13,0Xx.xx Errors - Thermal Faults - Xerox Phaser 8400 Service Manual

Troubleshooting Procedure for Electronic Module Interface (Continued)
Step Questions and Actions
■ For all other 11,000.4x errors:
11,100.60 - Temperature Error
The root problem for this error is temperature sensitivity with the power supply's
opto-isolator chips. Ensure room temperature is not too high. Ensure also that the
electronics fan runs correctly. If OK, then replace the electronics module.
12,000.60 Errors - Program Faults
a. Reset NVRAM and retest.
b.
Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on
page 4-77).

13,0XX.xx Errors - Thermal Faults

13,000.48: Thermal fault.
Troubleshooting Procedures for Error Code 13,000 (Printhead)
Step Questions and Actions
1 1. Ensure ground integrity for the printer.
2. Did this correct the problem?
2 1. Reset NVRAM and retest.
2. Did this correct the problem?
3 1. Check and reseat all data cables to the
printhead.
2. Did this correct the problem?
13,003.42:
13,007.46:
Troubleshooting Procedures for 13,003 to 13,007 Error Code
Step Questions and Actions
1 1. Ensure ground integrity for the printer.
2. Did this correct the problem?
2 1. Reset NVRAM and retest.
2. Did this correct the problem?
Service Manual
Yes
Replace the electronics module.
Yes
Complete. Go to Step 2.
Complete. Go to Step 3.
Complete. Replace the
printhead.
Yes
Complete. Go to Step 2.
Complete. Replace in the
following order:
■
■
module
No
No
No
NVRAM
Electronics
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