NetComm 3G27WV-R User Manual
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NetComm 3G27WV-R User Manual

Hspa+ wifi router with voice
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3G27WV-R
HSPA+ WiFi Router with Voice

USER GUIDE

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Summary of Contents for NetComm 3G27WV-R

  • Page 1: User Guide

    3G27WV-R HSPA+ WiFi Router with Voice USER GUIDE...
  • Page 2 Copyright©2012 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.

  • Page 3: Table Of Contents

    Management Console Login Procedure ................................ 15 Management Console ....................................16 Advanced Features ...................................... 19 Additional Product Information ..............................50 Using the 3G27WV-R to make and receive telephone calls ........................... 50 Technical Data ..................................... 53 Electrical Specifications ....................................53 Environmental Specifications / Tolerances ..............................53 FAQ ......................................

  • Page 4: Overview

    The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your 3G27WV-R, please confirm that you comply with the minimum system requirements below. An activated Rogers SIM card.

  • Page 5: Product Introduction

    Rogers Wireless network. With quick and easy setup the 3G27WV-R provides a landline experience without the need for fixed line connections. Simply plug the 3G27WV-R into a power outlet then insert an active Rogers SIM card into the slot on the rear panel to access a high speed Internet connection within minutes.

  • Page 6: Physical Dimensions And Indicators

    LED Indicators The 3G27WV-R has been designed to be placed on a desktop. All of the cables exit from the rear for better organization. The display is visible on the front of the 3G27WV-R to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.

  • Page 7: Integrated Interfaces

    Integrated Interfaces The following integrated interfaces are available on the rear of the 3G27WV-R: INTERFACE FUNCTION Insert your SIM card here (until you hear a click). Please be careful to insert the SIM card in SIM Slot the correct orientation by viewing the printed icon on the router housing.

  • Page 8: 3G27Wv-R Default Settings

    (Refer to the included wireless security card) Table 6 – WiFi Default Settings For security purposes, each 3G27WV-R comes with a unique SSID that varies by a 2 digit number at the end. e.g. SSID: “ROGERSXXXX” 3G27WV-R WEB INTERFACE ACCESS...

  • Page 9: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and Handling When transporting the 3G27WV-R, it is recommended to return the product in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.

  • Page 10: Installation And Configuration Of The 3G27Wv-R

    If you experience difficulties connecting wirelessly between your WiFi Devices and your 3G27WV-R, please try the following steps: In multi-storey homes, place the 3G27WV-R on a floor that is as close to the centre of the home as possible. This ...

  • Page 11: Hardware Installation

    Figure 1 - Included Security Card Please note: For security purposes, each 3G27WV-R has a unique SSID (such as ROGERSXXXX) and Wireless Security Key. The included Wireless Security Card lists these fields instead of the xxxxx’s as shown in the screenshot above.

  • Page 12: First Time Simple Configuration Wizard

    First Time Simple Configuration Wizard When you log in to your 3G27WV-R for the first time, you will be presented with the 3G27WV-R “Set-up Wizard” as shown in the screenshot below. This wizard can be skipped by clicking on the link shown on the screenshot below. You can re-run the Setup Wizard again anytime after first use by selecting the “Startup Wizard”...
  • Page 13 This field is case sensitive and can be up to 32 characters. You should change the default SSID for added security. SSID Broadcast: Select ‘Disable’ to hide the SSID of your 3G27WV-R. If disabled, other people will not be able scan and detect your 3G27WV-R’s SSID. Click “Next” to continue.
  • Page 14 Figure 6 - Startup Wizard - WiFi Security Settings This page allows you to configure WiFi security settings for your 3G27WV-R. Setting a strong wireless security level (such as WPA- PSK - AES) can prevent unauthorized access to your wireless network. Please enter the Security Key that you wish to use, or leave this field unchanged to use the default Security Key.

  • Page 15: Management Console Login Procedure

    After first time setup, the management console will be password protected to prevent unauthorized access to the configuration settings of your 3G27WV-R. To log in to the management console, view the status and make changes to your 3G27WV-R, please follow the steps below: Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.1.1 Enter the username and password configured during the first time setup and click the Submit button.

  • Page 16: Management Console

    3G27WV-R – User Manual Management Console Basic Status Overview The basic status page provides basic system related information. It can be accessed by clicking on the “Switch to Basic view” button from the top of the status page. Figure 8 - Basic View – Status The status page shows the current primary Internet connection, WAN/LAN status, MBB connection status, current Signal Strength (dBm) and the SIM Status.

  • Page 17: Internet Settings

     Automatic 3G (4G) Backup When using the “Automatic 3G Backup” option, pick a high availability site as the address to test your 3G27WV-R’s connectivity with. In the event that the primary WAN connection is unavailable, the 3G27WV-R will automatically swap to your configured 3G (4G) connection.
  • Page 18 OPTION DEFINITION Changing this option to Off will turn off the WiFi feature on the 3G27WV-R and you will not be able to connect Wireless (WiFi) ON/ OFF: to your 3G27WV-R wirelessly. The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your SSID Broadcast Name (SSID): wireless device so that you can easily connect to it from your wireless clients.

  • Page 19: Advanced Features

    The basic configuration interface is intended to provide access to all the settings that most people will want to use on their 3G27WV-R. There are advanced settings available if desired which are accessible by viewing the advanced settings pages. Click on the “Switch to Advanced View”...
  • Page 20 ‘OFF’ Does not connect to the Internet The Automatic 3G (4G) Backup feature of the 3G27WV-R is designed to provide a backup Mobile Broadband (MBB) Internet connection when you use the WAN connection as your primary connection type. When the primary connection fails, the Internet connection will automatically switch to your Mobile Broadband (MBB) ‘Automatic 3G Backup’...
  • Page 21 A list of the detected MBB service carriers in your area will be displayed. Select the most appropriate MBB service from the list shown and click “Apply”. The default setting of “Automatic” should be appropriate for the majority of users and locations. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 22 3G27WV-R – User Manual The WAN page allows you to configure the optional WAN Ethernet port. Select the WAN connection type suitable for your environment and configure parameters according to the selected connection type. STATIC (fixed IP) If your WAN connection uses a static IP address, select the “STATIC (fixed IP)” option and fill in the required information in the fields provided.
  • Page 23 This option allows you to enable or disable Network Address Translation for this connection type. Table 11 - Advanced View - WAN Settings - DHCP Please refer to the WAN Failover Backup section on page 26 for information on configuring the WAN failover feature. Click ‘Apply’ to save the settings. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 24 3G27WV-R – User Manual PPPoE (ADSL) Most ADSL/ADSL2+ services use the PPP over Ethernet protocol. Use this protocol if you are utilising a fixed line broadband service especially if the connecting modem is in bridge mode. Figure 19 - Advanced View - WAN - PPPoE Settings...
  • Page 25 PPTP This connection type enables the 3G27WV-R to connect to a VPN server via a bridged WAN device. Any device connected to the 3G27WV-R can then access the VPN based resources available. Figure 20 - Advanced View - WAN - PPTP Settings...
  • Page 26 To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and an Mobile broadband Internet WAN connection. To set up WAN failover on your 3G27WV-R, first tick “Enable automatic MBB Backup”, then fill in the fields that appear. Figure 21 - Advanced View - WAN Failover Settings...
  • Page 27 LAN functionality of the 3G27WV-R can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others. Figure 22 - Advanced View - LAN Settings...
  • Page 28 3G27WV-R – User Manual Lease Time The DHCP lease time of the DHCP Client of your 3G27WV-R. This feature allows you to statically assign IP addresses to the MAC Addresses, effectively Statically Assigned reserving an IP address for a given computer or network device. The Format of MAC address is XX:XX:XX:XX:XX:XX The default is “Disable”, select “Enable”...
  • Page 29 Advanced Routing – Dynamic Dynamic Routing uses the RIP (Routing Information Protocol) protocol to allow the 3G27WV-R to adapt to changes in the network. RIP enables the device to determine the best route for each packet based on the “hop count” or number of hops between Source and Destination.
  • Page 30 IP address and the expiry period is shown for all computers who have automatically obtained IP addresses from the 3G27WV-R. Please note that this list is stored in the device’s volatile memory, and is therefore cleared if the device is reset or if any changes are applied to the router configuration.

  • Page 31: Wireless Settings

    Figure 26 – Advanced View – WiFi Settings Radio On/Off: WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G27WV-R and you will not be able to connect to your 3G27WV-R wirelessly.
  • Page 32 3G27WV-R – User Manual Advanced This page allows you to modify the advanced wireless settings for your 3G27WV-R. These settings should not be changed unless you are aware of what effect they will have. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 33 WMM Parameters: Click on the WMM Configuration button to configure the WMM parameters. Select ‘Disabled’ to hide the SSID of your 3G27WV-R. If disabled, other people will not be able scan and Broadcast Network Name (SSID): detect this product’s SSID.
  • Page 34 3G27WV-R – User Manual Security This page allows you to configure the wireless security for your 3G27WV-R. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. Figure 12 - Advanced View - WiFi Security Settings OPTION...
  • Page 35 WEP (Wired Equivalent Privacy) helps prevent against unwanted wireless users accessing your 3G27WV-R. It offers a lower level of security in comparison to WPA-PSK and WPA2-PSK. Enter the Security Key you would like to use in the WEP Key 1 field.
  • Page 36 Your 3G27WV-R uses WPA2-PSK as the wireless security type by default. Check the Wireless Security Card that was with the router packaging or the device label on the bottom of the 3G27WV-R for your default SSID and Security key to begin connecting your wireless devices to the router using this wireless security protocol.
  • Page 37 Please refer to your wireless adapter user guide for more details. It is strongly recommended to set up a simple wireless security such as WPA-PSK (when the wireless client supports WPA-PSK) in order to secure your network. Most wireless adapters in computers and laptops support at least WEP and WPA wireless security. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 38 3G27WV-R – User Manual WPS is the simplest way to establish a connection between wireless clients and your 3G27WV-R. This method removes the need to manually select the encryption mode and fill in the passphrase key. You only need to press a button on both wireless client and the 3G27WV-R, and the WPS will do the rest for you.
  • Page 39 Station List The Station List shows the wireless clients currently associated with your 3G27WV-R. Each wireless client is listed with their own unique MAC address. Figure 18 - Advanced View - WiFi Station List 3G27WV-R User Guide www.netcommwireless.com...
  • Page 40 MAC/IP/Port Filtering Settings OPTION DEFINITION MAC Address: The MAC address of a local computer or network device attempting to access the 3G27WV-R’s network. Dest IP Address: The destination IP Address for the filter rule. Source IP Address: The source IP Address for the filter rule.
  • Page 41 Select the port number protocol type (TCP, UDP or both). If you are unsure, use the default “TCP&UDP” Protocol: setting. Comment: Add a comment to identify the purpose of the rule (optional) Table 23 - Advanced View - Port Forwarding Settings Click’ Apply’ to save any changes to the settings. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 42 Enter the local IP address of a particular host in your LAN Network that will receive all the packets originally DMZ IP Address: going to the WAN port/Public IP address of your 3G27WV-R. Table 24 - Advanced View - DMZ Settings Click ‘Apply’...
  • Page 43 System Security This page allows you to improve the security of your 3G27WV-R through the SPI (Stateful Packet Inspection) firewall and remote access settings. Figure 22 - Advanced View - System Security Settings OPTION DEFINITION Enable/Disable remote management on the WAN interface and specify the port number for remote Remote Management (via WAN / MBB): access.
  • Page 44 3G27WV-R – User Manual Content Filtering This page allows you to configure content, URL and host filters to restrict improper content access from LAN computers Figure 23 – Advanced View – Content Filtering Settings OPTION DEFINITION Select which connection type the content filtering applies to. Options include 3G (4G) connection only, Content Filter Settings Ethernet WAN connection only or both 3G (4G) and Ethernet WAN connections.
  • Page 45 DDNS service providers accounts to be configured. Enter the account details provided by your Dynamic DNS service provider and click Apply. Table 27 - Advanced View - Management Settings Click the ‘Apply’ button to save any changes to the settings. 3G27WV-R User Guide www.netcommwireless.com...
  • Page 46 The 3G27WV-R then sends 3 consecutive pings to the “Destination Address” and 3 consecutive pings to the “Second Address” every “Periodic Ping Accelerated Timer” seconds.  If all accelerated pings in step D fail, the 3G27WV-R reboots after waiting the amount of time entered in the “Fail Count” times. ...
  • Page 47 Figure 27 - Advanced View - Settings Manager Settings OPTION DEFINITION Select to export the current configuration of the 3G27WV-R. You can also encrypt the export settings file by selecting ‘Encryption’ Export Settings and then entering a password. Import Settings Select the file to import the configuration from to update the router configuration settings.
  • Page 48 3G27WV-R – User Manual Statistics This page allows you to view the LAN, WAN and wireless statistics of your 3G27WV-R. Figure 28 - Advanced View - System Statistics 3G27WV-R User Guide www.netcommwireless.com...
  • Page 49 System Log All important system events are logged. You can use this page to check the log of your 3G27WV-R for troubleshooting and diagnostic purposes. Figure 29 - Advanced View - System Log Settings OPTION DEFINITION The system log entries can be sent to a remote system log server. Enter the IP Remote Log Server IP Address address of the system log server you wish to use.

  • Page 50: Additional Product Information

    How to receive a call When an incoming call is received, both Line 1 and Line 2 lights will start flashing and any phones connected to the 3G27WV-R will ring. Answer the telephone following the instructions provided by your telephone handset manufacturer to conduct the call.

  • Page 51: Call Feature Codes

    Call feature codes Quick Reference Table The 3G27WV-R supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID (to block an individual call) (to unblock an individual call) Call Waiting *43# #43#...
  • Page 52 Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs). Check to make sure the line light on the front panel of the 3G27WV-R turns solid blue if you lift the handset. Check to make sure the blue MBB indication light on the front of the 3G27WV-R is blinking.

  • Page 53: Technical Data

    Table 30 - Technical Specifications for the 3G27WV-R Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop. It is recommended that the 3G27WV-R be powered using the 12VDC/1.5A power supply which is included with the device.

  • Page 54: Faq

    Does the 3G27WV-R require any configuration out of the box? No, the 3G27WV-R is a plug and play device. Plug the device into an electrical outlet and once the status indicator lights are on, plug in your analogue phone and LAN cable for voice and data connectivity. For WiFi connectivity the default SSID (Service Set Identifier) and network key (password) are located on the bottom of the device.
  • Page 55 3G27WV-R for 10-15 seconds until all the indicator lights on the unit flash to indicate the device is reset. After a reset, use the default WiFi settings (SSID and WPA key) which can be found on the base of your 3G27WV-R. (Note - this will also reset any custom settings and passwords you may have already set up).

  • Page 56: Appendix A: Tables

    Table 27 - Advanced View - Management Settings ....................45 Table 28 - Advanced View - Settings Manager Settings ..................... 47 Table 29 - Additional Product Information - Call Feature Codes Quick Reference ............ 51 Table 30 - Technical Specifications for the 3G27WV-R ..................53 3G27WV-R User Guide www.netcommwireless.com...

  • Page 57: Legal & Regulatory Information

    NetComm’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm.
  • Page 58 3G27WV-R – User Manual IC Regulations: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 59: Contact

    Rogers et le ruban de Möbius sont des marques de commerce ou utilises sous licence de Rogers Communication Inc. © 2012 NetComm Wireless et le logo NetComm Wireless sont des marques de commerce de NetComm Wireless Limité. 3G27WV-R User Guide...

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