Switching Divert On; Call Forwarding - Avaya 4400 Series User Manual

6. Diverting/Forwarding Calls

6.1 Switching Divert On

4406D+ and TransTalk MDW 9040 users must use short codes to activate these features.
To set the divert all calls (unconditional) number and modes
1. Press Menu twice.
2. Press Next and then press ProgA.
3. Press Divrt. To backspace, press the left-hand display key and set the required divert number, if required.
4. Press Next.
5. To switch Group (forward hunt group calls) and/or Divrt (forward personal calls) on or off, press the display keys.
When on, a V symbol is shown above the option. Diverting hunt group calls is only used when Divert All Calls is
also on and only works for calls to circular or linear groups.
6. Press Done and then press
To set the divert on busy/no answer number and modes
1. Press Menu twice.
2. Press Next and then press ProgA.
3. Press OnBsy. To backspace, press the left-hand display key and set the required divert number (if required).
4. Press Next.
5. To switch OnBsy (Forward On Busy On) and/or NoAns (Forward On No Answer On) on or off, press the display
keys. When on, a V symbol is shown above the option.
6. Press Done and then press

6.2 Call Forwarding

You can forward your calls to another extension. While forwarding your calls, your phone will display a D in the top-right
of the display. If the station that you are forwarding calls to also has forwarding active, your calls will go to the final
destination.
To set call forwarding
· Press the programmed CFrwd DSS key.
· Alternatively:
1. Press Menu.
2. Press and Next/Prev to search and then press CFrwd.
3. Set the required divert number. To backspace, pres the left-hand display key. When you have activated
Divert, the forward number is automatically filled in with the Divert number. Press Done.
4. Press Exit.
To clear call forwarding
· Press the programmed CFrwd DSS key.
· Alternatively:
1. Press Menu.
2. To search, press
3. Press Exit.
4400/6400
IP Office
Exit.
Exit.
and Next/Prev and then press CFrwd.
15-601074 Issue 12b (07 February 2010)
Page 26