Incomplete Image Transfer to Paper
Step
Questions and Actions
1
1.
Verify the media is supported for this printer
and/or try a higher quality or heavier media
type.
2.
Did this correct the problem?
2
1.
Try using a higher quality print mode.
2.
Did this correct the problem?
3
1.
Poor drum oiling can cause the image
transfer to be incomplete on one side of the
page.
4
1.
Use service diagnostics to verify the drum
maintenance cam roller and pivot plate are
operating correctly. Replace any defective
parts. Inspect for cracked pivot plate or
cracked drum maintenance cams.
2.
Did this correct the problem?
5
1.
Inspect and clean the maintenance kit wiper
blade.
2.
If necessary, replace the maintenance kit.
3.
Did this correct the problem?
5-26
All of the image does not transfer to the paper.
Media that is not smooth enough or too light
can cause this problem. This problem can also
occur on watermarked paper.
s8500-043
Phaser 8400/8500/8550 Color Printer
Yes
Complete.
Go to Step 2.
Complete.
Go to Step 3.
Complete.
Go to Step 5.
Complete.
Go to Step 6.
No