Watchguard DVR4ENTPACK3 User Manual

Watchguard DVR4ENTPACK3 User Manual

Professional surveillance pack digital video recorder with 4 security cameras
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Professional Surveillance Pack
Digital Video Recorder with 4 Security Cameras
DVR
- Advanced H.264 Video Compression Technology
- Multiplex Operation
- Long Recording Duration
- Intelligent Video Motion Detection Recording
- Remote Network Surveillance & Backup Functions
- Easy to operate like a VCR
- System Auto recovery after power loss (blackout)
www.watchguardalarms.com.au
MODEL: DVR4ENTPACK3

'USER MANUAL'

Note: The latest version of this manual can be found at:
http://www.watchguardalarms.com.au
N517
4 x 10M IR Day/Night Cameras
- High Quality CCD Image sensor
- 14 x IR LEDs
- 480 TVL Resolution
- 1 -

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Summary of Contents for Watchguard DVR4ENTPACK3

  • Page 1: User Manual

    MODEL: DVR4ENTPACK3 Professional Surveillance Pack Digital Video Recorder with 4 Security Cameras ‘USER MANUAL’ N517 4 x 10M IR Day/Night Cameras - Advanced H.264 Video Compression Technology - High Quality CCD Image sensor - Multiplex Operation - 14 x IR LEDs...
  • Page 2: Safety Warning

    Safety Warning CAUTION To reduce the risk of electric shock, do not expose this machine to rain or moisture. Only operate this machine from the type of power source indicated on the label. RhinoCo Technology shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages.
  • Page 3: Table Of Contents

    Table of Contents Safety Warning..................................2 About This Manual ................................2 Table of Contents ................................3 Menu System ..................................5 Navigating the Menu ................................5 Menu Tree ...................................6 Quick Start Menu > Display..............................7 Quick Start Menu > Record..............................7 Quick Start Menu > Timer ..............................8 Quick Start Menu > Date..............................9 Advanced Configuration ..............................10 Advanced Config >...
  • Page 4 LAN Clients ..................................46 Port Forwarding.................................47 Connecting Remotely ................................47 - 4 -...
  • Page 5: Menu System

    Menu System Navigating the Menu The following buttons are used to navigate through the menu. Press “MENU” button to enter the The default admin password is 0000. (OSD) On Screen Display menu list Enter the default password by pressing “ENTER” 4 times Menu: Press to enter the main menu Enter: Press to confirm settings/selections List: To quickly search the recorded files by event, press to show the event list.
  • Page 6: Menu Tree

    Menu Tree The menu system for the DVR can be reached by pressing the MENU button. The menu system has the following structure. Quick Start Event Info Backup Info Camera Display Detection Record Alert Network Network Type Timer Date Display Record - 6 -...
  • Page 7: Quick Start Menu > Display

    Quick Start Menu > Display CHANNEL TITLE EVENT STATUS DATE DISPLAY Channel Title: Select whether to display the channel titles onscreen (IE: 1, 2, 3, 4). Select either ON or OFF Event Status Select whether to display the Live status icons onscreen ( etc).
  • Page 8: Quick Start Menu > Timer

    Quick Start Menu > Timer Using the Timer menu you can setup multiple recording schedules for recording and detection functions. The DATE specifies what days the schedule applies. The START and END times indicate (in 24 hour format) when the DVR will record.
  • Page 9: Quick Start Menu > Date

    Quick Start Menu > Date DATE 2006-MAY-12 16:30:00 FORMAT Y-M-D DAYLIGHT SAVING ON The Date menu is used to set the date, time and daylight savings settings for the DVR. Note: Never change the date and time when the DVR is recording - stop recording before hand. The daylight savings option will tell the DVR to adjust the time during a certain date range.
  • Page 10: Advanced Configuration

    Advanced Configuration CAMERA DETECTION ALERT NETWORK DISPLAY RECORD Note: The Advance menu of the DVR should be used by enthusiasts or experts only. Changing settings in this section of the menu can drastically alter the performance and functionality of the DVR. It is recommended you do not change anything in this section unless you know what you are doing.
  • Page 11 Press ◄ or ► to choose the Press ▲ or ▼ to choose the Press “ENTER” to confirm the start area width of the area height of the area, and press “ENTER” again to confirm. Press “-” to set the whole Multi-detection areas Press “+”...
  • Page 12: Advanced Config > Alert

    Advanced Config > Alert INT. BUZZER KEY BUZZER VLOSS BUZZER MOTION BUZZER ALARM BUZZER HDD BUZZER ALARM DURATION (SEC) HDD NEARLY FULL (GB) Internal Buzzer Sets the sound of the internal buzzer. Key Buzzer Configures whether to sound the buzzer when pressing buttons on the front panel. Video Loss Buzzer Configures whether to sound the buzzer when video loss is detected.
  • Page 13: Advanced Config > Network

    Advanced Config > Network Note: If you do not have a thorough understanding of TCP / IP technology it is recommended that you employ the services of a network technician to help you. For more information on setting up the remote connection component, please see Section 3 of this manual. NETWORK TYPE STATIC IP ADDRESS...
  • Page 14: Advanced Config > Display

    Advanced Config > Display DE-INTERLACE FULL SCREEN DWELL DURATION VGA OUTPUT 1280 x 1024 DISPLAY COVERT De-interlace The de-interlace function can help improve image quality when using low-resolution cameras. Select either ON or OFF. Full Screen Dwell Duration When running in single channel display mode, this function allows you to set how long each image will display for before switching to the next channel.
  • Page 15: Advanced Config > Record

    Advanced Config > Record MANUAL RECORD ENABLE EVENT RECORD ENABLE TIMER RECORD ENABLE EVENT RECORD IPS TIMER RECORD IPS PRE-ALARM RECORD OVERWRITE Manual Record Enable Select whether to turn the manual record function ON or OFF Event Record Enable Select whether to turn event recording ON or OFF. When this function is enabled, the recording will be triggered by any external motion or external alarm.
  • Page 16: System Info

    System Info PASSWORD SETUP RESET DEFAULT RESET CLEAR HDD SELECT HDD UPGRADE START AUTO KEYLOCK NEVER LANGUAGE ENGLISH VIDEO FORMAT VERSION 1088-10-K2-04-AA-11 Password Modifies the admin and guest passwords for the machine. Reset Default Resets the system to the factory default setting. Clear HDD Erases all recorded footage off the hard drive.
  • Page 17: Event Info > Quick Search

    Event Info > Quick Search DATE 03/10/2009 SEARCH HDD MASTER START Date Allows you to set the date which you would like to search for footage from. Search HDD Select which HDD to search for images. Start Begin searching. Event Info > Event Search DATE 03/10/2009 CHANNEL...
  • Page 18: Event Info > Hdd Info

    Event Info > HDD Info This section of the menu shows you the remaining capacity of the internal hard drive. HDD NUM HDD SIZE HDD NUM HDD SIZE MASTER-1 080.000 SLAVE-1 NO HDD MASTER-2 NO HDD SLAVE-2 NO HDD EXT001 NO HDD EXT 002 NO HDD...
  • Page 19: Backup > Usb Backup

    Backup > USB Backup USB BACKUP This function allows you to backup the footage from the Hard Drives onto a USB Flash Drive. The copied footage can be played directly on your PC via the supplied licensed software “Video Viewer” After inserting a USB into the DVR and selecting USB Backup, the following menu items will appear START TIME: Select the start time of the footage which is to be backed up.
  • Page 20: Performing A Usb Backup

    Performing a USB Backup Before beginning the backup, please ensure that: 1. The format of your USB flash drive is “FAT32” If it isn’t; please format it to “FAT32” on your PC. 2. There is no data on the USB flash drive. If there is, it is advised to clear all data on the USB flash drive before starting the backup.
  • Page 21: Setting Up The Dvr On A Network

    Setting up the DVR on a Network To setup Network Access to the DVR you will need:  Digital Video Recorder  An internal network with a router/switch  A standard network cable (included with kit)  Some basic computer networking skills How to Setup the Network Access ...
  • Page 22: Viewing The Dvr Over The Internet

    Viewing the DVR over the Internet To setup remote viewing you will need:  Digital Video Recorder  ADSL Broadband Internet Connection with a static IP address for your internet connection  A standard network cable (included with kit)  ADSL Modem with port-forwarding.
  • Page 23: Setting Up The Dvr Directly To A Computer

    Setting up the DVR directly to a computer To Setup Network Access to the DVR you will need:  Digital Video Recorder (DVR)  A cross-over network cable (Not included with kit)  Basic computer networking skills How to setup Network Access between your Computer and your DVR ...
  • Page 24: Setting Up The Dvr To Record Motion

    Setting up the DVR to record Motion How to setup the DVR to do Motion Recording  Press “MENU” and scroll down until you reach “ADVANCED CONFIG  RECORD” and press “ENTER”  Set “MANUAL RECORD ENABLE” to “OFF”  Set “EVENT RECORD ENABLE”...
  • Page 25: Searching For Footage

    Searching for Footage There are two ways to search the HDD for footage – Quick Search and Event Search. Both methods are outlined below. Please see page 17 for an explanation of the Search functions. Quick Search  Press “MENU” and scroll down to “EVENT INFO  QUICK SEARCH”. Press “ENTER” to open the quick search menu.
  • Page 26: Section 2 - Network Operation

    Section 2 – Network Operation Using the supplied software to view the DVR over the network/internet After setting up the DVR on a network, and ensuring you can view it over the internet (refer to pages 21-22 for step by step guides), you can remotely connect to the DVR through the included software –...
  • Page 27 AP Software – Camera Screen The AP software works by emulating the buttons on the front panel of the DVR. Anything you can do on the DVR can also be done in the AP software. Frame Rate Data Rate (bandwidth being used) Connect / Disconnect from DVR Switch display resolution between 320 x 276 and 640 x 552.
  • Page 28: Playback Operation

    Playback Operation • De-interlace • De-blocking • OSD • AVI Convert • Config. Setting • Watermark • Open Previous File • Open Next File • Playback Information : Playback Information Display information such as “Date”, “Time”, “Resolution”, “ Rewind / Forward Speed”, “Status”...
  • Page 29 System Config > Network Press the button to enter the System Config. The network configuration allows the DVR to connect to an Ethernet or dial-up network.   Static IP: Static IP: Enter the “server IP”, “gateway”, “net mask” and “web port”, and then press “APPLY”...
  • Page 30: System Config > Network > Dynamic Dns

    > Dynamic DNS System Config > Network  DDNS is a service for transforming the dynamic IP corresponding to a specific “Hostname”.  DDNS Apply: DDNS Apply: Go to a website which provides free DDNS services and apply a “Hostname”. See the example below.
  • Page 31: System Config > Network > Ftp

    > FTP System Config > Network  When the recording is triggered by an alarm or a motion, a video copy file can be captured. And the DVR will upload the captured images to the assigned FTP site.  Enter the detailed FTP information. ***Note***: ***Note***: To activate the FTP notification...
  • Page 32: System Config > Detection

    System Config > Detection  Select the desired channel, and press “ t ” to enter the motion detection sensitivity and area setting box.  Motion Detection Sensitivity: Motion Detection Sensitivity Set the detection sensitivity in 4 different adjustable factors. LS: The sensitivity of comparing two different images.
  • Page 33: System Config > Dvr > Network Backup

    System Config > DVR > Network Backup You can backup the recorded data from the DVR directly to your PC and CD-R disk via the network. The backup file can be played directly in your PC via the supplied licensed AP, or via other media players (Ex: Windows Media Player or RealPlayer) after the file is converted to “AVI”...
  • Page 34: System Config > Dvr > Search List

    System Config > DVR > Search List  HDD Number HDD Number Select one HDD (Master).  List Type List Type Select one list type (All/ Manual/ System/ Alarm/ Motion).  Max List Number Max List Number Maximum number of the list (128) ...
  • Page 35: System Config > Dvr > Record Setting

    System Config > DVR > Date In this menu, The DVR’s date can be set. Please DO NOT change the date or time when the recording function is activated.  DATE DATE Choose the current date from “DATE” drop-down menu and enter the current time.
  • Page 36: System Config > Alarm

    System Config > Alarm  Alarm Trigger Alarm Trigger Enable or disable Email and FTP notification function.  Alarm Method Alarm Method Two notification methods — Email and / or FTP.  Post Numbers Post Numbers Set MJPEG pictures (1-10 pictures). ...
  • Page 37: System Config > General > Account

    System Config > General > Account  Set up the user’s account (Max 5 accounts), password, life time, and authority level ( e ).  User’s level: SUPERVISOR — SUPERVISOR — Control all the functions (“a”, “b”, “c”, “d”, “e” and “f” ). HIGH —...
  • Page 38: System Config > General > Online User Info

    System Config > General > Online User Info  Get all the current online users’ information list (Name, IP Address, Authority Level, Resolution and Image Quality). System Config > General > File Path  Snapshot Path Snapshot Path Assign the route for saving the snapshot picture. ...
  • Page 39: Troubleshooting

    Troubleshooting PROBLEM SOLUTION No power Check power cord connection. Confirm that there is power from the outlet. Not working when pressing Press any key and then enter the password to exit “Key Lock” mode. any button Timer record is not working Check if the “TIMER RECORD ENABLE”...
  • Page 40: Connecting Via Internet Explorer

    Connecting via Internet Explorer Install Java Runtime Environment Before you can view your DVR in Internet Explorer you must have the Java Runtime Environment installed. This is supplied on the included CD. To install the Java Runtime Environment:  Insert the included CD into a computer running Windows 2000 or later. ...
  • Page 41 Internet Explorer Operation Using the core elements of DVR in Internet Explorer is very similar to using the AP software. For further information, please refer to the AP software instructions hange Resolution hange Resolution hange Image Quality hange Image Quality ame as the AP software ame as the AP software operation.
  • Page 42 Pin Configuration FUNCTION DESCRIPTION RS232-TX DVR can be controlled remotely by the keyboard of PC by using RS-232 serial communication signals. RS232-RX DVR can be controlled remotely by the keyboard of PC by using RS-232 serial communication signals. ALARM INPUT To connect the wire from ALARM INPUT ( PIN 3 -- 6 ) to GND ( PIN 9 ) connector, DVR will start recording and the buzzer will be on.
  • Page 43: Rs-232 Protocol

    RS-232 Protocol • Use PC keyboards to simulate DVR keypads. • Data: REMOTE PROTOCOL use 8 bit data, 1 start bit, 1 stop bit. FUNCTION STOP (FFH) (7FH) FUNCTION CODE ASCII FUNCTION CODE ASCII KEY_MENU 0x4D KEY_DWELL 0x65 KEY_ENTER 0x0D ENTER KEY_CH1 0x31...
  • Page 44: Hard Drive Installation

    Hard Drive Installation Unscrew the two screws respectively on the two sides of the upper cover. Unscrew the four screws on the back side of the upper cover. Make sure your hard drive is set to Master. Refer to the hard drive manufacturer’s website if you are unsure. Mount the hard drive in the internal bracket and attached the power and data cables.
  • Page 45: Section 3 - Remote Setup Guide

    Section 3 - Remote Setup Guide Introduction This guide covers how to use the remote connection functionality of your DVR in a local area network (LAN). In order to connect to your DVR over the internet you will need to configure your internet connection (i.e. a modem or router) to allow incoming connections.
  • Page 46: Dvr Ip Address

    Once you have activated your account, log into the http://www.dyndns.org website using the username and password you have created. From the menu on the left:  Click My Services  Click My Hosts  Click Dynamic DNS From the page that loads: ...
  • Page 47: Port Forwarding

    Port Forwarding Log into the router and click on the Advanced tab:  Click on the Virtual Server menu item  From the LAN IP drop down list make sure 10.1.1.50 is selected  Select the User check box from the Category list on the left and wait for the page to reload ...

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