36,000.40 Errors - Drum Maintenance Faults - Xerox Phaser 8400 Service Manual

36,000.40 Errors - Drum Maintenance Faults

Troubleshooting Procedure for Drum Maintenance
Step Questions and Actions
1 1. Ensure ground integrity (see "Ensuring
Ground Integrity" on page 4-77).
2. Did this correct the problem?
2 1. Ensure the process drive system is correctly
homed as described in "Homing the Process
Gear Drive Train" on page 6-8.
3 1. Inspect pivot plate for cracks.
2. Check the drum maintenance cam rollers for
damage or improper movement.
3. If the pivot plate or cam rollers are faulty,
replace.
4. Did this correct the problem?
4
1. Use service diagnostics to run the Drum
Maintenance/Transfix Home test.
2. Use service diagnostics to run the Drum
Maintenance Drive test.
36,001.67 Errors
a.
Replace the pivot plate.
b. Replace the drum maintenance unit.
36,002.44 Errors
Printer can't write to Drum Maintenance Unit.
a. Ensure the DMU sits correctly in the pivot plate.
b.
Replace the DMU.
c. Replace the drum maintenance pivot plate assembly.
3-40
Yes
Complete.
Complete.
Complete.
If either test fails, replace the
process drive.
Phaser 8400/8500/8550 Color Printer
No
Go to Step 2.
Go to Step 3.
Go to Step 4.