Qlogic SANbox 5602 Installation Manual page 102

5 – Diagnostics/Troubleshooting
Power-On Self Test Diagnostics
If the count for any of these errors exceeds the rising trigger for three consecutive
sample windows, the switch generates an alarm and disables the affected port,
changing its operational state to "down". Port errors can be caused by the
following:
Triggers are too low or the sample window is too small
Faulty Fibre Channel port cable
Faulty SFP
Faulty port
Fault device or HBA
Review the event browser to determine if excessive port errors are responsible for
disabling the port. Look for a message that mentions one of the monitored error
types indicating that the port has been disabled, then do the following:
1. Examine the alarm configuration for the associated error using the Show
Config Threshold command or the SANsurfer Switch Manager application.
Refer to the
for a list of the alarm configuration defaults. Are the thresholds and sample
window correct?
2. Reset the port, then perform an external port loopback test to validate the
port and the SFP. Refer to the
SANbox 5602 Switch Management User's Guide for information about
testing ports. Does the port pass the test?
3. Replace the Fibre Channel port cable. Is the problem corrected?
4. Inspect the device to which the affected port is connected and confirm that
the device and its HBA are working properly. Make repairs and corrections
as needed. If the condition remains, contact your authorized maintenance
provider.
5-10
"Show Config Command" on page
Yes - Continue
No - Correct the alarm configuration. If the condition remains, continue.
Yes - Continue
No - Replace the SFP and repeat the test. If the port does not pass the
test, contact your authorized maintenance provider. Otherwise
continue.
Yes - Complete.
No - Continue.
B-106. Refer to
"Test Command" on page B-121
0
Table B-11
or the
59096-01 A