Ubee DDW365 User Manual page 20

Ubee Interactive
 If your PC is connected to a hub or gateway, connect the PC directly into an
Ethernet port on the cable modem.
 If you are using a cable splitter, remove the splitter and connect the cable modem
directly to the cable wall outlet. Wait for the cable modem to re-establish
communications with the cable service provider.
 Try a different cable. The Ethernet cable may be damaged.
 If none of these suggestions work, contact your service provider's tier II support for
further assistance.
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide • February 2014
Troubleshooting the Installation
16