COLLECTING CONFIGURATION INFORMATION
This section describes how to collect the hardware configuration information.
"Diagnostic Program" is used to collect the information.
IMPORTANT:
the procedure below after restarting the system.
1.
Click the Start menu and click [Control Panel].
2.
Double-click [Management Tool] and double-click [Computer Management].
3.
Click [System Tool] – [System Information].
4.
Click [Save as System Information File] in the [Operation] menu.
5.
Enter the file name in the [File Name] box.
6.
Click [Save].
COLLECTING DR. WATSON DIAGNOSTIC INFORMATION
Dr. Watson collects diagnostic information related to application errors. You can specify the location
to save the information. For more information, refer to Chapter 5.
If a STOP error, system error, or stall occurs, follow
Troubleshooting 8-21