Xerox Phaser 840 Service Manual page 78

Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
22,306.15 Time-out of pick flag on main tray with media picked from the main tray
1. Pick roller is slipping
2. Last sheet in tray
3. Media skewed with no
noticeable damage
4. Media skewed with
noticeable damage
5. Media wedged in tray
6. Media is folded, damaged,
or deformed
7. Media found flat in tray -
chronic problem
8. Media damage in center
9. Media at lower roller, pick
flag area
22,322.13 Unknown standard tray event *** Same as 22,105.01 ***
22,411.01 Handfeed width A or A4 sensor event
1. None
2 - 62 Phaser 840/850/860/8200 Color Printer - Service Manual
Probable cause
a. Media is too heavy and/or
has high sheet-to-sheet
friction
a. Stuck on media grip
a. Media tray over filled
a. Problem with pick-guide
assembly
a. Too much friction or lift plate
cannot operate correctly
(bottom sheet may be
wedged between lift plate
and pick pad)
a. Media cannot get out of the
tray
a. Problem with pick clutch
b. Too much pick-shaft motion
a. Pick pad
a. Pick -lag problem
b. Sensor Problem
c. Lower roller problem
a. Media is not pushed far
enough into the handfeed
slot
b. Media is not the expected
size
Action
a. Try different media.
b. Clean the pick pad and
pick roller with packing
tape. See "Pick Roller
Cleaning Method" on
page 6-175. Verify roller
motion with diagnostics.
a. Fill tray (more likely with
heavier media)
a. Fill tray appropriately
a. Reseat or replace if
damaged
a. Remove media, inspect
and reload
a. Use diagnostics to verify
pick roller motion and
clutch activation
a. Reinstall or replace the
pick clutch
b. Check bushings and
e-clips
a. Don't load media too
close to fill line. Replace
pick pad if needed
a. Reseat flag
b. Verify I/O right is installed
correctly, reinstall or replace
if needed
c. Check bushings and
e-clips
a. Feed paper in until the
printer grabs
b. Use a ruler to verify exact
media dimensions