NetComm HSPA+ M2M User Manual

NetComm HSPA+ M2M User Manual

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NETCOMM WIRELESS M2M SERIES
HSPA+ M2M WiFi Router
NTC-40 Series

USER GUIDE

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Summary of Contents for NetComm HSPA+ M2M

  • Page 1: User Guide

    NETCOMM WIRELESS M2M SERIES HSPA+ M2M WiFi Router NTC-40 Series USER GUIDE...
  • Page 2 Copyright©2012 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
  • Page 3: Table Of Contents

    NTC-40 Series – HSPA+ M2M WiFi Router Table of Contents Overview ......................................4 Introduction ........................................4 Product Introduction ..................................5 Product Overview ......................................5 Package Contents ......................................5 Product Features ......................................6 Physical Dimensions and Indicators ............................. 7 LED Indicators ....................................... 7 Physical Dimensions ......................................
  • Page 4: Overview

    NTC-40 Series – HSPA+ M2M WiFi Router Overview Introduction This document provides you all the information you need to set up, configure and use the NTC-40 Series router. . Target Users This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.
  • Page 5: Product Introduction

    2 x WiFi Antennas (SMA connector)  1 x RJ-45 Ethernet Cable If any of these items are missing or damaged, please contact NetComm Support immediately by visiting the NetComm Support website at: support.netcommwireless.com NTC-40 –HSPA+ M2M WiFi Router with Voice YML40V www.netcomm-commercial.com.au...
  • Page 6: Product Features

    Ethernet to a WiFi router inside the property. Utilising a NetComm Wireless M2M router allows customers to significantly reduce the cost for the deployment and operation of new products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication enables the secure collection and analysis of data from remote unmanned locations.
  • Page 7: Physical Dimensions And Indicators

    NTC-40 Series – HSPA+ M2M WiFi Router Physical Dimensions and Indicators LED Indicators The NTC-40 uses 5 LEDs to display the current system and connection status. Figure 1 - NTC-40 LED Indicators DISPLAY DESCRIPTION Power (red) Solid ON The red Power LED indicates correct power is applied to the DC power input jack.
  • Page 8: Physical Dimensions

    NTC-40 Series – HSPA+ M2M WiFi Router Physical Dimensions The following page lists the physical dimensions of the NTC-40, as well as the physical dimensions of the antennas and the included mounting bracket which can be used to attach the NTC-40 to a pole or to provide a wall / ceiling mount.
  • Page 9: Integrated Interfaces

    NTC-40 Series – HSPA+ M2M WiFi Router Integrated Interfaces The following integrated interfaces are available on the NTC-40: Figure 3 - Bottom Mounted Integrated Interfaces ITEM INTERFACE FUNCTION Diversity Receive 3G Antenna Connect one of the 3G antennas here SIM Card Reader Tray Eject button Push in with a paper clip to eject the SIM card reader tray.
  • Page 10: Ntc-40 Default Settings

    NTC-40 Series – HSPA+ M2M WiFi Router NTC-40 Default Settings The following tables list the default settings for the NTC-40 Series. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 6 - LAN Management Default Settings...
  • Page 11: Restore Factory Default Settings

     start to flash in an ON / OFF sequence and then release.  At this point, refresh your browser and check that the banner now reads “NetComm NTC-40 Cellular Router Recovery Console”.  Select the Settings option from the menu before selecting the “Restore” button.
  • Page 12: Implementation And Deployment Scenario

    Implementation and Deployment Scenario The robust and intelligent HSPA+ M2M WiFi Router NTC-40 is designed to provide real-time M2M data connectivity in a single device even in harsh environments. Utilising a NetComm M2M router allows customers to significantly reduce the cost for the deployment and operation of new products and services in remote locations.
  • Page 13: Installation And Configuration Of The Ntc-40

    NTC-40 Series – HSPA+ M2M WiFi Router Installation and Configuration of the NTC-40 Connecting via an Ethernet cable Connect the Ethernet cable provided to the port marked “Ethernet” on the side of the NTC-40. Connect the other end of the yellow Ethernet cable to your computer.
  • Page 14: Web Based User Interface

    NTC-40 Series – HSPA+ M2M WiFi Router Web based User Interface To log in to the management console and view the status and make changes to your NTC-40, please follow the steps below: Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.1.1 Enter the username and password configured during the first time setup and click the “Submit”...
  • Page 15: Status

    NTC-40 Series – HSPA+ M2M WiFi Router Status The status page provides system related information and is displayed when you login to the NTC-40 management console. By default, the status page will show System Information, Ethernet Port Status, WWAN Status, IPSec Status and the 3G service connection details.
  • Page 16 NTC-40 Series – HSPA+ M2M WiFi Router ITEM DEFINITION The current LAN IP Address and Subnet Mask. MAC Address The current MAC Address of the LAN port. Table 11 - Status Page - LAN Details Figure 9 - Status Page - PPPoE Details...
  • Page 17: Advanced Status

    NTC-40 Series – HSPA+ M2M WiFi Router Advanced Status The Advanced Status page provides advanced system related information and is displayed when you click on the Advanced Status button at the bottom of the NTC-40 status page. The Advanced Status page shows information regarding the on-board 3G module as well as statistics of the current 3G connection.
  • Page 18 NTC-40 Series – HSPA+ M2M WiFi Router Advanced Status Item Details ITEM DEFINITION Phone Module The phone module name, hardware and firmware version Module Boot Version The installed boot loader version of the phone module. Module PRID The Protocol ID of the phone module.
  • Page 19: Internet Settings

    NTC-40 Series – HSPA+ M2M WiFi Router Internet Settings This section describes how to set up the router to initiate a mobile broadband connection. There are 2 different ways to set up a mobile broadband connection via PPP:  Initiating the PPP Connection directly from the router (most common).
  • Page 20 NTC-40 Series – HSPA+ M2M WiFi Router To confirm successful connection Click on the Status menu item at the top of the page to return to the Status page. The WWAN (mobile broadband) status should be ’’up”. The Local field should show the current IP address that the network has allocated for the router.
  • Page 21 NTC-40 Series – HSPA+ M2M WiFi Router Band / Provider The band settings page enables you to select which frequency band you will use for your connection and enable you to scan for available network operators in your area. Figure 14 - Band / Provider Selection You may want to do this if you’re using the router in a country with multi frequency networks that may not all support HSPA.
  • Page 22 NTC-40 Series – HSPA+ M2M WiFi Router SIM Security The SIM Security page can be used for authenticating SIM cards that have been configured with a security PIN code. The security PIN code protection can also be enabled or disabled on this page.
  • Page 23 NTC-40 Series – HSPA+ M2M WiFi Router Figure 19 - SIM Security - SIM PUK Needed Remember PIN This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).
  • Page 24: Lan

    NTC-40 Series – HSPA+ M2M WiFi Router IP Setup The IP Setup page is used to configure the LAN Settings of the router and to enable or disable DNS Masquerade. Figure 20 - IP Setup Settings The default IP of the Ethernet port is 192.168.1.1 with subnet mask 255.255.255.0. To change this, enter the new IP Address and/or Subnet mask and click “Save”.
  • Page 25 NTC-40 Series – HSPA+ M2M WiFi Router DHCP The DHCP page is used to adjust the DHCP settings used by the router. The DHCP settings are then passed onto any device connecting via DHCP. You can manually set the DHCP Start and End range, the DHCP Lease time, the default Domain name suffix, Primary and Secondary DNS Server, the Primary and Secondary WINS Server, as well as the NTP, TFTP and Option 150/Option 160 (VoIP options) settings.
  • Page 26 NTC-40 Series – HSPA+ M2M WiFi Router DHCP Relay Configuration To relay the DHCP function from a remote DHCP server select the “DHCP Relay Configuration” link at the top of the page. Figure 23: Internet Settings - LAN - DHCP - DHCP Relay Configuration Set the “DHCP Relay”...
  • Page 27: Routing

    NTC-40 Series – HSPA+ M2M WiFi Router Routing Static The Static Route page is used to add or delete static routes. Static routes can be used to facilitate communication between devices on different networks. Figure 24 - Static Route Settings Some routes are added by default by the router on initialisation such as the Ethernet subnet route for routing to a device on the Ethernet subnet.
  • Page 28 NTC-40 Series – HSPA+ M2M WiFi Router RIP (Routing Information Protocol) is used for advertising routes to other routers. Thus all the routes in the router’s routing table will be advertised to other nearby routers. For example, the route for the router’s Ethernet subnet could be advertised to a Router on the PPP interface side so that a Router on this network will know how to route to a device on the router’s Ethernet subnet.
  • Page 29 NTC-40 Series – HSPA+ M2M WiFi Router VRRP Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol designed to increase the availability of the default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a “virtual router” (an abstract representation of master and backup routers acting as a group) as a default gateway to the host(s) instead of one physical router.
  • Page 30 NTC-40 Series – HSPA+ M2M WiFi Router The NAT page is used to configure the Network Address Translation rules currently in use on the router. The router is in NAT mode by default. Figure 27 - NAT Settings This is only needed if you need to map inbound requests to a specific port on the WAN IP address to a device connected on the Ethernet interface, e.g.
  • Page 31 NTC-40 Series – HSPA+ M2M WiFi Router The Demilitarised Zone (DMZ) enables a device to utilise a direct connection to the WAN. This means any incoming connections are forwarded directly to this device. The DMZ page is used to specify the IP Address of the device to this feature.
  • Page 32: Vpn

    Each VPN connection has different configuration requirements. For more information on the VPN functionality available, please refer to the VPN document available from the NetComm Website. The following pages detail the configuration options available for the different VPN connection types.
  • Page 33 NTC-40 Series – HSPA+ M2M WiFi Router PPTP Figure 30 - VPN Connection Settings - PPTP ITEM DEFINITION Profile Type Select the type of VPN connection to use. Enable VPN Enable or Disable the VPN connection. Profile Name A name used to identify the VPN connection.
  • Page 34 NTC-40 Series – HSPA+ M2M WiFi Router The Generic Route Encapsulation (GRE) protocol is used in addition to Point-to-Point Tunnelling Protocol (PPTP) to create VPNs (virtual private networks) between clients and servers or between clients only. Once a PPTP control session establishes the VPN tunnel GRE is used to securely encapsulate the data or payload.
  • Page 35 NTC-40 Series – HSPA+ M2M WiFi Router OpenVPN Figure 31 - VPN Connection Settings - OpenVPN ITEM DEFINITION Profile Type Select the type of VPN connection to use. Enable VPN Enable or Disable the VPN connection. Profile Name A name used to identify the VPN connection.
  • Page 36 NTC-40 Series – HSPA+ M2M WiFi Router IPSEC Figure 32 - VPN Connection Settings – IPSec Please see Table 18 on the following page for details of the IPSec VPN Connection Settings page. NTC-40 –HSPA+ M2M WiFi Router with Voice YML40V www.netcommwireless .com...
  • Page 37 NTC-40 Series – HSPA+ M2M WiFi Router IPSec VPN Connection Settings – Item Details ITEM DEFINITION Profile Type Select the type of VPN connection to use. Enable VPN Enable or Disable the VPN connection. Profile Name A name used to identify the VPN connection.
  • Page 38: Ussd

    NTC-40 Series – HSPA+ M2M WiFi Router USSD The USSD page is used to send USSD (short SMS style) messages to the 3G service provider. Figure 33 - USSD Messaging USSD is a real-time messaging service usually utilised to perform mobile account related tasks such as the following: Checking available credit for a mobile service account.
  • Page 39: Wireless Lan

    NTC-40 Series – HSPA+ M2M WiFi Router Wireless LAN Configuration The configuration page is used to define the basic wireless settings for the NTC-40 such as the SSID and Wireless Security in use. Figure 34 - Wireless Configuration - Basic Settings...
  • Page 40: Wireless Security Settings

    NTC-40 Series – HSPA+ M2M WiFi Router Wireless Security Settings You may choose from the following wireless security options: Open  Shared    WPA-PSK WPA2   WPA2- PSK  WPA-PSK-WPA2-PSK  WPA1-WPA2  802.1x. WPA1/WPA2 WPA (WiFi Protected Access) authentication is suitable for enterprise applications. It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management.
  • Page 41 NTC-40 Series – HSPA+ M2M WiFi Router 802.1x In order to use 802.1X security, you need to have a RADIUS server on your network that will act as the authentication server. Please type in the details for your RADIUS server in the fields required.
  • Page 42: Advanced

    NTC-40 Series – HSPA+ M2M WiFi Router Advanced The Advanced page is used to modify the advanced wireless settings for the router. These settings should not be changed unless you are aware of what effect they will have. Figure 38 - Wireless Settings - Advanced...
  • Page 43 NTC-40 Series – HSPA+ M2M WiFi Router MAC Filter The Wireless LAN MAC filter feature ensures the network accessibility for the wireless client devices can be controlled. When the MAC filter is enabled with an Allow policy only those wireless clients whose MAC address is listed in the MAC filter list will be able to gain network access.
  • Page 44: Station List

    NTC-40 Series – HSPA+ M2M WiFi Router Station List The Station List page shows the number of devices currently connected to your NTC-40 via Wireless. The MAC address, Host Name and IP address of these devices are displayed. Figure 40 - Wireless Station List NTC-40 –HSPA+ M2M WiFi Router with Voice...
  • Page 45: Services

    This setting provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded. Any NTP server available publicly through the internet can be used. The default NTP server is 0.netcomm.pool.ntp.org. Figure 42 - NTP Settings NTC-40 –HSPA+ M2M WiFi Router with Voice...
  • Page 46: System Monitor

    NTC-40 Series – HSPA+ M2M WiFi Router System Monitor The System Monitor page is used to configure the behaviour of the Periodic Piing monitor function. Figure 43 - System Monitor Settings The Periodic Ping Reset Monitor configures the router to transmit controlled ping packets to 2 specified IP addresses. Should the router not receive responses to the pings, the router will reboot.
  • Page 47: Snmp

    NTC-40 Series – HSPA+ M2M WiFi Router SNMP The SNMP page is used to configure the SNMP features of the router. Figure 44 - SNMP Settings SNMP (Simple Network Management Protocol) is used to remotely monitor the router for conditions that may warrant administrative attention.
  • Page 48: Sms

    NTC-40 Series – HSPA+ M2M WiFi Router The SMS pages are used to perform functions using the built-in SMS tools application. The SMS Tools application offers basic SMS functionality such as sending a message, receiving a message and redirecting an incoming message to another destination. You can also utilise this feature to read and change run-time variables on the router.
  • Page 49 NTC-40 Series – HSPA+ M2M WiFi Router Table 26 - SMS Setup Configuration Items Incoming text messages can be redirected to another mobile device and/or a TCP/UDP message server. The following page details the options available via the SMS function.
  • Page 50 NTC-40 Series – HSPA+ M2M WiFi Router New Message The New Message page can be used to send an SMS text messages to one or multiple recipients. Figure 46 - New SMS Message A new SMS message can be sent to a maximum of 100 recipients at the same time. After sending the message, the result is displayed next to the destination number as “Success”...
  • Page 51 NTC-40 Series – HSPA+ M2M WiFi Router Inbox / Outbox You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox.
  • Page 52 NTC-40 Series – HSPA+ M2M WiFi Router Diagnostics The Diagnostics page is used to configure the SMS Diagnostics and Command execution configuration. This enables you to change the configuration or check on the status of the router via SMS commands.
  • Page 53 NTC-40 Series – HSPA+ M2M WiFi Router Send Ack. SMS to This field defines the destination to send an acknowledgement message function to after the execution of a “Set” command. If “Fixed Ack. SMS Number” is selected, the acknowledgement message will be sent to the predefined number in the “Fixed Ack.
  • Page 54 NTC-40 Series – HSPA+ M2M WiFi Router SMS Command format Generic Format for reading variables: get VARIABLENAME PASSWORD get VARIABLENAME Generic Format for writing to variables: set VARIABLENAME=VALUE PASSWORD set VARIABLENAME=VALUE Generic Format for executing a command: execute COMMAND PASSWORD execute COMMAND...
  • Page 55 NTC-40 Series – HSPA+ M2M WiFi Router (which can be used in conjunction with the execute command): List of valid commands “pdpcycle”, “pdpdown” and “pdpup” commands can have a profile number suffix ‘x’ added. Without the suffix specified, the command operates against the current active profile or last active profile.
  • Page 56 NTC-40 Series – HSPA+ M2M WiFi Router SMS Diagnostics Examples The examples below demonstrate various combinations of supported commands. This is not a complete list. To obtain a complete list, please contact NetComm. DESCRIPTION AUTHENTICATION INPUT EXAMPLE set apn1=Telstra.internet Not required set apn2=”3netaccecss”...
  • Page 57: Ns Update

    NTC-40 Series – HSPA+ M2M WiFi Router NS Update NS Update is used to update an internal DNS resource. This can be used to enable a fully qualified domain name (FQDN) to be used to access the router. Figure 50 - NS Update Settings...
  • Page 58: System

    NTC-40 Series – HSPA+ M2M WiFi Router System The Log page is used to download or display the current System Log of the router. Figure 52 - System Log The System Log enables you to troubleshoot any issues you may be experiencing with your router.
  • Page 59: Load / Save

    NTC-40 Series – HSPA+ M2M WiFi Router Load / Save Settings The settings page is used to backup or restore the routers configuration or to reset it to factory defaults. In order to view the settings page you must be logged into the web user interface as “root” using the password “admin”.
  • Page 60 NTC-40 Series – HSPA+ M2M WiFi Router Upload The Upload page enables you to upload firmware files or user created application packages to the NTC-40. Figure 54 - Upload Page The firmware of the router can be updated locally via LAN connection and also via remote access. Both upgrade types follow a similar process.
  • Page 61 NTC-40 Series – HSPA+ M2M WiFi Router The banner at the top of the page should be different to show that the router is currently in recovery console mode. Figure 57 - Recovery Console Banner To upload the main system software, click on “Application Installer” from the menu at the top of the page and then click on the browse button and navigate to where the main system image upgrade file is located on your computer.
  • Page 62 NTC-40 Series – HSPA+ M2M WiFi Router Remote firmware upgrade The remote firmware update process has one step: Upload and install the main system image to the router. Please note: Do not interrupt the power during a remote firmware upgrade, as this may render the router unable to start up and will require a local system recovery upload to be performed.
  • Page 63 NTC-40 Series – HSPA+ M2M WiFi Router Package Manager The Package Manager page is used to provide details of any user installed packages on the router. Figure 62 - Package Manager Items The Package Name, Version, Architecture, Install time are shown and the package content details are available by clicking on the blue “Package Details”...
  • Page 64 NTC-40 Series – HSPA+ M2M WiFi Router Administration The Administration page is used to enable or disable the firewall, remote administration, telnet access and ping responses. Figure 63 - Administration Configuration Items OPTION DEFINITION Firewall Enable or disable the in-built firewall on the router.
  • Page 65 NTC-40 Series – HSPA+ M2M WiFi Router System Configuration The System configuration page is used to specify an external syslog server and the TCP Keepalive settings. TCP Keepalive can be used to ensure the WWAN connection does not disconnect due to inactivity.
  • Page 66: Technical Data

    NTC-40 Series – HSPA+ M2M WiFi Router Technical Data The following table lists the hardware specifications of the NTC-40. MODEL NETCOMM NTC-40 Atmel AT91SAM9G45 Microcontroller (ARM9) Modem Module/Chipset Sierra MC8704 / Qualcomm MDM8200A Wireless LAN Chipset IEEE 802.11b/g/n, up to 16 concurrent users...
  • Page 67: Rj-45 Connector

    NTC-40 Series – HSPA+ M2M WiFi Router RJ-45 Connector The following table lists the pin outs for the RJ-45 Ethernet connector. Pin: Figure 67 - The RJ-45 Connector SIGNAL DESCRIPTION Transmit Data+ Transmit Data- Receive Data+ Unused Unused Unused Unused...
  • Page 68: Additional Product Information

    NTC-40 Series – HSPA+ M2M WiFi Router Additional Product Information Unlocking the SIM If the SIM card is locked you will need to unlock it with the appropriate PIN code. You can find out if the SIM is locked by viewing the SIM Status at the bottom of the Status page.
  • Page 69: Using The Ntc-40 To Make And Receive Telephone Calls

    NTC-40 Series – HSPA+ M2M WiFi Router Using the NTC-40 to make and receive telephone calls The NTC-40 provides circuit switched voice services via a telephony line interface offering the ability to make and receive telephone calls via a regular analogue telephone using the 3G mobile network.
  • Page 70: Call Feature Codes

    NTC-40 Series – HSPA+ M2M WiFi Router Call feature codes Quick Reference Table The NTC-40 supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID *#31# (to unblock caller ID for (to block caller ID for outgoing...
  • Page 71 NTC-40 Series – HSPA+ M2M WiFi Router Call Forwarding No Answer Call forwarding No Answer will divert all incoming calls to a phone number that you desire only if the incoming call is not answered. To enable Call Forwarding No Answer, dial *61*<Directory Number># ...
  • Page 72 NTC-40 Series – HSPA+ M2M WiFi Router Voice Troubleshooting What do I do if I have no dial tone? Please follow the procedure listed below: Check to make sure the phone is plugged into your NTC-40 on the RJ-11 port (between the power socket and the LAN port).
  • Page 73: List Of Mobile Broadband Service Provider Apns

    NTC-40 Series – HSPA+ M2M WiFi Router List of Mobile Broadband Service Provider APNs MOBILE SERVICE Australia Telstra.internet Telstra Telstra.extranet Optus – Postpaid connect Optus – Prepaid preconnect Three – Postpaid 3netaccess Three – Prepaid 3services Vodafone – Postpaid vfinternet.au Vodafone –...
  • Page 74: Appendix A: Tables

    NTC-40 Series – HSPA+ M2M WiFi Router Appendix A: Tables Table 1 - Document Revision History ........................... 2 Table 2 - LED Indicators ..............................7 Table 3 - Device Dimensions ............................8 Table 4 - Bottom Mounted Integrated Interfaces ......................9 Table 5 - Top Mounted Integrated Interfaces ......................
  • Page 75: Legal And Regulatory

    NetComm Wireless’ (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless.
  • Page 76: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’ liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 77: Contact

    NTC-40 Series – HSPA+ M2M WiFi Router Contact Address: NETCOMM WIRELESS 18-20 Orion Road, Lane Cove NSW 2066 Sydney, Australia ABN: 85 002 490 486 Website: www.netcommwireless.com Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com, techsupport@netcommwireless.com NTC-40 –HSPA+ M2M WiFi Router with Voice YML40V www.netcomm-commercial.com.au...

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