NetComm NB16WV-02 User Manual

NetComm NB16WV-02 User Manual

N600 dual band wifi gigabit modem router with voice
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N600 Dual Band WiFi Gigabit
Modem Router with Voice
NB16WV-02
USER GUIDE

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Summary of Contents for NetComm NB16WV-02

  • Page 1 N600 Dual Band WiFi Gigabit Modem Router with Voice NB16WV-02 USER GUIDE...
  • Page 2 Copyright©2013 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
  • Page 3: Table Of Contents

    NB16WV-02 Default Settings ..................................9 Interfaces ..................................... 10 Safety and Product Care ................................11 Transport and Handling ................................11 Installation and Configuration of the NB16WV-02 ........................12 Placement of your NB16WV-02 ................................... 12 Avoid obstacles and interference .................................. 12 Cordless Phones ......................................12 Choose the “Quietest”...
  • Page 4 Consumer Protection Laws ..................................82 Product Warranty ......................................83 Limitation of Liability ..................................... 83 Contact ......................................84 NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 5: Overview

    The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your NB16WV-02, please confirm that you comply with the minimum system requirements below. An activated ADSL, activated 3G, or configured WAN connection.
  • Page 6: Product Introduction

    Ethernet Cable (RJ-45). Phone Cable (RJ-11). Wireless Security Card. Warranty Card. If any of these items are missing or damaged, please contact NetComm Wireless Support immediately by visiting the NetComm Wireless Support website at: http://www.netcommwireless.com/contact-forms/support NetComm Wireless NB16WV-02 User Guide...
  • Page 7: Product Features

    Ethernet WAN connection drop out. Users are able to share a single Internet connection via both a wired and wireless connection to the NB16WV-02. With a built in antennas providing a 2 transmit, 2 receive (2T2R) 802.11n concurrent dual band wireless access point, this router provides wireless speeds of up to 600Mbps.
  • Page 8: Physical Dimensions And Indicators

    LED Indicators The NB16WV-02 has been designed to be placed on a desktop. All of the cables exit from the rear for easy organization. The display is visible on the front of the NB16WV-02 to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.
  • Page 9: Physical Dimensions

    Physical Dimensions The following page lists the physical dimensions of the NB16WV-02. 37mm 145mm 215mm NB16WV-02 DIMENSIONS Length 215 mm Width 145 mm Height 37 mm Weight 403 grams NB16WV-02 Default Settings The following tables list the default settings for the NB16WV-02.
  • Page 10: Interfaces

    Interfaces The following interfaces are available on the NB16WV-02: NUMBER INTERFACE DESCRIPTION Power Jack Connection point for the included power adapter. Connect the power supply here. Power button Turns the NB16WV-02 on or off. USB 2.0 (File Sharing) Connect a USB based storage device here.
  • Page 11: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and Handling When transporting the NB16WV-02, it is recommended to return the product in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.
  • Page 12: Installation And Configuration Of The Nb16Wv-02

    If you experience difficulties connecting wirelessly between your Wi-Fi Devices and your NB16WV-02, please try the following steps: In multi-storey homes, place the NB16WV-02 on a floor that is as close to the centre of the home as possible. This may mean placing the NB16WV-02 on an upper floor.
  • Page 13: Hardware Installation

    Wait approximately 60 seconds for the NB16WV-02 to power up. Connecting via a cable Connect the yellow Ethernet cable provided to one of the ports marked ‘LAN’ at the back of the NB16WV-02. Connect the other end of the yellow Ethernet cable to your computer.
  • Page 14: Web Based Configuration Interface

    Web Based Configuration Interface First-time Setup Wizard Please follow the steps below to configure your NB16WV-02 Wireless router via the web based configuration wizard. http://192.168.20.1/ Open your web browser (e.g. Internet Explorer/Firefox/Safari) and type into the address bar at the top of the window.
  • Page 15: Adsl

    PPP over Ethernet (or PPPoE) Enter the Username and Password as supplied by your Internet Service Provider. Enter the appropriate VCI and VPI as supplied by your Internet Service Provider Click Next to continue. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 16: Mobile Broadband

    Enter the MAC Address of your device which is registered with the ISP Static IP Address Enter the Static IP Address Enter the Static Subnet Mask Enter the Static Gateway Enter the Static Primary and Secondary DNS. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 17 You can change the WiFi 2.4GHz security key if you wish by using the Security Key Type drop down list and then typing in a new security key in the Security Key field. The Security key must be at least 8 characters long. Click Next to continue. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 18 If you want to change the system username or password, enter the new username in the Desired Username field and then enter the new password into both the Desired Password and Retype Password fields and then click Next. (If you do not wish to change the password, leave the fields blank and click Next). NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 19: Basic View

    ADSL Line Status ADSL Sync Speed The current WAN IP Address 3G Status 3G Signal Strength VOIP Service Status (If configured) Number of clients connected on Wireless 2.4GHz Number of clients connected on Wireless 5GHz NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 20: Wireless 2.4Ghz

    Set the SSID (WiFi Network Name) Set the Wireless Security Key If you make any changes to the Wireless 5GHz configuration, Click the Save and apply the changes button to make these changes active. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 21: Mobile Broadband

    If you make any changes to the 3G configuration, click the Save and apply the changes button to make these changes active. Note: Saving any configuration changes on this page will make the Mobile Broadband connection the primary method of connecting to the Internet and disable other connection types. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 22: Adsl

    If you make any changes to the ADSL configuration, click the Save and apply the changes button to make these changes active. Note: Saving any configuration changes on this page will make the xDSL connection the primary method of connecting to the Internet and disable other connection types. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 23: Advanced Configuration

    Advanced Configuration To access the advanced configuration options of your NB16WV-02, you need to log in to the web configuration and change to Advanced view. http://192.168.20.1/ To do this, open your web browser (e.g. Internet Explorer/Firefox/Safari), type into the address bar at the top of the window and press the Enter key.
  • Page 24: Network Setup

    The number of multicast packets which have passed into and out of the router. Network Setup Network Setup This page allows you to configure the ADSL, Mobile Broadband and Ethernet WAN (Wide Area Network) connection settings on the NB16WV-02. ADSL Ethernet over ATM (RFC1483 bridged) with NAT NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 25 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. IP over ATM (RFC1483 routed) NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 26 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. PPP over Ethernet NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 27 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 28 PPP over ATM NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 29: Rfc 1483 Bridged

    VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. RFC 1483 Bridged NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 30 Max. number of failures to determine when the connection is up or down.  Ping Remote Host: The NB16WV-02 will ping the chosen host IP to verify the connection is active. Set the host IP address and the interval between ping tests.
  • Page 31 Time (hh:mm) and End Time (hh:mm) fields, enter the time in 24 hour format for the schedule to apply. Repeat step 4 for each day a rule is to be created. Click the Save button. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 32 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 33 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 34 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN VLAN TAG tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 35 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 36 VLAN ID into a packet header in order to identify which CLAN the packet belongs to. You may enable VLAN tagging and specify the ID with a value between 1 and 4094. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 37 DHCP Server This page allows you to change the Dynamic Host Configuration Protocol (DHCP) server settings on the NB16WV-02. The DHCP Server enables computers or devices connecting to the NB16WV-02 to automatically obtain their network configuration settings. By default, the DHCP server is enabled.
  • Page 38 You can enter a new fixed mapping by entering the MAC address of the device and the IP address you wish to allocate to it. Select the Enable checkbox to activate the DHCP fixed mapping entry. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 39 DEFINITION Wireless Module (2.4GHz) Select to enable or disable the 2.4GHz Wireless network function of the NB16WV-02. Network ID is used for identifying the Wireless LAN (WLAN). Client stations can roam freely over this product and other Access Points that have the same Network ID.
  • Page 40 DEFINITION Wireless Module (5GHz) Select to enable or disable the 5GHz Wireless network function of the NB16WV-02. Network ID is used for identifying the Wireless LAN (WLAN). Client stations can roam freely over this product and other Access Points that have the same Network ID.
  • Page 41 Change Password This page allows you to change the NB16WV-02 web configuration password. Type in the old password (the factory default username and password is admin) and then type in the new password. Re-enter the new password in the Reconfirm field and click Save.
  • Page 42: Forwarding Rules

    192.168.20.40, and a VPN server (the default port is 1723) at 192.168.20.60, then you would need to specify the following virtual server mappings: Note: At any given time, only one IP address can be bound to a particular Service Port. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 43 SERVICE PORT SERVER IP ENABLE USE RULE#  12.168.1.10 (0) Always  192.168.20.40 (0) Always  1723 192.168.20.60 (0) Always Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 44 Some applications like online games, video conferencing and Internet telephony require multiple connections to the internet. As such, these applications cannot work with a pure NAT router such as the NB16WV-02. The Port Triggering feature allows some of these applications to work with this router.
  • Page 45 The device also supports uPnP. If the DMZ host operating system supports this function enable it to automatically configure the UPnP Setting required network settings. Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 46: Security Settings

    The Security Settings page allows you to configure the security management on the router such as Packet filters and MAC Control. The following pages describe the various security options available Status The Status page lists any currently configured filtering for the Outbound, Inbound and Domain filters. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 47 The Packet Filter also works with Scheduling Rules, and gives you more flexibility on Access control. Note: For further instructions on scheduling rules, please refer to the “Scheduling” section later in this guide Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 48 To access the Inbound Packet Filter page, click on the Inbound Filter button on the bottom of the Outbound Filter page. All the settings on this page are the same as those for the Outbound Filter shown on the previous page. Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 49 The router action that you want when someone is accessing a URL that matches the specified domain suffix. Select Drop Action to block the access and/or select Log to log this access. Enable Select to enable the rule. Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 50 If any part of the Website’s URL matches the pre-defined word then the connection will be blocked. For example, you can use pre-defined word "sex" to block all websites if their URLs contain the pre-defined word "sex". Enable Tick to enable the rule. Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 51 MAC addresses that are not in the list to associate to the wireless LAN. Note: Click the "Next Page" or the "Previous Page" buttons to see the entire list Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 52 You can also change the web server port. When enabled, the router can detect the following (and more) DoS attack types: SYN Attack WinNuke Port Scan Ping of Death Land Attack Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 53: Advanced Settings

    SNMP options. Status The Status page displays the current System time, and lists any configured Dynamic DNS (DDNS) accounts, any Static or Dynamic Routes added or any Quality of Service (QoS) rules in place. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 54 Enter the email addresses to send a copy of the current syslog to. Email Subject Enter the email subject to show on any sent emails. View Log… View the current system log. Email Log Now Email the current syslog to the entered email addresses. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 55 To enable the Dynamic DNS feature on the unit, select the Enable option, choose the appropriate Dynamic DNS Provider and enter the details supplied by your Dynamic DNS provider. Click Save to save the settings or Undo to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 56 Select a schedule for the new rule to apply. Previously created schedules are visible here or you can select the rule to Schedule always apply. Note: For further instructions on scheduling rules, please refer to the “Scheduling” section later in this guide Click on Save to store your setting or Undo to discard your changes. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 57 Note: If "Remote" access is enabled, the default setting of 0.0.0.0 means any IP obtain SNMP protocol Information. Click the Save button to store your setting or the Undo button to discard your changes. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 58 These settings are used to setup the static and dynamic routing features of the NB16WV-02. Dynamic Routing: Routing Information Protocol (RIP) will exchange information about different host destinations for working out routes throughout the network.
  • Page 59 System Time This page allows you to change the System time setting on the NB16WV-02. OPTION DEFINITION Time Zone Select the time zone where this device is located. Auto-Synchronization Select the "Enable" checkbox to enable this function. Enable Daylight Saving Enables or disables the router’s automatic daylight saving adjustment feature.
  • Page 60 In the example below, the rule is called “Work Hours” and it is only active between 08:00 and 17:30. You are then able to select the scheduling rule name specified from the Packet Filter configuration section to perform the configured filtering at the scheduled time as per the screenshot below. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 61 This example would prevent any access to the IP address 66.102.11.104 from any device connected to the router, 7 days a week, only between the hours of 08:00 and 17:30. Click the Save button to save the settings or the Undo button to cancel. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 62 LAN IPv6 Address The IP Address to use for the IPv6 service connection. LAN IPv6 Link-Local Address The current local LAN IPv6 address of the NB16WV-02. Autoconfiguration Select to enable or disable IPv6 auto configuration (if supported by your Internet Service Provider).
  • Page 63 TR-069 The TR-069 client allows the NB16WV-02 to be automatically configured from a TR-069 server. Enter the applicable configuration options to enable the router to contact the TR-069 server and retrieve any configuration options. OPTION DEFINITION TR-069 Select to enable or disable the TR-069 automatic configuration function.
  • Page 64 Use the drop down list to type of routing for the selected VID. WAN type Use the drop down list to select which WAN type the VLAN uses. WAN Map VLAN ID Enter the VLAN ID to tag packets on the WAN interface. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 65: Voip Settings

    Enter the Outbound Proxy server address to use. Status The current status of your VOIP service. Click Save to save your settings and connect to your VoIP service or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 66 Set the time in milliseconds for which comfort noise is used to simulate background noise at your noise packet end of the connection. Click Save to save your settings or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 67 Enter the STUN Server address to use. STUN Port Enter the Port with which to connect to the STUN server on. Click Save to save your settings or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 68 VoIP service provider and should not need to be changed unless you are experiencing issues with VoIP calls or signing into your VoIP service. OPTION DEFINITION Set the length of time between the NB16WV-02 refreshing its connection to your VoIP service SIP Expire Time provider Use DNS SRV Enable or Disable the DNS SRV function on the NB16WV-02.
  • Page 69: Call Features

    The DND Setting page enables you to configure Do Not Disturb (DND) mode. This will prevent calls coming through to your phone. OPTION DEFINITION DND Always Enable or Disable the DND feature. Click Save to save your settings or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 70 Click Save to save your settings or Undo to discard the settings entered. Flash Time The Flash Time page enables you to configure the minimum and maximum time a hook flash signal can occur for the NB16WV-02 to recognise it.
  • Page 71 OPTION DEFINITION Use Hot Line Select to Enable or Disable the Hot Line feature of the NB16WV-02. Hot Line Number Enter the number to forward Hot Line calls to. Waiting time before starting Hot Line Enter the amount of time to wait before forwarding a call to the Hot Line number.
  • Page 72 Anonymous Call Enable Anonymous Call Disable Anonymous Call per Call Basis DND Enable DND Disable Call Forwarding Enable Call Forwarding Disable Call Return Click Save to save your settings or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 73 The corresponding name is displayed when a VoIP call is received from that number. (If supported by your VOIP service and telephone handset) Click Save to save your settings or Undo to discard the settings entered. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 74: Nas Settings

    NAS Settings The NAS Settings page enables you to configure the network area storage (NAS) function of the NB16WV-02. This function can be used to remotely access files stored on an attached USB hard drive. Click on any of the menu items to access the respective configuration page.
  • Page 75 Configuration button in order to create the required user accounts. Add the user name and password and then click the Add button. Alternatively, to remove a user, click on the radio button to the right of the username and then select Delete. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 76 The username required to access the FTP server. Password The password required to access the FTP server. Start Time Select to either schedule a time for the download to begin or start the download immediately. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 77 Select to either schedule a time for the download to begin or start the download immediately. You can also configure the NB16WV-02 to send an e-mail on completion of the scheduled download. Click on the “E-mail Alert Configuration” button to setup this option.
  • Page 78 To upload files to your Web HDD. To do this, click the Upload button. You can then click the Browse button and then navigate to the file you would like to upload. Once selected, this file will be copied to the Web HDD and become available to download by connected devices. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 79: Additional Product Information

    To check the connection, click on the Airport icon and there should be a tick on the wireless network name. Note: For other operating systems, or if you use a wireless adaptor utility to configure your wireless connection, please consult the wireless adapter documentation for instructions on establishing a wireless connection. NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...
  • Page 80: Troubleshooting

    STEP CORRECTIVE ACTION Make sure you are using the correct IP address of the NB16WV-02. You can check the IP address of the device from the Network Setup configuration page. Check that you have enabled remote administration access. If you have configured an inbound packet filter, ensure your computer’s IP address matches it.
  • Page 81: Technical Data

    Regulatory Compliance A-Tick Electrical Specifications It is recommended that the NB16WV-02 be powered by the supplied 12V DC, 2.5A power supply. A replacement power supply is available from the NetComm Wireless Online shop. Environmental Specifications / Tolerances The NB16WV-02 housing enables it to operate over a wide variety of temperatures from 0˚C - 40˚C (operating temperature).
  • Page 82: Legal & Regulatory Information

    The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Wireless.
  • Page 83: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...
  • Page 84: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NetComm Wireless NB16WV-02 User Guide www.netcommwireless.com...

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