Frequently Asked Questions - 3Com OfficeConnect User Manual

This will connect you to the fail-safe mode of the Router.
Follow the on-screen instructions. Enter the path and filename of
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the software image file.
When the upload has completed, the Router will restart, run the
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self-test and, if successful, resume normal operation. The Alert
LED will go out.
7 Reconnect your Router to the Cable/DSL modem and the
computers in your network. Do not forget to reconfigure the
computer you used for the software upload.
If the Router does not resume normal operation following the
upload, it may be faulty. Contact your supplier for advice.

Frequently Asked Questions

How many computers on the LAN does the Secure Router
support?
A maximum of 253 computers on the LAN are supported.
There are only 4 LAN ports on the Router. How are
additional computers connected?
You can expand the number of connections available on your
LAN by using hubs and switches connected to the Router. 3Com
OfficeConnect hubs and switches provide a simple, reliable
means of expanding your network; contact your supplier for
more information, or visit:
http://www.3com.com.
Does the Router support virtual private networks (VPNs)?
The Router fully supports VPNs It is capable of:
Initiating and terminating IPSec connections.
Terminating L2TP over IPSec and PPTP connections.
Providing hardware accelerated encryption for IPSec VPNs and
IPSec VPNs within L2TP over IPSec.
Providing VPN pass-through.
Configuring up to two VPN Tunnels.
Where can I download software upgrades for the Router?
Upgrades to the Secure Router software are posted on the 3Com
support web site, accessible by visiting:
http://www.3com.com
What other online resources are there?
The 3Com Knowledgebase at:
http://knowledgebase.3com.com
is a database of technical information covering all 3Com
products. It is updated daily with information from 3Com
technical support services, and it is available 24 hours a day, 7
days a week.
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