Diagnostics; Mp-1Xx Self-Testing; Rapid Self-Test Mode; Detailed Self-Test Mode - AudioCodes MediaPack MP-102 User Manual

MP-1xx SIP User's Manual
9

Diagnostics

Several diagnostic tools are provided, enabling you to identify correct functioning of the MP-1xx,
or an error condition with a probable cause and a solution or workaround.
•
Front and rear panel indicator LEDs on the MP-1xx. The location and functionality of the
front panel LEDs is shown in Section
rear panel LEDs is shown in Sections
•
Self-Testing on hardware initialization, refer to Section
•
RS-232 terminal Notification Messages, refer to Section
•
Syslog Event Notification Messages. The Log Message can be viewed using an external
Syslog server, refer to Section
Embedded Web Server, refer to Section
screen is not recommended for prolong debugging.
9.1

MP-1xx Self-Testing

The MP-1xx features two self-testing modes: rapid and detailed.
9.1.1

Rapid Self-Test Mode

Rapid self-test mode is run each time the media gateway completes the initialization process.
This is a short test phase in which the only errors detected and reported are failure in initializing
hardware components. All Status and Error reports in this self-test phase are reported through
Network Interface ports, as well as indicated by the LED Status Indicators.
9.1.2

Detailed Self-Test Mode

Detailed self-test mode is run when initialization of the media gateway is completed and if the
configuration parameter EnableDiagnostics is set to 1. In this mode, the media gateway tests all
hardware components (memory, DSP, etc.), outputs the status of the test results, and ends the
test.
To enable the detailed self-test mode, take these 4 steps:
Retrieve the ini file from the VoIP gateway.
1.
Change the EnableDiagnostics parameter to 1.
2.
Load the ini file onto the VoIP gateway.
3.
Restart the VoIP gateway.
4.
The VoIP gateway does not process calls while in Detailed self-test mode. When you are finished
running the detailed test, you must disable the Detailed self-test mode.
To disable the detailed self-test mode, take these 4 steps:
Retrieve the ini file from the VoIP gateway.
1.
Change the EnableDiagnostics parameter to 0.
2.
Load the ini file onto the VoIP gateway.
3.
Restart the VoIP gateway.
4.
Version 4.4
2.1.2 on page 22. The location and functionality of the
2.2 and 22.
9.2.2 on page 170, or on the 'Message Log' screen in the
5.10.3 on page 129. Note that the 'Message Log'
169
9.1 below.
9.2 on page 170.
9. Diagnostics
March 2005