Hold
A calling party can be placed on Hold while another call is made. The party put on hold can hear any of the following:
music, reorder tone, busy tone or no sound at all, as defined system-wide.
To place a call on Hold:
1. Hookflash.
2. Dial Hold feature code #171.
3. Listen for the confirmation tone.
4. Hang up.
To return a call put on Hold:
1. Lift handset.
2. Dial Hold feature code #171.
3. Answer the call.
Notes:
1) The held calls are returned in First In/First Out order.
2) If you do not return to the call within a predetermined amount of time the call will automatically ring back at
your station.
3) If your telephone is programmed with Hard Hold, when hold is activated on a call, your station will be
considered busy for additional incoming calls. Outgoing calls, however, can still be made.
Hold
52
#171 or #4
SLT User Guide
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