Ubee DDW36C User Manual
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Ubee DDW36C User Manual

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Ubee DDW36C Advanced
Wireless Gateway
Firmware Version: 8.22.2111
Subscriber User Guide
Time Warner Cable
www.ubeeinteractive.com
8085 S. Chester Street, Suite 200
Englewood, CO 80112
1.888.390.8233
Sales (email): amsales@ubeeinteractive.com
Support (email): amsupport@ubeeinteractive.com
October 2015

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  • Page 1 Ubee DDW36C Advanced Wireless Gateway Firmware Version: 8.22.2111 Subscriber User Guide Time Warner Cable www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email): amsupport@ubeeinteractive.com October 2015...
  • Page 2 This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Ubee), except in accordance with applicable agreements, contracts, or licensing, without the express written consent of Ubee and the business management owner of the material.

  • Page 3: Table Of Contents

    Setting Up and Connecting the DDW36C ........
  • Page 4 7 Understanding the Firewall Menu ........63 Using the Basic Option .

  • Page 5: Introduction

    Introduction Welcome to the Ubee family of data networking products. This guide is specific to the DDW36C Advanced Wireless Gateway for subscribers of Time Warner Cable and serves the following purposes:  Provides instructions on how to install, connect and operate the DDW36C.
  • Page 6 Industry North America Statement: This device complies with RSS-210 of the Industry North America Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 7: Understanding Connections And Applications

    The following diagram illustrates the general connection topology and applications of the DDW36C. Requesting Support Contact your service provider (Time Warner Cable) for direct support. Device documentation support may be available at: http://www.ubeeinteractive.com Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 8: Checking Device Package Components

    Length ~ 5.0 ft RoHS & UL compliant Sample image, actual appearance subject to change. 1 - Power Cable Input: 90-120VAC, 50-60Hz, 0.9A Max. CE and UL Certified Sample image, actual appearance subject to change. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 9: Understanding The Device Panels, Connections And Leds

    Understanding the Device Panels, Connections and LEDs 1.5.1 Understanding the Device Front and Rear Panels The following images represent the DDW36C front and rear panels. Connection descriptions are provided in section 1.5.3., and LED descriptions are provided in section 1.5.4.

  • Page 10: Understanding Led Behavior

    Flashes – Obtaining an IP address and configuration file. On – Configuration completed successfully, network connected. Off – Network connect failed. 2.4G Blue On – 2.4G WiFi is enabled. Off – 2.4G WiFi is disabled. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 11: Understanding Specifications, Standards, And Firmware

    The Ethernet ports are used to connect Ethernet devices such as computers, gaming consoles, and/or routers/hubs to the DDW36C using RJ-45 cables. Each Ethernet port on the back panel of the device has an LED to indicate its status when an Ethernet device is connected.
  • Page 12  Supports IEEE 802.11e Wi-Fi Multimedia (WMM) and UAPSD (power savings)  DOCSIS, Web-Based, and XML Configuration  Telnet/SSH remote management  Firmware upgrade via TFTP  Configuration backup and restore  SNMP support  TR-069 capable Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 13: Understanding Default Values And Logins

     Operating Temperature: 0°C ~ 40°C (32°F ~ 104°F)  Humidity: 5~90% (non-condensing) Understanding Default Values and Logins The DDW36C is pre-configured with the default parameters for Time Warner Cable. Local Port Address: 192.168.100.1 Web Interface: http://192.168.100.1 Operation Mode: NAT Mode Subnet Mask: 255.255.255.0...

  • Page 14: Understanding The Device Label

    Password: <random password>  Example password: oF?47Hc%*;hZ (The random password can be found on the device label) Understanding the Device Label The following is an example of the housing label for the DDW36C. Descriptions are provided in the table below. Item Description CABLE RF MAC Displays the MAC address of the RF interface of the device.
  • Page 15 Displays the internal version number that identifies the hardware design. DC (Date Code) indicates the date of manufacture. ASSEMBLED IN Displays the country in which the device was assembled. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 16: Installing The Ddw36C

    To set up the device: 3. Remove the contents from the device packaging. 4. Place the DDW36C in the best location to connect to other devices, such as PCs or gaming consoles.  Place the DDW36C and wireless clients in open areas far away from transformers, heavy-duty motors, microwave ovens, refrigerators, fluorescent lights, and other manufacturing equipment.

  • Page 17: Wall Mount Installation

    Understanding LED Behavior on page 5 for more information. 2.1.1 Wall Mount Installation You can mount the DDW36C on a wall using a mounting kit, which is provided by the service provider installation technician. The mounting kit includes:  (2) mounting brackets ...
  • Page 18 Steps To mount the DDW36C on a wall: 1. Unscrew both screws from the top right side of the DDW36C using a Torx T10 screwdriver. 2. Screw each wall bracket to your device using the 2 new housing screws (these are longer than the original housing screws).

  • Page 19: 2.2Connecting Devices To The Network

    Connecting a Wireless Device on page 16 2.2.1 Connecting an Ethernet Device You can connect up to three additional Ethernet devices to the DDW36C. Steps To connect another Ethernet device to the network: 1. Connect the Ethernet cable from the Ethernet device (for example, a PC or gaming console) to an open Ethernet port on the back of the DDW36C.

  • Page 20: Connecting A Wireless Device

    Troubleshooting the Installation on page 17 for troubleshooting information. 2.2.2 Connecting a Wireless Device Use the following steps to connect a wireless device to the DDW36C (for example, a laptop computer). Default values are shown in the steps below. Steps To connect a wireless device to the DDW36C: 1.

  • Page 21: Troubleshooting The Installation

    Troubleshooting the Installation Use the following tips to troubleshoot the installation.  None of the LEDs are on when I power on the DDW36C.  Check the connection between the power outlet and the power cord. Verify the power outlet is energized and the power cord is connected to the power outlet.
  • Page 22  If your PC is connected to a hub or gateway, connect the PC directly into an Ethernet port on the DDW36C.  If you are using a cable splitter, remove the splitter and connect the DDW36C directly to the cable wall outlet. Wait for the device to re-establish communications with the cable service provider.

  • Page 23: Using The Web User Interface

    Using the Web User Interface The Web user interface (UI) for the DDW36C is easy to use and allows you to view and configure several settings for your wireless gateway device. You can validate the installation by accessing the Web user interface on the device.
  • Page 24 4. Enter the username and password in the authentication dialog box.  Standard User Web Interface Login: Username: admin Password: <random password> (The random password can be found on the device label) The following menu options are available: Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 25: Logging Out Of The Web User Interface

    To log out of the Web user interface, click Logout on the top right of the menu bar. The following screen confirms that you are logged out and gives you the opportunity to return to the Login page. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 26: Understanding The Status Menu

    The Software option displays the device’s internal software and hardware configuration. Steps To view software information: 1. Click Status from the main menu. 2. The Software screen is shown. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 27: Using The Connection Option

     Downstream displays detailed information on the network traffic from the service provider to the local computer (downstream channels).  Upstream displays detailed information on the network traffic from the computer to the remote destination (upstream channels). Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 28 Using the Connection Option Steps To view connection information: 1. Click Status from the main menu. 2. Click Connection from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 29 Displays the symbol rate in 1000 symbols per second. Frequency Displays the current upstream frequency in hertz. Power Displays the current upstream transmit power in decibel millivolts (dBmV). CM IP Address Displays the DDW36C’s IP address. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 30: Using The Account Option

    Confirm Password Confirm the new User password. Apply Saves the changes. Using the Diagnostics Option Use the Diagnostics option to test network connectivity. Two utilities are available: Ping and Traceroute. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 31: Using The Ping Option

    4. Click Start Test. Field descriptions are listed below the screen example. Label Description Utility Provides a drop-down menu to choose Ping or Traceroute. Ping Test Parameters Target Defines the IP address to which you want to send a ping. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 32 3. Choose Traceroute from the Utility drop-down menu. 4. Enter new parameter values or accept the default values. 5. Click Start Test. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 33: Using The Client List Option

    Clear Results deletes previous test results in the Results table. Results Displays the results of the trace. Using the Client List Option The Client List screen displays computers and devices connected to the DDW36C. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 34 Displays the method of how clients are connected to the device (for example, Ethernet LAN, Wireless). Refresh Refreshes the client list. This may be useful when testing network connectivity between connecting clients and the DDW36C. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 35: Using The User Default Option

    Ubee Interactive Using the User Default Option Using the User Default Option The User Default option allows you to restore the DDW36C to the factory default values. Steps To restore factory defaults: 1. Click Status from the main menu. 2. Click User Default from the left side menu. Field descriptions are listed below the screen example.

  • Page 36: Understanding The Basic Menu

    Use the Setup option to configure common gateway parameters. Steps To configure setup options: 1. Click Basic from the main menu. 2. The Setup screen is displayed. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 37 IPv6 Prefix Defines the IPv6 prefix. IPv4 Address Defines the local IPv4 address, which is the default gateway address for all wired LAN hosts that connect to the DDW36C. MAC Address Displays the LAN interface’s hardware address. Interface/Prefix None Specified Indicates no interface or prefix has been specified.

  • Page 38: Using The Dhcp Option

    Steps To configure DHCP settings: 1. Click Basic from the main menu. 2. Click DHCP from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 39 This results in slow Web browsing until the device gets a new IP address via DHCP. Apply Saves changes. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 40: Using The Dhcpv6 Option

    IPv6 network. Steps To configure DHCPv6 settings: 1. Click Basic from the main menu. 2. Click DHCPv6 from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 41 Windows 7 devices that turn off the network interface when they go into standby mode. This results in slow Web browsing until the device gets a new IPv6 address via DHCPv6. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 42: Using The Lan Ipv6 Option

    1. Click Basic from the main menu. 2. Click LAN IPv6 from the left side menu. Field descriptions are listed below the screen example. Label Description Stateless Auto Configuration Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 43: Using The Ddns Option

    The host can then be contacted by other hosts on the Internet, even if its IP address changes. The DDNS service for the DDW36C is provided through a third-party and can be purchased from Dynamic Network Services Inc. at www.dynDNS.com.

  • Page 44: Using The Static Lease Option

    To assign static IP addresses: 1. Click Basic from the main menu. 2. Click Static Lease from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 45: Using The Backup Option

    Deletes the rule when Clear is checked. Apply Saves changes. Using the Backup Option The Backup option lets you backup your gateway configuration or restore the DDW36C to a previously saved configuration. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 46 A pop-up window appears instructing you to select ‘Save’ when prompted. Click ‘OK’. The following window appears, giving you the option to save the file. Click the ‘Save File’ option and click ‘OK’. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 47 To restore the device to a previously saved configuration, click the Browse button. The File Upload dialog box appears and allows you to select the previously saved backup file. Highlight the file and click ‘Open’. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 48 You are then notified that the device has been reset. Click ‘RELOAD’. You are then presented with the login screen. Enter the Username and Password to return to the User Interface. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 49: Using The Time Option

    Use the one provided or enter an alternative choice. Time Server 2 Defines the IP address or domain name of the time server. Use the one provided or enter an alternative choice. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 50 Defines the time zone offset in hours and minutes from Greenwich Mean Time. For example: 8 hours means GMT +8, -1 hour means GMT -1. Apply Saves changes. Reset Values Resets the screen to factory defaults when clicked. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 51: Understanding The Advanced Menu

    Understanding the Advanced Menu Advanced options provide settings to configure your DDW36C, such as MAC filtering and port forwarding. Topics See the following topics:  Using the Options Option on page 47  Using the IP Filtering Option on page 50 ...
  • Page 52 In turn, a device can leave a network smoothly and automatically when it is no longer in use. Gaming consoles and Web cameras are examples of devices that can use UPnP. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 53 DNS Relay Allows the DDW36C to act as the “relay” device. Each PC that wants to access a URL does not have to send a DNS request to a DNS server on the Internet. DNS is used to resolve a URL (Web site name) to an IP address.

  • Page 54: Using The Ip Filtering Option

    Using the MAC Filtering Option on page Steps To filter IP addresses: 1. Make sure a PC is connected to the DDW36C and both devices are powered on and functioning. 2. Log in to the DDW36C Web user interface. Refer to...

  • Page 55: Using The Mac Filtering Option

    The MAC Filtering option allows you to filter MAC addresses to block Internet traffic from specific network devices on the LAN. MAC filtering establishes a list and any host on this list is not able to access the network through the DDW36C. Steps To filter MAC addresses: 1.

  • Page 56: Using The Port Filtering Option

    Steps To configure port filters: 1. Click Advanced from the main menu. 2. Click Port Filtering from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 57 Defines the ending port number. Protocol Selects the protocol type. Options are UDP, TCP, or Both. Enabled Activates the rule and filters out all traffic on the specified ports. Apply Saves changes. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 58: Using The Forwarding Option

    Using the Forwarding Option Using the Forwarding Option Forwarding tells the DDW36C to which computer on the local area network to send data. If your host systems or applications have communications issues with the Internet, you can use forwarding to resolve the following issues: ...
  • Page 59 Accessing the Web User Interface Locally on page 2. Click Advanced from the main menu. 3. Click Forwarding from the left menu. 4. Click either Create IPv4 or Create IPv6. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 60 Defines the ending port number listened to by the server host located in your LAN. External Start Port Defines the port number to start the range of ports to publish to the Internet. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 61 Additional field descriptions follow. Label Description Remove All Deletes all entries in the forwarding table. Edit Displays fields for the rule selected in order to change values. Remove Deletes the selected rule. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 62: Setting Up Port Forwarding For An Xbox Example

    Audio server. Internal Ports are the ports to which local servers listen. External Ports are the ports that the cable modem listens to from the WAN. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 63: Using The Port Triggers Option

    1. John requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the device to record John’s computer IP address. The DDW36C associates John's computer IP address with the “target” port range of 6970-7170.

  • Page 64: Using The Pass Through Option

    Use the Pass Through option to configure a pass through table. Devices in the pass through table are treated as bridge devices, storing and forwarding data between LAN interconnections. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 65: Using The Dmz Host Option

    Steps To set up a DMZ host: 1. Connect a PC to an Ethernet port on the DDW36C. Make sure both devices are powered on and functioning. 2. Connect a Home Gateway (or other device you wish to be in the DMZ) to an Ethernet...
  • Page 66 Internet from a PC connected to the Home Gateway, or make calls from a VoIP phone. Label Description DMZ Address Defines the IP address of the host to be exposed. Apply Saves changes. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 67: Understanding The Firewall Menu

    Understanding the Firewall Menu Use these instructions to configure the DDW36C firewall settings to control what types of traffic are allowed on your network. The firewall can block certain Web-oriented cookies, Java scripts, and pop-up windows. It is highly recommended the Firewall is left enabled at all times to protect against denial of service (DoS) attacks.

  • Page 68: Using The Local Log Option

    To define local log reporting: 1. Click Firewall from the main menu. 2. Click Local Log from the left side menu. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 69: Using The Remote Log Option

    To configure the firewall remote log: 1. Click Firewall the main menu. 2. Click Remote Log from the left side menu. The Remote Log fields are explained following this screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 70 Product Configuration Events Logs when the DDW36C is configured/modified by a user or administrator. to SysLog server at 192.168.0. Defines the IP address of the Syslog server. Apply Saves changes. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 71: Understanding The Parental Control Menu

    Understanding the Parental Control Menu Parental Controls allow you to control Internet access for users on the DDW36C network. Parental Controls provides the following features:  Define user/password access.  Block specific Web sites and Web sites based on keywords.
  • Page 72 White List Access Only checkbox to force the DDW36C to execute the policy for the selected user. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...

  • Page 73: Using The Basic Option

    1. Click the Parental Control link from the top of the screen. 2. Click Basic from the left side of the screen. The Basic fields are explained following this screen example. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 74 Displays Web domains (for example, unwanted.com) you can use to block access to those domains. Add Domain Adds a domain to the Allowed Domain List. Enter a domain, and click Add Domain. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...

  • Page 75: Using The Tod Filter Option

    1. Click the Parental Control link from the top of the screen. 2. Click ToD Filter from the left side of the screen. The ToD Filter fields are explained following this screen example. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...

  • Page 76: Using The Local Log Option

    1. Click the Parental Control link from the top of the screen. 2. Click Local Log from the left side of the screen. The Local Log fields are explained following this screen example. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 77 User Displays the user who triggered this event log. Source Displays the source MAC address of this event. Clear Log To empty the displayed log entries, click Clear Log. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...

  • Page 78: Understanding The Wireless Menu

    Understanding the Wireless Menu Use the Wireless menu to configure wireless network settings for both the 2.4GHz and 5GHz radio bands. The DDW36C is a dual-band concurrent wireless gateway, supporting operation of both the 2.4GHz and 5GHz radio bands simultaneously.

  • Page 79: Using The Wireless Radio Option

    802.11b and 802.11g support 2.4GHz, 20MHz wide channels  802.11n supports 2.4GHz or 5GHz, 20MHz or 40MHz wide channels  802.11a supports 5GHz, 20MHz wide channels  802.11ac supports 5GHz, 20/40/80MHz wide channels Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 80 To search for wireless access points: 1. Click Scan Wireless APs at the bottom of the Wireless Radio screen. Results are displayed in a new window. 2. Click Refresh to update the results. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 81: Using The Primary Network Option

    1. Click Wireless from the main menu. 2. Click Primary Network from the left side menu. Field descriptions are listed below the screen example. This example shows the settings when the DDW36C is in the 2.4GHz band. Wireless default values are discussed in...
  • Page 82 UPPER case. -- For the 5GHz radio, the default SSID is “WIFI” plus the last 6 characters of the MAC address with the letters in UPPER case, plus “-5G”. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 83 Encryption to AES or TKIP+EAS. The default is WPA2/AES. NOTE: TKIP encryption results in maximum link speed of 54Mbps. Use WPA2+PSK with AES for maximum performance and encryption security. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 84 Pre-defines up to 4 keys for 64-bit or 128-bit (64-bit keys require 10 hexadecimal digits) (128-bit key require 26 hexadecimal digits). Current Network Key Selects one of the four pre-defined keys as the current network key. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 85 WPS Config State Defines if the WPS has been configured or not. Device Name Defines a name for the DDW36C for WPS. The default is UbeeAP. WPS Setup AP UUID Defines the universal unique identifier (UUID) for this device.

  • Page 86: Using The Access Control Option

    1. Click Wireless from the main menu. 2. Click Access Control from the left side menu. Field descriptions are listed below the screen example. This example shows the screen when the DDW36C is in the 2.4GHz band. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 87 Deny creates a list of wireless clients that you do not want to have access to your wireless network. Enter the MAC addresses of these clients in the MAC Addresses fields. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 88: Using The Wi-Fi Multimedia Option

    If a new traffic stream creates a data transmission demand that exceeds the current network capacity, the new traffic stream reduces the throughput of the other traffic streams. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 89: To Enable Multimedia Wireless Option

    1. Click Wireless from the main menu. 2. Click WMM (Wi-Fi Multimedia) from the left side menu. Field descriptions are listed below the screen example. This example shows the screen when the DDW36C is in the 2.4GHz band. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 90: Using The Wireless Bridging Option

    Saves changes to the WMM settings. Using the Wireless Bridging Option Use the Wireless Bridging option to configure the DDW36C to act as a wireless network bridge and establish wireless links with other wireless access points. To establish a bridge, you need to know the MAC address of the peer device, that must be in wireless bridging mode as well.

  • Page 91: Deploying And Troubleshooting The Wireless Network

    9.7.1 Understanding Received Signal Strength Received signal strength (RSSI) is measured from connected wireless client devices to the DDW36C. This value can significantly impact wireless speeds/performance. It is determined by:  Materials (for example, open air, concrete, trees)  Distance between wireless clients and the wireless cable modem ...
  • Page 92 Connecting Devices to the Network on page 11 if needed. 2. Place the wireless client at around one meter (three feet) away from the DDW36C. 3. Obtain the RSSI value for the connected client. Refer to Using the Access Control Option on page 82.
  • Page 93 8. Check the wireless signal strength and speed of the computer connected wirelessly to the DDW36C. Instructions for checking speeds are provided for both a Windows and Mac computer in the table below. If the wireless computer is not connected, refer to Connecting a Wireless Device on page Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide •...
  • Page 94 9.7.3 Understanding the 2.4GHz and 5GHZ Bands The DDW36C operates in both the 2.4GHZ and 5GHZ frequency bands simultaneously. This feature allows you to choose the best band for your device to ensure stability with your local and Internet connection.
  • Page 95 If you want to use the 5GHz frequency, all wireless client adapters must support 5GHz. 9.7.4 Selecting a Wireless Channel You may need to change the wireless channel on which the DDW36C operates when you are in computing, test, and other environments where several wireless access points may be operating in the 2.4GHz range.
  • Page 96 The following table shows the 5GHz channel list and the corresponding frequencies. Channel Channel 5.180 5.540 5.200 5.560 5.220. 5.580 5.240 5.680 5.260 5.700 5.280 5.745 5.300 5.765 5.320 5.785 5.500 5.805 5.520 5.825 Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 97: Understanding The Moca Menu

    3. The Software screen is displayed. 10.1 Using the MoCA Software Option The MoCA Software option allows you to view the MoCA status of the DDW36C. Field descriptions are listed below the screen example. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...
  • Page 98 DDW36C will become the Network Coordinator of its own MoCA network. Frequency Displays the current MoCA frequency seen by the DDW36C. Link Local Information Displays MoCA-related information about the local link. Ubee DDW36C Advanced Wireless Gateway MSO Operations Guide • October 2015...

  • Page 99: Glossary

    Equipment such as telephones, routers, and modems located at a user’s location to enable access to communication services. Default Gateway The routing device used to forward all traffic that is not addressed to a computer on the local subnet. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 100 A standard network protocol that specifies how data is placed on and retrieved from a common transmission medium. It forms the underlying transport vehicle used by several upper-level protocols, including TCP/IP, HTTP, and FTP. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 101 Gateway A local device, usually a router, that connects hosts on a local network to other networks – sometimes with different incompatible communication protocols. The DDW36C is an example of a gateway. Headend A main facility to process and distribute Internet communication signals. Headend may also refer to cable television signals and power line communication facilities.
  • Page 102 PPTP (Point-to-Point Tunneling Protocol) A method for ensuring secure communication between virtual private networks. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 103 A protocol for synthesizing the clocks of computing devices over networks. STBC (Space-Time Block Code)) A technique used in wireless communications to transmit multiple copies os a data stream across a number of antennas. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 104 UDP (User Datagram Protocol) A communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...
  • Page 105 A markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine readable. XPress™ XPress™ is a standards-based frame-bursting approach to improve 802.11g wireless LAN performance developed by Broadcom. Ubee DDW36C Advanced Wireless Gateway Subscriber User Guide • October 2015...

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