Sartorius CW3P Operating Instructions Manual page 64

Error Codes
Error codes are shown on the main display. Err codes are shown continuously; Inf messages are displayed for 2 seconds, after which the
program returns automatically to the weighing mode.
Error Code
ERR 101 104
-
ERR 320
ERR 335
ERR 340
ERR 341
ERR 343
INF 01
INF 02
INF 03
INF 06
INF 07
INF 08
INF 09
INF 10
INF 22
INF 23
INF 29
INF 71
INF 72
INF 73
INF 74
INF 98
INF 99
NO WP
64
Cause
Key is stuck
Key pressed at power on
Program memory defective
Verified weighing platform not compatible
Operating parameter memory (EEPROM)
defective
Data lost from RAM;
needs to be recharged
Loss of data in the memory area for
transaction numbers in external Alibi memory
Data output not compatible with
output format
Calibration/adjustment condition
not met; e.g.,
- the scale was not tared
- the scale is loaded
Calibration/adjustment could not
be completed within a certain time
Built-in calibration weight defective
Function not allowed in scales
verified for use in legal metrology
The load on the scale is too heavy
to zero the readout
Taring is not possible when the
gross weight is < zero
Tare key is blocked when there
is data in the tare memory
Error in storing reference value,
load is too light
Error in initializing an application
Minimum load not reached
Cannot store the current weight value
(e.g., control limits too low or too high)
Cannot store the current weight value (e.g.,
the transaction counter has reached its limit)
Data not found or unreadable
Function is blocked
(e.g., menu is locked)
No weighing platform connected
No weighing platform connected
No weighing platform connected
Solution
Release key or
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Connect a compatible weighing
with the connected terminal platform
Turn the scale off and then on again
If the error code is still displayed, please
contact your local Sartorius Service Center
Leave the scale connected to power
battery for at least 10 hrs.
Contact your local Sartorius Service Center
Change the menu settings
Calibrate only when
zero is displayed
Press ) to tare
Unload the scale
Allow the scale to warm up
and then repeat the adjustment process
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
for information on changing settings
Check whether "Tare/zero at
power on" is set
Zero the scale
The data stored for the application
program must be deleted before taring
Put a heavier sample on the scale
Contact your local Sartorius Service Center
Define a lower value for the minimum
load (in the "Application parameters,"
under "Minimum load for initialization"
None
None
Contact your local Sartorius Service Center
None
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center