Xerox Phaser 840 Service Manual page 84

Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
22,703.05 Y-axis stall. Typically during transfix. May result from belt slippage.
2. More than one sheet of
paper in duplex path
3. Media all wrinkled up
22,705.07 Y-axis time-out during transfix while moving media to the exit sensor.
1. Exit tray nearly full
2. Media unable to get out of
exit
3. Media 1 inch out of exit, flat
and undamaged
4. Media not able to exit
cleanly
5. Printing transparencies
22,706.08 Y-axis declared page short. Uses the A4 sensor or preheat exit sensor for smaller
size media.
1. Skew
2. Media deformed or
damaged in media tray
3. Media perfectly straight
2 - 68 Phaser 840/850/860/8200 Color Printer - Service Manual
Probable cause
a. Multiple pick
a. Short-grained media
a. Media was pulled from exit
into duplex while printing,
exit flag can't move properly
a. Top cover has exit flag
trapped
b. Exit flag bound up
a. Exit flag warped and not
functioning
b. Bad paper exit sensor
a. Problem with idler rollers on
exit cover
b. Top cover installed too high
c. Problem with exit roller
a. Printer running at fast color
speed
a. Last sheet in tray
b. First sheet in tray
c. Media was hand fed and
was loaded skewed
d. Failure of deskew system
a. Right trailing edge bent
b. Hole or tear in media
a. Unknown (static?)
Action
a. Verify that the lower tray
is properly loaded.
b. Try heavier media
a. Try again
a. Run stiffer long-grained
media
a. Empty exit tray
a. Remove and replace top
cover without capturing
exit flag
b. Replace exit cover
a. Exit flag warped and not
functioning
b. Bad paper exit sensor
a. Ensure all idler roller
springs are present and
not damaged
b. Reassemble top cover
c. Ensure that all bushings
and e-clips are properly
installed
a. Reboot printer and rerun
prints
a. Refill tray(s)
b. Make sure tray(s) is
loaded properly and
media is square in tray
c. Reload media more
carefully
d. Check deskew fingers on
inside of front door. If
chronic, check preheat
entry assembly for
deformation
a. Remove media, inspect
and reload
b. Remove media, inspect
and reload
a. Try again