Table Of Contents - Avaya 4400 Series User Manual

Contents
1. 4400/6400 Telephones
1.1 Phone Key Symbols ..................................................................... 7
1.2 The Display ..................................................................... 8
2. Making Calls
2.1 Making a Call ..................................................................... 10
2.2 Using the Directory ..................................................................... 10
2.3 Redial ..................................................................... 11
2.4 Making a Page Call ..................................................................... 11
2.5 Leaving a Message ..................................................................... 11
2.6 Arranging a Callback ..................................................................... 12
2.7 Leaving a Message in Voicemail ..................................................................... 12
3. Answering Calls
3.1 Answering a Call ..................................................................... 14
3.2 Internal Auto-Answer ..................................................................... 14
3.3 Direct Pickup ..................................................................... 14
3.4 Answering a Message Indicator ..................................................................... 15
3.5 Answering a Page Call ..................................................................... 15
4. Hold, Park & Transfer
4.1 Holding Calls ..................................................................... 18
4.2 Parking Calls ..................................................................... 18
4.3 Transferring a Call ..................................................................... 19
5. Other Call Controls
5.1 Conference Calls ..................................................................... 22
5.2 Account Codes ..................................................................... 22
5.3 Recording a Call ..................................................................... 23
5.4 Speakerphone ..................................................................... 23
5.5 Dropping a Call ..................................................................... 23
5.6 Muting a Call ..................................................................... 24
5.7 Displaying the Call History ..................................................................... 24
6. Diverting/Forwarding Calls
6.1 Switching Divert On ..................................................................... 26
6.2 Call Forwarding ..................................................................... 26
6.3 Send All Calls (Do Not Disturb) ..................................................................... 27
6.4 Setting Absence Text ..................................................................... 27
7. Phone Controls
7.1 Displaying the Date and Time ..................................................................... 30
7.2 Call Timer ..................................................................... 30
7.3 Changing the Volume ..................................................................... 30
7.4 Changing the Ringer Sound ..................................................................... 31
7.5 Hot Desking ..................................................................... 31
7.6 Group Enable/Disable ..................................................................... 31
7.7 Locking/Unlocking the Phone ..................................................................... 32
7.8 Changing the Login Code ..................................................................... 32
7.9 Changing the Extension Name ..................................................................... 32
7.10 Changing the Phone Language ..................................................................... 33
7.11 Changing the System Date and Time ..................................................................... 33
8. DSS Key Overview
8.1 Programming Functions Against DSS Keys ..................................................................... 36
8.2 Programming Using the Admin Menu ..................................................................... 37
8.3 Admin Functions ..................................................................... 38
4400/6400
IP Office
8.4 Programming Using the ProgA Menu ..................................................................... 41
8.5 Storing Abbreviated Dialling Under a DSS Key ..................................................................... 41
9. System Features
9.1 System Features ..................................................................... 44
9.2 Making Calls ..................................................................... 44
9.3 Answering Calls ..................................................................... 44
9.4 Call Waiting ..................................................................... 45
9.5 Call Forwarding ..................................................................... 45
9.6 Follow Me ..................................................................... 46
9.7 Do Not Disturb ..................................................................... 46
9.8 Voicemail ..................................................................... 47
9.9 The System Administrator ..................................................................... 48
9.10 Default Speed Dial and Feature Codes ..................................................................... 48
Index ...............................................................................49
15-601074 Issue 12b (07 February 2010)
Contents
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