Collecting Configuration Information; Collecting Dr. Watson Diagnostic Information - NEC N8400-086F User Manual

8-24 Troubleshooting

COLLECTING CONFIGURATION INFORMATION

This section describes on how to collect the information on hardware configuration and internal
specification.
In order to collect information, "Diagnostic Program" is used.
IMPORTANT:
the procedure below after restarting the system.
1.
Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.
2.
Double-click [Management Tool], and double-click [Computer Management].
The [Computer Management] dialog box appears.
3.
Click [System Tool] – [System Information].
4.
Click [Save as System Information File] in the [Operation] menu.
5.
Enter the file name to save in the [File Name] box.
6.
Click [Save].

COLLECTING DR. WATSON DIAGNOSTIC INFORMATION

Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 5.
If STOP error, system error, or stall occurred, follow