TABLE OF CONTENTS
1.
CONSUMABLE PARTS.............................................................................................5-1
1.1
Drum Unit ......................................................................................................................... 5-1
1.2
Toner Cartridge ................................................................................................................ 5-4
2.
2.1
Replacing the Fixing Unit ................................................................................................. 5-8
2.2
2.3
2.4
Replacing the Laser Unit................................................................................................ 5-20
3.
PERIODICAL CLEANING........................................................................................5-26
3.1
3.2
Cleaning the corona wire ............................................................................................... 5-27
3.3
3.4
4.
MTBF / MTTR ..........................................................................................................5-30
1.
INTRODUCTION .......................................................................................................6-1
1.1
Initial Check...................................................................................................................... 6-1
1.2
1.3
Identify the Problem ......................................................................................................... 6-3
2.
2.1
Operator Calls .................................................................................................................. 6-4
2.2
Service Calls .................................................................................................................... 6-7
3.
PAPER PROBLEMS................................................................................................6-11
3.1
Paper Loading Problems ............................................................................................... 6-11
3.2
Paper Jams .................................................................................................................... 6-13
3.3
Paper Feeding Problems ............................................................................................... 6-22
4.
5.
MALFUNCTIONS ....................................................................................................6-27
6.
IMAGE DEFECTS ...................................................................................................6-33
6.1
Image Defect Examples................................................................................................. 6-33
6.2
6.3
6.3.1 Process unit ...................................................................................................................... 6-52
7.
INCORRECT PRINTOUT ........................................................................................6-53
8.
NETWORK PROBLEM............................................................................................6-56
8.1
Installation Problem ....................................................................................................... 6-56
8.2
Intermittent Problem....................................................................................................... 6-57
8.3
TCP/IP Troubleshooting................................................................................................. 6-58
8.4
UNIX Troubleshooting.................................................................................................... 6-58
8.5
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