Software Configuration Problems - National Instruments FieldPoint FP-2000 User Manual

Troubleshooting

Software Configuration Problems

Error when Browsing in Comm Resource Configuration Dialog Box
FP-20xx Does Not Appear in Remote System
Explorer Dialog Box When Browsing
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This appendix gives troubleshooting instructions for the FP-20xx and
FieldPoint software.
Possible causes and solutions:
• Your Ethernet adapter is not installed properly. To install your Ethernet
adapter, select Start»Settings»Control Panel and double-click
Network. Your Ethernet adapter should appear in the list of installed
components. If it does not appear, reinstall the software that came with
your Ethernet adapter. If you do not have this software, contact the
Ethernet adapter manufacturer.
• Your Ethernet adapter is installed, but TCP/IP protocol is not.
TCP/IP is the network protocol used to communicate over Ethernet
to the FP-20xx. Select Start»Settings»Control Panel and
double-click Network. TCP/IP should appear in the list of installed
network components. If it does not appear, select Protocol from the
Network Component Type dialog box and click Add. In the Select
Network Protocol dialog box that appears, select Microsoft as the
manufacturer and TCP/IP from the Network protocol list. Click OK.
You may need the Microsoft Windows diskettes or CD that came with
your computer, and you may have to restart your computer after
closing the Network control panel.
Possible causes and solutions:
• Verify that there is power to the FP-20xx, and that both the module and
the computer are properly connected to the Ethernet network. The
module's POWER and LINK LED indicators should be lit. When you
click Browse, the ACTIVE LED on the FP-20xx should flash to
indicate that communications are taking place.
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FP-2000/2010/2015 User Manual