Jam Codes - Xerox Phaser 8400 Service Manual

Jam Codes

The printer stores the most recent 20 events in Jam History. To access this information
for Phaser 8400 printers, press the Up Arrow button when the jam code displays.
Then, scroll to Jam History
Phaser 8500/8550 printers have improved jam code reporting capabilities. When the
printer is in a jam condition, pressing HELP displays the jam code. The jam code
contains 4-digits compared to the 3-digit codes produced by Phaser 8400 printers. The
fourth digit simplifies troubleshooting by indicating one of the following:
■
The tray number at which the jam occurred (1, 2, 3, or 4).
■
The jam occurred while processing a chase page (5).
Service Manual
and press OK to display the most recent jam list.
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