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Chapter 4 Troubleshooting
Message
Close left
cover 1 (-3)
Close reverse
adapter
Duplex disabled
Press GO
Finisher tray 1(2)
paper full
Finisher
path error
Incorrect slot
Please reinstall
Install MK
Load Cassette 1(to4)
(paper size)/(paper type)*
*(paper size) and (paper
type) are displayed flashing
alternately.
Load MP tray
(paper size)/(paper type)
*(paper size) and (paper
type) are displayed flashing
alternately.
Missing
chad box
Missing
toner container
Missing
stapler unit
Missing waste
toner box
Paper jam
###############
Remove paper
Press GO
:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer.
4-5
Corrective Action
Close the printer left cover. If left cover of the option paper feeder is open, 2 or 3 is displayed.
Close the reverse adapter cover of the option document finisher.
Duplex printing cannot be performed due to paper size or type. Press the GO key and the printer
will print on one side only.
The finisher tray is full. When removing the paper, printing will be resumed, "1" indicates the
upper tray, while "2" indicates the lower tray.
The option document finisher is not installed correctly. Install it correctly.
The hard disk or the network interface card has been installed in the wrong slot. Turn off the
printer and reinstalled in the correct slot.
The maintenance kit (MK-702 for FS-9120DN, MK-703 for FS-9520DN) needs to be replaced.
Replace the maintenance kit since the total number of printed pages has reached 500,000. Call for
service. The maintenance kit includes a drum unit, developer unit and so on.
There is data for printing that matches with a paper cassette setting (paper size, paper type), but
there is no paper in the paper cassette.
Set paper into the paper source as displayed on the operator panel, and press the GO key to restart
printing. However, the paper source numbers (3 to 4) are only displayed when there is an option
paper feeder installed.
Or, if you want to print from a different paper source press the
alternative? and you can change the source for paper feeding.
After selecting a paper source and pressing the MENU key, Paper Handling > appears. By
pressing the
key, the paper type settings menu appears. After setting the correct paper type,
press the ENTER key and printing starts.
There is no paper cassette set (paper size, paper type) that matches with the data for printing, so
printing is done from the MP tray. Set paper into the MP tray that matches the paper size and type
shown on the display and press the GO key to restart printing.
Or, if you want to print from a different paper source press the
alternative? and you can change the source for paper feeding.
After selecting a paper source and pressing the MENU key, Paper Handling > appears. By
pressing the
key, the paper type settings menu appears. After setting the correct paper type,
press the ENTER key and printing starts.
The punch unit chad box of the document finisher is not installed correctly. Install it correctly.
Install the toner container. See
The printer does not operate when this message is displayed.
The stapler unit is not installed correctly in the document finisher. Install it correctly.
Install the waste toner box. See
operate when this message is displayed.
Open the front cover or left cover and correct the paper jam (or paper mis-feeding in the paper
cassette). The location of the paper jam is also indicated in place of the #'s. Online help messages
which are useful for correcting the paper jam will be displayed by pressing the
Correcting a Paper Jam on page 4-8
The document finisher tray is full.
Remove the paper and press the GO key to resume printing. (Only when the document finisher
DF-73 is equipped)
Toner Container Replacement on page 5-1
Toner Container Replacement on page 5-1
.)
or
key to display Use
or
key to display Use
.
. The printer does not
key. (See
?
(Continued on next page)
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