Watchguard DVR4ENTPACK4 Manual

Watchguard DVR4ENTPACK4 Manual

Digital video recorder with 4 security cameras
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www.watchguardalarms.com.au
MODEL: DVR4ENTPACK4
Professional Surveillance Pack
Digital Video Recorder with 4 Security Cameras
'ADVANCED PRODUCT GUIDE'
N517
Please read instructions thoroughly before operation and retain it for future reference.
For the actual display & operation, please refer to your DVR in hand.
DVR4ENTPACK4_eng_manualV1.0.doc
 
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Summary of Contents for Watchguard DVR4ENTPACK4

  • Page 1 MODEL: DVR4ENTPACK4 Professional Surveillance Pack Digital Video Recorder with 4 Security Cameras ‘ADVANCED PRODUCT GUIDE’ N517 Please read instructions thoroughly before operation and retain it for future reference. For the actual display & operation, please refer to your DVR in hand.
  • Page 2 IMPORTANT SAFEGUARD CAUTION RISK OF ELECTRIC SHOCK CAUTION: To reduce the risk of electric shock, do not expose this apparatus to rain or moisture. Only operate this apparatus from the type of power source indicated on the label. The company shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. BEFORE USING THIS KIT .................5 1.1 Package Contents ....................... 5 1.2 Front Panel ........................5 1.3 Rear Panel ........................7 2. CONNECTION AND SETUP ................8 2.1 Camera Connection ..................... 8 2.2 DVR Power On ......................9 2.3 Date and Time Setting....................10 2.4 Clear Hard Disk......................
  • Page 4 5.3.2 Detection Timer....................22 5.4 Detection Setting......................22 5.6 System Setting ......................24 5.6.1 Password Setting....................24 5.6.2 System Upgrade ....................24 5.6.3 Video Backup..................... 25 5.6.4 Clear All HDD Data .................... 26 5.7 Network ........................27 6. REMOTE OPERATION................28 6.1 Supplied Licensed Software…………………………………………………………………..28 6.1.1 Installation and Network Connection……………………………………………….
  • Page 5: Before Using This Kit

    BEFORE USING THIS KIT 1. BEFORE USING THIS KIT 1.1 Package Contents … DVR … IR Remote Controller … User Manual, Quick Start Guide … CD w/Manuals and Software … DVR Power adaptor and cable … 4 x IR Cameras …...
  • Page 6 BEFORE USING THIS KIT ZOOM Press “ZOOM” button to enlarge the picture of selected channel (under the live mode) Press “SEQ” button to display each channel at full screen one by one. Press “SEQ” button again to escape the full screen cycle mode. Press to show the 4-channel display mode.
  • Page 7: Rear Panel

    BEFORE USING THIS KIT 1.3 Rear Panel VIDEO IN (1 ~ 4) Connect to the video connector of a camera. Note: The  DVR  will  automatically  detect  the  video  system  of  the  camera,  please  make  sure  that  the  cameras  are  properly  connected  to  the  DVR  and power is supplied before the DVR is turned on. AUDIO IN (1 ~ 4) Connect to the audio connector of a camera if the camera supports audio recording.
  • Page 8: Connection And Setup

    CONNECTION AND SETUP 2. CONNECTION AND SETUP Before the DVR is powered on, make sure you have installed a hard disk and connected at least one camera. For details, please refer to the following sections. Note: The  DVR  is  designed  to  automatically  detect  the  video  system  of  the connected cameras (NTSC  or ...
  • Page 9: Dvr Power On

    CONNECTION AND SETUP 2.2 DVR Power On This device should be operated only with the type of power source indicated on the manufacturer’s label. Connect the indicated DC power cord to the power adapter, and plug into an electrical outlet. The power LED on the front panel will be on. Note: Before the DVR is powered on, make sure the cameras are connected and power is supplied to ensure ...
  • Page 10: Date And Time Setting

    CONNECTION AND SETUP 2.3 Date and Time Setting Before operating your DVR, please set the date and time on your DVR FIRST. Note: Please  DO  NOT  change  the  date  or  time  of  your  DVR  after  the  recording  function  is  activated.  Otherwise, the recorded data will be disordered and you ...
  • Page 11: Clear Hard Disk

    CONNECTION AND SETUP 2.4 Clear Hard Disk Each DVR4ENTPACK4 DVR includes a new HDD, but it is still recommended to clear all data in the hard disk for the first time when using the DVR to ensure the recorded data is stored properly.
  • Page 12: Gui Display With Usb Mouse Control

    GUI DISPLAY WITH USB MOUSE CONTROL 3. GUI DISPLAY WITH USB MOUSE CONTROL 3.1 Connect USB Mouse Connect your USB mouse to one of the USB ports on the DVR front panel, and check if there’s a mouse icon ( ) on the screen, indicating the USB mouse is detected properly.
  • Page 13: Channel Switch

    GUI DISPLAY WITH USB MOUSE CONTROL Click to select the audio channel you want: In the live mode, only the live audio channels can be selected. In the playback mode, live and playback audio channels can be selected. Click to enter the PTZ mode and show the PTZ control panel.
  • Page 14: Main Menu

    GUI DISPLAY WITH USB MOUSE CONTROL 3.3 Main Menu Right-click anywhere on the screen to show the main menu as follows, and right-click again to exit. For details about the menu structure, please refer to “APPENDIX 4 MAIN MENU STRUCTURE” on page 50. Main Menu Click to set the status display, image QUICK START...
  • Page 15: Basic Operation

    BASIC OPERATION 4. BASIC OPERATION 4.1 Live Page Icon Function Icon Function Icon Function Playback audio channel Live audio channel (1~4) Audio channel off (1~4) Digital zoom on Digital zoom off LAN connected Network disconnected Internet connected No USB device connected USB flash drive I device HDD overwrite USB mouse connected...
  • Page 16: Playback

    BASIC OPERATION 4.3 Playback Click “ ” on the quick menu bar to display the playback control panel, and click to play the latest recorded video clip, or click to enter the search list. Note: There must be at least 8192 images of recorded data for playback to work properly. If not, the device  will stop playback. For example, if the IPS is set to 25, the recording time should be at least 327 seconds  (8192 images/25 IPS)  Note: During playback, the image size of the recording (FRAME, FIELD or CIF) will ...
  • Page 17: Event Search

    BASIC OPERATION 4.3.2 Event Search Click to quickly search the recorded files by four event lists: RECORD LIST/MOTION LIST/ALARM LIST/TIME LIST, or select FULL LIST to show all event logs. To quickly search the time you want, select “QUICK SEARCH”. Set the time range you want, and select “Start”...
  • Page 18: Video Output Switch

    BASIC OPERATION 4.5 Video Output Switch The DVR does not support simultaneous video output on a CRT monitor (connected to “MONITOR”) and an LCD monitor (connected to “VGA”). The default video output setting is “AUTO“, meaning the DVR will automatically detect the video output source. When “VGA” and “MONITOR” are both connected, the default monitor output is VGA.
  • Page 19: Frequently-Used Functions

    FREQUENTLY-USED FUNCTIONS 5. FREQUENTLY-USED FUNCTIONS 5.1 Quick Search Press “LIST” on the DVR front panel or select “EVENT INFORMATION” from the quick start menu to access the time search menu as follows: QUICK SEARCH DATE 2009/NOV/20 TIME 15:17:57 HARD DISK ALL HDD SEARCH START...
  • Page 20: Detailed Record Setting

    FREQUENTLY-USED FUNCTIONS IMAGE PER SECOND Select the images per second for MANUAL RECORD. 5.2.2 Detailed record setting Right-click to display the main menu, and select “ADVANCE CONFIG”  “RECORD” Note: Please  DO  NOT  change  the  date  or  time  of  your  DVR  after  the  recording  function  is  activated.  Otherwise, the recorded data will be disordered and you ...
  • Page 21: Schedule Setting

    FREQUENTLY-USED FUNCTIONS OVERWRITE Select “ON” to overwrite previously recorded data in your HDD when the HDD is full. When this function is on and the HDD is full, the DVR will clear 8GB data from the oldest date, providing continuous recording. EVENT RECORD ALL CHANNEL Select to record all channels (ON) or record the channel with an event only (OFF) for any event (motion/alarm/timer etc).
  • Page 22: Detection Timer

    FREQUENTLY-USED FUNCTIONS 5.3.2 Detection Timer Click “DETECTION” In “DETECTION TIMER”, select “ON” to enable record timer, and select the day and time for this function. SCHEDULE SETTING RECORD DETECTION TIMER DETECTION EXIT X axis 0 ~ 24 hours. Each time bar is 20 minutes. Y axis Sunday ~ Saturday 5.4 Detection Setting...
  • Page 23 FREQUENTLY-USED FUNCTIONS Note: The default setting of SS  is 03, which means once  an object is detected in more than 3 grids, the  system will get triggered. So the value of SS must be less than the number of grids that you set up for  the motion detection area  TS (Time of Sensitivity) The “TS” function sets the sensitivity regarding how long one object can stay in the detection area before triggering the recording. The smaller the value, the higher the sensitivity for motion detection.
  • Page 24: System Setting

    FREQUENTLY-USED FUNCTIONS 5.6 System Setting 5.6.1 Password Setting Right-click to display the main menu, and select “SYSTEM”  “TOOLS” SYSTEM TOOLS LANGUAGE ENGLISH SYSTEM INFO ADMIN PASSWORD SETUP OPERATOR PASSWORD SETUP USB BACKUP UPGRADE SUBMIT EXIT ADMIN PASSWORD Click “SETUP” to change the administrator password. The default administrator password is 0000.
  • Page 25: Video Backup

    FREQUENTLY-USED FUNCTIONS 5.6.3 Video Backup Right-click to display the main menu, and select “SYSTEM”  “USB BACKUP” Insert a compatible USB flash drive into the USB port at the front panel of the DVR. Note: Before  using  the  USB  flash  drive,  please  use  your  PC  to  format  the  USB flash drive to FAT32 format  first. For the list of compatible USB flash drives, please refer to “APPENDIX 2 COMPATIBLE USB FLASH ...
  • Page 26: Clear All Hdd Data

    FREQUENTLY-USED FUNCTIONS 5.6.4 Clear All HDD Data Right-click to show the main menu, and select “SYSTEM”  “SYSTEM INFO”  “CLEAR HDD” SYSTEM TOOLS BAUD RATE 2400 SYSTEM INFO HOST ID USB BACKUP AUTO KEY LOCK NEVER CLEAR HDD HDD-0 DVD BACKUP RESET DEFAULT SUBMIT...
  • Page 27: Network

    FREQUENTLY-USED FUNCTIONS 5.7 Network The description below is only for STATIC network type. PPPOE and DHCP settings need to be set from “Video Viewer”. For details, please see section 6. “Remote Operation” on page 30. STATIC ADVANCE CONFIG CAMERA NETWORK TYPE STATIC DETECTION 192.168.001.010...
  • Page 28: Remote Operation

    REMOTE OPERATION 6. REMOTE OPERATION You can also control the DVR remotely via the supplied licensed software “Video Viewer“, Internet Explorer web browser, and Apple’s QuickTime player. 6.1 Supplied Licensed Software The sections below describe frequently-used functions of the Video Viewer. 6.1.1 Installation &...
  • Page 29 REMOTE OPERATION Click “ “  “ “ to key in the default IP address, user name, password, and port number of the DVR you intend to connect. Click “ ”  “ ” to search the available IP address(es) of other DVR(s) under the same domain as your PC IP address.
  • Page 30: Control Panel Overview

    REMOTE OPERATION 6.1.2 Control Panel Overview Two control panels are available and can be switched depending on your use habit. Simplified Version (Default)  ...
  • Page 31 REMOTE OPERATION Full Function Version Main Button Overview Button Simplified Full Function Description Click to show the predefined IP address(es). You Address Book can add, remove or search the IP address to log into the DVR remotely. Remote Click to go into the detailed Config DVR setting.
  • Page 32: General Operation

    REMOTE OPERATION Button Function Description Simplified Full Record I Click to start I stop the manual recording. Record Stop Click to take a snapshot of the current view. The Snapshot snapshot will be saved in the path you specified in “Record Setting“.
  • Page 33 REMOTE OPERATION If “Manual” is checked, click “ “ or “ “ on the main control panel to start the manual recording immediately, and the recordings will be saved in the specified location. If “Motion“ and I or “Alarm“ are checked, the recording function will also be enabled at the remote side when any event is triggered at the DVR side, and the recordings will be saved in the specified location.
  • Page 34 REMOTE OPERATION Function Description HDD Number/Channel Specify the hard disk (HDD Number) and channel number (Channel) within which have the video data you need. Download by Time Specify the time range which has the video data you want in the “Start Time” and “End Time” columns. Download by Event Select an event log from the event list.
  • Page 35: E-Map

    REMOTE OPERATION 6.1.4. E-Map Video Viewer is also a Central Management System (CMS) software, which allows network device control & management for up to 16 devices simultaneously. Note:  Before using this function, make sure Video Viewer is connected to all the devices you want to monitor.  E-Map is ONLY available when the control panel is switch to the full function version. How to Add an E-Map Group STEP 1: In the simplified version, click “...
  • Page 36 REMOTE OPERATION  ...
  • Page 37 STEP 3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices you’ve added to this group. Icon Description The connected device is a camera. When it’s selected, the icon will become red. The connected device is a DVR.
  • Page 38 REMOTE OPERATION How to Edit I Remove an Existing E-Map Group For Google E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP“ as needed. You can also add a single E-Map group (Add Single E-MAP) or Building E-Map group (Add Building E-MAP) into the existing Google E-Map group.
  • Page 39 For Single E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed.  ...
  • Page 40 For Building E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed. To edit or remove a certain level of the building E-Map group, right click on the level name, and select “Edit E-MAP“...
  • Page 41: Ie Web Browser

    REMOTE OPERATION 6.2 Web Browser You can view the images or operate your DVR via a supported web browser. The DVR supports Microsoft Internet Explorer, Mozilla Firefox and Google Chrome web browsers. Note: The supported PC operating systems are Windows 7, Vista, XP and 2000.  Step 1: Key in the IP address used by your DVR in the URL address box, such as 60.121.46.236, and press Enter.
  • Page 42 Click one of the numbers to switch to the channel you want to see Channel Selection in fullscreen Click to show 4-cut display. Display Mode Click to display each channel one by one, starting from CH1. When the last channel is displayed, the cycle repeats from CH1. To exit from this display mode, press any other channel display button Selection...
  • Page 43: Event Playback & Download

    REMOTE OPERATION 6.2.1 Event Playback & Download Click to jump to the next/previous time interval in an hour, for example, Previous/ 11:00~12:00 or 14:00~15:00, and start playing the earliest event video Next Hour clip recorded during this whole hour.   Increase the speed for fast forward.
  • Page 44: Remotely Accessing Your Dvr

    “PORT” from Port 80 to Port 82. You can then install the EagleEyes application on your mobile phone by downloading it from your mobile phone App Store. Use your External Static IP address and port 82 to connect to your DVR. Please Note:  The Eagle Eyes application is not developed nor distributed by Watchguard Alarms™, therefore we are unable  to provide service or troubleshooting for issues arising from the use of the app.  ...
  • Page 45: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS DVR4CHSOV6H264 Video System PAL (auto detection) Video Compression Format H.264 Video Input 4 channels (composite video signal 1 Vp-p 75Ω BNC) Video Output (BNC) Main Monitor: For stable display Audio Input 4 audio inputs (Mono) Output 1 audio output Maximum Recording Rate Frame 704×576 with 25 IPS <PAL>...
  • Page 46 Camera Title Supports up to 6 letters Video Adjustable Hue I Saturation I Contrast I Brightness Date Display Format YYIMMIDD, DDIMMIYY & MMIDDIYY Daylight Saving Power Source (±10%) 19VDC Power Consumption (±10%) < 42 W Operating Temperature ( °C) 10° ~ 40°C Dimensions (mm)** 343(W) ×...
  • Page 47: Appendix 2 Compatible Usb Flash Drive List

    APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. If the USB flash drive is not supported by the DVR, the “USB ERROR“ message will be shown on the screen.
  • Page 48: Appendix 3 Main Menu Structure

    APPENDIX 3 MAIN MENU STRUCTURE APPENDIX 3 MAIN MENU STRUCTURE QUICK START GENERAL CHANNEL TITLE EVENT STATUS DATE DISPLAY IMAGE SIZE QUALITY IMAGE PER SECOND TIME SETUP DATE TIME DATE SETUP DATE INFO DISPLAY DATE OF MODE FORMAT DAYLIGHT DAYLIGHT SAVING SYSTEM TOOLS LANGUAGE...
  • Page 49 SAVE NETWORK SETTING SNTP NTP SERVER SYNC PERIOD DISPLAY FULL SCREEN DURATION DISPLAY COVERT HDD DISPLAY MODE DISPLAY OUTPUT PATH ALPHA BLENDING MANUAL RECORD ENABLE RECORD EVENT RECORD ENABLE TIMER RECORD ENABLE EVENT RECORD IPS TIMER RECORD IPS PRE-ALARM RECORD OVERWRITE EVENT RECORD ALL CHANNEL KEEP DATA LIMIT (DAYS)
  • Page 50: Appendix 4 Dvr Battery Replacement

    APPENDIX 4 DVR BATTERY REPLACEMENT APPENDIX 4 DVR BATTERY REPLACEMENT DVR time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data, and users may have problems in searching the event clip they want. To keep the DVR time from resetting, a non-chargeable lithium battery, CR2032, is installed in the DVR.
  • Page 51: Appendix 5 Pin Configuration

    APPENDIX 5 PIN CONFIGURATION APPENDIX 5 PIN CONFIGURATION Siren:   When the DVR is triggered by alarm or motion, the COM connects with NO and the siren strobe will start wailing and flashing Magnetic Contact: When the magnetic contact is opened, the alarm will be triggered and recording will begin. ...

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