Troubleshooting Guide - Sartorius PMA.Quality PMA7501H Installation Instructions Manual

Troubleshooting Guide

Problem
No segments appear
on the weight display
Weight display shows – The weighing pan is
"Low"
Weight display shows – The load on the pan
"High"
The weight readout
changes constantly
The weight readout
is obviously wrong
The lock symbol
is active
18
Cause
– No AC power available
not in place
exceeds the scale's capacity
– Unstable ambient conditions – Set up the scale in another area
– Too much vibration or
the scale is exposed to draft
– The paint component does
not have a stable weight
– The scale was not tared
before weighing
– The display is locked
– A password has been defined – Enter the correct password
– PC connection to
the scale is interrupted
Solution
– Check the AC power supply
– Position the weighing pan
– Unload the scale
– Access the menu to select
the appropriate code to adapt
the scale to the particular
weighing environment
(refer to "Menu Settings")
– Tare prior to weighing
– Access the menu settings to
deactive the "Lock" function
– Check the connection