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Troubleshooting Guide
Problem
No segments appear
on the weight display
The display shows "L"
The display shows "H"
The weight readout
changes constantly
The weight readout
is obviously wrong
Storage and Shipping Conditions
Storage temperature: – 40 to + 70°C/ – 40 to +158°F
Read and follow the instructions given in the section entitled "Safety Inspection."If you need to return this
equipment, disconnect all cables before shipping to prevent damage. Remove any splashes or spill of
paint. Please enclose a description of the equipment failures/faults.
C Marking
Note:
G The seal marking affixed to the equipment indicates that the equipment may be opened and serviced
only by technicians authorized by Sartorius to ensure proper functioning and safe operation of this
equipment. Otherwise, you will invalidate the warranty.
The equipment meets the requirements of the following Council Directives:
89/336/EEC "Electromagnetic Compatibility (EMC)"
Applicable European Standards:
Limitation of emissions:
Defined immunity to interference: EN 50082-1
Note:
The operator shall be responsible for any modifications to Sartorius equipment and for any connections of
cables or equipment not supplied by Sartorius and must check and, if necessary, correct these
modifications and connections. On request, Sartorius will provide information on the minimum operating
specifications (in accordance with the Standards listed above for defined immunity to interference).
Causes
– No AC power available
– The load plate is not in place
– The load on the pan exceeds
the scale's capacity
– Unstable ambient conditions
– Too much vibration or the
scale is exposed to a draft
– Scale not adjusted
– The scale was not tared
(zeroed) before weighing
EN 50081-1
Residential, commercial and light industry
EN 50081-2
Industrial environment
Residential, commercial and light industry
EN 50082-2
Industrial environment
Solution
– Check the AC power supply
– Position the load plate
– Unload the scale
– Set up the scale in another area
– adapt the scale to the particular
weighing environment
–- Adjust scale
Tare/zero before weighing
9
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