Return The Router Or Its Components; Tools And Parts Required; Return Procedure - Juniper M10 Hardware Manual

Appendix B

Return the Router or Its Components

Tools and Parts Required

Return Procedure

This chapter describes how to return the router or individual components to Juniper
Networks for repair or replacement:
•
Tools and Parts Required on page 163
•
Return Procedure on page 163
•
Locate Component Serial Numbers on page 164
•
Pack the Router for Shipment on page 168
•
Pack Components for Shipment on page 169
To remove components from the chassis or the chassis from a rack, you need the following
tools and parts:
•
Mechanical lift, if available
•
Phillips (+) screwdrivers, numbers 1 and 2
•
Electrostatic damage (ESD) grounding wrist strap
When you need to return a component, follow this procedure:
1. Determine the part number and serial number of the component. For instructions,
see "Locate Component Serial Numbers" on page 164.
Return the Router or Its Components
163