CyberData 11085 Operation Manual

Singlewire-enabled voip v2 paging amplifier

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The IP Endpoint Company
Singlewire-enabled
VoIP V2 Paging Amplifier
Operations Guide
Part #011085
Document Part #930363B
for Firmware Version 1.2.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company Singlewire-enabled VoIP V2 Paging Amplifier Operations Guide Part #011085 Document Part #930363B for Firmware Version 1.2.3 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
  • Page 3 Revision Information Revision 930363B, released on August 19, 2011, corresponds to firmware version 1.2.3 and has the following changes: • Adds Section 2.2.2, "Connecting the Paging Amplifier". • Updates Table 1, "Product Specifications". Operations Guide 930363B CyberData Corporation...
  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Operations Guide 930363B CyberData Corporation...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 930363B CyberData Corporation...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 930363B CyberData Corporation...
  • Page 7: Table Of Contents

    C.4.2 Warranty & RMA Returns Outside of the United States ............ 34 C.4.3 Spare in the Air Policy ......................34 C.4.4 Return and Restocking Policy ....................35 C.4.5 Warranty and RMA Returns Page ..................35 Index Operations Guide 930363B CyberData Corporation...
  • Page 8: Chapter 1 Product Overview

    1.1 How to Identify This Product To identify the VoIP V2 Paging Amplifier, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011085. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...
  • Page 9: Typical System Installation

    VoIP V2 Paging Amplifier is normally installed as part of a public address system. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch PoE Injector (High Power Mode with Injector) Loudspeaker Loudspeaker VoIP Phone Singlewire Server Operations Guide 930363B CyberData Corporation...
  • Page 10: Product Features

    • TFTP Client Facilitates Web-based firmware upgrades of the latest V2 Paging Amplifier capabilities. • RTP • RTP/AVP - Audio Video Profile • SPEEX • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms Operations Guide 930363B CyberData Corporation...
  • Page 11: Product Specifications

    802.3at - up to 22 Watts (default, 50% duty cycle [one second on and one second off]) Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011085 Operations Guide 930363B CyberData Corporation...
  • Page 12: Chapter 2 Installing The Voip V2 Paging Amplifier

    Paging Amplifier and includes a kit for mounting. Table 2-1. Parts List Quantity Part Name Illustration Paging Amplifier Assembly Installation Quick Reference Guide Paging Amplifier Mounting Accessory Kit, RoHS (part #071057A) which includes: (2)Plastic Ribbed Anchors (2) #6 Sheet Metal Screws Operations Guide 930363B CyberData Corporation...
  • Page 13: Paging Amplifier Setup

    Installing the VoIP V2 Paging Amplifier Paging Amplifier Setup 2.2 Paging Amplifier Setup Set up and configure each Paging Amplifier before you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network...
  • Page 14: Paging Amplifier Components

    Status LED (GREEN) A steady LED confirms that the Paging Amplifier is operational. The LED will blink during a page when it is online. Network Activity LED (GREEN) Network Link LED (GREEN/YELLOW) Speaker Volume Operations Guide 930363B CyberData Corporation...
  • Page 15: Connecting The Paging Amplifier

    Use 16 gauge wire coming out of screw terminals. Standard 1 Speaker Configuration (802.3af mode) Note: The maximum wire length from the amplifier 8 Ohms to the speaker should not be more than 25 feet. 16 gauge wire Operations Guide 930363B CyberData Corporation...
  • Page 16 8 Ohms 8 Ohms 16 gauge wire 25 feet maximum distance 2 speakers in parallel (4 Ohm total) Twist wire nuts Note: Use wire nuts to connect wire from the speakers to 16 gauge wire. Operations Guide 930363B CyberData Corporation...
  • Page 17: Paging Amplifier Dip Switches

    If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a High power PoE mode power injector in this mode (CyberData Part Number 011124). conforms to IEEE 802.3at draft 3.0. Table 2-5. DIP Switch 2 Settings...
  • Page 18: Voip V2 Paging Amplifier System Installation And Connection Options

    (up to 25 watts) Figure 2-9. Speaker Out Connection 802.3af Compliant Ethernet Switch High Power PoE Switch PoE Injector (High power mode with Injector) 011068 Loudspeaker Paging Amplifier VoIP Phone Informacast Server (up to 25 watts) Operations Guide 930363B CyberData Corporation...
  • Page 19: Loudspeaker Type

    Use a RJ 45 cable. VoIP V2 Paging Amplifier ● 2.2.4.1 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-10. 011068 Loudspeaker 2.2.4.2 Cabling/Wiring Using the amplified output, you may connect a loudspeaker to a Paging Amplifier with a good quality speaker cable that is limited to 25 feet in length.
  • Page 20: Confirm Operation

    Green The Activity LED blinks to indicate network traffic. Figure 2-11. Paging Amplifier LEDs—Power and Link Power LED (blue/green) Link LED (green/yellow) Figure 2-12. Paging Amplifier LEDs—Status and Activity Status LED (green) Activity LED (green)(yellow) Operations Guide 930363B CyberData Corporation...
  • Page 21: Confirm The Ip Address And Test The Audio

    RTFM switch for an additional five seconds until you hear the Paging Amplifier announce the words, “restoring defaults” and “rebooting”. 2. Release the RTFM switch. The Paging Amplifier will be restored to the factory default settings. Operations Guide 930363B CyberData Corporation...
  • Page 22: Adjust The Volume

    To adjust the Paging Amplifier volume, turn the external Volume dial (Figure 2-14) on the Paging Amplifier face. For the lineout volume, the volume is fixed and the volume control is adjusted through an Note external amplifier. Figure 2-14. External Volume Dial External volume dial Operations Guide 930363B CyberData Corporation...
  • Page 23: Configure The Paging Amplifier Parameters

    Table 2-8. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930363B CyberData Corporation...
  • Page 24: Paging Amplifier Web

    Make sure that the PC is on the same IP network as the Paging Amplifier. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
  • Page 25 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-15): Web Access Username: admin Web Access Password: admin Figure 2-15. Home Page Note Figure 2-15 shows the factory default settings. Operations Guide 930363B CyberData Corporation...
  • Page 26 Select either Yes or No to indicate if you want to hear a beep when the unit is powered up. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930363B CyberData Corporation...
  • Page 27: Upgrade The Firmware And Reboot The Paging Amplifier

    4. Copy the firmware files to be upgraded to the appropriate TFTP server directory: • c:\tftp-root\for Windows • /tftpboot/for Linux 5. Log in to the Paging Amplifier home page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". Operations Guide 930363B CyberData Corporation...
  • Page 28 The Paging Amplifier will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot). Operations Guide 930363B CyberData Corporation...
  • Page 29 Use this field to enter the new file name for the firmware file that you are uploading (25 character limit). Click on the Submit button to automatically upload the selected firmware and reboot the system. Click on the Reboot button to reboot the system. Operations Guide 930363B CyberData Corporation...
  • Page 30: Reboot The Paging Amplifier

    1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-17). Figure 2-17. Reboot System Section Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-18. Reboot Page Operations Guide 930363B CyberData Corporation...
  • Page 31: Identifying And Testing A Paging Amplifier When Using Informacast 4.0 Or Later

    Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 2.4 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData Paging Amplifier when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 32 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 2. On the IP Paging Amplifier Configuration page, InformaCast will indicate that it has detected new units. Click View. Figure 2-20. IP Amplifier Configuration Page View InformaCast has detected new Speakers. Operations Guide 930363B CyberData Corporation...
  • Page 33 Installing the VoIP V2 Paging Amplifier Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected units. Click Test. Figure 2-21. IP Speaker Configuration Page Test Operations Guide 930363B CyberData Corporation...
  • Page 34 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 930363B CyberData Corporation...
  • Page 35 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a Paging Amplifier to the InformaCast server. Figure 2-23. IP Configuration Page Operations Guide 930363B CyberData Corporation...
  • Page 36 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-24. Add IP Speaker Page Your unit is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930363B CyberData Corporation...
  • Page 37: Appendix A Mounting The Amplifier

    The Paging Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the two #6 SHEET METAL SCREWS to secure the enclosure. Operations Guide 930363B CyberData Corporation...
  • Page 38: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930363A CyberData Corporation...
  • Page 39: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirepagingampv2/docs.html 2.
  • Page 40: Contact Information

    3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...
  • Page 41: Warranty

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 42: Return And Restocking Policy

    For End Users, please contact the company that you purchased your equipment from for their return policy. C.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html...
  • Page 43: Index

    30 contact information for CyberData 33 InformaCast CyberData contact information 33 Add IP Speaker Page 29 CyberData support limited to IP endpoint IP Speaker Configuration page 25 functionality 24 Test IP Speaker Page 27 testing and identifying a Singlewire-enabled ceiling...
  • Page 44 (when using InformaCast 4.0) 24 parts list 5 TFTP server 3, 31 password two speaker configuration 9 login 18 restoring the default 6, 16 power LED 13 power, connecting to paging amplifier 8 product Operations Guide 930363B CyberData Corporation...
  • Page 45 & RMA returns outside of the United States 34 warranty & RMA returns within the United States 34 warranty and RMA returns page 35 warranty policy at CyberData 34 web access password 6, 16 web access username 6, 16...

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