These tilted lines are primarily caused if the camera or sensor module is tilted (for example, due to mounting with 15° wedges) or if the image tilt is modified. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 130 6. Click on the lock icon again to close it (lock clasp is down). The panorama image setting is then locked until the camera is next restarted. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 131 Virtual PTZ And Full Image Recording Caution To permanently save the standard image setting defined for the Q24M, go to the Store Complete Configuration option in the Manage Settings Quick Control. The settings will then remain in effect, even after rebooting.
Page 132 2. Rotate the live image in the desired direction using the mouse or a joystick con- For vPTZ use and nected to the computer. the configuration of a USB joystick, see Section 3.3.1 vPTZ © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 133 In the next step, you can set these views as the standard view for the camera live image. North East Caution: No OnScreen Control is available in ”Double Panorama” mode West South © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 134 For each of the subviews ( North , East , etc.), the OnScreen Control on the side can be used to adapt it (open lock, click on subview, adapt view, click on next subview, adapt view and close lock again). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 135: Microsd Card Recording
Admin Menu > Camera Status dialog box. Conservative Memory Usage Thanks To MOBOTIX MxFFS File System MxFFS formatting of the MicroSD card means that MOBOTIX camera software will use the flash device as evenly as possible, thus allowing for the maximum possible number of write/delete cycles.
Page 136 (for example, via e-mail) if it detects a critical error while storing data (Admin Menu > Error Notification). You can then exchange the MicroSD card in order to secure the stored data. © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 137: Formatting The Microsd Card
MxFFS-formatted). The following steps are necessary to format a storage device Flash Device (Admin Menu > Storage on External File Server / Flash Device): 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Click on Format in the SD Flash Card line.
Page 138: Activate Recording
Storage on External File Server / Flash Device 1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera. 2. Make sure that the MicroSD card is formatted in MxFFS format. 3. Activate the SD Flash Card option.
Page 139: Accessing Camera Data
• In MxControlCenter: Play back the recorded video sequences with audio by accessing the MicroSD card in the MOBOTIX camera via the camera or with a direct access to the MicroSD card via a card reader connected to the computer. Access the card by setting the MicroSD card’s drive/volume as a directory in MxControlCenter.
Page 140: Using A Microsd Card In A Different Mobotix Camera
This is limited to 4 MB of lost data per incident due to MxFFS formatting. 3.4.6 Using A MicroSD Card In A Different MOBOTIX Camera A MicroSD card containing recorded video data from a MOBOTIX camera can be inserted into any MicroSD card-enabled MOBOTIX camera. Once a MicroSD card recording has been activated (requires a reboot), the ”new”...
Page 141: Configuration In The Browser
HTTP commands using programs and scripts of the embedded software. The settings are stored in the camera’s flash memory. This section contains an overview of the general browser settings of the MOBOTIX camera, as well as further configuration options. The Software Camera Manual Part 2 contains more detailed descriptions of the software features.
Page 142 (Image Programs Quick Control). => ( Software Camera Manual Part 2 , Section 5.5.2 ) • Set the resolution of the live image: By factory default, all MOBOTIX cameras are delivered with an image resolution of 640 x 480 pixels. You can select the desired resolution using the Resolution Quick Control.
Page 143 For more information, see the online help for the camera (see Section 3.6.12, «Online Help In The Browser» ). • Activate shock detector: The Q24M is the first MOBOTIX camera with a pre-installed shock detector (for all IT and Secure versions). If, for example, the camera’s housing receives a blow, it automatically registers it and send a notification via a network message or telephone call.
Page 144: Additional Configuration Options
This allows you to manually synchronize the camera with a computer or automatically using a time server or another MOBOTIX camera. The camera can use either NTP time servers or Time Protocol servers. For additional information, see Section 5.4.2, «Date And Time/ Time Zones And Time Servers»...
Page 145: Additional Notes
Additional Notes 3.6.1 Weatherproofness The MOBOTIX Q24M-Secure is has been certified according to protection class IP65 (abso- lutely dustproof and resistant against water jets) and can also be wall-mounted outdoors using the corresponding wall mount. The MOBOTIX Q24M-Basic has has been certified according to protection class IP54 (dustproof, resistant to splashed water).
Page 146: Resetting The Camera To Factory Settings
As camera arming is deactivated in its default configuration (see preceding section), the MOBOTIX camera displays only the text WWW.MOBOTIX.COM, the time stamp and the You can deactivate and MOBOTIX logo at the top of the image. Once the camera arming has been activated, the customize the text and logo display settings text at the bottom of the live image (event, action, messaging and recording symbols) will also appear.
Page 147: Browser
MOBOTIX products. Depending § on national laws and the installation location of the Q24M, the recording of video and sound data may be subject to special documentation or it may be prohibited.
Page 148: Online Help In The Browser
Electrical and electronic products contain many reusable materials. For this reason, we would ask that you dispose of MOBOTIX products at the end of their service life in accor- dance with all legal requirements and regulations (or deposit these products at a munic- ipal collection center).
Page 149: Disclaimer
Additional Notes 3.6.15 Disclaimer MOBOTIX AG does not assume any liability for damage that is the result of improper use of its products or failure to comply with the operating manuals or the applicable rules and regulations. Our General Terms and Conditions apply. You can download the current version at www.mobotix.com (using the COS link at the bottom of each page).
Page 150 Control element on Windows computers, which can also be used in other programs (including Windows Internet Explorer) to run special tasks. The »MxPEG ActiveX control provides a mecha- nism for other applications to play the video and audio data generated by MOBOTIX cameras. Arming Refers to the process of activating an alarm system so that specific events can trigger the corresponding alarms.
Page 151 16 Mbps for a typical household. DualDome Dome camera with two lenses and image sensors such as the MOBOTIX D12D. These lenses can deliver wide-angle and telephoto images independently of one another. Abbreviation of Digital Video Recorder . Commonly describes a dedicated computer with at least one harddisk that is used to store the video and audio data generated by analog or digital cameras.
Page 152 (e.g. mydomain.com) with IP addresses, whereby the IP addresses may change at any time. This service provides a convenient method to access your MOBOTIX cameras from home or work if the camera internet connection is not through a »Router , which assigns a fixed IP address, but instead over a »DSL connection with a dynamically assigned IP...
Page 153 99% (lowest compression) and 60%. Abbreviation of Local Area Network . Represents a computer network that is usually covering a small physical area (e.g. a home, office, school, building or manufacturing site). © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 154 (see »Background Layout , »Grid Layout , »Auto Grid ). Abbreviation of Light Emitting Diode . An electronic semiconductor component, built in to MOBOTIX cameras and add-on modules, which emits light when current flows through the component in the correct direction. Linux Free and open source operating system based on the work of Linus Torvalds.
Page 155 MOBOTIX video management software for professional control of mid-sized and large camera networks. MxEasy MOBOTIX video management software for small and compact camera networks of up to 16 cameras. MxPEG MOBOTIX-developed protocol for compression and storage of image and video data with minimal network load and high image quality.
Page 156 Ring Buffer Type of storage where the newest items overwrite the oldest ones if the assigned disk space is full. Commonly used by MOBOTIX cameras to store audio/video recordings. RoHS Abbreviation of Restriction of Hazardous Substances Directive . Refers to EC Directive 2002/95/ EC, which prohibits the use of certain hazardous substances when manufacturing products and components.
Page 157 If a camera detects a movement, it signals an event and triggers an alarm. Video Motion Window Area in the live or recorded video stream in which MOBOTIX cameras can search for move- ments (see also »Video Motion Detection ). Video SIP Based on »SIP and creates a video connection between two video-enabled devices via a...
Page 158 A technology, which allows devices in IP-based networks to automatically “advertise” their services without the need of a »DHCP server. A printer commonly advertises its printing service over the network, a MOBOTIX camera its imaging service. Using Zeroconf, MxControlCenter can find other MOBOTIX cameras, »Snap Servers , etc.
Page 160 /164 Q24M Camera Manual Notes Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 161 /164 Notes Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 162 /164 /164 Q24M Camera Manual Q24M Hemispheric Camera © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 163 VAT ID: sales@mobotix.com DE202203501 You can fi nd the latest version of this document at www.mobotix.com in the Support section. Technical specifi cations subject to change without notice! © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com...
Page 164 > Support > Manuals HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient. MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com...

Mobotix Q24M User Manual

Contents

Foreword

The MOBOTIX Concept

Innovative Hemispheric Technology

MOBOTIX Hemispheric Technology

Superior Storage Solution

Added Security Value

Cost Benefits and Technical Advantages

1 Introduction

2 Installation

3 Operating the Camera

Quick Links

Related Manuals for Mobotix Q24M

Summary of Contents for Mobotix Q24M

Table of Contents