Xerox 8400B - Phaser Color Solid Ink Printer Reference Manual
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Xerox 8400B - Phaser Color Solid Ink Printer Reference Manual

Xerox 8400B - Phaser Color Solid Ink Printer Reference Manual

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8400
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Reference Guide

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Summary of Contents for Xerox 8400B - Phaser Color Solid Ink Printer

  • Page 1: Reference Guide

    8400 P h a s e r ® C o l o r P r i n t e r Reference Guide Guide de référence Guida di riferimento Referenzhandbuch Guía de referencia Guia de referência Naslaggids Referensguiden...
  • Page 2 Copyright © 2003, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

  • Page 3: Table Of Contents

    Contents 1 Features Printer Tour ............. . 1-2 Printer Features .
  • Page 4 Contents Fonts ..............1-20 Types of Fonts.
  • Page 5 Contents Labels, Business and Index Cards ..........2-35 Guidelines .
  • Page 6 Contents Windows NT 4.x ............3-21 Preliminary Steps .
  • Page 7 Contents Maintenance............. 4-20 Adding Ink .

  • Page 8: Features

    "Front Panel" on page 1-7 "Printer Drivers" on page 1-10 ■ ■ "Managing Your Printer" on page 1-12 ■ "Printer Settings" on page 1-14 ■ "Fonts" on page 1-20 ■ "Registering Your Printer" on page 1-24 Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 9: Printer Tour

    PrintingScout provides on-screen notification and guidance if the printer needs help. ■ MaiLinX email notifies a specific person when supplies or maintenance are needed. ■ MaiLinX allows printing to your network printer from anywhere you have email. Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 10: Available Configurations

    Printer Tour Available Configurations The Phaser 8400 Color Printer has five configurations: Features Printer Configuration 8400B 8400BD 8400N 8400DP 8400DX Maximum Print Speed Memory (Mbytes) Up to 512 Mbytes Optional Hard Drive Optional Optional Optional Standard PostScript Fonts PCL Fonts Japanese Fonts* Optional Optional...

  • Page 11: Front View

    Printer Tour Front View Optional 525-Sheet Tray 4 Optional 525-Sheet Tray 3 Standard 525-Sheet Tray 2 100-Sheet Multi-Purpose Tray 1 Front panel Exit cover release Front cover release Exit cover Ink loader/Top cover Legal/A4 output tray extension Interface cover 8400-044 Side door Side View Maintenance kit...

  • Page 12: Top View

    ■ Phaser 8400B to 8400BD ■ Phaser 8400B to 8400N ■ Phaser 8400N to 8400DP ■ Phaser 8400N to 8400DX ■ Phaser 8400DP to 8400DX For more information on printer options and upgrades, go to www.xerox.com/office/8400supplies. Phaser® 8400 Color Printer...

  • Page 13: Color

    Printer Tour Color Xerox Phaser color printers embody 20 years of printing experience. While different models are optimized for tasks, such as fast, easy, office printing or complex, large format graphic arts applications, all Phaser color printers share important characteristics that contribute to the Xerox reputation for color image quality.

  • Page 14: Front Panel

    User Documentation CD-ROM for details about front panel settings. Front Panel Layout The front panel on your printer has three components: Multi-colored LED light ■ ■ Graphic display ■ Six button cluster Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 15: Error And Warning Messages

    Front Panel Status Indicator LED: Blinking green = Printer is busy or in Standby mode P h a s e r 8 4 0 0 Steady green = Ready to print or Power READY TO PRINT Information Saver mode Walk-Up Features Printer Setup Troubleshooting Blinking yellow = Warning, continues to...

  • Page 16: Print Icon

    Front Panel Print Icon There are a number of information pages accessible through the front panel. When the print icon appears before a title on the front panel display, press the OK button to print that page. Menu Map The “Menu Map” is a visual representation of the front panel settings and information pages. To print the “Menu Map”: At the printer’s front panel, select Information, then press the OK button.

  • Page 17: Printer Drivers

    Xerox makes driver installation easy with its Walk-Up Technology. For more information about printer drivers, see the video at www.xerox.com/office/drivers. Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems. The following drivers are available: Driver...

  • Page 18: Printer Driver Features

    Printer Drivers Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems. Windows, Windows Windows 2000, XP, Macintosh Macintosh Feature 98, Me Server OS 9.x OS 10.x 2003 ● ● ● ●...

  • Page 19: Managing Your Printer

    For detailed information about CentreWare IS software, click HELP on the upper right of the CentreWare IS screen. For more information about “CentreWare IS” go to Reference/Connections & Networks/ Printer Management Software on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved. 1-12...

  • Page 20: Phasersmart

    PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS: Launch your web browser.

  • Page 21: Printer Settings

    Click Printer Defaults on the left sidebar of the Properties page. Select Off or On from the Printer Startup Page drop-down list to change the setting. Click Save Changes at the bottom of the page. Copyright © 2003 Xerox Corporation. All Rights Reserved. 1-14...

  • Page 22: Accessing Power Saver

    Printer Settings Printing the Startup Page To print the “Startup Page”: Select Information, then press the OK button. Information Pages, then press the OK button. Select Startup Page, then press the OK button to print. Select Accessing Power Saver To save energy, the printer enters a Power Saver, low-energy consumption mode after a pre- defined period of time since its last activity.

  • Page 23: Accessing Protected Mode Using Centreware Is

    Printer Settings Using CentreWare IS To select Intelligent Ready mode or to schedule warmup/standby settings: Launch your web browser. Enter your printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the General folder on the left sidebar. Select Warmup.

  • Page 24: Selecting Tray Settings

    Printer Settings Using the Printer’s Front Panel To change the load paper timeout: Select Printer Setup, then press the OK button. Select Paper Handling Setup, then press the OK button. Load Paper Timeout, then press the OK button. Select Scroll to the desired timeout value. The values (None, 1, 3, 5, or minutes, hour or hours) indicate the length of time you want the printer to wait for you to load paper...

  • Page 25: Adjusting Front Panel Brightness

    Printer Settings Using the Front Panel To specify tray selection: At the printer’s front panel, select Printer Setup, then press the OK button. Select Paper Handling Setup, then press the OK button. Select Paper Source, then press the OK button. Scroll to the desired tray or Auto Select.

  • Page 26: Adjusting Front Panel Contrast

    Printer Settings Adjusting Front Panel Contrast To adjust the contrast between the text and the background to make the front panel text more readable: At the printer’s front panel, select Printer Setup, then press the OK button. Front Panel Setup, then press the OK button. Select Select Front Panel...

  • Page 27: Fonts

    To view a list of resident PCL or PostScript fonts, use CentreWare IS: Launch your web browser. Enter your printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Click the Properties tab. Click the Web Server folder. Select Font Files. Copyright © 2003 Xerox Corporation. All Rights Reserved. 1-20...

  • Page 28: Printing A List Of Resident Fonts

    Fonts Printing a List of Resident Fonts To print a list of resident PostScript or PCL5c fonts, use: ■ The printer’s front panel ■ CenterWare IS ■ The printer driver Using the Printer’s Front Panel To print either a PCL font list or a PostScript font list at the front panel: Select Information, then press the OK button.

  • Page 29: Downloading Fonts

    You can list, print, and download PostScript and PCL5c fonts using the Font Management Utility. To download the Font Management Utility, go to www.xerox.com/office/drivers and use the Key word search FMU.
  • Page 30 Fonts Downloading Fonts from a Mac(9.x only) Use the Apple Printer Utility to download fonts to the printer. Note If you do not have the Apple Printer Utility on your computer, install it from Printer Installer and Utilities CD-ROM. Double-click the Apple Printer Utility icon (in the PhaserTools folder on your computer’s hard disk) to launch the utility.

  • Page 31: Registering Your Printer

    Color Connection has everything you need to help you look great in print. Registering your printer also provides you with updates and news about your printer. Copyright © 2003 Xerox Corporation. All Rights Reserved. 1-24...

  • Page 32: Printing

    "Labels, Business and Index Cards" on page 2-35 ■ "Specialty Paper" on page 2-40 ■ "Custom Size Paper" on page 2-52 ■ "Advanced Options" on page 2-54 ■ "Supplies and Recycling" on page 2-64 Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 33: Changing Paper

    The paper trays adjust to accommodate most sizes and types of paper, transparencies, or other specialty media. For best results, use only Xerox Phaser Color Printing Media specified for this printer. They are guaranteed to produce excellent results with your Phaser 8400 Printer—...

  • Page 34: Tray Setup

    Changing Paper Tray Setup Open the tray. ■ For Tray 1, pull down and out on the handle, then open the tray extension. ■ For Trays 2, 3, or 4, pull the tray completely out of the printer. 8400-007 8400-002 Tray 1 Trays 2–4 For Tray 1:...
  • Page 35 Changing Paper For Tray 2, 3, or 4: Adjust the paper guides to fit the paper size. Press the length and side guides until the ■ arrows on the guides match the appropriate paper size and the guides click into place. ■...
  • Page 36 Changing Paper Set paper settings when prompted at the printer’s front panel, or in the front panel Paper Handling Setup menu. ■ Tray 1: Set the paper size and type. ■ Tray 2, 3, or 4: Set the paper type. For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers...

  • Page 37: Supported Papers

    Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Phaser Color Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 8400 Color Printer.
  • Page 38 Supported Papers Supported Envelopes All envelopes should be printed single-sided only. Ink may be missing around the seams of some envelopes. Go to Reference/Printing on the User Documentation CD-ROM for information on how to maximize print quality and print custom size envelopes. Caution Only use the types of envelopes supported in this table.
  • Page 39 Supported Papers Supported Papers, Transparencies, and Other Specialty Media Paper Size Paper Type Paper Weight/Description ● ● Letter (8.5 x 11 in.) Plain Paper 60–122 g/m (16–32 lb. Bond) or A4 (210 x 297 mm) or Letterhead ● ● 122–220 g/m (32–40 lb.
  • Page 40 Phaser Trifold Brochures, 150 Sheets Letter 103R01018 Brochures 103R01019 176 g/m (65 lb. Cover) Weatherproof Phaser Weatherproof Paper, 150 Sheets Letter 103R01020 Paper 103R01021 100 g/m (27 lb. Bond) To order Xerox Phaser Color Printing Media, go to www.xerox.com/office/8400supplies. Phaser® 8400 Color Printer...

  • Page 41: Paper Storage Guidelines

    Supported Papers Paper Storage Guidelines Providing a good environment, and safe handling and storage conditions for your paper contributes to ultimate print quality. ■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items.

  • Page 42: Basic Printing

    P h a s e r 8 4 0 0 prompted by the front panel to either accept the indicated paper type and size or change them. 8400-001 Open Tray 1 by pulling down and out on the handle. 8400-006 Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-11...
  • Page 43 Basic Printing Open the tray extension. 8400-007 Insert the paper, transparencies, or envelopes into the tray. ■ Single-sided printing: Insert the side to be printed facedown with the top of page against the rollers. ■ 2-sided printing: Insert the first side to be printed first faceup with the bottom of the page against the rollers.
  • Page 44 Basic Printing Adjust the paper guides to fit against the paper, transparencies, or envelopes. 8400-052 At the printer’s front panel, press the OK button if the paper type is correct. If the paper type is not correct, select Change, then press the OK button. Select the paper size, then press the OK button.

  • Page 45: Loading Paper In Trays 2, 3, Or 4

    Basic Printing Loading Paper in Trays 2, 3, or 4 Use Trays 2, 3, and 4 for a wide range of papers including plain paper, transparencies, card stock, labels, specific envelopes, and specialty papers. Pull the tray completely out of the printer. 8400-002 Adjust the width and length paper guides to match the size of the paper.
  • Page 46 Basic Printing Insert the paper into the tray. Single-sided printing: Insert the side to be printed faceup with the top of the page ■ toward the front of the tray. ■ 2-sided printing: Insert the side to be printed first facedown with the top of the page toward the back of the tray.

  • Page 47: Factors Affecting Printer Performance

    Basic Printing At the printer’s front panel, if the paper type has changed: Select Printer Setup, then press the OK button. Paper Handling Setup, then press the OK button. Select Select Tray 2, 3, 4 Paper Type, then press the OK button. Select the appropriate paper type, then press the OK button to save your selection.

  • Page 48: Adjusting Printing Options

    "Selecting Print-Quality Modes" on page 2-19 ■ Setting Printing Options Many printing options are available with the Xerox printer driver. Selecting Printing Preferences in Windows Printer preferences control all of your jobs, unless you overwrite them specifically for your job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.
  • Page 49 Adjusting Printing Options Printing Options for Windows Operating Systems Operating Driver Tab Printing Options System Windows 2000, Layout tab Orientation ■ Windows XP, or Print on Both Sides (Duplex) ■ Windows Server Pages Per Sheet ■ 2003 Paper/Quality tab Paper type, size, and tray selection ■...

  • Page 50: Selecting Print-Quality Modes

    Adjusting Printing Options Selecting Properties for an Individual Job (Mac) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, then click Print. Select the desired printing options from the menus and drop-down lists that are displayed.

  • Page 51: Using Color

    Another important difference between your printer and monitor is the way each one translates light. Paper reflects light, while monitors emit light. Because of these different methods, printers have one range of colors and monitors have a different range of colors. Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-20...

  • Page 52: Image Processing

    Black and White Transforms all color to equivalent color document gray levels, and attempts to preserve color differences as gray density differences. For more information on color matching and ICC profiles, go to www.xerox.com/office/ infoSMART. Phaser® 8400 Color Printer 2-21...

  • Page 53: Color Sampler Pages

    Using Color To select the color correction in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the TekColor tab, select the desired color correction. Some of the color corrections are grouped under Office Color or Press Match Color. ■...

  • Page 54: 2-Sided Printing

    Tray 1 Maximum: 216 mm wide x 355 mm long (8.5 in. wide x 14 in. long) Minimum: 139.7 mm wide x 210 mm long (5.5 in. wide x 8.3 in. long) Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-23...

  • Page 55: Binding Preferences

    2-Sided Printing Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn. Portrait Portrait Landscape Landscape Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge...
  • Page 56 2-Sided Printing Setting the Printer Driver for 2-Sided Printing Operating System Steps Windows 98 or Select File, then select Print. Windows Me Click Properties. Select Setup, then select Print 2 Sides. Select or deselect Bind On Top Edge. Windows 2000, Select File, then select Print.

  • Page 57: Transparencies

    Phaser Professional Solid Ink Transparencies can be printed from any tray. They should be printed on one side only. To order Phaser Professional Solid Ink Transparencies or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/ supplies.

  • Page 58: Printing Transparencies In Tray 1

    Transparencies Printing Transparencies in Tray 1 Insert transparencies into Tray 1. 8400-053 Adjust the paper guides to fit against the transparencies. 8400-075 At the printer’s front panel: Select Change, then press the OK button. Select Letter, then press the OK button. Select Transparency, then press the OK button to save your selection.

  • Page 59: Printing Transparencies In Tray 2, 3, Or 4

    Transparencies Printing Transparencies in Tray 2, 3, or 4 Pull the tray completely out of the printer. 8400-002 Adjust the width and length paper guides to match the size of the paper. ■ Press the sides of the length guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place.
  • Page 60 Transparencies Insert transparencies into the tray. 8400-003 Note Do not load paper above the fill line inside the tray. Insert the tray into the printer tray slot and push it completely to the back of the printer. 8400-005 At the printer’s front panel: Select Printer Setup, then press the OK button.

  • Page 61: Envelopes

    Remove air “bubbles” from the envelopes before loading by setting a heavy book on top of the envelopes. ■ Wrinkling or embossing may occur in the printing process. For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-30...
  • Page 62 Never use envelopes with windows, metal clasps or adhesives with release strips; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 63 Envelopes Printing Envelopes in Tray 1 Insert envelopes into Tray 1 as follows: ■ Side-flap envelopes: Insert the envelopes with the flap side up and the flap of the envelopes toward the left of the printer. ■ End-flap envelopes: If the end-flaps are extended, close but do not seal the flaps before placing the envelopes in the tray.
  • Page 64 Envelopes Printing Envelopes in Tray 2, 3, or 4 Pull the tray completely out of the printer. 8400-002 Adjust the paper guides to match the size of the envelopes. ■ Press the sides of the length guide and slide the guide until the arrow on the guide matches the appropriate envelope size and clicks into place.
  • Page 65 Envelopes Insert the envelopes into the tray, flap side down with the flap of the envelope toward the left of the printer. 8400-083 Note Do not load paper above the fill line inside the tray. Insert the tray into the printer tray slot and push it completely to the back of the printer. 8400-082 At the printer’s front panel: Select...

  • Page 66: Labels, Business And Index Cards

    ■ Print only on one side of the sheet of labels. For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-35...

  • Page 67: Printing Labels In Tray 1

    Labels, Business and Index Cards Printing Labels in Tray 1 Insert the labels into the tray with the side to printed facedown with the top of page against the rollers. 8400-053 Adjust the paper guides to fit against the labels. 8400-075 Note Do not load paper above the fill line inside the tray.

  • Page 68: Printing Labels In Tray 2, 3, Or 4

    Labels, Business and Index Cards Printing Labels in Tray 2, 3, or 4 Pull the tray completely out of the printer. 8400-002 Adjust the width and length paper guides to match the size of the paper. ■ Press the sides of the length guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place.
  • Page 69 Labels, Business and Index Cards Insert the labels into the tray with the side to be printed faceup with the top of the page toward the front of the tray. 8400-081 Note Do not load paper above the fill line inside the tray. Insert the tray into the printer tray slot and push it completely to the back of the printer.

  • Page 70: Printing Business And Index Cards In Tray 1

    Labels, Business and Index Cards Printing Business and Index Cards in Tray 1 Insert the cards into the tray with the side to printed facedown with the top of page against the rollers. 8400-053 Adjust the paper guides to fit against the business or index cards. 8400-075 Note Do not load paper above the fill line inside the tray.

  • Page 71: Specialty Paper

    Phaser Professional Solid Ink High Resolution Photo Paper can be printed from any tray. It should be printed on one side only. To order Phaser Professional Solid Ink High Resolution Photo Paper or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/supplies.
  • Page 72 Specialty Paper At the printer’s front panel, press the OK button if the paper type is correct. If the paper is not correct, select Change, then press the OK button. Select the paper size, then press the OK button. Select Special, then press the OK button to save your selection. In the printer driver: Select the High-Resolution/Photo print-quality mode.
  • Page 73 Specialty Paper Note When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Insert the paper into the tray. with the side to be printed faceup with the top of the page toward the front of the tray.
  • Page 74 Specialty Paper In the printer driver: Select the High-Resolution/Photo print-quality mode. Select the appropriate tray as the paper source. For more information, go to Reference/Printing/Basic Printing on the User Documentation CD-ROM. Phaser® 8400 Color Printer 2-43...

  • Page 75: Printing Postcards And Trifold Brochures

    Postcards and trifold brochures can be printed from any tray. Both postcards and trifold brochures can be printed on two sides. To order Phaser Premium Postcards, Phaser Trifold Brochures, or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/supplies.
  • Page 76 Specialty Paper Printing Postcards and Trifold Brochures in Tray 1 Fan the postcards or trifold brochures to release sheets that may be stuck together. Insert a maximum of 100 sheets of either postcards or trifold brochures into the tray with the side to be printed first facedown with the top of the page against the rollers.
  • Page 77 Specialty Paper Printing Postcards and Trifold Brochures in Tray 2, 3, or 4 Pull the tray completely out of the printer. 8400-002 Adjust the width and length paper guides to match the size of the paper. ■ Press the sides of the length guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place.
  • Page 78 Specialty Paper Insert a maximum of 100 sheets of either postcards or trifold brochures into the tray. ■ Single-sided printing: Insert the side to be printed faceup with the top of the page toward the front of the tray. 2-sided printing: Insert the side to be printed first facedown with the top of the page ■...

  • Page 79: Printing Weatherproof Paper

    The printer has better feed reliability if Phaser Weatherproof Paper can be printed on two sides. To order Phaser Weatherproof Paper or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/supplies. Guidelines ■...
  • Page 80 Specialty Paper Printing Weatherproof Paper in Tray 1 Fan the Phaser Weatherproof Paper to release sheets that may be stuck together. Insert the paper into the tray with the side to be printed facedown with the top of the page against the rollers.
  • Page 81 Specialty Paper Printing Weatherproof Paper in Tray 2, 3, or 4 Pull the tray completely out of the printer. 8400-002 Adjust the width and length paper guides to match the size of the paper. ■ Press the sides of the length guide, then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place.
  • Page 82 Specialty Paper 2-sided printing: Insert the side to be printed first facedown with the top of the page ■ toward the back of the tray. 8400-092 8400-093 Single-sided printing 2-sided printing Note Do not load paper above the fill line inside the tray. Insert the tray into the printer tray slot and push it completely to the back of the printer.

  • Page 83: Custom Size Paper

    138.7 mm wide x 210 mm long 2-sided (5.5 in. wide x 8.3 in. long) For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-52...

  • Page 84: Loading Custom Size Paper In Tray 1

    Custom Size Paper Loading Custom Size Paper in Tray 1 Insert custom size paper into Tray 1 as follows: ■ Single-sided printing: Insert the side to be printed facedown with the top of page against the rollers. ■ 2-sided printing: Insert the first side to be printed first faceup with the bottom of the page against the rollers.

  • Page 85: Advanced Options

    ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, then select the Advanced Options tab. Select Separation Pages. Copyright © 2003 Xerox Corporation. All Rights Reserved. 2-54...

  • Page 86: Printing Multiple Pages To A Single Sheet (Sheets Per Page)

    Advanced Options Printing Multiple Pages to a Single Sheet (Sheets Per Page) When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per sheet. To print multiple pages on a single sheet of paper in a supported driver: Windows 98, Windows Me PostScript driver: ■...

  • Page 87: Printing Booklets

    Advanced Options Printing Booklets With two-sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided (duplex) printing. The driver automatically reduces each page image by 50 percent and prints two pages per sheet of paper. The pages are printed in the correct order so that you can fold and staple the pages to create a booklet.

  • Page 88: Printing Negative And Mirror Images

    Advanced Options Printing Negative and Mirror Images You can print pages as a negative image (reverses the light and dark areas in your printed image) or mirror image (flips images horizontally on pages when printed). Mirror Image Negative Image To select negative or mirror images in a supported driver: ■...

  • Page 89: Scaling

    Advanced Options Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent. The default is 100 percent. 100% 200% To select scaling in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, then specify the percentage to scale in the Percentage box.

  • Page 90: Printing Watermarks

    Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft, Confidential, Date, Version that you might stamp on a page before distribution, can be inserted with a watermark. In some Windows drivers you can: ■...

  • Page 91: Printing Cover Pages

    Advanced Options To select image smoothing in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, then click the Image Smoothing checkbox. ■ Windows 2000, Windows XP, Windows Server 2003 Post Script driver: From the Layout tab, click the Advanced button.

  • Page 92: Printing Secure, Proof, And Saved Print Jobs

    Advanced Options If you select First and Last Pages and you select 2-sided printing, both the first two pages and last two pages (for a document with an even number of pages) of the job print on the front and back cover pages.
  • Page 93 Advanced Options Sending Secure, Proof, and Saved Print Jobs to the Printer Use a supported driver to specify a job as a secure print, proof print, or saved print job: ■ Windows 98, Windows Me PostScript driver: On the Output Options tab, choose the job type under Walk-Up Features. For a secure print job, enter a 4-digit password to assign to this job.
  • Page 94 Advanced Options Printing Proof and Saved Print Jobs To print a saved print job or the remaining copies of a proof print job, select the job name at the printer's front panel: Select Walk-Up Printing, then press the OK button. Select Proof Print Jobs Saved Print...

  • Page 95: Supplies And Recycling

    Yellow, and Black). Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. The Xerox Warranty, Service Agreements, and...

  • Page 96: Recycling

    Supplies and Recycling Recycling For information on Xerox supplies recycling programs, go to www.xerox.com/office/recycle. Phaser® 8400 Color Printer 2-65...

  • Page 97: Connections & Networks

    "Windows NT 4.x" on page 3-21 ■ "Windows 98 and Windows Me" on page 3-26 ■ "Macintosh" on page 3-31 ■ "Novell NetWare" on page 3-39 ■ "UNIX (Linux)" on page 3-44 Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 98: Connections And Ip Address

    For example, your printer can have the address 192.168.1.2 while your computer has the address 192.168.1.3. Another device can have the address 192.168.1.4. For more information, go to www.xerox.com/office/infoSMART to view Document # 18545. Copyright © 2003 Xerox Corporation. All Rights Reserved.
  • Page 99 Connections and IP Address Automatically Setting the Printer’s IP Address Use the Phaser installer on the Printer Installer and Utilities CD-ROM to detect and/or assign an IP address to your printer. For further instructions, insert the Printer Installer and Utilities CD-ROM into your computer’s CD-ROM, launch the installer, then follow the prompts for installation.
  • Page 100 Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port. Follow the Add Printer Wizard to install the printer driver from the Printer Installer and Utilities CD-ROM. For more information go to www.xerox.com/office/ infoSMART to view these documents: ■...

  • Page 101: Connection Setup

    Select USB from the top drop-down list. Select the printer in the printers window. Select Xerox from the list of manufacturers in the drop-down list. Select the appropriate printer model from the list of available printers. Click the Add button.
  • Page 102 Open the Chooser, then click the LaserWriter driver. From the right column of the Chooser, select the printer, then click Create to create the desktop printer. For more information go to www.xerox.com/office/infoSMART to view Documents # 2562 and # 1886. Macintosh OS X (10.2 and Higher) Install the printer driver from the Printer Installer and Utilities CD-ROM.
  • Page 103 Connections and IP Address Dynamic Methods of Setting the Printer’s IP Address An Internet Protocol (IP) address is required to identify your printer on a network. Set the printer’s IP address by any of the following methods: ■ DHCP CentreWare Internet Services ■...
  • Page 104 ■ DDNS - Set to ON. ■ Release Host Name - Set to NO. ■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) Click Save Changes when you are finished entering the settings.

  • Page 105: Printer Management Software

    CentreWare IS requires only a web browser and a TCP/IP connection between the printer and the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be enabled in the printer. For complete information about CentreWare IS, see the CentreWare IS Online Help. Copyright © 2003 Xerox Corporation. All Rights Reserved.
  • Page 106 For installing or managing multiple printers on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with the TCP/IP protocol enabled, use the Xerox CentreWare MC snap-in to Microsoft Management Console. For more information go to www.xerox.com/office...

  • Page 107: Using Printer Management Features

    Generate reports. ■ Connect to printer web servers for additional printer-specific features, including help. For more information go to www.xerox.com/office to view CentreWare Web User Guide. Using Printer Management Features Job Accounting The printer stores information about print jobs in a log file. The log file is stored either in the printer’s memory or on an optional hard disk if one is installed in the printer.
  • Page 108 Printer Management Software MaiLinX Alerts MaiLinX alerts allow the printer to automatically send email to the system administrator and others under the following conditions: ■ When printer errors, warnings, and alerts occur. When the printer requires attention (for example, when service is required or supplies need ■...
  • Page 109 Click Send Usage Profile Report. Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client/server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting records. The tool supports large networks with many users and printers.

  • Page 110: Windows 2000, Windows Xp, And Windows Server 2003

    Select your desired language from the list. Select Install Printer Driver. Click I Agree to accept the Xerox Software License Agreement. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next.

  • Page 111: Other Methods Of Installation

    Windows XP, or Windows Server 2003 network with the TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000, Windows XP, or Windows Server 2003 network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
  • Page 112 Windows 2000, Windows XP, and Windows Server 2003 Click the Create a New Port button. Select Standard TCP/IP Port from the New Port Type pull-down menu, then click Next. Click Next. Click in the Printer Name or IP Address edit box and enter the IP Address of the printer you want to use.
  • Page 113 Xerox TCP/IP Port Monitor The Windows installer installs the Xerox TCP/IP Port Monitor for those installations using the PCL5c driver. The Xerox TCP/IP Port Monitor is used to add or remove TCP/IP ports. Adding the TCP/IP Printer Port Open Printer Properties for the printer you would like to attach to the new TCP/IP port.

  • Page 114: Windows 2000, Windows Xp, Windows Server 2003 Troubleshooting (Tcp/Ip)

    Windows 2000, Windows XP, and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the printer’s URL and create an Internet Printing Protocol (IPP) printer. Obtaining the Printer’s URL (Network Path) Launch your web browser. Enter your printer's IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Click Properties on the right side of the printer’s main CentreWare IS page.
  • Page 115 Windows 2000, Windows XP, and Windows Server 2003 Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your printer. Access this page from the printer’s front panel. To print the “Configuration Page”: At the printer’s front panel, select Printer...
  • Page 116 Click Print Test Page. If the printer does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support. ■ Go to www.xerox.com/office/support. Phaser® 8400 Color Printer 3-20...

  • Page 117: Windows Nt 4.X

    Select your desired language from the list. Select Install Printer Driver. Click I Agree to accept the Xerox Software License Agreement. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next.

  • Page 118: Other Methods Of Installation

    A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows NT network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
  • Page 119 Xerox TCP/IP Port Monitor The Windows installer installs the Xerox TCP/IP Port Monitor for those installations using the PCL5c driver. The Xerox TCP/IP Port Monitor is used to add or remove TCP/IP ports. Adding the TCP/IP Printer Port Open Printer Properties for the printer you would like to attach to the new TCP/IP port.

  • Page 120: Windows Nt 4.X Troubleshooting (Tcp/Ip)

    Click Next.To locate Xerox printers on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers and displays them in a list. Select the desired printer from the list, then click OK.
  • Page 121 Click the General tab. Click Print Test Page. If the printer still does not print, do one of the following: ■ Access PhaserSMART Technical Support on the Troubleshooting tab of your printer driver. ■ Go to www.xerox.com/office/support. Phaser® 8400 Color Printer 3-25...

  • Page 122: Windows 98 And Windows Me

    For more information about installing and configuring TCP/IP in Windows environments, go to your Microsoft Windows documentation. Proceed to “Quick CD-ROM Install Steps” or “Other Methods of Installation” for the installation method desired. Copyright © 2003 Xerox Corporation. All Rights Reserved. 3-26...

  • Page 123: Quick Cd-Rom Install Steps

    Right-click the printer to be attached to the new TCP/IP port, then click Properties. Click the Details tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click Phaser® 8400 Color Printer 3-27...
  • Page 124 Click Next. Note To locate Xerox printers on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers and displays them in a list. Select your desired printer from the list, then click OK.

  • Page 125: Windows 98 And Windows Me Troubleshooting

    Verifying Settings Right-click Network Neighborhood on the desktop, then click Properties. Click the Configuration tab. A list of installed network components appears for the following items: ■ Client for Microsoft networks ■ Xerox TCP/IP Port Monitor Phaser® 8400 Color Printer 3-29...
  • Page 126 The Port name in the Print to the Following Port list. If necessary, re-select the correct name. Send a print job to the printer. If the printer does not print, access PhaserSMART Technical Support from the Troubleshooting tab of the Windows printer driver or go to www.xerox.com/office/support. Phaser® 8400 Color Printer 3-30...

  • Page 127: Macintosh

    Mac OS X, Versions 10.1 and 10.2 Open Print Center. Click Add Printer, then select the printer. Click Add. Note For more information, go to www.xerox.com/office/infoSMART to view Document # 2562. Copyright © 2003 Xerox Corporation. All Rights Reserved. 3-31...

  • Page 128: Enabling And Using Tcp/Ip

    Macintosh Enabling and Using TCP/IP This section provides installation and troubleshooting steps for Macintosh (Mac OS 9 through Mac OS X, version 10.2). Quick Install Steps for Mac OS 9.x Setting Up the Macintosh Ethernet Port for TCP/IP Perform the following procedure to set up your Macintosh TCP/IP: Click Control Panels from the Apple menu.
  • Page 129 Macintosh Creating an AppSocket Printer with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer’s Printer Installer and Utilities CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6.

  • Page 130: Quick Install Steps For Mac Os X, Version 10.1

    Macintosh Creating a Desktop Printer with PhaserPort for Mac OS Launch the PhaserPort Printer Tool. Enter the printer’s IP address or DNS name in the Printer Internet Address field. Enter a name for the desktop printer in the Desktop Printer Name field. Click Verify to contact the printer over the TCP/IP network, then verify its network configuration.

  • Page 131: Quick Install Steps For Mac Os X, Version 10.2 (Rendezvous)

    Macintosh Creating an LPR Printer with Mac OS X, Version 10.1 Open the Print Center Utility. (This utility is found in a directory called Utilities in the Applications directory.) Select Add Printer, then select LPR Printers Using IP from the pull-down menu. Enter the printer's IP address or host name in the LPR Printer’s Address field.

  • Page 132: Macintosh Troubleshooting (Mac Os 9.X, Mac Os X, Versions 10.1 And 10.2)

    Macintosh Setting Up the Macintosh Ethernet Port for TCP/IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP/IP: Select Network from the System Preferences application, then select TCP/IP. Select Built-In Ethernet from the Active Ports menu. Specify how you will obtain the IP address from the TCP/IP tab: ■...
  • Page 133 From the “Configuration Page”, verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare Internet Services: Launch your web browser.
  • Page 134 From the “Configuration Page”, verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare Internet Services: Launch your web browser.

  • Page 135: Novell Netware

    Novell NetWare network environment. This tool is necessary for connecting your device to more than one file server or queue. For a connection to a single device and queue, use Setup Wizard. Copyright © 2003 Xerox Corporation. All Rights Reserved. 3-39...

  • Page 136: Netware 4.X, Netware 5.X, And Netware 6.X Print Server Setup

    To access Xerox printers in this environment, Xerox Gateway software must be installed on a system. The latest version of the Xerox Gateway Software is available on the Xerox web site at www.xerox.com/office. Instructions are available on the web site for installing a printer using NDPS.
  • Page 137 CentreWare DP. If it is not set, use CentreWare DP to set it, then reset the printer. Note Setting the Primary Server is extremely important on large networks. Go to www.xerox.com/office/support if the above steps fail to resolve the printing problem. Phaser® 8400 Color Printer 3-41...
  • Page 138 Novell NetWare Novell NetWare Troubleshooting Step-By-Step These procedures eliminate cabling, communication, and connection problems associated with network connected printers. The steps are divided into two groups: ■ Novell NetWare Hardware Step-by-Step ■ Novell NetWare Software Step-by-Step Note Novell NetWare Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation.
  • Page 139 Verify that the printer is enabled and the connector and frame type are correct. If changes are made, reset the printer from the front panel. Re-print a test page. If the test print does not print, go to www.xerox.com/office/support. Phaser® 8400 Color Printer...

  • Page 140: Unix (Linux)

    Allow the printer to set up a DHCP address. Enter the IP address manually. ■ Print the “Configuration Page” and keep it for reference. For information about printing Configuration pages, go to Reference/Features/Front Panel on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved. 3-44...

  • Page 141: Additional Resources

    Xerox infoSMART Knowledge Base at www.xerox.com/office/ infoSMART. ■ Access the Xerox web site for the latest CentreWare for UNIX drivers at www.xerox.com/ office/support. Select Download Software Drivers & Utilities. Select your printer, your platform (UNIX), and the printer driver files you want.

  • Page 142: Troubleshooting

    "Front Panel Messages" on page 4-31 ■ "Moving and Repacking the Printer" on page 4-36 ■ "Additional Resources" on page 4-42 For network troubleshooting, go to Reference/Connections & Networks on the User Documentation CD-ROM. Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 143: Automatic Diagnostic Tools

    "Front Panel i Button" on page 4-2 ■ ■ "PrintingScout" on page 4-2 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. PhaserSMART Technical Support PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis.

  • Page 144: Paper Jams

    Jam at the Exit Cover Follow these steps to clear the jam. Open the exit cover. 8400-016 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed. 8400-017 Copyright © 2003 Xerox Corporation. All Rights Reserved.
  • Page 145 Paper Jams If you did not find paper in Step 2, lift up the green paper guides. 8400-100 Remove jammed paper. 8400-065 Close the exit cover. 8400-018 Phaser® 8400 Color Printer...
  • Page 146 Paper Jams If you did not find paper in Steps 2–4, follow these steps. Pull up the latch on the front of the printer to open the front cover. 8400-012 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed.
  • Page 147 Paper Jams If you did not find jammed paper in the previous steps, follow these steps. Pull all the trays completely out of the printer and remove jammed paper. 8400-028 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed.

  • Page 148: Jam At The Front Cover

    Paper Jams Jam at the Front Cover Follow these steps to clear the jam. Pull up the latch on the front of the printer to open the front cover. 8400-012 Lift up the green paper guides. 8400-061 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed.
  • Page 149 Paper Jams Snap the green paper guide into place and close the front cover. 8400-014 If you did not find paper in Step 2, follow these steps. Open the exit cover. 8400-016 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed.
  • Page 150 Paper Jams Lift up the green paper guides. 8400-100 Remove jammed paper. 8400-065 Close the exit cover. 8400-018 If you did not find jammed paper in the previous steps, follow these steps. Phaser® 8400 Color Printer...
  • Page 151 Paper Jams Pull all the trays completely out of the printer and removed jammed paper. 8400-028 Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are removed. 8400-024 Phaser® 8400 Color Printer 4-10...
  • Page 152 Paper Jams Replace all trays and push each one completely to the back of the printer. 8400-005 Note Use only the approved paper type, weight, and size for the tray. Custom size paper can be used in Tray 1 only. For additional information, go to www.phaserSMART.com.

  • Page 153: Jam At Tray 1

    Paper Jams Jam at Tray 1 Follow these steps to clear the jam. Remove all of the paper from Tray 1. Verify that any torn of pieces of paper are removed. 8400-025 Load the paper and push it completely to the back of the tray. Press the side guides against the paper.

  • Page 154: Jam At Tray 2, 3, Or 4

    Paper Jams Jam at Tray 2, 3, or 4 Follow these steps to clear the jam for the tray specified on the front panel. Pull the tray specified on the front panel completely out of the printer. 8400-028 Remove the top sheet from the tray. 8400-022 Phaser®...
  • Page 155 Paper Jams Verify that the paper is loaded correctly in the tray. Adjust the length and side paper guides. Press the sides of the length guide and slide the guide until the arrows on the guide matches the appropriate paper size and clicks into place. Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place.
  • Page 156 Paper Jams If you did not find jammed paper in Step 4, follow these steps. Pull up the latch on the front of the printer to open the front cover. 8400-012 Pull the jammed paper slowly out of the printer. Confirm that any torn pieces of paper are removed.
  • Page 157 Paper Jams Insert the tray into the tray slot and push it completely to the back of the printer. 8400-005 For additional information, go to www.phaserSMART.com. Phaser® 8400 Color Printer 4-16...

  • Page 158: Print-Quality Problems

    Paper Type For best results, use only Xerox Phaser Color Printing Media. They are guaranteed to produce excellent results on your Phaser printer—your Phaser printer and Phaser media are Made for Each Other.

  • Page 159: Diagnosing Print-Quality Problems

    Diagnosing Print-Quality Problems Caution Damage caused by using unsupported paper, transparencies, and other speciality media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 160: Color Settings

    Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Problem Solution Smudges or Smears At the printer’s front panel, select Troubleshooting, select Print Quality Smudges or smears appear on the page. Problems, select Remove Print Smears, then press the OK button. The printer will clean the ink from the rollers by running several sheets of paper through the printer.

  • Page 161: Maintenance

    To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer.
  • Page 162 Maintenance Follow these steps to load ink. Remove paper from the output tray. 8400-097 Open the top cover. 6250-019 Determine which ink-loading bin appears low. A label above each bin indicates the color and color number of that bin. Note Each ink stick has a number that corresponds to the number on the ink-loading bin and is designed to fit into the correct ink-loading bin.
  • Page 163 Close the top cover. The front panel may read Warming Up until the printer is ready for printing. 6250-027 To order ink, contact your local reseller or visit the Xerox web site at www.xerox.com/office/ 8400supplies. Installation instructions are included with the packaging. Phaser® 8400 Color Printer 4-22...

  • Page 164: Emptying The Waste Tray

    Maintenance Emptying the Waste Tray Empty the green waste tray (labeled B) when the front panel displays a message stating that the waste tray is full. Caution The printer’s interior may be hot. Do not touch the hot surfaces! Open the side door. 8400-034 Pull the green waste tray (labeled B) completely out of the printer.
  • Page 165 Maintenance Empty the waste tray in a waste container. Ink is non-toxic and can be discarded as normal office waste. 8400-036 Insert the waste tray and push it completely into the printer. 8400-068 Note The waste tray must be out of the printer for more than 5 seconds or you will continue Waste Tray Full to receive a message on the Front Panel.

  • Page 166: Replacing The Maintenance Kit

    Replace it when the front panel displays a message telling you to replace the maintenance kit. To order a new maintenance kit, contact your local reseller or visit the Xerox web site at www.xerox.com/office/8400supplies. Caution The printer’s interior may be hot. Do not touch the hot surfaces Open the side door.
  • Page 167 Maintenance Pull the orange maintenance kit (labeled A) completely out of the printer. 8400-032 Refer to the detailed, illustrated instructions included with the new maintenance kit for full installation and disposal. Close the door. 8400-038 Phaser® 8400 Color Printer 4-26...

  • Page 168: Cleaning The Paper Release Blade

    Maintenance Cleaning the Paper Release Blade Open the exit cover. 8400-096 Tilt up the green paper guide toward the front of the printer. 8400-042 Clean the white plastic paper release blade on the green paper guide by wiping it with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol).
  • Page 169 Maintenance After the paper release blade is clean, put the green paper guide back in its original position. 8400-080 Close the exit cover. 8400-018 Phaser® 8400 Color Printer 4-28...

  • Page 170: Cleaning The Maintenance Kit Wiper Blade

    Maintenance Cleaning the Maintenance Kit Wiper Blade Open the side door. 8400-034 Pull the orange maintenance kit (labeled A) completely out of the printer. 8400-032 Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller.

  • Page 171: Cleaning The Outside Of The Printer

    Maintenance Replace the maintenance kit. 8400-033 Close the door. 8400-038 Cleaning the Outside of the Printer You can clean the outside of the printer with a soft, damp, cloth. You can use a cloth moistened with a mild neutral detergent to remove stains; do not spray detergent directly onto the printer. Warning To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer.

  • Page 172: Front Panel Messages

    Printing page x of y A print job is printing; wait until Ready to Print displayed. Warming up - Please wait The printer is warming up. Print jobs can be processed but not printed. Copyright © 2003 Xerox Corporation. All Rights Reserved. 4-31...

  • Page 173: Errors And Warnings

    Front Panel Messages Errors and Warnings The printer displays error or warning messages in the front panel display. The LED blinks red when a hardware or software failure occurs that may require service support. The printer’s front panel displays an error message that replaces the status line. The following table lists some of the media error and warning messages that appear in the front panel.
  • Page 174 Front Panel Messages Errors or Warning Messages Description (Continued) Message Description Paper jam-Remove Paper From Tray Remove paper from Tray 1 and load Tray 1 again. 1 to Clear Verify that the paper guides are adjusted to fit the correct paper size. Use only approved paper type, weight, and size.
  • Page 175 (Free Color Printer customers are not eligible for this coverage.) Genuine Xerox solid ink supplies are carefully designed and tested for use with Xerox solid ink printers. For reliable Xerox printing, use genuine Xerox supplies. Preparing the printer to be moved.
  • Page 176 Shutdown for Moving procedures must be followed. Printer Error. Press i. For the latest information, go to www.xerox.com/office contact your local service provider. Fast cool down mode is “x” % The ink is cooling. Do not move the printer until Ready for Complete.

  • Page 177: Moving And Repacking The Printer

    Failure to repackage the printer properly for shipment can result in damage to the printer ■ not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 178: Moving The Printer Within The Office

    Moving and Repacking the Printer ■ Damage to the printer caused by improper moving is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 179 Moving and Repacking the Printer Verify that the green flag in the exit tray is in the raised position. When the green flag is raised the printhead is locked. 8400-099 Wait for the printer to complete the cool-down period for the ink to solidify. The printer will shutdown when it is cool enough to move.

  • Page 180: Preparing The Printer For Shipment

    To transport the printer by vehicle, the printer must be repackaged in the original packaging or a repackaging kit. If you do not have the original packaging, order a repackaging kit at www.xerox.com/office/8400supplies. Additional instructions for repackaging the printer are provided in the repackaging kit or can be found on the User Documentation CD-ROM.
  • Page 181 Moving and Repacking the Printer Remove the green waste tray (labeled B), empty the waste, then place the tray in a plastic bag for storage. 8400-035 8400-036 Close the printer’s door and covers. Turn off the printer using the power switch located under the interface cover on the right side of the printer.
  • Page 182 525-Sheet Feeder. 28 kg 60 lbs. Repack the printer using the original packing material and box or a Xerox repackaging kit. Do not ship the orange maintenance kit or green waste tray with the printer. Caution Shipping the printer with the maintenance kit and waste tray installed will damage the printer.

  • Page 183: Additional Resources

    Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser’s Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.

  • Page 184: User Safety

    Do not drop paper clips or staples into the printer. Warning Do not push objects into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Copyright © 2003 Xerox Corporation. All Rights Reserved.
  • Page 185 Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/office/recycle. Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements.
  • Page 186 Caution Use of other than Genuine Xerox Solid Ink 8400 may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. The Xerox Warranty, Service Agreements, and...
  • Page 187 Appendix A Moving the Printer Caution Parts of the printer may be hot. To avoid personal injury or damage to the printer, allow 30 minutes for it to cool before moving or packing the printer. This allows the ink to solidify.
  • Page 188 Coverage may vary outside these areas, please contact your local representative for details. (Free Color Printer customers are not eligible for this coverage.) ■ Damage to the printer caused by improper moving is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 189 Phaser® 8400 Color Printer Warranty For warranty information regarding your Phaser 8400 printer, go to www.xerox.com/office/ 8400warranty. Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 190: Printer Specifications

    ■ Storage: 10% to 95% ■ Operating: 10% to 80% Electrical Specifications Available in four (4) models: 110-120 VAC, 60 Hz ■ ■ 220 VAC, 50 Hz qualified printer (ES Option) NERGY Copyright © 2003 Xerox Corporation. All Rights Reserved.
  • Page 191 Appendix C Performance Specifications Print Speed ■ Up to 24 pages per minute (ppm) Controller Specifications 500 MHz processor Memory ■ 128 Mbytes PC133 DRAM standard on the Phaser® 8400B Color Printer ■ 128 Mbytes PC133 DRAM standard on the Phaser® 8400N Color Printer ■...

  • Page 192: Regulatory Information

    The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox' instructions, it may cause interference with radio and television reception or may not function properly due to interference from another device.
  • Page 193 B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministere des Communications du Canada, NMB-003. European Union Xerox Corporation declares, under our sole responsibility, that the printer to which this declaration relates is in conformity with the following standards and other normative documents:...
  • Page 194 This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Phaser® 8400 Color Printer...

  • Page 195: Material Safety Data

    For Material Safety Data information regarding your Phaser 8400 printer, go to www.xerox.com/office/8400msds. For the Customer Support Center phone numbers, see the information booklet entitled Total Satisfaction Services that came with your printer. Copyright © 2003 Xerox Corporation. All Rights Reserved.

  • Page 196: Product Recycling And Disposal

    For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
  • Page 197 Index Numerics change paper type, 2-11 change printer settings 2-sided printing, 2-23 driver (Mac), 2-19 binding preference, 2-24 driver (Windows), 2-17 driver selections, 2-25 changing paper guidelines for loading paper, 2-2 cleaning the printer, 4-30 advanced setup CMYK Novell NetWare, 3-39 color sampler pages, 2-22 Apple Printer Utility, 1-23 color system, 2-20...
  • Page 198 Index deleting print jobs, 2-63 electrical safety, A-1 proof print jobs, 2-63 enabling DHCP, 3-7 saved print jobs, 2-63 enabling EtherTalk, 3-31 secure print jobs, 2-63 enlarging images, 2-58 DHCP envelopes, 2-6 enabling, 3-7 business and Baronial style, 2-2 diagnostic tools, 4-2 diagonal seams, 2-31 digital photo paper guidelines for printing, 2-30...
  • Page 199 IP address, 3-7 ink-loading bin, 4-22 warnings, 2-64 loading ink, 4-21 minimize waste ink, 4-20 use Genuine Xerox Solid Ink 8400, 4-20 inserting separation pages, 2-54 Genuine Xerox Solid Ink 8400 Intelligent Ready Mode, 1-15 use of other types of ink, 2-64...
  • Page 200 Index loading envelopes, 2-30 Tray 1, 2-12 paper Trays 2, 3, or 4, 2-15 changing paper, 2-2 low-energy consumption mode, 1-15 guidelines for paper usage in all trays, jam at the exit cover, 4-3 jam at the front cover, 4-7 Macintosh jam at Tray 1, 4-12 download fonts, 1-23...
  • Page 201 Index printer printing advanced setup for Novell Netware, 3-39 2-sided document, 2-23 cleaning the outside, 4-30 booklets, 2-56 CMYK colors, 2-20 color sampler pages, 2-22 color, 2-20 cover pages, 2-60 creating multiple presets (Mac), 2-19 for best results, 4-17 diagnostic tools, 4-2 mirror images, 2-57 drivers, 1-10 negative images, 2-57...
  • Page 202 Index safety TCP/IP, 1-12 electrical safety, A-1 protocol, 3-2 operational safety, A-2 Technical Support, 1-6, 1-13, 4-2 requirements, A-1 TekColor correction, 1-6, 2-21, 4-19 symbols, A-5 templates saved printing, 2-61, 2-63 printing cards, labels, and inserts, 2-39 scaling, 2-58 Total Satisfaction Guarantee, 2-6, 2-31, 2-64, secure printing, 2-61, 2-62 4-18, 4-20, 4-36, 4-37, A-3, A-5 select Intelligent Ready Mode using...
  • Page 203 Mac OS 9, Mac OS X, version 10.1 and printing options, 2-18 10.2, 3-38 Macintosh, 3-32 Novell NetWare, 3-40 Xerox TCP/IP Port Monitor, 3-17, 3-23, 3-27 PhaserSMART, 1-6 Xerox Usage Analysis Tool, 3-13 print-quality problems, 4-17 Xerox warranty information, B-1...

This manual is also suitable for:

8400dp - phaser color solid ink printer8400n - phaser color solid ink printerPhaser 8400

Table of Contents