Tadiran Telecom SLT User Manual page 12

ACD & UCD Groups: Load ID - for ACD Group
This feature enables the system to identify an ACD group agent when joining the system for the first time during a
session. Your ID number will remain in the system as long as you are still logged into at least one ACD group.
However, once you have logged out of the last group your ID number will be deleted from the system. Entering an
ACD group will then require going through the Load ID procedure once again.
To activate Load ID:
1. Lift handset.
2. Dial Load ID feature code #1973.
3. Listen for the dial tone.
4. Dial your ID number (4 digits).
5. Listen for the confirmation tone.
6. Hang up.
Note:
Only one ID number is allowed per station. Any additional Load ID will replace the current one. The ID number
can be changed as many times as needed.
ACD & UCD Groups: Load ID - for ACD Group 4
#1973
SLT User Guide