Error Message
Cause
The machine is out of paper or
No Paper Fed
paper is not properly loaded in the
paper tray.
The Jam Clear Cover is not closed
properly.
The paper is jammed in the
machine.
No Response/Busy The number you dialed does not
answer or is busy.
Not Registered You tried to access a Speed Dial
number that is not programmed.
The machine's memory is full.
Out of Memory
The memory card or USB Flash
memory drive you are using does
not have enough free space to scan
the documents.
Paper is jammed in the machine.
Paper Jam
The machine has a mechanical
Print Unable
problem.
XX
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Scan Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Action
Do one of the following:
Refill the paper in the paper tray, and then
press Black Start or Color Start.
Remove the paper and load it again and then
press Black Start or Color Start.
Check that the Jam Clear Cover is closed evenly
at both ends.
Remove the jammed paper.
Verify the number and try again.
Set up the Speed Dial number.
Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
Delete unused files from your memory card or
USB Flash memory drive to make some free
space and then try again.
Remove the jammed paper.
Make sure the paper length guide is set to the
paper size.
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues,
faxes or Fax Journal report before disconnecting
the machine so you will not lose any important
messages.
Then, disconnect the machine from the power
for several minutes, then reconnect it.
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues,
faxes or Fax Journal report before disconnecting
the machine so you will not lose any important
messages.
Then, disconnect the machine from the power
for several minutes, then reconnect it.
4-5
transfer your
transfer your
Confidential
Need help?
Do you have a question about the MFC5490CN and is the answer not in the manual?