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Ubee ddw3611 User Manual

Wireless cable modem gateway
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Download this manual See also: User Manual, Setup Manual
Ubee DDW3611 Wireless
Cable Modem Gateway
Subscriber User Guide
www.ubeeinteractive.com
8085 S. Chester Street, Suite 200
Englewood, CO 80112
1.888.390.8233
Sales (email): amsales@ubeeinteractive.com
Support (email) amsupport@ubeeinteractive.com
ver. 5/15/2010

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  • Page 1 Ubee DDW3611 Wireless Cable Modem Gateway Subscriber User Guide www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email) amsupport@ubeeinteractive.com ver. 5/15/2010...
  • Page 2 This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by any entity (either internal or external to Ubee), except in accordance with applicable agreements, contracts, or licensing, without the express written consent of Ubee and the business management owner of the material.

  • Page 3: Table Of Contents

    Wifi Multimedia ........... . . 44 4.6.1 Additional Information - WiFi MultiMedia (WMM) ..... 45 DDW3611 Subscriber User Guide • May, 2010...
  • Page 4 Factory Default ........... . . 55 DDW3611 Subscriber User Guide • May, 2010...

  • Page 5: Introduction

    Introduction Welcome to the Ubee family of data networking products. This guide is specific to the DDW3611 Wireless Cable Modem Gateway. This document serves the following purposes:  To define all relevant device compliance standards and physical specifications.  To provide user level instructions and explain device features.

  • Page 6: Physical Specifications, Standards, Firmware Operations

    1.1 Device Overview Ubee Interactive 1.1.1 Physical Specifications, Standards, Firmware Operations The following list provides the features and specifications of the DDW3611 Wireless Cable Modem Gateway. Interfaces  Cable: F-Connector, Female  LAN: 4 10/100/1000 Mbps RJ-45 Ports  USB: 1 USB 2.0 Port Standards/Certifications ...
  • Page 7  Interoperability with main CMTS products Physical and Environmental  Dimensions: 172.2(W) x 254(D) x 42(H) mm  Weight: 500 g  Power: 12V/1.5A  Operating Temperature: 0°C ~ 40°C  Humidity: 5~90% (non-condensing) DDW3611 Subscriber User Guide • May, 2010...

  • Page 8: Default Values

    SSID upon any reset of the device, except in the case of a manual reset to restore factory default settings.  WPA Pre-shared Key = DDW3611 plus the last 6 characters (3 octets) of the cable modem’s MAC address. Example: DDW36117CD4BE ...

  • Page 9: Led Operational Summary

    Flash, if Flash, if Flash Flash 1) On, Blue 1) On, Blue Tx/Rx connects connects connects with channel with channel bonding bonding 2) On, 2) On, Green Green without channel without channel bonding bonding DDW3611 Subscriber User Guide • May, 2010...
  • Page 10 1.1 Device Overview Ubee Interactive DDW3611 Subscriber User Guide • May, 2010...

  • Page 11: Graphical User Interface (Gui) Instructions

    Graphical User Interface (GUI) Instructions This chapter explains how to access and use the user interface for the DDW3611 Wireless Cable Modem Gateway. Access the User Interface Use the instructions in this section to access the user interface for the DDW3611 Wireless Cable Modem Gateway.
  • Page 12 Ubee Interactive 3. The Cable Modem Information Screen displays key information about the device. 4. Click Ubee Cable Modem under Login to the left side of the screen to access the web interface. 5. At the login window, enter the user credentials: ...

  • Page 13: Information

    The device installs a Certificate Authority (CA) key that is transferred from the service provider’s server after the cable modem is authenticated. The key is used to secure communication between the service provider and the cable modem. DDW3611 Subscriber User Guide • May, 2010...

  • Page 14: Status

    IP address, the cable modem is online. The Status column shows the connection progress. The Comments column displays the messages indicating connection error information, if errors occur. Refresh Click to refresh the status information. DDW3611 Subscriber User Guide • May, 2010...

  • Page 15: Downstream

    QAM64 is 5056941 sym/sec, QAM256 is 5360537 sym/sec. Interleave Depth Displays the current cable modem downstream Interleave depth (4/8/16/32/64/128/other). Power Level Displays the receiver power level after ranging process. DDW3611 Subscriber User Guide • May, 2010...

  • Page 16: Upstream

    Upstream Channels. Channel Type Displays the channel type. Channel ID Displays the current cable modem upstream channel ID. Frequency Displays the current cable modem upstream frequency (Hz). Ranging Status Displays the upstream ranging status. DDW3611 Subscriber User Guide • May, 2010...

  • Page 17: Event Log

    1. Access the web interface. Refer to page 7, if needed. 2. Click the Event Log link from the left side of the screen. Field explanations are listed below the following screen example. DDW3611 Subscriber User Guide • May, 2010...
  • Page 18 Displays the time of the event. Last Time Displays the last time of the event. Priority Displays the event log severity. Description Displays a detailed description of the event log. Refresh Refreshes the event log record. DDW3611 Subscriber User Guide • May, 2010...

  • Page 19: Gateway

    Displays the subnet mask of the Internet IP address. Default Gateway Displays the default gateway IP address. Displays the DNS server IP address. DHCP Remaining Time Displays the remaining DHCP lease time before expiration Refresh Click to refresh the information. DDW3611 Subscriber User Guide • May, 2010...
  • Page 20 Public IP DHCP Server Displays the Public IP DHCP Server Range. Range Public IP Total Range Displays the Public IP DHCP Server Range. System Up-Time Displays the accumulated time since the last power cycle. DDW3611 Subscriber User Guide • May, 2010...

  • Page 21: Setup

    WAN IP address, if applicable. Release WAN Lease Click to release the WAN public IP address. Renew WAN Lease Click to renew the WAN IP address. Refresh Click to refresh the status of this page. DDW3611 Subscriber User Guide • May, 2010...

  • Page 22: Dhcp

    7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click DHCP from the left side of the screen. The DHCP fields are explained following this screen example. DDW3611 Subscriber User Guide • May, 2010...
  • Page 23 Apply Click Apply to save all changes. Force Available Click Force Available to activate a selected rule in the DHCP Clients List and assign IP addresses. Note: The Select checkbox must be clicked. DDW3611 Subscriber User Guide • May, 2010...

  • Page 24: Dhcp Static Lease

    Enter a specific IP address to assign to the specific client/host. Enabled Click Enabled to activate this rule. Clear Click Clear to delete the rule. Apply Click Apply to save all screen changes. DDW3611 Subscriber User Guide • May, 2010...

  • Page 25: Ddns

    Input the host name, as specified by the DDNS service provider. IP address/Status These fields are automatically populated once the User Name and Password are entered. Apply Click Apply to save all screen changes. Refresh Click to refresh the page. DDW3611 Subscriber User Guide • May, 2010...

  • Page 26: Time

    If needed, define the time zone offset in Hours and Minutes. For example: 8 means GMT + 08, -1 means GMT -01. Apply Click Apply to save all screen changes Reset Values Click Reset Values to reset the screen to factory defaults. DDW3611 Subscriber User Guide • May, 2010...

  • Page 27: Advanced Gateway Setup - Options

    Select Enable to force the router to redirect the PPTP request to the local host. Multicast Enable Multicast optimizes the bandwidth utilization compared with unicast especially video streaming applications. Select Enable to enable multicast. DDW3611 Subscriber User Guide • May, 2010...

  • Page 28: Advanced Gateway Setup - Mac Filtering

    3. Click MAC Filtering from the left side of the screen. The MAC Filtering fields are explained following this screen example. Label Description Index The Index number of the rule. MAC Address Enter the MAC address to block. DDW3611 Subscriber User Guide • May, 2010...

  • Page 29: Advanced Gateway Setup - Ip Filtering

    Label Description Start Address Enter the start IP address. End Address Enter the end IP address. Enabled Select Enabled to activate the rule. Apply Click Apply to save all screen changes. DDW3611 Subscriber User Guide • May, 2010...

  • Page 30: Advanced Gateway Setup - Port Filtering

    Select the protocol type, or select Both for UDP and TCP. Enabled Select Enabled to active the rule and filter out all traffic on the specified ports. Apply Click Apply to save all screen changes. DDW3611 Subscriber User Guide • May, 2010...

  • Page 31: Advanced Gateway Setup - Forwarding

    1. Access the web interface. Refer to page 16, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Forwarding from the left side of the screen. The Forwarding fields are DDW3611 Subscriber User Guide • May, 2010...
  • Page 32 Protocol Select the protocol type, UDP, TCPIP, or Both. Enabled Select to enable this rule. Apply Click to save. Port Map Click to show a list of common applications and their ports. DDW3611 Subscriber User Guide • May, 2010...

  • Page 33: Additional Information - Forwarding

    7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Port Triggering from the left side of the screen. The Port Triggering fields are explained following this screen example. DDW3611 Subscriber User Guide • May, 2010...

  • Page 34: Additional Information - Port Triggering

    "target" port range of 6970-7170. 2. The Real Audio server responds to a port number ranging between 6970-7170. 3. The DDW3611 Wireless Cable Modem Gateway forwards the traffic to John’s computer IP address. DDW3611 Subscriber User Guide • May, 2010...

  • Page 35: Advanced Gateway Settings - Pass Through

    7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Pass Through from the left side of the screen. The Pass Through fields are explained following this screen example. DDW3611 Subscriber User Guide • May, 2010...

  • Page 36: Advanced Gateway Settings - Dmz Host

    3. Click DMZ Host from the left side of the screen. The DMZ Host fields are explained following this screen example. Label Description DMZ Address Enter the DMZ host IP address. Apply Click to save. DDW3611 Subscriber User Guide • May, 2010...

  • Page 37: Wireless

    Select the country where you use this device. Output Power Set the percent of the Output Power for the radio. 802.11 Band You can choose 2.4Ghz or 5 Ghz. Note: The distance coverage for 5Ghz is less than 2.4Ghz. DDW3611 Subscriber User Guide • May, 2010...
  • Page 38 Select a specific channel 1-11 to deploy the wireless network. This allows you to set the operating frequency/channel depending on your particular region. Apply Click to save. Restore Wireless Click to restore the factory default settings for wireless Defaults configurations. DDW3611 Subscriber User Guide • May, 2010...

  • Page 39: Primary Network

    2. Click the Wireless link from the top of the screen. 3. Click Primary Network from the left side of the screen. The Primary Network fields are explained following this screen example. Note: Wireless default values are discussed in “Default Values” on page DDW3611 Subscriber User Guide • May, 2010...
  • Page 40 Enter the RADIUS Key when WPA or 802.1x network authentication is selected. Group Key Rotation Interval Allows the wireless router to generate the best possible random group key and update all the key-management capable stations periodically. DDW3611 Subscriber User Guide • May, 2010...
  • Page 41 WEP key encrypting. A higher bit key offers better security. WEP encryption scrambles the data transmitted between the wireless stations and the DDW3611 Wireless Cable Modem Gateway to keep network communications private. It encrypts unicast and multicast communications in a network. Both the wireless stations and the DDW3611 Wireless Cable Modem Gateway must use the same WEP key.
  • Page 42 Apply Click Apply to save WPS configurations. DDW3611 Subscriber User Guide • May, 2010...

  • Page 43: Access Control

    Select Deny to create a list of wireless clients that you do not want to have access to your wireless network. Enter the MAC Addresses of these clients in the MAC Addresses fields. DDW3611 Subscriber User Guide • May, 2010...

  • Page 44: Advanced

    7, if needed. 2. Click the Wireless link from the top of the screen. 3. Click Advanced from the left side of the screen. The Advanced fields are explained following this screen example. DDW3611 Subscriber User Guide • May, 2010...
  • Page 45 802.11b, for connections to 11b clients only. Basic Rate Set Select the Basic Rate Set which is the rate that all wireless clients must support in order to connect to the DDW3611 Wireless Cable Modem Gateway. The options are All and Default.
  • Page 46 Set the Physical Layer (NPHY) rate. These rates are only applicable when the 802.11n mode is configured as Automatic. 802.11n Protection If you select Auto, the DDW3611 will use Request to Send/Clear to Send (RTS/CTS) to improve the performance in 802.11 mixed environments. If you select Off, the 802.11 performance will be maximized under most conditions, while the other 802.11 modes (802.11b, etc.) will be secondary.

  • Page 47: Bridging

    To establish a bridge, you need to know the MAC address of the peer device, which must also be in wireless bridging mode. The DDW3611 Wireless Cable Modem Gateway can establish up to four wireless links with other wireless access points.

  • Page 48: Wifi Multimedia

    Select On or Off to turn on or off the acknowledgement of data frames. In QoS mode, frames to send can have two values: QosAck and QosNoAck. Frames with QosNoAck are not acknowledged, thus avoiding the retransmission of highly time- critical data. DDW3611 Subscriber User Guide • May, 2010...

  • Page 49: Additional Information - Wifi Multimedia (Wmm)

    A WMM QoS capability in a network may assign access categories (ACs) to various streams of packets. The assigned AC of a stream of packets may depend on the packets' priority, for example, as assigned by an application, and may be referred DDW3611 Subscriber User Guide • May, 2010...
  • Page 50 ACs as trigger-enabled and/or delivery-enabled. A trigger- and delivery-enabled AC may use UAPSD as the default delivery mechanism, whereas an AC that is neither trigger- nor delivery-enabled may use the “legacy” power save delivery mechanism. DDW3611 Subscriber User Guide • May, 2010...

  • Page 51: Parental Control

    Parental Control This chapter provides instructions for controlling the internet access of users on the DDW3611 Wireless Cable Modem Gateway network. These parental control features include defining user/password access, defining the what times users are allowed to access the internet, blocking certain web sites, and blocking certain sites by keywords.
  • Page 52 Define the trusted hosts that will bypass the Parental Control Process. Enter the trusted host’s MAC address and click the Add button to save. Remove To remove a trusted computer, highlight it from the list and click the Remove button. DDW3611 Subscriber User Guide • May, 2010...

  • Page 53: Basic Settings

    Enter a policy name and click Add New Policy to create a new policy. Content Policy Select from the list an existing policy to edit or remove. If List/Remove Policy removing a policy, select it from the list and click the Remove Policy button. DDW3611 Subscriber User Guide • May, 2010...

  • Page 54: Tod Filter

    Label Description Add New Policy Enter a policy name and click the Add New Policy button. Time Access Policy List Select a policy to edit from the drop-down list. DDW3611 Subscriber User Guide • May, 2010...

  • Page 55: Event Log

    Displays the user who triggered this event log. Source Displays the source IP address of this event. Refresh/Clear Log Click Refresh to update the log with the most currently recorded events. Click Clear to empty the displayed log entries. DDW3611 Subscriber User Guide • May, 2010...

  • Page 56: Tools

    Ping Size Enter the packet size to send for the ping operation. No. of Pings Enter the number of ping commands to send to the ping target. DDW3611 Subscriber User Guide • May, 2010...

  • Page 57: Trace Route

    Enter the specific IP address or domain (e.g. yahoo.com) to which you want to trace a route. MAX Hops Define the MAX hops. Hops is the number routers that the trace route traverses. DDW3611 Subscriber User Guide • May, 2010...

  • Page 58: Client List

    This Results area of the screen displays the trace route results. Click Refresh to update the screen with on-going trace route tests. Client List The Client List option displays connected computers to the DDW3611 Wireless Cable Modem Gateway. 1. Access the web interface. Refer to page 7, if needed.

  • Page 59: Password

    6.4 Password Password The Password option allows you to change the password for the user login on the DDW3611 Wireless Cable Modem Gateway. This login is used to access this web interface. 1. Access the web interface. Refer to page 7, if needed.
  • Page 60 This operation does not require a reset of the system, discussed below. Reset The system Select Yes to power cycle and rest the wireless router. Apply Click Apply to complete the options selected in this screen. DDW3611 Subscriber User Guide • May, 2010...

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