Compaq PROLIANT ML350 Maintenance And Service Manual
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Compaq PROLIANT ML350 Maintenance And Service Manual

Compaq PROLIANT ML350 Maintenance And Service Manual

Generation 3 server
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Download this manual See also: Troubleshooting Manual, Maintenance and Service Manual
Compaq ProLiant ML350 Generation 3 Server
Maintenance and Service Guide
Part Number 278704-002
January 2003 (Second Edition)
This document provides detailed instructions for maintenance and
service personnel. It includes removal and replacement procedures, spare
parts information, and an overview of diagnostic tools for the Compaq
ProLiant ML350 Generation 3 server.
COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM

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  • Page 1 It includes removal and replacement procedures, spare parts information, and an overview of diagnostic tools for the Compaq ProLiant ML350 Generation 3 server. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM...
  • Page 2 Java™ is a U.S. trademark of Sun Microsystems, Inc. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.

  • Page 3: Table Of Contents

    Hot-Plug Hard Drive Blank ... 2-20 Hot-Plug Hard Drive... 2-21 Hot-Plug Hard Drive Cage ... 2-22 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Contents...
  • Page 4 Integrated Dual Channel Wide Ultra3 SCSI Adapter... 5-7 Remote Insight Lights-Out Edition II Option Board... 5-8 Index COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 5: About This Guide

    Important Safety Information Before installing this product, read the Important Safety Information document provided. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM About This Guide...

  • Page 6: Compaq Technician Notes

    NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 7: Where To Go For Additional Help

    In the United States and Canada, call 1-800-652-6672. • Outside the United States and Canada, refer to Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM www.compaq.com www.compaq.com About This Guide...

  • Page 8: Text Conventions

    (URLs). Sans serif viii COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM is used for command lines, code examples, screen displays, Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 9: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq ProLiant™ ML350 Generation 3 server. Refer to Table 1-1, and Table 1-2 for the names of referenced spare parts. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 10: Mechanical Parts Exploded View

    Illustrated Parts Catalog Mechanical Parts Exploded View Figure 1-1: Mechanical parts exploded view Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM...

  • Page 11: Mechanical Spare Parts List

    Rack-mounting hardware kit with rails and cable management arm Removable media device blank *Not shown Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Illustrated Parts Catalog Spare Part Number 249927-001...

  • Page 12: System Components Exploded View

    Illustrated Parts Catalog System Components Exploded View Figure 1-2: System components exploded view COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 13: System Components Spare Parts List

    2-GB PC2100 DDR ECC Registered DIMM* *Not shown Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Illustrated Parts Catalog Spare Part Number...
  • Page 14 Return kit (rack model only)* Country kit* Tower-to-rack conversion kit* *Not shown COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM continued Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Spare Part Number...

  • Page 15: Removal And Replacement Procedures

    To service the server, a Torx T-15 screwdriver may be needed. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...

  • Page 16: Electrostatic Discharge Information

    Always place drives with the Printed Circuit Board (PCB) assembly-side down. • Use conductive field service tools. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 17: Symbols On Equipment

    Weight in lb and guidelines for manual material handling. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 18: Preparation Procedures

    CAUTION: The server must always be operated with system unit covers on. Proper cooling is not achieved when the system unit covers are removed. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 19: Rack Stability Warning

    Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 20: Bezel Door (Tower Model Only)

    Figure 2-1: Removing the bezel door (tower model only) To replace the bezel door, reverse steps 3 and 4. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 21: Access Panel

    Figure 2-2: Removing the access panel To replace the access panel, reverse steps 2 through 4. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 22: Bezel (Rack Model Only)

    Figure 2-3: Loosen the thumbscrews holding the chassis and fully extend the chassis from the rack COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 23 6. Loosen the two thumbscrews securing the rack bezel to the chassis. Figure 2-5: Loosening the thumbscrews securing the rack bezel to the chassis Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...
  • Page 24 Figure 2-6: Removing the bezel (rack model only) To replace the bezel, reverse steps 2 through 7. 2-10 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 25: Removable Media Device Blank

    To replace the media device blank, reverse steps 2 through 5. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 26: Cable Routing Diagrams

    Diskette Drive Signal Cable Figure 2-8: Diskette drive signal cable routing 2-12 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 27: Ide Cd-Rom Drive Signal Cable

    Table 2-1: Removable Media Device Cable Routing Item Description Signal cable Power cable Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-13...

  • Page 28: Scsi Point-To-Point Cable

    Removal and Replacement Procedures SCSI Point-to-Point Cable Figure 2-11: SCSI LVD Point-to-Point cable routing 2-14 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...

  • Page 29: Air Baffle

    To replace the air baffle, reverse steps 2 through 6. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-15...

  • Page 30: System Fan Modules

    NOTE: I/O fan cable connection show for clarity (2). Figure 2-13: Disconnecting the fan cables from the system board 2-16 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 31 Figure 2-14: Removing the system CPU fan module To replace the system CPU fan module, reverse steps 2 through 7. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-17 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...
  • Page 32 3. Carefully lift the I/O fan module out and away from the chassis (2). To replace the I/O fan module, reverse steps 1 through 3. 2-18 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 33: Drive Bay Configuration

    Removable media device bays CD-ROM drive 1.44-MB diskette drive Hot-plug hard drive bays Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-19...

  • Page 34: Hot-Plug Hard Drive Blank

    Figure 2-17: Removing a hot-plug hard drive blank To replace a hot-plug hard drive blank, reverse steps 1 and 2. 2-20 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 35: Hot-Plug Hard Drive

    To replace a hot-plug hard drive, push the drive back into the bay and then close the ejector lever to fully seat the drive. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-21...

  • Page 36: Hot-Plug Hard Drive Cage

    5. Disconnect the SCSI cable from the back of the hot-plug hard drive cage and system board (2). Figure 2-19: Disconnecting cables from the hot-plug hard drive cage 2-22 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 37 To replace a hot-plug hard drive cage, reverse steps 2 through 8. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 38: Removable Media Device

    4. Disconnect the cables from the back of the removable media device and the system board. Figure 2-21: Disconnecting the removable media device cables 2-24 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 39 NOTE: It is not necessary to push up on the drivelock when installing a removable media device. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-25 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...

  • Page 40: Expansion Slots

    Note: Slots 1, 2, 3 and 4 are optimized for PCI-X 100 add-in cards. 2-26 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Slot Number Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 41: Expansion Board

    Lift the retainer away from and out of the chassis (2). Figure 2-24: Removing the expansion board retainer Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-27...
  • Page 42 Figure 2-25: Removing the expansion board To replace an expansion board, reverse steps 2 through 9. 2-28 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 43: Memory Module Guidelines

    DIMMs installed in the server must be registered DDR, 3.3-volts, 72-bits wide. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures...

  • Page 44: Memory Modules

    Figure 2-27: Removing a memory module To replace a memory module, reverse steps 2 through 5. 2-30 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 45: Processors And Processor Power Modules

    Processor socket 1 (populated) Processor socket 2 PPM socket 2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-31...

  • Page 46: Processor

    IMPORTANT: The lever must be perpendicular to the board or socket for the processor to unlock. Figure 2-29: Releasing the processor-cage latch 2-32 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 47 8. Rotate the processor-locking lever to release the processor. Figure 2-31: Releasing the processor-locking lever Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-33 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM...
  • Page 48 CAUTION: To prevent possible server malfunction, be sure to completely close the processor locking lever. To replace the processor, reverse steps 2 through 9. 2-34 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 49: Processor Power Module

    (PPM) To replace a PPM, reverse steps 2 through 6. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-35...

  • Page 50: System Board

    Figure 2-34: Removing the system board To replace the system board, reverse steps 2 through 11. 2-36 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 51: System Battery

    (earthed) metal object. Refer to “Electrostatic Discharge Information” earlier in this chapter. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-37...
  • Page 52 NOTE: If expansion boards are installed, you may need to remove them to gain access to the battery. Figure 2-35: Locating and removing a system board battery 2-38 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 53: Power Supply

    To replace the power supply, reverse steps 1 through 3. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-39...

  • Page 54: Power Supply Backplane Board

    Figure 2-37: Removing the power supply backplane board To replace the power supply backplane board, reverse steps 2 through 6. 2-40 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...

  • Page 55: Feet (Tower Model Only)

    Figure 2-38: Removing the feet from the chassis To replace the feet, reverse steps 2 through 4. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removal and Replacement Procedures 2-41...

  • Page 56: Diagnostic Tools

    (both failure and prefailure) and collects data for reporting and graphing. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Diagnostic Tools How to run it...
  • Page 57 Erase Utility ROMPaq™ Utility Utility that upgrades the current system ROM. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide How to run it...
  • Page 58 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Diagnostic Tools How to run it...

  • Page 59: For More Information

    Troubleshooting Guide on the documentation CD. For the most recent version of this guide, go to www.compaq.com/support/servers. COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide How to run it INSPECT can be run from the Compaq Diagnostics program.

  • Page 60: Connectors, Switches, And Leds

    LED locations on the front panel, rear panel, system board and hard drives for the Compaq ProLiant ML350 Generation 3 server. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM...

  • Page 61: Connectors And Components

    Optional redundant power supply bay RJ-45 Ethernet connector SCSI connector knockouts USB port connectors (2) COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Item Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Description...

  • Page 62: System Board Components

    RILOE II connector (30 pin) System ID switch System configuration switch Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Item Connectors, Switches, and LEDs Description...

  • Page 63: Switches

    4-position system ID switch. Figure 4-3, Table 4-3 and Table 4-4 show and describe the use of each switch. Figure 4-3: System configuration switch settings COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 1 2 3 4 5 6 7 8...
  • Page 64 Clear CMOS and NVRAM Reserved Reserved Note: Switch positions 7 and 8 are reserved for Compaq authorized service providers only. Do not change the specified default setting for these positions, unless instructed otherwise. Table 4-4: System ID Switch Settings Position...

  • Page 65: Resetting System Configuration Settings

    6. Power up the server. 7. Reset all system configuration settings. Refer to Chapter 3 of this guide, “Diagnostic Tools,” or refer to the Compaq ROM-Based Setup Utility User Guide found on the server documentation CD for more information on RBSU.

  • Page 66: Leds

    • Network Interface Controller LEDs (on the back of the server) — Network activity status — Network link — Connection speed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Connectors, Switches, and LEDs...

  • Page 67: Power Button, System Status Leds, And Unit Identification Button

    • Hard drive status The UID button: • Activates identification. • Deactivates identification. • Indicates activation remotely. COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide...
  • Page 68 Description UID button UID LED Internal health External health Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Status Blue Flashing blue Green Amber Green...
  • Page 69 CAUTION: When the power LED is green, it is unsafe to remove AC power from the system without performing a proper shutdown of the operating system. 4-10 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Status Green...

  • Page 70: System Board Leds

    Processor 1 thermal Processor 1 status Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Status Off = No AC power, poor power supply, or power...
  • Page 71 CPU fan status DIMM status (DIMM slots 1 through 4) 4-12 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM continued Status Off = Fan functioning Amber = Fan is not installed or has failed...

  • Page 72: Hot-Plug Hard Drive Leds

    Problems” and “SCSI Device Problems” in the Compaq Servers Troubleshooting Guide. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Connectors, Switches, and LEDs 4-13...
  • Page 73 Connectors, Switches, and LEDs Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations Activity Flashing 4-14 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Online Fault Meaning Do not remove the drive. Removing a drive during this process causes data loss.
  • Page 74 Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations Activity On or flashing Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Online Fault Meaning OK to replace the drive online if a predictive failure alert is received (refer to the “Predictive Failure Alert”...

  • Page 75: Network Interface Controller Leds

    Figure 4-7: NIC LEDs Table 4-8: NIC LEDs Item Description Activity Link 4-16 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Status Condition No network activity Green blinking Linked and activity on the network No network link...

  • Page 76: Physical And Operating Specifications

    Integrated dual channel Wide Ultra3 SCSI adapter • Remote Insight Lights-Out Edition II option board Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Physical and Operating Specifications...

  • Page 77: System Unit

    Maximum Acoustic noise Idle (hard drives spinning) Operating (random seeks to hard drives) COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Description 44.5 cm (17.5 in) 46.99 cm (18.5 in) 60.96 cm (24.0 in) 66.04 cm (26.0 in)

  • Page 78: Rack Server System Unit

    Nonoperating Wet-bulb temperature Maximum Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Physical and Operating Specifications International Units (English Units) 21.87 cm (8.61 in) 60.96 cm (24 in)

  • Page 79: Memory

    Settling time Latency average Cylinders (high/low) Read/write heads COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Description 128 MB, 256 MB, 512 MB, 1 GB and 2 GB 266 MHz PC2100 ECC Registered DDR SDRAM DIMMs Description 88.9 mm (3.5 in)

  • Page 80: Ide Cd-Rom Drive

    Operating conditions Temperature Humidity Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Description CD-DA, CD-RW, Photo CD (single and multisession), CD-XA Ready, Cdi Ready...

  • Page 81: Wide Ultra3 Scsi Hot-Plug Hard Drives

    Network interface Compatibility Data transfer method Network transfer rate Connector I/O address and interrupt COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 9-GB Drive 18-GB Drive 9100.0 MB 18,209.8 MB One-third, 1.0 in One-third, 1.0 in 3.5 in...

  • Page 82: Integrated Dual Channel Wide Ultra3 Scsi Adapter

    Logical blocks Operating temperature Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Physical and Operating Specifications Description Wide Ultra160 SCSI, Wide Ultra3 SCSI, Wide Ultra SCSI,...

  • Page 83: Remote Insight Lights-Out Edition Ii Option Board

    External power adapter Remote Insight operating system support Remote Insight client browser support COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Description 32-bit PCI-based remote management board (For the ProLiant ML350 Generation 3 server, install the board in the 32-bit PCI slot.)

  • Page 84: Index

    2-12 ESD 2-4, 2-30, 2-32, 2-37 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM handling components 2-29 handling memory modules 2-29...
  • Page 85 2-3 help resources vii hood panel, part number 1-3 hot surface Index-2 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM symbol 2-3 warning 2-3, 2-4, 2-35 hot-plug hard drive LEDs, illustrated 4-13...
  • Page 86 2-30 size 5-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM socket locations, illustrated 2-29 speed 5-4 miscellaneous plastics kit, part number 1-3...
  • Page 87 Processor Power Module 1, LEDs 4-11 Processor Power Module 2, LEDs 4-12 removing 2-35 replacing 2-35 Index-4 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM socket locations, illustrated 2-31 warning 2-35 processor caution 2-34...
  • Page 88 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM telephone symbol 2-3 temperature threshold LED 4-12 text conventions viii...
  • Page 89 5-7 physical configuration 5-7 seek time 5-7 Index-6 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM Wide Ultra3 SCSI hot-plug hard drive specifications 5-6 work area recommendations 2-2 wrist strap, using 2-2...

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