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Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
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The information in this document is current as of the date listed in the revision history. YEAR 2000 NOTICE Juniper Networks hardware and software products are Year 2000 compliant. The Junos OS has no known time-related limitations through the year 2038. However, the NTP application is known to have some difficulty in the year 2036.
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Juniper, even if such feature, function, service, application, operation, or capability is enabled without a key; (g) distribute any key for the Software provided by Juniper to any third party; (h) use the...
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Customer did not originally purchase from Juniper or an authorized Juniper reseller; (k) disclose the results of testing or benchmarking of the Software to any third party without the prior written consent of Juniper; or (l) use the Software in any manner other than as expressly provided herein.
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(or services are accessed by) the Software shall be a third party beneficiary with respect to this Agreement, and such licensor or vendor shall have the right to enforce this Agreement in its own name as if it were Juniper. In addition, certain third party software may be provided with the Software and is subject to the accompanying license(s), if any, of its respective owner(s).
Objectives This documentation describes hardware components, installation, basic configuration, and basic troubleshooting procedures for the Juniper Networks M10i Multiservice Edge Router. It explains how to prepare your site for router installation, unpack and install the hardware, power on the router, perform initial software configuration, and perform routine maintenance.
Audience This documentation is designed for network administrators who are installing and maintaining a Juniper Networks router or preparing a site for router installation. To use the documentation, you need a broad understanding of networks in general, the Internet in particular, networking principles, and network configuration. Any detailed discussion of these concepts is beyond the scope of this hardware documentation.
7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: http://www.juniper.net/customers/support/...
The M10i router supports up to eight Physical Interface Cards (PICs). The router height of 34.80 in. (88.4 cm) enables stacked installation of five M10i routers in a single floor-to-ceiling rack, for increased port density per unit of floor space.
The chassis is 17.5 in. (44.5 cm) wide and 18 in. (45.7 cm) deep. The chassis height of 8.7 in. (22.1 cm) enables stacked installation of eight M10i routers in a single floor-to-ceiling rack. For more information, see “Installation Safety Warnings for M Series, MX Series, and T Series Routers”...
Signal connectivity—The midplane transports the signals exchanged by system components for monitoring and control purposes. Figure 3: Midplane For chassis serial number information , see “Displaying M10i Router Components and Serial Numbers” on page 207. Related M10i Chassis Description on page 5...
FPC1 , which are built in to the chassis. Up to eight PICs install into an M10i router, as shown in Figure 4 on page 9. Four PIC slots are located in each Flexible PIC Concentrator (FPC). The PIC slots on the upper FPC are numbered from (zero/zero) through , right to left.
PIC briefly interrupts forwarding of traffic through the remaining PICs. Most PICs supported on the M10i router have the following components. One or more cable connector ports—Accept a network media connector. LEDs—Indicate PIC and port status. Most PICs have an LED labeled...
STATUS on the PIC faceplate. Some PICs have additional LEDs, often one per port. The meaning of the LED states differs for various PICs. For more information, see the M10i Multiservice Edge Router PIC Guide. Related M10i PICs Description on page 8...
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For CFEB or CFEB-E replacement instructions, see “Replacing, Upgrading, or Downgrading an M10i CFEB or CFEB-E” on page 103. The CFEB or CFEB-E communicates with the Routing Engine using a dedicated 100-Mbps Fast Ethernet link that transfers routing table data from the Routing Engine to the forwarding table in the integrated ASIC.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide CFEB Figure 5: CFEB The CFEB has the following major components: Processing components: 266-MHz CPU and supporting circuitry Integrated ASIC 33-MHz PCI bus Storage components: 128-MB SDRAM for packet memory...
All manuals and user guides at all-guides.com Chapter 2: M10i Hardware Components CFEB-E The CFEB-E provides the following enhanced features: Increased number of logical interfaces. Increased route, nexthop, and interface lookup memory. Increased FPC throughput. Enhanced class of service features, including:...
Offline button—Prepares the CFEB-E for removal from the router when pressed. Ejector levers—Control the locking system that secures the CFEB-E in the chassis. Related M10i Packet Forwarding Engine Architecture Overview on page 32 Documentation M10i Routing Engine Description on page 15...
For a description of the Routing Engine's role in router architecture, see “M10i Routing Engine Architecture Overview” on page 33.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Dual Routing Engines without any high availability features enabled—Traffic is interrupted while the Packet Forwarding Engine is reinitialized. All kernel and forwarding processes are restarted. When the switchover to the new master Routing Engine is complete, routing convergence takes place and traffic is resumed.
Chapter 2: M10i Hardware Components NOTE: The first supported release for graceful Routing Engine switchover and nonstop active routing on the M10i router is Junos OS Release 6.1 and Junos OS Release 8.4, respectively. However, for graceful Routing Engine switchover we recommend Junos OS Release 7.0 or later. Graceful restart software requirements are dependent on the routing protocols configured on the router.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide M10i Routing Engine 400 Description The Routing Engine 400 has the following major components: CPU—Runs Junos OS to maintain the router's routing tables and routing protocols. It has a Pentium-class processor.
Green On steadily Routing Engine is running normally. ONLINE Related Displaying M10i Router Components and Serial Numbers on page 207 Documentation M10i PIC LEDs on page 10 M10i Router Physical Specifications on page 183 M10i Routing Engine 850 Description Figure 7: Routing Engine The Routing Engine 850 has the following major components (see Figure 7 on page 19): CPU—Runs Junos OS to maintain the router's routing tables and routing protocols.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide CompactFlash card—Provides primary storage. It holds software images, configuration files, and microcode. Hard disk—Provides secondary storage for log files and memory dumps, and can reboot the system if the CompactFlash card fails.
On steadily Routing Engine is running normally. ONLINE Related Displaying M10i Router Components and Serial Numbers on page 207 Documentation M10i Router Physical Specifications on page 183 M10i High-Availability Chassis Manager (HCM) Description The High-Availability Chassis Manager (HCM) works with its companion Routing Engine to provide control and monitoring functions for router components.
PIC removal—If a PIC offline button is pressed, the HCM relays the request to the CFEB or CFEB-E, which takes the PIC offline and informs the Routing Engine. Other PICs are unaffected, and system operation continues. For more information, see “M10i HCM LEDs” on page 23.
, right to left. The PIC slots in the lower FPC are numbered from (one/zero) through , right to left. For PIC replacement instructions, see “Replacing an M10i PIC” on page 111. Related M10i HCM Serial Number ID Label on page 209 Documentation...
Figure 2 on page 6. For information about power supply redundancy and replaceability, see “M10i Power System Description” on page 24. The router must have at least two AC power supplies, and any two AC power supplies can provide full power to the router.
M10i Multiservice Edge Router Hardware Guide Figure 11 on page 26 shows the power supply and Table 24 on page 191 lists electrical specifications. For information about the LED, see “M10i Power Supply LEDs” on page 27. Figure 11: AC Power Supply...
Documentation M10i Power System Description on page 24 Replacing an M10i AC Power Supply on page 121 Troubleshooting the M10i Power System When LEDs on All Power Supplies Are Off on page 96 M10i Fan Tray Description The fan trays installed along each side of the chassis draw room air into the chassis to maintain an acceptable operating temperature for the Routing Engine, PICs, CFEB or CFEB-E, and other components.
Figure 13: Airflow Through the Chassis The fan tray is hot-removable and hot-insertable, as described in “M10i Field-Replaceable Units (FRUs)” on page 99. For instructions on replacing it, see “Replacing an M10i Fan Tray” on page 101. CAUTION: Do not remove both fan trays for more than one minute while the router is operating.
All manuals and user guides at all-guides.com Chapter 2: M10i Hardware Components Figure 14: Cable Management System Related Installing the M10i Cable Management System on page 52 Documentation M10i Chassis Description on page 5 M10i Router Physical Specifications on page 183...
CHAPTER 3 M10i System Architecture Overview M10i System Architecture Overview on page 31 M10i Packet Forwarding Engine Architecture Overview on page 32 M10i Routing Engine Architecture Overview on page 33 M10i System Architecture Overview The router architecture consists of two major components: Packet Forwarding Engine—Performs Layer 2 and Layer 3 packet switching, route...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide M10i Packet Forwarding Engine Architecture Overview The Packet Forwarding Engine performs Layer 2 and Layer 3 packet switching. It can forward up to 15 million packets per second (Mpps) for all packet sizes. The aggregate throughput is 4 gigabits per second (Gbps) full duplex per FPC (8 Gbps full-duplex total throughput rate).
M10i Router Physical Specifications on page 183 M10i Routing Engine Architecture Overview The Routing Engine is an Intel-based PCI platform running the Junos OS, which Juniper Networks has developed and optimized to handle large numbers of network interfaces and routes. The software consists of a set of system processes running in protected memory modules on top of an independent operating system.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Figure 17: Routing Engine Architecture Routing Engine Functions The Routing Engine handles all routing protocol processes, as well as the software processes that control the router's interfaces, the chassis components, system management, and user access to the router.
All manuals and user guides at all-guides.com PART 2 Setting Up the M10i Router Preparing the Site for M10i Router Installation on page 39 Overview of M10i Router Installation on page 45 Unpacking the M10i Router on page 47 Installing the M10i Router Mounting Hardware on page 51...
All manuals and user guides at all-guides.com CHAPTER 4 Preparing the Site for M10i Router Installation M10i Router Site Preparation Checklist on page 39 M10i Rack Requirements on page 40 Clearance Requirements for Airflow and Hardware Maintenance on page 43 M10i Router Site Preparation Checklist The checklist in Table 9 on page 39 summarizes the tasks you need to perform when preparing a site for router installation.
4-post (telco) racks and open-frame racks. An example of a open-frame rack appears in Figure 19 on page 42. The following sections describe rack requirements: M10i Rack Size and Strength on page 41 Spacing of Mounting Holes on page 42 Connection to Building Structure on page 43...
All manuals and user guides at all-guides.com Chapter 4: Preparing the Site for M10i Router Installation M10i Rack Size and Strength The router is designed for installation in a 19-in. rack as defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published by the Electronics Industry Association ( http://www.eia.org...
M10i Router Site Preparation Checklist on page 39 Documentation Installing the M10i Router into a Rack on page 55 Installation Safety Warnings for M Series, MX Series, and T Series Routers on page 152 Spacing of Mounting Holes on page 42 Spacing of Mounting Holes The holes in the mounting brackets are spaced at 1 U (1.75 in.
Related M10i Router Site Preparation Checklist on page 39 Documentation Installing the M10i Router into a Rack on page 55 M10i Rack Size and Strength on page 41 Clearance Requirements for Airflow and Hardware Maintenance When planning the installation site, you must allow sufficient clearance around the rack...
M10i Router Site Preparation Checklist on page 39 Documentation Installing the M10i Router into a Rack on page 55 Installation Safety Warnings for M Series, MX Series, and T Series Routers on page 152 M10i Rack Size and Strength on page 41...
Overview of M10i Router Installation on page 45 Overview of M10i Router Installation After you have verified that your installation site is prepared as described in “M10i Router Site Preparation Checklist” on page 39, you are ready to unpack and install the router. It is important to proceed through the installation process in the following order: Review the safety guidelines explained in “General Safety Guidelines for M Series, MX...
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide See “Initially Configuring the M10i Router” on page 73. Connect cables to the PICs. This can be performed either before or after the router is powered on. However, you can check the LEDs after you connect the cables if the router is powered on.
This chapter explains how to unpack the router and verify the parts received. It also describes how to move the mounting brackets and install the cable management system. Before beginning, prepare the installation site as described in “M10i Router Site Preparation Checklist” on page 39. This chapter discusses the following topics:...
Remove the router from the shipping carton. Verify the chassis components received against the packing list included with the router. A generic parts inventory appears in “Verifying the M10i Router Parts Received” on page 48. Save the shipping carton, packing materials, and pallet in case you later need to move or ship the router.
Terminal fork lugs, 14-AWG, #6, 0.25 Wide, insulation 9 are shipped, but only up to 8 are strain relieved, for DC power cables used for the M10i router (2 per each power supply) Terminal lugs, 14-AWG, #8 stud, ring tongue, insulated...
Moving the Mounting Brackets on page 51 Installing the M10i Cable Management System on page 52 Moving the Mounting Brackets The router is shipped with the mounting brackets installed in the front-mounting position, as shown in Figure 1 on page 6.
Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation Tools and Parts Required to Install the M10i Router Into a Rack on page 55 Installing the M10i Router into a Rack on page 55 Installation Safety Warnings for M Series, MX Series, and T Series Routers on page 152 Installing the M10i Cable Management System The cable management system organizes and supports the PIC cables to prevent damage.
Chapter 7: Installing the M10i Router Mounting Hardware Figure 23: Installing the Cable Management System Related Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation M10i Cable Management System Description on page 28 M10i Chassis Description on page 5...
This chapter has the following sections: Tools and Parts Required to Install the M10i Router Into a Rack on page 55 Installing the M10i Router into a Rack on page 55...
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M10i Multiservice Edge Router Hardware Guide First, perform the following prerequisite procedures: Verify that the router site meets the requirements described in “M10i Router Site Preparation Checklist” on page 39. Place the rack in its permanent location, allowing adequate clearance for airflow and maintenance, and secure it to the building structure.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Figure 25: Installing the Chassis into a Four-Post Rack Related M10i Rack Size and Strength on page 41 Documentation M10i Chassis Description on page 5 M10i Chassis Lifting Guidelines on page 151...
Grounding the M10i Router Grounding the M10i Router on page 59 Grounding the M10i Router You must provide the grounding cable. For grounding cable specifications, see “M10i Chassis Grounding Cable and Lug Specifications” on page 187. To connect the grounding cable: Verify that a licensed electrician has attached the two-hole cable lug provided with the router to the grounding cable.
Connecting the M10i Router to External Devices Tools and Parts Required to Connect the M10i Router to External Devices on page 61 Connecting to a Management Console or Auxiliary Device on page 62 Connecting to a Network for Out-of-Band Management on page 62...
If you want to connect a device to both ports, you must supply another cable. See “Routing Engine Interface Cable and Wire Specifications for M10i Routers” on page 200. To connect a management console or auxiliary device: Turn off the power to the console or auxiliary device.
All manuals and user guides at all-guides.com Chapter 10: Connecting the M10i Router to External Devices Figure 29: Routing Engine Ethernet Cable Connector Figure 30: Routing Engine Management Ports Related M10i Chassis Description on page 5 Documentation M10i Routing Engine 400 Description on page 18...
NOTE: The Routing Engine boots as the power supply completes its startup sequence. If the Routing Engine finishes booting and you need to power off the router again, see “Powering Off an M10i Router” on page 71. Verify that the...
Connect DC power to the router by inserting power cables into the field-wiring terminals on the faceplate of each power supply. DC power cables are not supplied with the router. For information about the required cable type, see “M10i DC Power Cable and Lug Specifications” on page 192.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide NOTE: The router must be connected to at least two separate external DC power sources. CAUTION: There is no standard color coding for DC power cables. The color...
Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation General Electrical Safety Guidelines and Electrical Codes for M10i Routers on page 167 M10i DC Power Supply Description on page 26 M10i Router DC Power Supply Specifications on page 191...
The Routing Engine boots as the power supply completes its startup sequence. If the Routing Engine finishes booting and you need to power off the router again, see “Powering Off an M10i Router” on page 71. After powering on a power supply, wait at least 60 seconds before turning it off.
Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation General Electrical Safety Guidelines and Electrical Codes for M10i Routers on page 167 M10i DC Power Supply Description on page 26 M10i Router DC Power Supply Specifications on page 191...
To configure the software: Verify that the router is powered on, as described in “Powering On an AC-Powered M10i Router” on page 66 or “Powering On a DC-Powered M10i Router” on page 69. Log in as the root user. There is no password.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Amnesiac <ttyd0> login: root Start the CLI. root@% cli root> Enter configuration mode. root> configure Entering configuration mode. [edit] root@# Add a password to the root administration user account. Enter a clear-text password.
Components This chapter describes how to maintain hardware components installed in the router. For information about returning a part to Juniper Networks for repair or replacement, see “Contacting Customer Support and Returning M10i Hardware” on page 207. Routine Maintenance Procedures for the M10i Router on page 79...
Related Configuring CFEB Redundancy on the M10i Router Documentation Installing an M10i CFEB or CFEB-E on page 105 M10i CFEB and CFEB-E LEDs on page 14 Troubleshooting the M10i CFEB and CFEB-E on page 90 Maintaining the M10i Cooling System Purpose For optimum cooling, verify the condition of the fans.
Check the LEDs on PIC faceplates. The meaning of the LED states differs for various PICs. For more information, see the M10i Multiservice Edge Router PIC Guide. If the FPC that houses the PIC detects a PIC failure, the FPC generates an alarm message to be sent to the Routing Engine.
Connecting M10i PIC Cables on page 63 Documentation Installing an M10i PIC on page 113 Installing an M10i PIC Cable on page 116 Troubleshooting the M10i PICs on page 94 Replacing an M10i PIC on page 111 Replacing an M10i PIC Cable on page 115...
LED is lit on the faceplate of both power supplies. OUTPUT OK For more information about the LED, see “M10i Power Supply LEDs” on page 27. Issue the following CLI command to check the status of the power supplies. As shown...
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Action Check the LEDs on the Routing Engine. The green LED labeled lights steadily ONLINE when it is functioning normally. For more information about the LEDs, see “M10i Routing Engine Description” on page 15. Issue the CLI show chassis routing-engine...
The triangular yellow alarm indicates a less severe condition that requires monitoring or maintenance. Both alarms can occur simultaneously. For more information about the alarm LEDs, see “M10i HCM Alarm LEDs” on page 23. Chassis alarms—Indicate a problem with a chassis component such as the cooling system or power supplies.
Related Displaying M10i Router Components and Serial Numbers on page 207 Documentation M10i Router Physical Specifications on page 183 M10i Routing Engine 400 LEDs on page 19 M10i Routing Engine 850 LEDs on page 21...
If you are unable to correct the problem, replace the Routing Engine with a spare. For instructions, see “Replacing the M10i Routing Engine” on page 131. If the LED lights correctly on the spare, the original Routing Engine is faulty. Return it to Juniper Networks, as described in “Contacting Customer Support”...
If you are unable to correct the problem, replace the CFEB or CFEB-E with a spare. For instructions, see “Replacing, Upgrading, or Downgrading an M10i CFEB or CFEB-E” on page 103. If the LED lights correctly on the spare, the original CFEB or CFEB-E is faulty.
If all the LEDs on the HCM are not lit, it might indicate that power is not being provided to the router. See “Troubleshooting the M10i Power System” on page 95. In some cases, the Routing Engine shuts down the router by turning off the power supplies if the temperature passes the acceptable maximum.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Power Supply 2 Absent Power Supply 3 Absent Temp Intake 25 degrees C / 77 degrees FPC 0 30 degrees C / 86 degrees FPC 1 28 degrees C / 82 degrees...
If you are unable to correct the problem, replace the fan tray with a spare. For instructions, see “Replacing an M10i Fan Tray” on page 101. If the LED lights correctly on the spare, the original fan tray is faulty. Return it to Juniper Networks for replacement, as described in “Returning a Hardware Component to Juniper Networks,...
If you are unable to correct the problem, replace the PIC with a spare. For instructions, see “Replacing an M10i PIC” on page 111. If the LEDs light correctly on the spare, the original PIC is faulty. Return it to Juniper Networks for replacement, as described in “Contacting Customer Support”...
Replace the faulty power supply with a spare. For instructions, see “Replacing an M10i AC Power Supply” on page 121 and “Replacing an M10i DC Power Supply” on page 125. If the LED lights correctly on the spare, the original power supply is faulty. Return it to Juniper Networks for replacement, as described in “Returning a Hardware Component...
Replacing M10i Hardware Components M10i Field-Replaceable Units (FRUs) on page 99 Tools and Parts Required to Replace M10i Hardware Components on page 100 Replacing an M10i Fan Tray on page 101 Replacing, Upgrading, or Downgrading an M10i CFEB or CFEB-E on page 103...
General Safety Guidelines for M Series, MX Series, and T Series Routers on page 147 Documentation General Safety Warnings for M Series, MX Series, and T Series Routers on page 148 Guidelines for Packing M10i Components for Shipment on page 215 M10i Router Description on page 3 Contacting Customer Support on page 212...
Routing Engine Rubber safety cap Fiber-optic PIC or PIC cable Related Displaying M10i Router Components and Serial Numbers on page 207 Documentation Guidelines for Packing M10i Components for Shipment on page 215 Contacting Customer Support on page 212 Routine Maintenance Procedures for the M10i Router on page 79 Replacing an M10i Fan Tray The fan trays install into the rear of the chassis, as shown in Figure 2 on page 6.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide CAUTION: To avoid injury, keep tools and your fingers away from the fans as you slide the fan tray out of the chassis. The fans might still be spinning.
One or two CFEBs or CFEB-Es can install into the uppermost slots in the rear of the chassis, as shown in “M10i Chassis Description” on page 5. Only one CFEB or CFEB-E is active at a time, with the optional second CFEB or CFEB-E in reset mode. CFEBs or CFEB-Es are hot-pluggable when you replace a CFEB with a CFEB or a CFEB-E with a CFEB-E, as described in “M10i Field-Replaceable Units (FRUs)”...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Place an electrostatic bag or antistatic mat on a flat, stable surface. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
Press the ejector lever at each end of the CFEB or CFEB-E inward. Tighten the thumbscrew on each ejector lever (shown in “M10i CFEB and CFEB-E LEDs” on page 14) to seat the CFEB or CFEB-E firmly in the chassis.
Replacing an M10i HCM The HCM is hot-pluggable, as described in “M10i Field-Replaceable Units (FRUs)” on page 99. For a description of the effect of removing an HCM, see “M10i Routing Engine Description” on page 15. Removing an M10i HCM on page 106...
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All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components Place an electrostatic bag or antistatic mat on a flat, stable surface. If a Routing Engine is installed in the same row as the HCM you are removing, remove the Routing Engine first.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide NOTE: Router performance might change if the backup Routing Engine's configuration differs from the former master's configuration. For the most predictable performance, configure the two Routing Engines identically,...
All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components CAUTION: Slide the HCM straight out of the chassis. Damage can result if it gets lodged because of uneven movement. Place one hand under the HCM to support it, slide it completely out of the chassis, and place it on the antistatic mat or in the electrostatic bag.
Chapter 15: Replacing M10i Hardware Components Replacing an M10i PIC Up to eight regular PICs install into an M10i router, as shown in “M10i Chassis Description” on page 5. Quad-wide PICs occupy all four slots in an FPC row. PICs are hot-removable and hot-insertable. A removed PIC no longer receives or transmits data, and removing or inserting a PIC briefly interrupts forwarding of traffic through the remaining PICs.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide CAUTION: Do not leave a fiber-optic transceiver uncovered except when inserting or removing cable. The safety cap keeps the port clean and prevents accidental exposure to laser light.
All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components Installing an M10i PIC To install a PIC (see Figure 43 on page 114): Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
5 seconds. The LED is usually green; for more information, see the M10i Multiservice Edge Router PIC Guide. The offline button for each PIC is located on the HCM and is labeled with the PIC slot number.
5 seconds. The failure LED is usually red; for more information, see the M10i Multiservice Edge Router PIC Guide. The offline button for each PIC is located on the HCM and is labeled with the PIC slot number. The PICs in FPC...
Have ready a length of the type of cable used by the PIC. For cable specifications, see the M10i Multiservice Edge Router PIC Guide. If the PIC cable connector port is covered by a rubber safety plug, remove the plug.
5 seconds. The LED is usually green; for more information, see the M10i Multiservice Edge Router PIC Guide. The offline button for each PIC is located on the HCM and is labeled with the PIC slot number.
Replacing an M10i SFP Small form-factor pluggables (SFPs) are transceivers that can be removed from a PIC (for more information, see “M10i PICs Description” on page 8). SFPs are hot-insertable and hot-removable. Removing an SFP does not interrupt PIC functioning, but the removed SFP no longer receives or transmits data.
All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components the cable management system. Placing fasteners on the loop helps to maintain its shape. Pull the ejector handle away from the SFP faceplate to unseat the SFP from the PIC.
Verify that the status LEDs on the PIC faceplate indicate that the SFP is functioning correctly (there is an LED for each SFP port). For more information about the PIC LEDs, see the M10i Multiservice Edge Router PIC Guide. You can also verify PIC functioning by issuing the...
Installing an M10i AC Power Supply on page 122 Removing an M10i AC Power Supply The AC power supplies are located at the bottom rear of the chassis, as shown in “M10i Chassis Description” on page 5. For information about power supply redundancy and replaceability, see “M10i Power System Description”...
) position. Locate the AC power cord shipped with the router, which should be appropriate for your geographical location (see “M10i AC Power Cord Specifications” on page 189). Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
If the Routing Engine finishes booting and you need to power off the router again, see “Powering Off an M10i Router” on page 71. After a power supply is powered on, it can take up to 60 seconds for status indicators—such as the output status LED on the power supply, the...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Field-Replaceable Units (FRUs)” on page 99. For M10i routers with only two AC power supplies, you must power off the router before replacing an AC power cord.
Installing an M10i DC Power Supply on page 126 Removing an M10i DC Power Supply The DC power supplies are located at the bottom rear of the chassis, as shown in “M10i Chassis Description” on page 5. For information about power supply redundancy and replaceability, see “M10i Power System Description”...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Loosen the thumbscrew at each end of the power supply faceplate, using a Phillips screwdriver if necessary. Grasp the handle on the power supply faceplate and pull firmly to slide the unit about halfway out of the chassis.
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If the Routing Engine finishes booting and you need to power off the router again, see “Powering Off an M10i Router” on page 71. After a power supply is powered on, it can take up to 60 seconds for status indicators—such as the output status LED on the power supply, the...
Figure 50: Installing a DC Power Supply Figure 51: Connecting DC power cables to a DC Power Supply Related Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation M10i DC Power Supply Description on page 26 M10i Router Power Requirements on page 188...
“M10i Field-Replaceable Units (FRUs)” on page 99. For M10i routers with only two DC power supplies, you must power off the router before replacing the DC power cables. See “Powering Off an M10i Router” on page 71.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Verify that the power switch on the power supply faceplate is in the ) position. Loop the DC power cables through the hook located on the faceplate to the right of the field-wiring terminals.
Replacing M10i Routing Engine Components Replacing the M10i Routing Engine on page 131 Removing and Inserting the PC Card from an M10i Routing Engine on page 135 Replacing the CompactFlash Card in an M10i Routing Engine on page 137 Configuring the CompactFlash Card on an M10i Routing Engine on page 138...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide For detailed information, see “M10i Routing Engine Description” on page 15. To replace a Routing Engine, perform the following procedures: Removing the M10i Routing Engine on page 132...
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All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components If you are removing the master Routing Engine and a second Routing Engine is installed, issue the following CLI command to switch mastership to the backup host module: user@host>...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Figure 53: Removing a Routing Engine Installing the M10i Routing Engine To install a Routing Engine (see Figure 54 on page 134): Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
Engine. You can also copy Junos OS from the Routing Engine onto a PC Card, for example, to create a backup copy of upgrade software that you have obtained from Juniper Networks. Instructions for copying software to a PC Card are available at the Juniper Networks Support Web site ( http://www.juniper.net/support/...
Inserting the PC Card in an M10i Routing Engine To insert the PC Card (see Figure 56 on page 136): Orient the PC Card with the Juniper Networks logo facing in the direction specified on the Routing Engine faceplate. Insert the card into the slot.
Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis. Remove the Routing Engine as described in “Replacing the M10i Routing Engine” on page 131. Use needlenose pliers with grooved jaws to pull the wire clasp out from under the CompactFlash card and lift it up (see Figure 57 on page 137).
To copy software to the CompactFlash card, perform the following procedure: Install the CompactFlash card and replace the Routing Engine as described in“Installing the CompactFlash Card in an M10i Routing Engine” on page 137 and “Installing the M10i Routing Engine” on page 134.
Routing Engine. The Routing Engine contains from one to three 168-pin DIMMs. Removing an SDRAM Module from an M10i Routing Engine on page 139 Installing an SDRAM Module in an M10i Routing Engine on page 140 Removing an SDRAM Module from an M10i Routing Engine The SDRAM modules are located on the top of the Routing Engine.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Remove the Routing Engine as described in “Replacing the M10i Routing Engine” on page 131. To release the SDRAM module, press the plastic ejectors on both sides of the module.
All manuals and user guides at all-guides.com Chapter 15: Replacing M10i Hardware Components Related Preventing Electrostatic Discharge Damage to an M10i Router on page 150 Documentation Installing the M10i Routing Engine on page 134 M10i Routing Engine Architecture Overview on page 33...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Figure 62: Console and Auxiliary Ports Removing an M10i Console or Auxiliary Cable on page 142 Installing an M10i Console or Auxiliary Cable on page 142 Removing an M10i Console or Auxiliary Cable...
M10i Router Environmental Specifications on page 185 Power Guidelines, Requirements, and Specifications for the M10i Router on page 187 Cable and Wire Guidelines and Specifications for the M10i Router on page 195 M10i Cable Connector Pinouts on page 201 Contacting Customer Support and Returning M10i Hardware on page 207...
Preventing Electrostatic Discharge Damage to an M10i Router on page 150 M10i Router Installation Safety Guidelines and Warnings on page 151 Laser and LED Safety Guidelines and Warnings for the M10i Router on page 156 Fire Safety Requirements for M Series, MX Series, and T Series Routers on page 160...
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide WARNING: This symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Do not push or force any objects through any opening in the chassis frame. Such an action could result in electrical shock or fire. Avoid spilling liquid onto the chassis or onto any router component. Such an action could cause electrical shock or damage the router.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Restricted Access Area Warning WARNING: The router is intended for installation in restricted access areas. A restricted access area is an area to which access can be gained only by...
DC Power Electrical Safety Warnings for M Series, MX Series, and T Series Routers on page 174 Preventing Electrostatic Discharge Damage to an M10i Router Many router hardware components are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V. You can easily generate potentially damaging static voltages whenever you handle plastic or foam packing material or if you move components across plastic or carpets.
The weight of a fully configured chassis is about 79 lb (35.8 kg). Observe the following guidelines for lifting and moving the router: Before moving the router, read the guidelines in “M10i Router Site Preparation Checklist” on page 39 to verify that the intended site meets the specified power, environmental, and clearance requirements.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Installation Safety Warnings for M Series, MX Series, and T Series Routers Observe the following warnings before and during router installation: Installation Instructions Warning on page 152...
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All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router The router must be installed into a rack that is secured to the building structure. The router should be mounted at the bottom of the rack if it is the only unit in the rack.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Le rack sur lequel est monté le router doit être fixé à la structure du bâtiment. Si cette unité constitue la seule unité montée en casier, elle doit être placée dans le bas.
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All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Router må installeres i et stativ som er forankret til bygningsstrukturen. Denne enheten bør monteres nederst i kabinettet hvis dette er den eneste enheten i kabinettet.
Maintenance and Operational Safety Warnings for M Series, MX Series, and T Series Routers on page 161 Laser and LED Safety Guidelines and Warnings for the M10i Router General Laser Safety Guidelines for M10i Routers on page 157 M10i Laser and LED Safety Warnings on page 157...
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router General Laser Safety Guidelines for M10i Routers Physical Interface Cards (PICs) with single-mode optical interfaces are equipped with laser transmitters, which are considered a Class 1 Laser Product by the U.S. Food and Drug Administration, and are evaluated as a Class 1 Laser Product per EN 60825–1 +A11...
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Varning! Laserprodukt av klass 1. Class 1 LED Product Warning WARNING: Class 1 LED product. Waarschuwing Klasse 1 LED-product. Varoitus Luokan 1 valodiodituote. Attention Alarme de produit LED Class I.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router ¡Atención! No mirar fijamente el haz ni observarlo directamente con instrumentos ópticos. Varning! Rikta inte blicken in mot strålen och titta inte direkt på den genom optiska instrument.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Related General Laser Safety Guidelines for M10i Routers on page 157 Documentation Fire Safety Requirements for M Series, MX Series, and T Series Routers General Fire Safety Requirements on page 160...
NOTE: To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire at or near a Juniper Networks router. If a dry chemical fire extinguisher is used, the unit is no longer eligible for coverage under a service agreement.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Attention Avant d'accéder à cet équipement connecté aux lignes électriques, ôter tout bijou (anneaux, colliers et montres compris). Lorsqu'ils sont branchés à l'alimentation et reliés à la terre, les objets métalliques chauffent, ce qui peut provoquer des blessures graves ou souder l'objet métallique aux bornes.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla. Attention Ne pas travailler sur le système ni brancher ou débrancher les câbles pendant un orage.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router ο das empfohlene Maximum von 40 C überschreitet. Um Lüftungsverschluß zu verhindern, achten Sie darauf, daß mindestens 15,2 cm lichter Raum um die Lüftungsöffnungen herum frei bleibt.
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim, then call for help. Related General Electrical Safety Guidelines and Electrical Codes for M10i Routers on page 167 Documentation M10i AC Power Electrical Safety Guidelines on page 172...
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router General Electrical Safety Guidelines and Electrical Codes for M10i Routers Install the router in compliance with the following local, national, or international electrical codes: United States—National Fire Protection Association (NFPA 70), United States...
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Varoitus Tämä laitteisto on tarkoitettu maadoitettavaksi. Varmista, että isäntälaite on yhdistetty maahan normaalikäytön aikana. Attention Cet équipement doit être relié à la terre. S'assurer que l'appareil hôte est relié à la terre lors de l'utilisation normale.
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All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Advarsel Når enheten installeres, må jordledningen alltid tilkobles først og frakobles sist. Aviso Ao instalar a unidade, a ligação à terra deverá ser sempre a primeira a ser ligada, e a última a ser desligada.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Aviso Este dispositivo possui mais do que uma conexão de fonte de alimentação de energia; para poder remover a fonte de alimentação de energia, deverão ser desconectadas todas as conexões existentes.
In Case of an Electrical Accident on page 166 Documentation General Electrical Safety Guidelines and Electrical Codes for M10i Routers on page 167 M10i DC Power Electrical Safety Guidelines on page 173 Japanese AC Power Cord Warning for M Series and MX Series Routers WARNING: Translation from Japanese: The attached power cable is only for this product.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Related Documentation M10i DC Power Electrical Safety Guidelines and Warnings M10i DC Power Electrical Safety Guidelines on page 173 DC Power Electrical Safety Warnings for M Series, MX Series, and T Series...
DC Power Electrical Safety Warnings for M Series, MX Series, and T Series Routers on Documentation page 174 DC Power Grounding Requirements and Warning for M10i Routers DC Power Electrical Safety Warnings for M Series, MX Series, and T Series Routers When working with DC-powered equipment, observe the following warnings:...
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All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Waarschuwing Voordat u een van de onderstaande procedures uitvoert, dient u te controleren of de stroom naar het gelijkstroom circuit uitgeschakeld is. Om u ervan te verzekeren dat alle stroom UIT is geschakeld, kiest u op het...
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide y sujetar con cinta la palanca del interruptor automático en posición de Apagado (OFF). Varning! Innan du utför någon av följande procedurer måste du kontrollera att strömförsörjningen till likströmskretsen är bruten. Kontrollera att all strömförsörjning är BRUTEN genom att slå...
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Aviso Quando forem requeridas montagens de instalação eléctrica de cabo torcido, use terminações de cabo aprovadas, tais como, terminações de cabo em circuito fechado e planas com terminais de orelha voltados para cima.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router Compliance Statements for NEBS for M Series, MX Series, and T Series Routers The equipment is suitable for installation as part of the Common Bonding Network (CBN).
Compliance Statements for Environmental Requirements for M Series, MX Series, and T Series Routers on page 180 Compliance Statements for Acoustic Noise for M10i Routers on page 181 Compliance Statements for Environmental Requirements for M Series, MX Series, and T Series Routers Batteries in this product are not based on mercury, lead, or cadmium substances.
All manuals and user guides at all-guides.com Appendix A: Safety and Regulatory Compliance Information for the M10i Router and 98/101/EEC. The product documentation includes instructional information about the proper method of reclamation and recycling. Related General Safety Guidelines for M Series, MX Series, and T Series Routers on page 147...
All manuals and user guides at all-guides.com APPENDIX B M10i Router Physical Specifications M10i Router Physical Specifications on page 183 M10i Router Physical Specifications Table 20 on page 183 summarizes physical specifications for the router chassis. Table 20: M10i Chassis Physical Specifications...
All manuals and user guides at all-guides.com APPENDIX C M10i Router Environmental Specifications M10i Router Environmental Specifications on page 185 M10i Router Environmental Specifications Table 21 on page 185 specifies the environmental specifications required for normal router operation. In addition, the site should be as dust-free as possible.
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide General Safety Guidelines for M Series, MX Series, and T Series Routers on page 147 General Safety Warnings for M Series, MX Series, and T Series Routers on page 148...
Topics include: M10i Chassis Grounding Cable and Lug Specifications on page 187 M10i Router Power Requirements on page 188 M10i Router AC Power Specifications on page 189...
Table 22 on page 188 lists the power requirements for various hardware components when the router is operating under typical voltage conditions. For PIC power requirements, see the M10i Multiservice Edge Router PIC Guide. Table 22: Component Power Requirements Power Requirement...
All manuals and user guides at all-guides.com Appendix D: Power Guidelines, Requirements, and Specifications for the M10i Router You can use the information in Table 22 on page 188 and the M10i Multiservice Edge Router PIC Guide to calculate power consumption for various hardware configurations, input current from a different source voltage, and thermal output, as shown in the following examples.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide appliance inlet coupler, type C14 as described by International Electrotechnical Commission (IEC) standard 60320. The plug at the male end of the AC power cord fits into the power source receptacle that is standard for your geographical location.
All manuals and user guides at all-guides.com Appendix D: Power Guidelines, Requirements, and Specifications for the M10i Router Related M10i AC Power Supply Description on page 25 Documentation Connecting Power on an AC-Powered M10i Router on page 65 Replacing an M10i AC Power Supply on page 121...
M10i DC Power Supply Description on page 26 Documentation Replacing an M10i DC Power Supply on page 125 Connecting Power on an DC-Powered M10i Router on page 67 M10i Router Power Requirements on page 188 M10i DC Power Cable and Lug Specifications on page 192 M10i DC Power Cable and Lug Specifications You must provide two 14-AWG (2.08 mm...
All manuals and user guides at all-guides.com Appendix D: Power Guidelines, Requirements, and Specifications for the M10i Router Figure 67: DC Power Cable Connections NOTE: DC power cables must not block access to router components or drape where people could trip on them.
Specifications for the M10i Router Network Cable Specifications for M10i Routers on page 195 Routing Engine Interface Cable and Wire Specifications for M10i Routers on page 200 Network Cable Specifications for M10i Routers The various PICs supported on the router accept different kinds of network cable, including multimode and single-mode fiber-optic cable.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Signal Loss in Multimode and Single-Mode Fiber-Optic Cable for M10i Routers Multimode fiber is large enough in diameter to allow rays of light to reflect internally (bounce off the walls of the fiber). Interfaces with multimode optics typically use LEDs as light sources.
All manuals and user guides at all-guides.com Appendix E: Cable and Wire Guidelines and Specifications for the M10i Router Dispersion is the spreading of the signal in time. The following two types of dispersion can affect an optical data link: Chromatic dispersion—Spreading of the signal in time resulting from the different...
Fiber-Optic and Network Cable Specifications for M10i Routers on page 195 Documentation Signal Loss in Multimode and Single-Mode Fiber-Optic Cable for M10i Routers on page 196 Attenuation and Dispersion in Fiber-Optic Cable on M Series, MX Series, and T Series...
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All manuals and user guides at all-guides.com Appendix E: Cable and Wire Guidelines and Specifications for the M10i Router Table 26: Estimated Values for Factors Causing Link Loss (continued) Link-Loss Factor Estimated Link-Loss Value Fiber attenuation Single-mode—0.5 dB/km Multimode—1 dB/km...
Routing Engine Interface Cable and Wire Specifications for M10i Routers For management and service operations, you connect the Routing Engine to an external console or management network. (For more information, see “M10i Routing Engine Description” on page 15.) Table 27 on page 200 lists the specifications for the cables that connect to management ports.
RJ-45 receptacle that accepts an Ethernet cable for connecting the Routing Engine to a management LAN (or another device that supports out-of-band management). For more information, see “M10i Routing Engine Interface Ports” on page 17. Table 28 on page 201 describes the RJ-45 connector pinout.
CONSOLE management console. The ports are configured as data terminal equipment (DTE). For more information, see “M10i Routing Engine Interface Ports” on page 17. Table 29 on page 202 describes the DB-9 connector pinouts. Table 29: DB-9 Connector Pinout...
All manuals and user guides at all-guides.com Appendix F: M10i Cable Connector Pinouts CAUTION: To maintain agency approvals, use only a properly constructed, shielded cable. Table 30 on page 203, Table 31 on page 203, Table 32 on page 204, and Table 33 on page 205 describe the RJ-48 connector pinouts.
All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide Table 31: RJ-48 Connector to RJ-48 Connector (Crossover) Pinout (continued) RJ-48 Pin RJ-48 Pin (on T1/E1 PIC) (Data numbering (Data numbering form) form) Signal No connect No connect...
Contacting Customer Support on page 212 Returning a Hardware Component to Juniper Networks, Inc. on page 213 Tools and Parts Required to Remove Components from an M10i Router on page 214 Packing the M10i Router for Shipment on page 214...
208) attached to the component body. Figure 68: Serial Number ID Label Related M10i CFEB and CFEB-E Serial Number ID Label on page 209 Documentation M10i HCM Serial Number ID Label on page 209 M10i PIC Serial Number ID Label on page 210...
M10i CFEB and CFEB-E LEDs on page 14 Maintaining the M10i CFEB and CFEB-E on page 79 Replacing, Upgrading, or Downgrading an M10i CFEB or CFEB-E on page 103 Contacting Customer Support on page 212 M10i HCM Serial Number ID Label The serial number ID label on an HCM is located near the front on the right side, as shown in Figure 70 on page 210.
M10i PICs Description on page 8 Documentation M10i PIC LEDs on page 10 Maintaining the M10i PICs and PIC Cables on page 81 Troubleshooting the M10i PICs on page 94 Replacing an M10i PIC on page 111 Contacting Customer Support on page 212...
M10i Power System Description on page 24Replacing an M10i DC Power Supply on Documentation page 125 Troubleshooting the M10i Power System When LEDs on All Power Supplies Are Off on page 96 Troubleshooting the M10i Power System When the LED on One Power Supply Is Off...
Contacting Customer Support on page 212 Contacting Customer Support You can contact Juniper Networks Technical Assistance Center (JTAC) 24 hours a day, 7 days a week in one of the following ways: On the Web, using the Case Manager link at: http://www.juniper.net/support/...
(RMA) is issued. This number is used to track the returned material at the factory and to return repaired or new components to the customer as needed. NOTE: Do not return any component to Juniper Networks, Inc. unless you have first obtained an RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have an RMA.
If you do not have these materials, contact your Juniper Networks representative about approved packaging materials. Power off the router. See “Powering Off an M10i Router” on page 71. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
Documentation Returning a Hardware Component to Juniper Networks, Inc. on page 213 Tools and Parts Required to Remove Components from an M10i Router on page 214 Guidelines for Packing M10i Components for Shipment on page 215 Guidelines for Packing M10i Components for Shipment...
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All manuals and user guides at all-guides.com M10i Multiservice Edge Router Hardware Guide cable HCM..................88 DC power ...............192 LEDs grounding..............187 hardware components........87 Routing Engine management ports...200 HCM................87 clearance ................43 overview of tools............87 DC power supply............26, 191 PIC..................94 electrical................189 power system..............95 grounding ...............187...