Media Jams - Xerox Phaser 8400 Service Manual

Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer's Phaser 8400 Reference Guide or
the Phaser 8500/8550 User's Guide.
Light Stripes or Missing Colors
Problem type
Missing or light-colored
stripes on prints.
Ink Smears, Oil Spots, or Random Ink Streaks
Problem type
Ink smears on the front,
back, or edges of a page.
Oil (drum fluid) on top edge
of print.

Media Jams:

Note
Refer to the jam codes in "Jam Codes" on page 3-55.
Problem type
Paper-pick or jamming
problems at the tray.
Paper jamming problems
at the front door.
Paper jamming problems
at the exit.
Paper-pick or jamming
problems at the Optional
525-Sheet Feeder, Tray 3,
or Tray 4.
Duplex path jam
Double picks
Cleaning and Maintenance
Solution
Select the automated procedure
the Control Panel.
Solution
Select the automated procedure
the Control Panel.
Check the maintenance kit for ink and paper-dust build-up on
the wiper blade.
Select the automated procedure
the Control Panel.
Solution
Clean the pick roller. Follow the "Pick Roller Cleaning Method"
on page 7-4.
Clean the transport rollers.
Clean the exit rollers and paper release blade.
Clean the appropriate tray assembly feed roller.
Clean the preheat, duplex, and exit rollers.
Clean the pick rollers and separator pad with alcohol. Clean
pick pad with clear packaging tape using the procedure "Pick
Roller Cleaning Method" on page 7-4.
Eliminate Light Stripes
Remove Print Smears
Remove Print Smears
from
from
from
7-3