Avaya IP Office 4602 User Manual
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Avaya IP Office 4602 User Manual

Avaya IP Office 4602 User Manual

Avaya user guide ip office phone 5602, 4602
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Download this manual See also: Administrator's Manual, User Manual
IP Office
5602/4602 Phone User Guide
Issue 2b (20th July 2005)

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Summary of Contents for Avaya IP Office 4602

  • Page 1 IP Office 5602/4602 Phone User Guide Issue 2b (20th July 2005)

  • Page 2: Table Of Contents

    Introduction... 11 Answering Calls... 11 Call Forwarding ... 11 Diverting Calls ... 12 Do Not Disturb ... 12 Voicemail ... 12 Default Feature Codes ... 13 Index... 15 5602/4602 Phone User Guide Page ii IP Office Issue 2b (20th July 2005)

  • Page 3: The Telephone

    The Telephone Overview This guide covers the use of the Avaya 5602 and 4602 telephones on the Avaya IP Office telephone system. Both phones are similar, however the 5602 is only supported on the IP Office whereas the 4602 is supported on a range of Avaya telephone systems.

  • Page 4: Call Appearance Keys

    Drop: Drop call. See Clearing a Call. • Redial: Redial last number dialed. See Redial. 5. Dial pad: Standard 12-button pad for dialing telephone numbers. Volume Controls: Adjusts the speaker, handset, headset, or ringer volume depending on which is currently in use.

  • Page 5: Call Appearance Key Icons

    Hold or the adjacent appearance key indicate a call on hold and an H is also shown on the display. • Pressing the adjacent 5602/4602 Phone User Guide IP Office key puts the call on hold, a key takes the call off hold.

  • Page 6: Basic Call Handling Features

    Drop. You will hear dial tone, unless you are in ‘call centre mode’ of working when you will then hear silence. 5602/4602 Phone User Guide IP Office Speaker to listen to the incoming call, but you must use the handset to buttons.

  • Page 7: Redial

    With a call in progress, you can stop the other party from hearing you. This feature works for both handset or headset working. To switch off your handset/headset microphone: 1. Press Mute. The lamp beside MUTE comes on. 5602/4602 Phone User Guide IP Office Redial Page 7 Issue 2b (20th July 2005)

  • Page 8: Hold

    ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing the second call’s Call Appearance button ( ) will drop the first call. 3. To transfer a held call see Transfer. 5602/4602 Phone User Guide IP Office Call Appearance button with the symbol against it. The symbol symbol against it.

  • Page 9: Transfer

    Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. With a call in progress, press 2. When you hear dial tone, dial the number to which the call is to be transferred.

  • Page 10: Conference

    Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note: The number of parties allowed in a conference is controlled by your telephone system. To add another party to a call 1. Press Conference.

  • Page 11: System Features

    These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public telephone network. Answering Calls Ringing at your own extension: Simply pick up the handset.

  • Page 12: Diverting Calls

    1 to retrieve your mail. The System Administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated. 5602/4602 Phone User Guide IP Office Page 12...

  • Page 13: Default Feature Codes

    Voicemail Off *20*N# Set Hunt Group Night Service *21*N# Clear Hunt Group Night Service Toggle Calls Call Pick Up Any Call Pick Up Group 5602/4602 Phone User Guide IP Office *32*N# Call Pick Up Extension *33*N# Call Queue Hold Music *35*N#...

  • Page 15: Index

    Follow Me Here 13 Icons 4 Follow Me Here Call Appearance Cancel 13 Keys Follow Me To 13 replace 4 5602/4602 Phone User Guide IP Office Forward Hunt Group Calls Off 13 Forward Hunt Group Calls On 13 Forward Unconditionally Off...

  • Page 17: Ip Office Issue 2B (20Th July

    5602/4602 Phone User Guide Page 17 IP Office Issue 2b (20th July 2005)
  • Page 18 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.

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