Diagnostics Software; Steps For Diagnostics - Compaq ProLiant ML350 Maintenance And Service Manual

Diagnostics Software

The Test Error Codes tables include all test error codes generated by Compaq products. Each
code has a corresponding description and recommended action. Each system generates only
those codes that apply to its configuration and options.
When you run Diagnostics and Utilities from the System Configuration Utility main menu, the
utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the SmartStart and Support Software CD and must be
accessed when a system configuration error is detected during the Power-On Self-Test (POST).
Create a Diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics
from diskette. See procedure in the "Running Compaq Utilities" section earlier in this chapter.
The following options are available from the Diagnostics and Utilities menu:
I
Test Computer
I
INSPECT Computer
I
Upgrade Firmware
I
Remote Utilities
I
Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.

Steps for Diagnostics

In each case, the Recommended Action column lists the steps necessary to correct the problem.
After completing each step, run the Diagnostics utility to verify that the error condition has been
corrected. If the error code redisplays:
1. Perform the next step listed in the table.
2. Run the Diagnostics program again.
3. Follow this procedure until the Diagnostics program no longer detects an error condition.
Diagnostics and Troubleshooting 3-39