Viewing Call Details - Avaya 9500 Series User Manual

11.3 Viewing Call Details

You can view additional details about the currently shown call.
1. Access the call log.
a. Press the HISTORY button.
b. The display will change to show your call log records. The caller's name is shown if known, otherwise the
number. If you have any new missed call records, the button is illuminated and the call log will open showing
your missed calls.
c. Use the left and right
Outgoing , Incoming and Missed .
d. Use the up and down
2. Press the Details soft key. The individual details of the currently selected call record are displayed.
3. The possible values are:
Name
Number
Time and Date
· Name - The name of the caller if known.
· Number - The number of the caller if available.
· Time and Date - The time of the call.
· Call Type Icon - The type of call record, ie.
· Count - How many time a call of the same type, name and number has occurred. Only the details of the most
recent call are kept in your call log. However the count will indicate if the caller has rung or has been rung
several times.
· Duration - The length of the call.
4. While you are in the details of a call record, the soft key functions available are:
· Call
Call the number shown in the call record. You can also do this by pressing the OK button.
· List
Go back to the normal call screen to select another call record. You can also use the
keys to view the previous or next record.
· Delete
Delete the currently displayed record.
· More
Switch between the different sets of available soft key functions.
· +Contact
Add the name and number to your personal directory. You can edit the details before they are added.
· Delete All
Delete all the records.
9500 Series User Guide
IP Office
arrow keys to select which call log records you are viewing. The options are All,
arrow keys to scroll through the records.
Call Type Icon
Duration
= Incoming,
Count
= Outgoing or = Missed.
up and down arrow
Page 58
Issue 05d (05 April 2012)